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Takes time to display shutdown window

P

Potri

Flightless Bird
In my system it takes minimum 5-10 minutes to display shutdown window after I
choose the shutdown option in start menu. when I try it to logoff it happens
immediately but shutdown takes the same time when I tried from ctrl+alt+del
screen also. Even I resetted the profile and tried, still the same problem
persists.
 
R

R. McCarty

Flightless Bird
Check the System Event log. It sounds like a service is having issues
stopping. Also there is a MS add-on service, User Profile Hive Cleanup
that is specifically designed to help with shutdown issues.
Download found here:
http://www.microsoft.com/downloads/...6d-8912-4e18-b570-42470e2f3582&DisplayLang=en


"Potri" <Potri@discussions.microsoft.com> wrote in message
news:B99215D0-D84A-47FF-A73A-5F34125E794F@microsoft.com...
> In my system it takes minimum 5-10 minutes to display shutdown window
> after I
> choose the shutdown option in start menu. when I try it to logoff it
> happens
> immediately but shutdown takes the same time when I tried from
> ctrl+alt+del
> screen also. Even I resetted the profile and tried, still the same problem
> persists.
 
P

Potri

Flightless Bird
I checked the event log and also installed UPHclean setup but not able to
trace out the issue. And all the running process seems to be normal
processes. And this problem only occurs if I have the machine in switched
"on" state for more than 15 - 30 mins, it doesn't occurs when I restart and
try to shutdown. The shutdown window appears immediately for first 15 - 30
mins, later on if i try to open the shutdown window it takes more than 5 mins
to display. Please suggest.

Regards,
Potri Raaja.M.

"R. McCarty" wrote:

> Check the System Event log. It sounds like a service is having issues
> stopping. Also there is a MS add-on service, User Profile Hive Cleanup
> that is specifically designed to help with shutdown issues.
> Download found here:
> http://www.microsoft.com/downloads/...6d-8912-4e18-b570-42470e2f3582&DisplayLang=en
>
>
> "Potri" <Potri@discussions.microsoft.com> wrote in message
> news:B99215D0-D84A-47FF-A73A-5F34125E794F@microsoft.com...
> > In my system it takes minimum 5-10 minutes to display shutdown window
> > after I
> > choose the shutdown option in start menu. when I try it to logoff it
> > happens
> > immediately but shutdown takes the same time when I tried from
> > ctrl+alt+del
> > screen also. Even I resetted the profile and tried, still the same problem
> > persists.

>
>
> .
>
 
R

R. McCarty

Flightless Bird
Some applications are known to have shutdown issues. One way to
verify it's an active/running service is to try Safe Mode. Without any
3rd-party drivers or applications you'd be using a "Minimalist Config".
If Shutdown work as expected from Safe Mode then you'll know it's
something running under Normal mode.
There is just no way to direct you to a specific application as the
cause of the stalled shutdown. Another approach would be to create
a new profile/User Account. If that new account shuts down correctly
then you've isolated the issue to something in the day-to-day profile's
Registry Hive.

"Potri" <Potri@discussions.microsoft.com> wrote in message
news:F4FBEFB4-693E-4E44-8487-690BF81EDD22@microsoft.com...
>
> I checked the event log and also installed UPHclean setup but not able to
> trace out the issue. And all the running process seems to be normal
> processes. And this problem only occurs if I have the machine in switched
> "on" state for more than 15 - 30 mins, it doesn't occurs when I restart
> and
> try to shutdown. The shutdown window appears immediately for first 15 - 30
> mins, later on if i try to open the shutdown window it takes more than 5
> mins
> to display. Please suggest.
>
> Regards,
> Potri Raaja.M.
>
> "R. McCarty" wrote:
>
>> Check the System Event log. It sounds like a service is having issues
>> stopping. Also there is a MS add-on service, User Profile Hive Cleanup
>> that is specifically designed to help with shutdown issues.
>> Download found here:
>> http://www.microsoft.com/downloads/...6d-8912-4e18-b570-42470e2f3582&DisplayLang=en
>>
>>
>> "Potri" <Potri@discussions.microsoft.com> wrote in message
>> news:B99215D0-D84A-47FF-A73A-5F34125E794F@microsoft.com...
>> > In my system it takes minimum 5-10 minutes to display shutdown window
>> > after I
>> > choose the shutdown option in start menu. when I try it to logoff it
>> > happens
>> > immediately but shutdown takes the same time when I tried from
>> > ctrl+alt+del
>> > screen also. Even I resetted the profile and tried, still the same
>> > problem
>> > persists.

