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The HP with XP-SP2 has extremely poor performance.

Discussion in 'Windows XP' started by Stan Hilliard, Apr 16, 2010.

  1. Stan Hilliard

    Stan Hilliard Flightless Bird

    My original goal was to speed up my neighbor's 2002 HP (XP SP2 2002).
    It was extreeeeeemly slow. I found the 32G hard drive full so I
    started a thread about uninstalling HPselect saying this:

    >I am helping a friend to free up some space on a hard drive and found
    >HPselect (5G) in C:/Program Files\. The filenames are suggestive of
    >games. I plan to uninstall it, but I noticed something unusual. The
    >characters of the path name and the characters of the filenames stand
    >out from other paths and files in Windows Explorer. They look lit up
    >and bright green instead of black.
    >What does this indicate? Is this any reason to not uninstall it?
    >Stan Hilliard


    Since then I have made several changes but nothing speeded up the PC.

    1 - Uninstalled HPselect and freed up 5G.

    2 - Uninstalled Norton and installed Microsoft Essentials.

    3 - Stopped Kodak easyshare.exe

    4 - Checked virtual memory -- OK

    5 - Downloaded and ran the free version of AdAware. It found 177
    objects and it recommended they be removed, but there was no button
    for removal, (I think it's labeled "perform the recommended action")
    so I think the items are still there.

    6 - Ran chkdsk /f

    7 - Load defrag. It indicated C:=32GB and D:=1GB. C: had 17GB free
    (52%) which is unexpectedly high (as replacing Norton with MS
    essential must have freed an additional 10GB!) but I verified the HDD
    space using Windows Explorer Properties. In properties I unchecked the
    indexing service. This made the PC run and run and run.

    8 - It takes forever for IE8 to connect to the Internet through
    Comcast high-speed cable. Whenever IE8 is started, a new install
    wizard starts up to install IE8 again. So far I have not done that.

    9 - Also, Windows XP-SP3 wants to install but so far I have declined
    -- as I wanted to try to get the thing running right first.

    10 -- When slow, sometimes CPU=100% but sometimes it is 97% idle.

    Advice will be appreciated,
    Stan Hilliard
     
  2. db

    db Flightless Bird

    you might try booting
    into safe mode and
    see if system performance
    is better.

    if so, then it is likely that
    third party drivers of
    software are causing
    the problem you have.

    --

    db·´¯`·...¸><)))º>
    DatabaseBen, Retired Professional
    - Systems Analyst
    - Database Developer
    - Accountancy
    - Veteran of the Armed Forces
    - Microsoft Partner
    - @hotmail.com
    ~~~~~~~~~~"share the nirvana" - dbZen

    >
    >


    "Stan Hilliard" <usenetreplyMS@samplingplansNOTSPAM.com> wrote in message news:eek:nfhs5ps6bf7u63f5daenbk790a06anrgl@4ax.com...
    > My original goal was to speed up my neighbor's 2002 HP (XP SP2 2002).
    > It was extreeeeeemly slow. I found the 32G hard drive full so I
    > started a thread about uninstalling HPselect saying this:
    >
    >>I am helping a friend to free up some space on a hard drive and found
    >>HPselect (5G) in C:/Program Files\. The filenames are suggestive of
    >>games. I plan to uninstall it, but I noticed something unusual. The
    >>characters of the path name and the characters of the filenames stand
    >>out from other paths and files in Windows Explorer. They look lit up
    >>and bright green instead of black.
    >>What does this indicate? Is this any reason to not uninstall it?
    >>Stan Hilliard

    >
    > Since then I have made several changes but nothing speeded up the PC.
    >
    > 1 - Uninstalled HPselect and freed up 5G.
    >
    > 2 - Uninstalled Norton and installed Microsoft Essentials.
    >
    > 3 - Stopped Kodak easyshare.exe
    >
    > 4 - Checked virtual memory -- OK
    >
    > 5 - Downloaded and ran the free version of AdAware. It found 177
    > objects and it recommended they be removed, but there was no button
    > for removal, (I think it's labeled "perform the recommended action")
    > so I think the items are still there.
    >
    > 6 - Ran chkdsk /f
    >
    > 7 - Load defrag. It indicated C:=32GB and D:=1GB. C: had 17GB free
    > (52%) which is unexpectedly high (as replacing Norton with MS
    > essential must have freed an additional 10GB!) but I verified the HDD
    > space using Windows Explorer Properties. In properties I unchecked the
    > indexing service. This made the PC run and run and run.
    >
    > 8 - It takes forever for IE8 to connect to the Internet through
    > Comcast high-speed cable. Whenever IE8 is started, a new install
    > wizard starts up to install IE8 again. So far I have not done that.
    >
    > 9 - Also, Windows XP-SP3 wants to install but so far I have declined
    > -- as I wanted to try to get the thing running right first.
    >
    > 10 -- When slow, sometimes CPU=100% but sometimes it is 97% idle.
    >
    > Advice will be appreciated,
    > Stan Hilliard
    >
     
  3. On 4/16/2010 2:57 PM, Stan Hilliard wrote:
    > My original goal was to speed up my neighbor's 2002 HP (XP SP2 2002).
    > It was extreeeeeemly slow. I found the 32G hard drive full so I
    > started a thread about uninstalling HPselect saying this:
    >
    >> I am helping a friend to free up some space on a hard drive and found
    >> HPselect (5G) in C:/Program Files\. The filenames are suggestive of
    >> games. I plan to uninstall it, but I noticed something unusual. The
    >> characters of the path name and the characters of the filenames stand
    >> out from other paths and files in Windows Explorer. They look lit up
    >> and bright green instead of black.
    >> What does this indicate? Is this any reason to not uninstall it?
    >> Stan Hilliard

