1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

The connection to Microsoft Exchange is unavailable

Discussion in 'Microsoft Office' started by debz_w69, May 16, 2010.

  1. debz_w69

    debz_w69 Flightless Bird

    When I try to open Microsoft Outlook, the following error message appears:

    "The connection to Microsost Exchange is unavailable. Outlook must be
    online or connected to complete this action."

    When I click ok, a window opens with a general tab asking for the microsoft
    exchange server and mailbox details to be entered.

    Could someone please help me to get rid of this error message so I can
    configure my outlook profile.
     
  2. JoAnn Paules

    JoAnn Paules Flightless Bird

    Do you use an Exchange server for your email?

    --
    JoAnn Paules
    MVP Microsoft [Publisher]
    Tech Editor for "Microsoft Publisher 2007 For Dummies"



    "debz_w69" <debzw69@discussions.microsoft.com> wrote in message
    news:299627A6-A96A-4552-90B1-9FE915C86713@microsoft.com...
    > When I try to open Microsoft Outlook, the following error message appears:
    >
    > "The connection to Microsost Exchange is unavailable. Outlook must be
    > online or connected to complete this action."
    >
    > When I click ok, a window opens with a general tab asking for the
    > microsoft
    > exchange server and mailbox details to be entered.
    >
    > Could someone please help me to get rid of this error message so I can
    > configure my outlook profile.
     
  3. Go to Control Panel->Mail Icon and create a new mail profile, configure it
    to use your ISPs mail server and POP3 or IMAP mail. Exchange is a Corporate
    Mail server that (most) home users do not have access to.

    --
    Milly Staples [MVP - Outlook]

    Post all replies to the group to keep the discussion intact.
    ALWAYS post your Outlook version.
    How to ask a question: http://support.microsoft.com/KB/555375


    After furious head scratching, debz_w69 asked:

    | When I try to open Microsoft Outlook, the following error message
    | appears:
    |
    | "The connection to Microsost Exchange is unavailable. Outlook must be
    | online or connected to complete this action."
    |
    | When I click ok, a window opens with a general tab asking for the
    | microsoft exchange server and mailbox details to be entered.
    |
    | Could someone please help me to get rid of this error message so I can
    | configure my outlook profile.
     

Share This Page