1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

System Restore in Safe Mode prevents normal reboot

Discussion in 'Windows XP' started by eli, Feb 27, 2010.

  1. eli

    eli Flightless Bird

    Hello:

    When I ran system restore in Safe Mode, the restore operation took way
    longer than usual. Ipon reboot, the PC shut down, but didnt restart.

    When I manually shut it and restarted, it was in safe Mode again. Notice
    that Windows couldnt laod properly due to change in hardware or software.
    The only way I was able to get out of Safe Mode was to run System Restore
    yet again to an ealier period. About a day back.

    I tried this again, to see if it was still a problem. The same series of
    events happened.

    So it seems I can now go into Safe Mode and reboot inot normal Mode as long
    as I dont do a system restore while in Safe Mode. I can run System Restore
    in Normal mode without a problem. But if I run it in Safe Mode, it doesnt
    restart properly.

    What might be causing this. and how to remedy it?

    Thanks in advance:

    -Eli

    Windows XP Professional Edition SP3
    Zone Alarm Security Suite
    Dell Optiplex GX 260
     
  2. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Hello to you. What are you using System Restore in the first place?

    eli wrote:
    > Hello:
    >
    > When I ran system restore in Safe Mode, the restore operation took way
    > longer than usual. Ipon reboot, the PC shut down, but didnt restart.
    >
    > When I manually shut it and restarted, it was in safe Mode again. Notice
    > that Windows couldnt laod properly due to change in hardware or software.
    > The only way I was able to get out of Safe Mode was to run System Restore
    > yet again to an ealier period. About a day back.
    >
    > I tried this again, to see if it was still a problem. The same series of
    > events happened.
    >
    > So it seems I can now go into Safe Mode and reboot inot normal Mode as
    > long
    > as I dont do a system restore while in Safe Mode. I can run System Restore
    > in Normal mode without a problem. But if I run it in Safe Mode, it doesnt
    > restart properly.
    >
    > What might be causing this. and how to remedy it?
    >
    > Thanks in advance:
    >
    > -Eli
    >
    > Windows XP Professional Edition SP3
    > Zone Alarm Security Suite
    > Dell Optiplex GX 260
     
  3. eli

    eli Flightless Bird

    Hi PA:

    Was using it to see if it works in Safe Mode, after I noticed in didnt work
    in Normal Mode when I upgraded the security Suite. there had been some minor
    problem with a toolbar, I wasnted to fix using SR back last Wednesday.

    After I went back to the earlier version of that security suite, I found
    that I can't reboot the PC into Normal Mode after performing a SR in Safe
    Mode. Oddly , I need to restore again while in Safe Mode. And this second
    restore seems to take forever. I'm then able to restart in Normal Mode.

    I AM able to successfully do a SR in Normal Mode now, but apparently SR in
    Safe Mode creates many problems.

    Wish I could simplify this....

    -Eli

    Windows XP Professional Edition SP 3
    Zone Alarm securitty Suite 7.0.484.000

    =================================================




    "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    news:%23hEiJxDuKHA.5036@TK2MSFTNGP02.phx.gbl...
    > Hello to you. What are you using System Restore in the first place?
    >
    > eli wrote:
    >> Hello:
    >>
    >> When I ran system restore in Safe Mode, the restore operation took way
    >> longer than usual. Ipon reboot, the PC shut down, but didnt restart.
    >>
    >> When I manually shut it and restarted, it was in safe Mode again. Notice
    >> that Windows couldnt laod properly due to change in hardware or software.
    >> The only way I was able to get out of Safe Mode was to run System Restore
    >> yet again to an ealier period. About a day back.
    >>
    >> I tried this again, to see if it was still a problem. The same series of
    >> events happened.
    >>
    >> So it seems I can now go into Safe Mode and reboot inot normal Mode as
    >> long
    >> as I dont do a system restore while in Safe Mode. I can run System
    >> Restore
    >> in Normal mode without a problem. But if I run it in Safe Mode, it doesnt
    >> restart properly.
    >>
    >> What might be causing this. and how to remedy it?
    >>
    >> Thanks in advance:
    >>
    >> -Eli
    >>
    >> Windows XP Professional Edition SP3
    >> Zone Alarm Security Suite
    >> Dell Optiplex GX 260

    >
     
  4. eli

    eli Flightless Bird

    Hi PA Bear

    Initially , I had run SR to correct a mnior problem in a security toolbar. I
    found I could only do SR in Safe Mode, but not in Normal Mode. I downgraded
    back to the earlier version of that Security Suite. I found it then can be
    done in both Safe mode and Normal Mode.

    I wanted to test that out last night, so I ran a test System Restore to see
    if it's consistently so. That's when I found I couldnt restart in Normal
    Mode after doing a SR in Safe Mode. I had to run the SR in Safe Mode yet
    again, to an earlier point. and it seemed to take forever for the SR process
    to complete. When it did, the system DID restart in Normal Mode.

    So oddly, I'm able to perform SR in Normal Mode with this earlier version of
    the security suite. But when I run it in Safe Mode system doesnt restart
    without much hassle. I dont think Zone Alarm is runnig in Safe Mode. So I
    doubt this particular problem is due to ZA

    Wish I could explain it all more simply..

    -Eli

    Windows XP Professional Edition SP3
    Zone Alarm Security Suite 7.0.483.000
    Dell OptiPlex GX 260
    1.5 Gig RAM

    **************************************************************

    "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    news:%23hEiJxDuKHA.5036@TK2MSFTNGP02.phx.gbl...
    > Hello to you. What are you using System Restore in the first place?
    >
    > eli wrote:
    >> Hello:
    >>
    >> When I ran system restore in Safe Mode, the restore operation took way
    >> longer than usual. Ipon reboot, the PC shut down, but didnt restart.
    >>
    >> When I manually shut it and restarted, it was in safe Mode again. Notice
    >> that Windows couldnt laod properly due to change in hardware or software.
    >> The only way I was able to get out of Safe Mode was to run System Restore
    >> yet again to an ealier period. About a day back.
    >>
    >> I tried this again, to see if it was still a problem. The same series of
    >> events happened.
    >>
    >> So it seems I can now go into Safe Mode and reboot inot normal Mode as
    >> long
    >> as I dont do a system restore while in Safe Mode. I can run System
    >> Restore
    >> in Normal mode without a problem. But if I run it in Safe Mode, it doesnt
    >> restart properly.
    >>
    >> What might be causing this. and how to remedy it?
    >>
    >> Thanks in advance:
    >>
    >> -Eli
    >>
    >> Windows XP Professional Edition SP3
    >> Zone Alarm Security Suite
    >> Dell Optiplex GX 260

    >
     
  5. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    > Initially, I had run SR to correct a mnior problem in a security toolbar.

