Using win XP Home SP3. All up to date. I down loaded a free evaluation copy of Google Sketchup pro 7 the other day. It is time limited (480 mins I think). I didn't think much of it so I tried to uninstall it via the usual Add/Remove Progs but that didn't work. Then I tried system restore and that failed as well. Could it be that the program is blocking uninstalation/restore because of the time limitation? i.e. it is trying to stop reinstallation and a further free 480 minutes ? Regards Bill
"Bill P" <BillP@nospam.invalid> wrote in message news:ee06HrSGLHA.6120@TK2MSFTNGP04.phx.gbl... > Using win XP Home SP3. All up to date. > > I down loaded a free evaluation copy of Google Sketchup pro 7 the other > day. It is time limited (480 mins I think). I didn't think much of it so I > tried to uninstall it via the usual Add/Remove Progs but that didn't work. > Then I tried system restore and that failed as well. Could it be that the > program is blocking uninstalation/restore because of the time limitation? > i.e. it is trying to stop reinstallation and a further free 480 minutes ? > Regards Bill > > > Try this: http://sketchup.google.com/support/bin/answer.py?answer=36209 You may have to re-install it to uninstall it completely. Also, you could try Revo Uninstaller: http://www.revouninstaller.com/revo_uninstaller_free_download.html If System Restore is not working in normal mode, try running it in Safe Mode or Safe Mode with Command Prompt: How to start the System Restore tool by using the safe mode option with the Command prompt in Windows XP http://support.microsoft.com/kb/304449 -- SC Tom
On Jul 1, 106 am, "Bill P" <Bi...@nospam.invalid> wrote: > Using win XP Home SP3. All up to date. > > I down loaded a free evaluation copy of Google Sketchup pro 7 the other day. > It is time limited (480 mins I think). I didn't think much of it so I tried > to uninstall it via the usual Add/Remove Progs but that didn't work. ThenI > tried system restore and that failed as well. Could it be that the program > is blocking uninstalation/restore because of the time limitation? i.e. itis > trying to stop reinstallation and a further free 480 minutes ? > Regards Bill What do you mean you tried to uninstall it and "that didn't work" when you used Add?Remove programs... what part didn't work, what did you see that you did not expect to see, what did you not see that you expected to see, etc. What do you mean System Restore failed as well... failed in what manner. What did you see that you did not expect to see, what did you not see that you expected to see, etc.
"SC Tom" <sc@tom.net> wrote in message news:Tr2Xn.4317$oN4.1517@newsfe04.iad... > > "Bill P" <BillP@nospam.invalid> wrote in message > news:ee06HrSGLHA.6120@TK2MSFTNGP04.phx.gbl... >> Using win XP Home SP3. All up to date. >> >> I down loaded a free evaluation copy of Google Sketchup pro 7 the other >> day. It is time limited (480 mins I think). I didn't think much of it so >> I tried to uninstall it via the usual Add/Remove Progs but that didn't >> work. Then I tried system restore and that failed as well. Could it be >> that the program is blocking uninstalation/restore because of the time >> limitation? i.e. it is trying to stop reinstallation and a further free >> 480 minutes ? >> Regards Bill >> >> >> > > Try this: > http://sketchup.google.com/support/bin/answer.py?answer=36209 > > You may have to re-install it to uninstall it completely. Also, you could > try Revo Uninstaller: > http://www.revouninstaller.com/revo_uninstaller_free_download.html > > If System Restore is not working in normal mode, try running it in Safe > Mode or Safe Mode with Command Prompt: > How to start the System Restore tool by using the safe mode option with > the Command prompt in Windows XP http://support.microsoft.com/kb/304449 > -- > SC Tom > Thanks SC Tom System Restore worked fine in safe mode with command prompt. Going to try revouninstaller when I have more time . Thanks alot. Regards Bill
"Bill P" <BillP@nospam.invalid> wrote in message news:uUumvnTGLHA.1996@TK2MSFTNGP06.phx.gbl... > > "SC Tom" <sc@tom.net> wrote in message > news:Tr2Xn.4317$oN4.1517@newsfe04.iad... >> >> "Bill P" <BillP@nospam.invalid> wrote in message >> news:ee06HrSGLHA.6120@TK2MSFTNGP04.phx.gbl... >>> Using win XP Home SP3. All up to date. >>> >>> I down loaded a free evaluation copy of Google Sketchup pro 7 the other >>> day. It is time limited (480 mins I think). I didn't think much of it so >>> I tried to uninstall it via the usual Add/Remove Progs but that didn't >>> work. Then I tried system restore and that failed as well. Could it be >>> that the program is blocking uninstalation/restore because of the time >>> limitation? i.e. it is trying to stop reinstallation and a further free >>> 480 minutes ? >>> Regards Bill >>> >>> >>> >> >> Try this: >> http://sketchup.google.com/support/bin/answer.py?answer=36209 >> >> You may have to re-install it to uninstall it completely. Also, you could >> try Revo Uninstaller: >> http://www.revouninstaller.com/revo_uninstaller_free_download.html >> >> If System Restore is not working in normal mode, try running it in Safe >> Mode or Safe Mode with Command Prompt: >> How to start the System Restore tool by using the safe mode option with >> the Command prompt in Windows XP http://support.microsoft.com/kb/304449 >> -- >> SC Tom >> > > Thanks SC Tom > System Restore worked fine in safe mode with command prompt. Going to try > revouninstaller when I have more time . Thanks alot. > Regards Bill > You're welcome! -- SC Tom
Start here: http://bertk.mvps.org/html/srfail.html What anti-virus application or security suite is installed and is your subscription current? What anti-spyware applications (other than Defender)? What third-party firewall (if any)? Has a(another) Norton or McAfee application ever been installed on the computer (e.g., a free-trial version that came preinstalled when you bought it)? Bill P wrote: > Using win XP Home SP3. All up to date. > > I down loaded a free evaluation copy of Google Sketchup pro 7 the other > day. > It is time limited (480 mins I think). I didn't think much of it so I > tried > to uninstall it via the usual Add/Remove Progs but that didn't work. Then > I > tried system restore and that failed as well. Could it be that the program > is blocking uninstalation/restore because of the time limitation? i.e. it > is > trying to stop reinstallation and a further free 480 minutes ? > Regards Bill
Bill P wrote: > Using win XP Home SP3. All up to date. > > I down loaded a free evaluation copy of Google Sketchup pro 7 the > other day. It is time limited (480 mins I think). I didn't think much > of it so I tried to uninstall it via the usual Add/Remove Progs but > that didn't work. What exactly happened? This page might help you: http://support.microsoft.com/kb/555175 > Then I tried system restore and that failed as well. Certain security programs (e.g., Norton and Zone Alarm) interfere with System Restore. For more information, see: http://bertk.mvps.org/html/srfail.html