    >
    > Since then I have made several changes but nothing speeded up the PC.
    >
    > 1 - Uninstalled HPselect and freed up 5G.
    >
    > 2 - Uninstalled Norton and installed Microsoft Essentials.
    >
    > 3 - Stopped Kodak easyshare.exe
    >
    > 4 - Checked virtual memory -- OK
    >
    > 5 - Downloaded and ran the free version of AdAware. It found 177
    > objects and it recommended they be removed, but there was no button
    > for removal, (I think it's labeled "perform the recommended action")
    > so I think the items are still there.
    >
    > 6 - Ran chkdsk /f
    >
    > 7 - Load defrag. It indicated C:=32GB and D:=1GB. C: had 17GB free
    > (52%) which is unexpectedly high (as replacing Norton with MS
    > essential must have freed an additional 10GB!) but I verified the HDD
    > space using Windows Explorer Properties. In properties I unchecked the
    > indexing service. This made the PC run and run and run.
    >
    > 8 - It takes forever for IE8 to connect to the Internet through
    > Comcast high-speed cable. Whenever IE8 is started, a new install
    > wizard starts up to install IE8 again. So far I have not done that.
    >
    > 9 - Also, Windows XP-SP3 wants to install but so far I have declined
    > -- as I wanted to try to get the thing running right first.
    >
    > 10 -- When slow, sometimes CPU=100% but sometimes it is 97% idle.
    >
    > Advice will be appreciated,
    > Stan Hilliard
    >


    Hi Stan.

    You don't mention the hardware specks of this computer. It probably
    needs more ram.

    Role back to IE7 or use Firefox, as IE8 has known performance and
    stability problems on XP.

    This machine sounds old. If it has never been reinstalled clean, it
    probably is chocked full of performance robbing bit-rot. Best way to
    get rid of that would be to backup all data, then format and reload the
    drive. Better yet, get a new drive which is going to be faster anyway,
    load windows on there, and install the current HDD as a slave drive, so
    the user can still access all of their data.

    Good luck.
     
  4. sanjacstudent12

    sanjacstudent12 Flightless Bird

    "The poster formerly known as 'The Poster" wrote:

    > On 4/16/2010 2:57 PM, Stan Hilliard wrote:
    > > My original goal was to speed up my neighbor's 2002 HP (XP SP2 2002).
    > > It was extreeeeeemly slow. I found the 32G hard drive full so I
    > > started a thread about uninstalling HPselect saying this:
    > >
    > >> I am helping a friend to free up some space on a hard drive and found
    > >> HPselect (5G) in C:/Program Files\. The filenames are suggestive of
    > >> games. I plan to uninstall it, but I noticed something unusual. The
    > >> characters of the path name and the characters of the filenames stand
    > >> out from other paths and files in Windows Explorer. They look lit up
    > >> and bright green instead of black.
    > >> What does this indicate? Is this any reason to not uninstall it?
    > >> Stan Hilliard

    > >
    > > Since then I have made several changes but nothing speeded up the PC.
    > >
    > > 1 - Uninstalled HPselect and freed up 5G.
    > >
    > > 2 - Uninstalled Norton and installed Microsoft Essentials.
    > >
    > > 3 - Stopped Kodak easyshare.exe
    > >
    > > 4 - Checked virtual memory -- OK
    > >
    > > 5 - Downloaded and ran the free version of AdAware. It found 177
    > > objects and it recommended they be removed, but there was no button
    > > for removal, (I think it's labeled "perform the recommended action")
    > > so I think the items are still there.
    > >
    > > 6 - Ran chkdsk /f
    > >
    > > 7 - Load defrag. It indicated C:=32GB and D:=1GB. C: had 17GB free
    > > (52%) which is unexpectedly high (as replacing Norton with MS
    > > essential must have freed an additional 10GB!) but I verified the HDD
    > > space using Windows Explorer Properties. In properties I unchecked the
    > > indexing service. This made the PC run and run and run.
    > >
    > > 8 - It takes forever for IE8 to connect to the Internet through
    > > Comcast high-speed cable. Whenever IE8 is started, a new install
    > > wizard starts up to install IE8 again. So far I have not done that.
    > >
    > > 9 - Also, Windows XP-SP3 wants to install but so far I have declined
    > > -- as I wanted to try to get the thing running right first.
    > >
    > > 10 -- When slow, sometimes CPU=100% but sometimes it is 97% idle.
    > >
    > > Advice will be appreciated,
    > > Stan Hilliard
    > >

    >
    > Hi Stan.
    >
    > You don't mention the hardware specks of this computer. It probably
    > needs more ram.
    >
    > Role back to IE7 or use Firefox, as IE8 has known performance and
    > stability problems on XP.
    >
    > This machine sounds old. If it has never been reinstalled clean, it
    > probably is chocked full of performance robbing bit-rot. Best way to
    > get rid of that would be to backup all data, then format and reload the
    > drive. Better yet, get a new drive which is going to be faster anyway,
    > load windows on there, and install the current HDD as a slave drive, so
    > the user can still access all of their data.
    >
    > Good luck.
    > .
    >


    If you had Norton 360, you may have had backup files being saved to your
    recovery partition. At any rate, check your recovery partition to see if it
    is full.
     

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