    What minor problem with which security toolbar?

    > ...I downgraded
    > back to the earlier version of [ZAISS?]. I found it then can be
    > done in both Safe mode and Normal Mode.


    Sounds like something to post about in the appropriate ZA forum:
    http://forums.zonealarm.com

    That being said, has aNorton or McAfee application ever been installed on
    the computer (e.g., a free-trial version that came preinstalled when you
    bought it)?


    eli wrote:
    > Initially , I had run SR to correct a mnior problem in a security toolbar.
    > I
    > found I could only do SR in Safe Mode, but not in Normal Mode. I
    > downgraded
    > back to the earlier version of that Security Suite. I found it then can be
    > done in both Safe mode and Normal Mode.
    >
    > I wanted to test that out last night, so I ran a test System Restore to
    > see
    > if it's consistently so. That's when I found I couldnt restart in Normal
    > Mode after doing a SR in Safe Mode. I had to run the SR in Safe Mode yet
    > again, to an earlier point. and it seemed to take forever for the SR
    > process
    > to complete. When it did, the system DID restart in Normal Mode.
    >
    > So oddly, I'm able to perform SR in Normal Mode with this earlier version
    > of
    > the security suite. But when I run it in Safe Mode system doesnt restart
    > without much hassle. I dont think Zone Alarm is runnig in Safe Mode. So I
    > doubt this particular problem is due to ZA
    >
    > Wish I could explain it all more simply..
    >
    > -Eli
    >
    > Windows XP Professional Edition SP3
    > Zone Alarm Security Suite 7.0.483.000
    > Dell OptiPlex GX 260
    > 1.5 Gig RAM
    >
    > **************************************************************
    >
    > "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    > news:%23hEiJxDuKHA.5036@TK2MSFTNGP02.phx.gbl...
    >> Hello to you. What are you using System Restore in the first place?
    >>
    >> eli wrote:
    >>> Hello:
    >>>
    >>> When I ran system restore in Safe Mode, the restore operation took way
    >>> longer than usual. Ipon reboot, the PC shut down, but didnt restart.
    >>>
    >>> When I manually shut it and restarted, it was in safe Mode again. Notice
    >>> that Windows couldnt laod properly due to change in hardware or
    >>> software.
    >>> The only way I was able to get out of Safe Mode was to run System
    >>> Restore
    >>> yet again to an ealier period. About a day back.
    >>>
    >>> I tried this again, to see if it was still a problem. The same series of
    >>> events happened.
    >>>
    >>> So it seems I can now go into Safe Mode and reboot inot normal Mode as
    >>> long
    >>> as I dont do a system restore while in Safe Mode. I can run System
    >>> Restore
    >>> in Normal mode without a problem. But if I run it in Safe Mode, it
    >>> doesnt
    >>> restart properly.
    >>>
    >>> What might be causing this. and how to remedy it?
    >>>
    >>> Thanks in advance:
    >>>
    >>> -Eli
    >>>
    >>> Windows XP Professional Edition SP3
    >>> Zone Alarm Security Suite
    >>> Dell Optiplex GX 260
     
  6. eli

    eli Flightless Bird

    Hi again:

    Th SR done last week pertained to a problem in the way a web browser
    security toolbar-- which was bundled in with the latest ZA suite --was
    displaying in Firefox. It was displaying properly at first. Then it didnt.

    It was then that I noticed that SR only worked in Safe Mode with the later
    version of Zone alarm security Suite 9.1.008.000. It couldnt complete in
    Normal Mode.

    When I went back to the earlier versionI had upgraded from, Zone Alarm
    Security suite 7.0, I found that SR worked in both Safe Mode and in Normal
    mode.

    I did post about all this at that zone alarm forum last week. Was told there
    that there were no known issues regarding SR in Zone Alarm Security Suite
    9.1

    Yesterday I tried SR -while using that older version I had installed back
    to--as a TEST of SR. I wasnt trying to restore for any particular reason
    then. Just testing if my previous observation was corect.

    It was then that I found that System Restore in Safe Mode prevents proper
    restart of the PC. SR in Normal Mode runs just fine. This is what the
    sequence of events in my post here refers to.

    As to Norton and Macafee, to the best of my knowledge no such products were
    ever installed on this PC. When I got it over 5 years ago , a very early
    version of Zone Alarm was installed on it. I got it second-hand though.

    Thanks again:

    -eli
    =====================================

    "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    news:eobA%23pJuKHA.2072@TK2MSFTNGP02.phx.gbl...
    >> Initially, I had run SR to correct a mnior problem in a security toolbar.

    >
    > What minor problem with which security toolbar?
    >
    >> ...I downgraded
    >> back to the earlier version of [ZAISS?]. I found it then can be
    >> done in both Safe mode and Normal Mode.