>>
>>
>> .
>>
 
P

Potri

Flightless Bird
Hi,

As I have already mentioned in my question, I did resetting of the
profile and also as you have mentioned in the last reply, the issue doesn't
occurs in "Safe Mode". And also I used the option (File > shutdown >
shutdown) in "procexp.exe" file to shutdown and with this it shuts down
immediately, why is this happening ? Both the shutdown option in start menu
and in procexp.exe is the same, I guess. Please clarify.

Regards,
Potri Raaja.M.
"R. McCarty" wrote:

> Some applications are known to have shutdown issues. One way to
> verify it's an active/running service is to try Safe Mode. Without any
> 3rd-party drivers or applications you'd be using a "Minimalist Config".
> If Shutdown work as expected from Safe Mode then you'll know it's
> something running under Normal mode.
> There is just no way to direct you to a specific application as the
> cause of the stalled shutdown. Another approach would be to create
> a new profile/User Account. If that new account shuts down correctly
> then you've isolated the issue to something in the day-to-day profile's
> Registry Hive.
>
> "Potri" <Potri@discussions.microsoft.com> wrote in message
> news:F4FBEFB4-693E-4E44-8487-690BF81EDD22@microsoft.com...
> >
> > I checked the event log and also installed UPHclean setup but not able to
> > trace out the issue. And all the running process seems to be normal
> > processes. And this problem only occurs if I have the machine in switched
> > "on" state for more than 15 - 30 mins, it doesn't occurs when I restart
> > and
> > try to shutdown. The shutdown window appears immediately for first 15 - 30
> > mins, later on if i try to open the shutdown window it takes more than 5
> > mins
> > to display. Please suggest.
> >
> > Regards,
> > Potri Raaja.M.
> >
> > "R. McCarty" wrote:
> >
> >> Check the System Event log. It sounds like a service is having issues
> >> stopping. Also there is a MS add-on service, User Profile Hive Cleanup
> >> that is specifically designed to help with shutdown issues.
> >> Download found here:
> >> http://www.microsoft.com/downloads/...6d-8912-4e18-b570-42470e2f3582&DisplayLang=en
> >>
> >>
> >> "Potri" <Potri@discussions.microsoft.com> wrote in message
> >> news:B99215D0-D84A-47FF-A73A-5F34125E794F@microsoft.com...
> >> > In my system it takes minimum 5-10 minutes to display shutdown window
> >> > after I
> >> > choose the shutdown option in start menu. when I try it to logoff it
> >> > happens
> >> > immediately but shutdown takes the same time when I tried from
> >> > ctrl+alt+del
> >> > screen also. Even I resetted the profile and tried, still the same
> >> > problem
> >> > persists.
> >>
> >>
> >> .
> >>

>
>
> .
>
 
P

Potri

Flightless Bird
Can anyone please help me on this.

"Potri" wrote:

>
> Hi,
>
> As I have already mentioned in my question, I did resetting of the
> profile and also as you have mentioned in the last reply, the issue doesn't
> occurs in "Safe Mode". And also I used the option (File > shutdown >
> shutdown) in "procexp.exe" file to shutdown and with this it shuts down
> immediately, why is this happening ? Both the shutdown option in start menu
> and in procexp.exe is the same, I guess. Please clarify.
>
> Regards,
> Potri Raaja.M.
 

mfox

Baby Bird
I have the same issue, did you ever find a solution? I have the issue on an HP Compaq 8000 Elite Ultra-Slim Desktop.
 
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