    >
    > Sounds like something to post about in the appropriate ZA forum:
    > http://forums.zonealarm.com
    >
    > That being said, has aNorton or McAfee application ever been installed on
    > the computer (e.g., a free-trial version that came preinstalled when you
    > bought it)?
    >
    >
    > eli wrote:
    >> Initially , I had run SR to correct a mnior problem in a security
    >> toolbar. I
    >> found I could only do SR in Safe Mode, but not in Normal Mode. I
    >> downgraded
    >> back to the earlier version of that Security Suite. I found it then can
    >> be
    >> done in both Safe mode and Normal Mode.
    >>
    >> I wanted to test that out last night, so I ran a test System Restore to
    >> see
    >> if it's consistently so. That's when I found I couldnt restart in Normal
    >> Mode after doing a SR in Safe Mode. I had to run the SR in Safe Mode yet
    >> again, to an earlier point. and it seemed to take forever for the SR
    >> process
    >> to complete. When it did, the system DID restart in Normal Mode.
    >>
    >> So oddly, I'm able to perform SR in Normal Mode with this earlier version
    >> of
    >> the security suite. But when I run it in Safe Mode system doesnt restart
    >> without much hassle. I dont think Zone Alarm is runnig in Safe Mode. So
    >> I
    >> doubt this particular problem is due to ZA
    >>
    >> Wish I could explain it all more simply..
    >>
    >> -Eli
    >>
    >> Windows XP Professional Edition SP3
    >> Zone Alarm Security Suite 7.0.483.000
    >> Dell OptiPlex GX 260
    >> 1.5 Gig RAM
    >>
    >> **************************************************************
    >>
    >> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    >> news:%23hEiJxDuKHA.5036@TK2MSFTNGP02.phx.gbl...
    >>> Hello to you. What are you using System Restore in the first place?
    >>>
    >>> eli wrote:
    >>>> Hello:
    >>>>
    >>>> When I ran system restore in Safe Mode, the restore operation took way
    >>>> longer than usual. Ipon reboot, the PC shut down, but didnt restart.
    >>>>
    >>>> When I manually shut it and restarted, it was in safe Mode again.
    >>>> Notice
    >>>> that Windows couldnt laod properly due to change in hardware or
    >>>> software.
    >>>> The only way I was able to get out of Safe Mode was to run System
    >>>> Restore
    >>>> yet again to an ealier period. About a day back.
    >>>>
    >>>> I tried this again, to see if it was still a problem. The same series
    >>>> of
    >>>> events happened.
    >>>>
    >>>> So it seems I can now go into Safe Mode and reboot inot normal Mode as
    >>>> long
    >>>> as I dont do a system restore while in Safe Mode. I can run System
    >>>> Restore
    >>>> in Normal mode without a problem. But if I run it in Safe Mode, it
    >>>> doesnt
    >>>> restart properly.
    >>>>
    >>>> What might be causing this. and how to remedy it?
    >>>>
    >>>> Thanks in advance:
    >>>>
    >>>> -Eli
    >>>>
    >>>> Windows XP Professional Edition SP3
    >>>> Zone Alarm Security Suite
    >>>> Dell Optiplex GX 260

    >
     
  7. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    > As to Norton and Macafee, to the best of my knowledge no such products
    > were
    > ever installed on this PC. When I got it over 5 years ago , a very early
    > version of Zone Alarm was installed on it. I got it second-hand though.


    It was a used/previously owned (second-hand) computer when you bought it?

    Did you format the HDD and do a clean install of Windows immediately after
    buying it?
    --
    ~PA Bear


    eli wrote:
    > Hi again:
    >
    > Th SR done last week pertained to a problem in the way a web browser
    > security toolbar-- which was bundled in with the latest ZA suite --was
    > displaying in Firefox. It was displaying properly at first. Then it didnt.
    >
    > It was then that I noticed that SR only worked in Safe Mode with the later
    > version of Zone alarm security Suite 9.1.008.000. It couldnt complete in
    > Normal Mode.
    >
    > When I went back to the earlier versionI had upgraded from, Zone Alarm
    > Security suite 7.0, I found that SR worked in both Safe Mode and in Normal
    > mode.
    >
    > I did post about all this at that zone alarm forum last week. Was told
    > there
    > that there were no known issues regarding SR in Zone Alarm Security Suite
    > 9.1
    >
    > Yesterday I tried SR -while using that older version I had installed back
    > to--as a TEST of SR. I wasnt trying to restore for any particular reason
    > then. Just testing if my previous observation was corect.
    >
    > It was then that I found that System Restore in Safe Mode prevents proper
    > restart of the PC. SR in Normal Mode runs just fine. This is what the
    > sequence of events in my post here refers to.
    >
    > As to Norton and Macafee, to the best of my knowledge no such products
    > were
    > ever installed on this PC. When I got it over 5 years ago , a very early
    > version of Zone Alarm was installed on it. I got it second-hand though.
    >
    > Thanks again:
    >
    > -eli
    > =====================================
    >
    > "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    > news:eobA%23pJuKHA.2072@TK2MSFTNGP02.phx.gbl...
    >>> Initially, I had run SR to correct a mnior problem in a security
    >>> toolbar.

    >>
    >> What minor problem with which security toolbar?
    >>
    >>> ...I downgraded
    >>> back to the earlier version of [ZAISS?]. I found it then can be
    >>> done in both Safe mode and Normal Mode.

    >>
    >> Sounds like something to post about in the appropriate ZA forum:
    >> http://forums.zonealarm.com
    >>
    >> That being said, has aNorton or McAfee application ever been installed on
    >> the computer (e.g., a free-trial version that came preinstalled when you
    >> bought it)?
    >>
    >>
    >> eli wrote:
    >>> Initially , I had run SR to correct a mnior problem in a security
    >>> toolbar. I
    >>> found I could only do SR in Safe Mode, but not in Normal Mode. I
    >>> downgraded
    >>> back to the earlier version of that Security Suite. I found it then can
    >>> be
    >>> done in both Safe mode and Normal Mode.
    >>>
    >>> I wanted to test that out last night, so I ran a test System Restore to
    >>> see
    >>> if it's consistently so. That's when I found I couldnt restart in Normal
    >>> Mode after doing a SR in Safe Mode. I had to run the SR in Safe Mode yet
    >>> again, to an earlier point. and it seemed to take forever for the SR
    >>> process
    >>> to complete. When it did, the system DID restart in Normal Mode.
    >>>
    >>> So oddly, I'm able to perform SR in Normal Mode with this earlier
    >>> version
    >>> of
    >>> the security suite. But when I run it in Safe Mode system doesnt
    >>> restart
    >>> without much hassle. I dont think Zone Alarm is runnig in Safe Mode. So
    >>> I
    >>> doubt this particular problem is due to ZA
    >>>
    >>> Wish I could explain it all more simply..
    >>>
    >>> -Eli
    >>>
    >>> Windows XP Professional Edition SP3
    >>> Zone Alarm Security Suite 7.0.483.000
    >>> Dell OptiPlex GX 260
    >>> 1.5 Gig RAM
    >>>
    >>> **************************************************************
    >>>
    >>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    >>> news:%23hEiJxDuKHA.5036@TK2MSFTNGP02.phx.gbl...
    >>>> Hello to you. What are you using System Restore in the first place?
    >>>>
    >>>> eli wrote:
    >>>>> Hello:
    >>>>>
    >>>>> When I ran system restore in Safe Mode, the restore operation took way
    >>>>> longer than usual. Ipon reboot, the PC shut down, but didnt restart.
    >>>>>
    >>>>> When I manually shut it and restarted, it was in safe Mode again.
    >>>>> Notice
    >>>>> that Windows couldnt laod properly due to change in hardware or
    >>>>> software.
    >>>>> The only way I was able to get out of Safe Mode was to run System
    >>>>> Restore
    >>>>> yet again to an ealier period. About a day back.
    >>>>>
    >>>>> I tried this again, to see if it was still a problem. The same series
    >>>>> of
    >>>>> events happened.
    >>>>>
    >>>>> So it seems I can now go into Safe Mode and reboot inot normal Mode as
    >>>>> long
    >>>>> as I dont do a system restore while in Safe Mode. I can run System
    >>>>> Restore
    >>>>> in Normal mode without a problem. But if I run it in Safe Mode, it
    >>>>> doesnt
    >>>>> restart properly.
    >>>>>
    >>>>> What might be causing this. and how to remedy it?
    >>>>>
    >>>>> Thanks in advance:
    >>>>>
    >>>>> -Eli
    >>>>>
    >>>>> Windows XP Professional Edition SP3
    >>>>> Zone Alarm Security Suite
    >>>>> Dell Optiplex GX 260
     
  8. eli

    eli Flightless Bird

    I've had thic PC for over five years now, without any restart problems.
    I hadnt done any installation of Windows XP Professional came installed on
    it. As well as Zone Alarm Security. I be;leive Version 6.0 or 6.1

    -eli

    *******************************


    "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    news:-OplzFOMuKHA.2072@TK2MSFTNGP02.phx.gbl...
    >> As to Norton and Macafee, to the best of my knowledge no such products
    >> were
    >> ever installed on this PC. When I got it over 5 years ago , a very early
    >> version of Zone Alarm was installed on it. I got it second-hand though.

    >
    > It was a used/previously owned (second-hand) computer when you bought it?
    >
    > Did you format the HDD and do a clean install of Windows immediately after
    > buying it?
    > --
    > ~PA Bear
    >
    >
    > eli wrote:
    >> Hi again:
    >>
    >> Th SR done last week pertained to a problem in the way a web browser
    >> security toolbar-- which was bundled in with the latest ZA suite --was
    >> displaying in Firefox. It was displaying properly at first. Then it
    >> didnt.
    >>
    >> It was then that I noticed that SR only worked in Safe Mode with the
    >> later
    >> version of Zone alarm security Suite 9.1.008.000. It couldnt complete in
    >> Normal Mode.
    >>
    >> When I went back to the earlier versionI had upgraded from, Zone Alarm
    >> Security suite 7.0, I found that SR worked in both Safe Mode and in
    >> Normal
    >> mode.
    >>
    >> I did post about all this at that zone alarm forum last week. Was told
    >> there
    >> that there were no known issues regarding SR in Zone Alarm Security Suite
    >> 9.1
    >>
    >> Yesterday I tried SR -while using that older version I had installed
    >> back
    >> to--as a TEST of SR. I wasnt trying to restore for any particular reason
    >> then. Just testing if my previous observation was corect.
    >>
    >> It was then that I found that System Restore in Safe Mode prevents proper
    >> restart of the PC. SR in Normal Mode runs just fine. This is what the
    >> sequence of events in my post here refers to.
    >>
    >> As to Norton and Macafee, to the best of my knowledge no such products
    >> were
    >> ever installed on this PC. When I got it over 5 years ago , a very early
    >> version of Zone Alarm was installed on it. I got it second-hand though.
    >>
    >> Thanks again:
    >>
    >> -eli
    >> =====================================
    >>
    >> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    >> news:eobA%23pJuKHA.2072@TK2MSFTNGP02.phx.gbl...
    >>>> Initially, I had run SR to correct a mnior problem in a security
    >>>> toolbar.
    >>>
    >>> What minor problem with which security toolbar?
    >>>
    >>>> ...I downgraded
    >>>> back to the earlier version of [ZAISS?]. I found it then can be
    >>>> done in both Safe mode and Normal Mode.
    >>>
    >>> Sounds like something to post about in the appropriate ZA forum:
    >>> http://forums.zonealarm.com
    >>>
    >>> That being said, has aNorton or McAfee application ever been installed
    >>> on
    >>> the computer (e.g., a free-trial version that came preinstalled when you
    >>> bought it)?
    >>>
    >>>
    >>> eli wrote:
    >>>> Initially , I had run SR to correct a mnior problem in a security
    >>>> toolbar. I
    >>>> found I could only do SR in Safe Mode, but not in Normal Mode. I
    >>>> downgraded
    >>>> back to the earlier version of that Security Suite. I found it then can
    >>>> be
    >>>> done in both Safe mode and Normal Mode.
    >>>>
    >>>> I wanted to test that out last night, so I ran a test System Restore to
    >>>> see
    >>>> if it's consistently so. That's when I found I couldnt restart in
    >>>> Normal
    >>>> Mode after doing a SR in Safe Mode. I had to run the SR in Safe Mode
    >>>> yet
    >>>> again, to an earlier point. and it seemed to take forever for the SR
    >>>> process
    >>>> to complete. When it did, the system DID restart in Normal Mode.
    >>>>
    >>>> So oddly, I'm able to perform SR in Normal Mode with this earlier
    >>>> version
    >>>> of
    >>>> the security suite. But when I run it in Safe Mode system doesnt
    >>>> restart
    >>>> without much hassle. I dont think Zone Alarm is runnig in Safe Mode.
    >>>> So
    >>>> I
    >>>> doubt this particular problem is due to ZA
    >>>>
    >>>> Wish I could explain it all more simply..
    >>>>
    >>>> -Eli
    >>>>
    >>>> Windows XP Professional Edition SP3
    >>>> Zone Alarm Security Suite 7.0.483.000
    >>>> Dell OptiPlex GX 260
    >>>> 1.5 Gig RAM
    >>>>
    >>>> **************************************************************
    >>>>
    >>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    >>>> news:%23hEiJxDuKHA.5036@TK2MSFTNGP02.phx.gbl...
    >>>>> Hello to you. What are you using System Restore in the first place?
    >>>>>
    >>>>> eli wrote:
    >>>>>> Hello:
    >>>>>>
    >>>>>> When I ran system restore in Safe Mode, the restore operation took
    >>>>>> way
    >>>>>> longer than usual. Ipon reboot, the PC shut down, but didnt restart.
    >>>>>>
    >>>>>> When I manually shut it and restarted, it was in safe Mode again.
    >>>>>> Notice
    >>>>>> that Windows couldnt laod properly due to change in hardware or
    >>>>>> software.
    >>>>>> The only way I was able to get out of Safe Mode was to run System
    >>>>>> Restore
    >>>>>> yet again to an ealier period. About a day back.
    >>>>>>
    >>>>>> I tried this again, to see if it was still a problem. The same series
    >>>>>> of
    >>>>>> events happened.
    >>>>>>
    >>>>>> So it seems I can now go into Safe Mode and reboot inot normal Mode
    >>>>>> as
    >>>>>> long
    >>>>>> as I dont do a system restore while in Safe Mode. I can run System
    >>>>>> Restore
    >>>>>> in Normal mode without a problem. But if I run it in Safe Mode, it
    >>>>>> doesnt
    >>>>>> restart properly.
    >>>>>>
    >>>>>> What might be causing this. and how to remedy it?
    >>>>>>
    >>>>>> Thanks in advance:
    >>>>>>
    >>>>>> -Eli
    >>>>>>
    >>>>>> Windows XP Professional Edition SP3
    >>>>>> Zone Alarm Security Suite
    >>>>>> Dell Optiplex GX 260

    >
     
  9. Daave

    Daave Flightless Bird

    eli wrote:
    > Hello:
    >
    > When I ran system restore in Safe Mode, the restore operation took way
    > longer than usual. Ipon reboot, the PC shut down, but didnt restart.
    >
    > When I manually shut it and restarted, it was in safe Mode again.
    > Notice that Windows couldnt laod properly due to change in hardware
    > or software. The only way I was able to get out of Safe Mode was to
    > run System Restore yet again to an ealier period. About a day back.
    >
    > I tried this again, to see if it was still a problem. The same series
    > of events happened.
    >
    > So it seems I can now go into Safe Mode and reboot inot normal Mode
    > as long as I dont do a system restore while in Safe Mode. I can run
    > System Restore in Normal mode without a problem. But if I run it in
    > Safe Mode, it doesnt restart properly.
    >
    > What might be causing this. and how to remedy it?
    >
    > Thanks in advance:
    >
    > -Eli
    >
    > Windows XP Professional Edition SP3
    > Zone Alarm Security Suite
    > Dell Optiplex GX 260


    You didn't mention if you had uninstalled Zone Alarm. (I assume you
    didn't.) This page might help:

    http://bertk.mvps.org/html/srfail.html
     
  10. eli

    eli Flightless Bird

    Hi Dave

    I had completely uninstalled the most recent version of Zone Alarm Security
    9.1, which only allowed SR in Safe Mode,
    and reverted back to the ealier version : Version: 7.0. last week

    That earlier version did seem to work with SR in both Safe Mode and Normal
    Mode unitl I ran that SR "TEST" yesterday. It's then I found that running it
    in Safe Mode makes it very complicated to get back to Normal Mode.

    -Eli

    ********************************************

    "Daave" <daave@example.com> wrote in message
    news:%23XjnZHOuKHA.4220@TK2MSFTNGP05.phx.gbl...
    > eli wrote:
    >> Hello:
    >>
    >> When I ran system restore in Safe Mode, the restore operation took way
    >> longer than usual. Ipon reboot, the PC shut down, but didnt restart.
    >>
    >> When I manually shut it and restarted, it was in safe Mode again.
    >> Notice that Windows couldnt laod properly due to change in hardware
    >> or software. The only way I was able to get out of Safe Mode was to
    >> run System Restore yet again to an ealier period. About a day back.
    >>
    >> I tried this again, to see if it was still a problem. The same series
    >> of events happened.
    >>
    >> So it seems I can now go into Safe Mode and reboot inot normal Mode
    >> as long as I dont do a system restore while in Safe Mode. I can run
    >> System Restore in Normal mode without a problem. But if I run it in
    >> Safe Mode, it doesnt restart properly.
    >>
    >> What might be causing this. and how to remedy it?
    >>
    >> Thanks in advance:
    >>
    >> -Eli
    >>
    >> Windows XP Professional Edition SP3
    >> Zone Alarm Security Suite
    >> Dell Optiplex GX 260

    >
    > You didn't mention if you had uninstalled Zone Alarm. (I assume you
    > didn't.) This page might help:
    >
    > http://bertk.mvps.org/html/srfail.html
    >
     
  11. Daave

    Daave Flightless Bird

    Try running it in Safe Mode with Command Prompt:

    http://support.microsoft.com/kb/304449

    eli wrote:
    > Hi Dave
    >
    > I had completely uninstalled the most recent version of Zone Alarm
    > Security 9.1, which only allowed SR in Safe Mode,
    > and reverted back to the ealier version : Version: 7.0. last week
    >
    > That earlier version did seem to work with SR in both Safe Mode and
    > Normal Mode unitl I ran that SR "TEST" yesterday. It's then I found
    > that running it in Safe Mode makes it very complicated to get back to
    > Normal Mode.
    > -Eli
    >
    > ********************************************
    >
    > "Daave" <daave@example.com> wrote in message
    > news:%23XjnZHOuKHA.4220@TK2MSFTNGP05.phx.gbl...
    >> eli wrote:
    >>> Hello:
    >>>
    >>> When I ran system restore in Safe Mode, the restore operation took
    >>> way longer than usual. Ipon reboot, the PC shut down, but didnt
    >>> restart. When I manually shut it and restarted, it was in safe Mode
    >>> again.
    >>> Notice that Windows couldnt laod properly due to change in hardware
    >>> or software. The only way I was able to get out of Safe Mode was to
    >>> run System Restore yet again to an ealier period. About a day back.
    >>>
    >>> I tried this again, to see if it was still a problem. The same
    >>> series of events happened.
    >>>
    >>> So it seems I can now go into Safe Mode and reboot inot normal Mode
    >>> as long as I dont do a system restore while in Safe Mode. I can run
    >>> System Restore in Normal mode without a problem. But if I run it in
    >>> Safe Mode, it doesnt restart properly.
    >>>
    >>> What might be causing this. and how to remedy it?
    >>>
    >>> Thanks in advance:
    >>>
    >>> -Eli
    >>>
    >>> Windows XP Professional Edition SP3
    >>> Zone Alarm Security Suite
    >>> Dell Optiplex GX 260

    >>
    >> You didn't mention if you had uninstalled Zone Alarm. (I assume you
    >> didn't.) This page might help:
    >>
    >> http://bertk.mvps.org/html/srfail.html
     
  12. eli

    eli Flightless Bird

    Hi again, david:

    The command prompt:

    %systemroot%\system32\restore\rstrui.exe

    in "Safe Mode with Command Prompt" merely brings up the the exact same
    System Restore program and user interface in Safe Mode which yesterday
    [Saturday] caused me to "get trapped" in Safe Mode. The PC didnt reboot at
    all, and when I "forced" it to , I was told Windows couldnt load
    properly-due to some hardware or software change-- and the only option on
    that screen was Safe Mode again..

    Not sure how or if I'll get out of Safe Mode this time if the same expected
    result ensues.

    I've tried installing n uninstalling minor programs in Safe Mode, just to
    see if the same might happen. It went fine , and I could reboot into Normal
    Mode smoothly.

    So thus far, it appears that System Restore is the only operation which
    causes this baffling cycle of entrapment" in the Safe Mode

    -Eli

    ============================================


    "Daave" <daave@example.com> wrote in message
    news:ux$xYDPuKHA.5036@TK2MSFTNGP02.phx.gbl...
    > Try running it in Safe Mode with Command Prompt:
    >
    > http://support.microsoft.com/kb/304449
    >
    > eli wrote:
    >> Hi Dave
    >>
    >> I had completely uninstalled the most recent version of Zone Alarm
    >> Security 9.1, which only allowed SR in Safe Mode,
    >> and reverted back to the ealier version : Version: 7.0. last week
    >>
    >> That earlier version did seem to work with SR in both Safe Mode and
    >> Normal Mode unitl I ran that SR "TEST" yesterday. It's then I found
    >> that running it in Safe Mode makes it very complicated to get back to
    >> Normal Mode.
    >> -Eli
    >>
    >> ********************************************
    >>
    >> "Daave" <daave@example.com> wrote in message
    >> news:%23XjnZHOuKHA.4220@TK2MSFTNGP05.phx.gbl...
    >>> eli wrote:
    >>>> Hello:
    >>>>
    >>>> When I ran system restore in Safe Mode, the restore operation took
    >>>> way longer than usual. Ipon reboot, the PC shut down, but didnt
    >>>> restart. When I manually shut it and restarted, it was in safe Mode
    >>>> again.
    >>>> Notice that Windows couldnt laod properly due to change in hardware
    >>>> or software. The only way I was able to get out of Safe Mode was to
    >>>> run System Restore yet again to an ealier period. About a day back.
    >>>>
    >>>> I tried this again, to see if it was still a problem. The same
    >>>> series of events happened.
    >>>>
    >>>> So it seems I can now go into Safe Mode and reboot inot normal Mode
    >>>> as long as I dont do a system restore while in Safe Mode. I can run
    >>>> System Restore in Normal mode without a problem. But if I run it in
    >>>> Safe Mode, it doesnt restart properly.
    >>>>
    >>>> What might be causing this. and how to remedy it?
    >>>>
    >>>> Thanks in advance:
    >>>>
    >>>> -Eli
    >>>>
    >>>> Windows XP Professional Edition SP3
    >>>> Zone Alarm Security Suite
    >>>> Dell Optiplex GX 260
    >>>
    >>> You didn't mention if you had uninstalled Zone Alarm. (I assume you
    >>> didn't.) This page might help:
    >>>
    >>> http://bertk.mvps.org/html/srfail.html

    >
    >
     
  13. Daave

    Daave Flightless Bird

    Which Restore Point did you select? It is important to pick a point that
    is before the time you started experiencing this problem.

    My hunch is that your Zone Alarm suite was responsible for the problem
    initially. Furthermore, uninstalling version 9.1 and installing 7.0
    might have introduced another layer of complication (especially if you
    hadn't run the special removal tool first). My recommendation is to
    uninstall 7.0 (while physically disconnected to the Internet) and then
    enable the Windows Firewall. Plug back in and download and run the Zone
    Alarm Removal Tool (this page contains a direct link to the tool at the
    zonealarm.com Web site):

    http://www.technibble.com/zone-alarm-removal-tool-repair-tool-of-the-week/

    Furthermore, I would never place ZA back on your PC! It's more trouble
    than it's worth IMO. In its place, continue to use the Windows Firewall,
    which is really all you need for a firewall (outgoing protection is
    highly overrated; if something nasty made it in in the first place, it
    very well can disable outgoing monitoring and blocking!). Also use Avira
    AntiVir for your real-time AV program, which is highly rated, light on
    resources, and free *and* MalwareBytes' Anti-Malware and
    SUPERAntiSpyware (both free) for your non-viral antimalware needs. You
    will be happy with that combination, guaranteed. And you'll never have
    issues with System Restore again. :)

    If removing ZA totally doesn't fix the broken system, you might need to
    run SFC or even a Repair Install. (I hope that's not necessary.)

    Once everything is working to your satisfaction, turn off SR and then
    turn it back on again in order to delete all the old problematic restore
    points. Good luck.


    eli wrote:
    > Hi again, david:
    >
    > The command prompt:
    >
    > %systemroot%\system32\restore\rstrui.exe
    >
    > in "Safe Mode with Command Prompt" merely brings up the the exact
    > same System Restore program and user interface in Safe Mode which
    > yesterday [Saturday] caused me to "get trapped" in Safe Mode. The PC
    > didnt reboot at all, and when I "forced" it to , I was told Windows
    > couldnt load properly-due to some hardware or software change-- and
    > the only option on that screen was Safe Mode again..
    >
    > Not sure how or if I'll get out of Safe Mode this time if the same
    > expected result ensues.
    >
    > I've tried installing n uninstalling minor programs in Safe Mode,
    > just to see if the same might happen. It went fine , and I could
    > reboot into Normal Mode smoothly.
    >
    > So thus far, it appears that System Restore is the only operation
    > which causes this baffling cycle of entrapment" in the Safe Mode
    >
    > -Eli
    >
    > ============================================
    >
    >
    > "Daave" <daave@example.com> wrote in message
    > news:ux$xYDPuKHA.5036@TK2MSFTNGP02.phx.gbl...
    >> Try running it in Safe Mode with Command Prompt:
    >>
    >> http://support.microsoft.com/kb/304449
    >>
    >> eli wrote:
    >>> Hi Dave
    >>>
    >>> I had completely uninstalled the most recent version of Zone Alarm
    >>> Security 9.1, which only allowed SR in Safe Mode,
    >>> and reverted back to the ealier version : Version: 7.0. last week
    >>>
    >>> That earlier version did seem to work with SR in both Safe Mode and
    >>> Normal Mode unitl I ran that SR "TEST" yesterday. It's then I found
    >>> that running it in Safe Mode makes it very complicated to get back
    >>> to Normal Mode.
    >>> -Eli
    >>>
    >>> ********************************************
    >>>
    >>> "Daave" <daave@example.com> wrote in message
    >>> news:%23XjnZHOuKHA.4220@TK2MSFTNGP05.phx.gbl...
    >>>> eli wrote:
    >>>>> Hello:
    >>>>>
    >>>>> When I ran system restore in Safe Mode, the restore operation took
    >>>>> way longer than usual. Ipon reboot, the PC shut down, but didnt
    >>>>> restart. When I manually shut it and restarted, it was in safe
    >>>>> Mode again.
    >>>>> Notice that Windows couldnt laod properly due to change in
    >>>>> hardware or software. The only way I was able to get out of Safe
    >>>>> Mode was to run System Restore yet again to an ealier period.
    >>>>> About a day back. I tried this again, to see if it was still a
    >>>>> problem. The same
    >>>>> series of events happened.
    >>>>>
    >>>>> So it seems I can now go into Safe Mode and reboot inot normal
    >>>>> Mode as long as I dont do a system restore while in Safe Mode. I
    >>>>> can run System Restore in Normal mode without a problem. But if I
    >>>>> run it in Safe Mode, it doesnt restart properly.
    >>>>>
    >>>>> What might be causing this. and how to remedy it?
    >>>>>
    >>>>> Thanks in advance:
    >>>>>
    >>>>> -Eli
    >>>>>
    >>>>> Windows XP Professional Edition SP3
    >>>>> Zone Alarm Security Suite
    >>>>> Dell Optiplex GX 260
    >>>>
    >>>> You didn't mention if you had uninstalled Zone Alarm. (I assume you
    >>>> didn't.) This page might help:
    >>>>
    >>>> http://bertk.mvps.org/html/srfail.html
     
  14. eli

    eli Flightless Bird

    Hi again ,Dave:

    Thanks for your detailed post.

    I did run the Zone Alarm Removal Tool you referenced whenever I
    uninstalled Zone Alarm Secuirty Suite from the system.

    Yes, there were some issues with SR from the time I upgraded to ZASS 9.1 ,
    which is why I downgraded back to ZASS 7.0. But restore points to before
    that upgrade were purged by me. My Zone Alarm subscription runs out in a
    month or so anyhow, so perhaps it'stime for a change. Of course I'd always
    run that removal tool for uninstaling ZA

    Two questions come to mind at this point:

    1) I'm thinking of trying Trend Micro Internet Security's fee trial offer.
    Would you happen to know if that security system works well with system
    restore. assuming I continue to not be able to run system Restore in Safe
    Mode. Would you happen to know if Trend Micro security would allow it in
    Normal Mode?


    2) Is there a way I can run the SFC you mention without the Windows XP
    disk. I did try to run it, but it asked for the Windows xP disk. There are
    some defective sectors on that disk, and I fear it doesnt read properly.
    Also many of those system files had been altered by windows updates and SP3.
    The Windows disk goes back to 2001. Since the essential system files are all
    on the PC anyhow [i386?], it would seem there should be a way to run System
    File Check so that missing/corrupted files are replaced by ones already
    installed. Is there a fix by which I can run that SFC against essential
    system files already installed in that folder and NOT against the disk?

    Thanks in advance:

    -Eli

    ****************************************************


    "Daave" <daave@example.com> wrote in message
    news:et1wywUuKHA.3896@TK2MSFTNGP02.phx.gbl...
    > Which Restore Point did you select? It is important to pick a point that
    > is before the time you started experiencing this problem.
    >
    > My hunch is that your Zone Alarm suite was responsible for the problem
    > initially. Furthermore, uninstalling version 9.1 and installing 7.0 might
    > have introduced another layer of complication (especially if you hadn't
    > run the special removal tool first). My recommendation is to uninstall 7.0
    > (while physically disconnected to the Internet) and then enable the
    > Windows Firewall. Plug back in and download and run the Zone Alarm Removal
    > Tool (this page contains a direct link to the tool at the zonealarm.com
    > Web site):
    >
    > http://www.technibble.com/zone-alarm-removal-tool-repair-tool-of-the-week/
    >
    > Furthermore, I would never place ZA back on your PC! It's more trouble
    > than it's worth IMO. In its place, continue to use the Windows Firewall,
    > which is really all you need for a firewall (outgoing protection is highly
    > overrated; if something nasty made it in in the first place, it very well
    > can disable outgoing monitoring and blocking!). Also use Avira AntiVir for
    > your real-time AV program, which is highly rated, light on resources, and
    > free *and* MalwareBytes' Anti-Malware and SUPERAntiSpyware (both free) for
    > your non-viral antimalware needs. You will be happy with that combination,
    > guaranteed. And you'll never have issues with System Restore again. :)
    >
    > If removing ZA totally doesn't fix the broken system, you might need to
    > run SFC or even a Repair Install. (I hope that's not necessary.)
    >
    > Once everything is working to your satisfaction, turn off SR and then turn
    > it back on again in order to delete all the old problematic restore
    > points. Good luck.
    >
    >
    > eli wrote:
    >> Hi again, david:
    >>
    >> The command prompt:
    >>
    >> %systemroot%\system32\restore\rstrui.exe
    >>
    >> in "Safe Mode with Command Prompt" merely brings up the the exact
    >> same System Restore program and user interface in Safe Mode which
    >> yesterday [Saturday] caused me to "get trapped" in Safe Mode. The PC
    >> didnt reboot at all, and when I "forced" it to , I was told Windows
    >> couldnt load properly-due to some hardware or software change-- and
    >> the only option on that screen was Safe Mode again..
    >>
    >> Not sure how or if I'll get out of Safe Mode this time if the same
    >> expected result ensues.
    >>
    >> I've tried installing n uninstalling minor programs in Safe Mode,
    >> just to see if the same might happen. It went fine , and I could
    >> reboot into Normal Mode smoothly.
    >>
    >> So thus far, it appears that System Restore is the only operation
    >> which causes this baffling cycle of entrapment" in the Safe Mode
    >>
    >> -Eli
    >>
    >> ============================================
    >>
    >>
    >> "Daave" <daave@example.com> wrote in message
    >> news:ux$xYDPuKHA.5036@TK2MSFTNGP02.phx.gbl...
    >>> Try running it in Safe Mode with Command Prompt:
    >>>
    >>> http://support.microsoft.com/kb/304449
    >>>
    >>> eli wrote:
    >>>> Hi Dave
    >>>>
    >>>> I had completely uninstalled the most recent version of Zone Alarm
    >>>> Security 9.1, which only allowed SR in Safe Mode,
    >>>> and reverted back to the ealier version : Version: 7.0. last week
    >>>>
    >>>> That earlier version did seem to work with SR in both Safe Mode and
    >>>> Normal Mode unitl I ran that SR "TEST" yesterday. It's then I found
    >>>> that running it in Safe Mode makes it very complicated to get back
    >>>> to Normal Mode.
    >>>> -Eli
    >>>>
    >>>> ********************************************
    >>>>
    >>>> "Daave" <daave@example.com> wrote in message
    >>>> news:%23XjnZHOuKHA.4220@TK2MSFTNGP05.phx.gbl...
    >>>>> eli wrote:
    >>>>>> Hello:
    >>>>>>
    >>>>>> When I ran system restore in Safe Mode, the restore operation took
    >>>>>> way longer than usual. Ipon reboot, the PC shut down, but didnt
    >>>>>> restart. When I manually shut it and restarted, it was in safe
    >>>>>> Mode again.
    >>>>>> Notice that Windows couldnt laod properly due to change in
    >>>>>> hardware or software. The only way I was able to get out of Safe
    >>>>>> Mode was to run System Restore yet again to an ealier period.
    >>>>>> About a day back. I tried this again, to see if it was still a
    >>>>>> problem. The same
    >>>>>> series of events happened.
    >>>>>>
    >>>>>> So it seems I can now go into Safe Mode and reboot inot normal
    >>>>>> Mode as long as I dont do a system restore while in Safe Mode. I
    >>>>>> can run System Restore in Normal mode without a problem. But if I
    >>>>>> run it in Safe Mode, it doesnt restart properly.
    >>>>>>
    >>>>>> What might be causing this. and how to remedy it?
    >>>>>>
    >>>>>> Thanks in advance:
    >>>>>>
    >>>>>> -Eli
    >>>>>>
    >>>>>> Windows XP Professional Edition SP3
    >>>>>> Zone Alarm Security Suite
    >>>>>> Dell Optiplex GX 260
    >>>>>
    >>>>> You didn't mention if you had uninstalled Zone Alarm. (I assume you
    >>>>> didn't.) This page might help:
    >>>>>
    >>>>> http://bertk.mvps.org/html/srfail.html

    >
    >
     
  15. Daave

    Daave Flightless Bird

    eli wrote:
    > Hi again ,Dave:
    >
    > Thanks for your detailed post.
    >
    > I did run the Zone Alarm Removal Tool you referenced whenever I
    > uninstalled Zone Alarm Secuirty Suite from the system.
    >
    > Yes, there were some issues with SR from the time I upgraded to ZASS
    > 9.1 , which is why I downgraded back to ZASS 7.0. But restore points
    > to before that upgrade were purged by me.


    Oops! That was the best way to get out of this loop! That was a mistake
    to do this, but what's done is done!

    If you really want to cover yourself in the future, you need to
    regularly image your hard drive. Then if you get yourself in a similar
    pickle in the future, all you would need to do is restore the image. I
    prefer Acronis True Image. There are free imaging programs, too,
    including DriveImageXML. ATI's strong points are that it allows
    incremental imaging as well as the ability to make a clone of the hard
    drive.

    > My Zone Alarm subscription
    > runs out in a month or so anyhow, so perhaps it'stime for a change.
    > Of course I'd always run that removal tool for uninstaling ZA
    >
    > Two questions come to mind at this point:
    >
    > 1) I'm thinking of trying Trend Micro Internet Security's fee trial
    > offer. Would you happen to know if that security system works well
    > with system restore. assuming I continue to not be able to run system
    > Restore in Safe Mode. Would you happen to know if Trend Micro
    > security would allow it in Normal Mode?


    I can't recommend this suite. Actually, most people in the know
    recommend against *all* suites.

    Furthermore, why spend money? Yes, it's a trial offer now, but
    eventually you will need to purchase it if you want to keep using it.
    There are excellent *free* anti-malware programs. And like I said
    earlier, the Windows Firewall is just fine. I would reconsider if I were
    you.

    > 2) Is there a way I can run the SFC you mention without the Windows
    > XP disk. I did try to run it, but it asked for the Windows xP disk.
    > There are some defective sectors on that disk, and I fear it doesnt
    > read properly. Also many of those system files had been altered by
    > windows updates and SP3. The Windows disk goes back to 2001. Since
    > the essential system files are all on the PC anyhow [i386?], it would
    > seem there should be a way to run System File Check so that
    > missing/corrupted files are replaced by ones already installed. Is
    > there a fix by which I can run that SFC against essential system
    > files already installed in that folder and NOT against the disk?


    You have the right idea. You need to change the registry entry that is
    pointing toward the CD-ROM drive and change it to C:. More info here:

    http://www.updatexp.com/scannow-sfc.html

    I would make a copy of your XP installation CD. Actually, you might as
    well use the "slipstream" method and integrate SP3 into it. This would
    be essential for both Clean and Repair Installs. If you need guidance,
    start a new thread.

    If you do wind up needing to perform a Repair Install, start a thread
    for that, too, because there are some precautions you must take before
    doing so (involving IE and perhaps WMP).

    In the future, don't purge your recent Restore Points if they are still
    good!!! They are there for a reason!


    > Thanks in advance:


    YW.

    > -Eli
    >
    > ****************************************************
    >
    >
    > "Daave" <daave@example.com> wrote in message
    > news:et1wywUuKHA.3896@TK2MSFTNGP02.phx.gbl...
    >> Which Restore Point did you select? It is important to pick a point
    >> that is before the time you started experiencing this problem.
    >>
    >> My hunch is that your Zone Alarm suite was responsible for the
    >> problem initially. Furthermore, uninstalling version 9.1 and
    >> installing 7.0 might have introduced another layer of complication
    >> (especially if you hadn't run the special removal tool first). My
    >> recommendation is to uninstall 7.0 (while physically disconnected to
    >> the Internet) and then enable the Windows Firewall. Plug back in and
    >> download and run the Zone Alarm Removal Tool (this page contains a
    >> direct link to the tool at the zonealarm.com Web site):
    >>
    >> http://www.technibble.com/zone-alarm-removal-tool-repair-tool-of-the-week/
    >>
    >> Furthermore, I would never place ZA back on your PC! It's more
    >> trouble than it's worth IMO. In its place, continue to use the
    >> Windows Firewall, which is really all you need for a firewall
    >> (outgoing protection is highly overrated; if something nasty made it
    >> in in the first place, it very well can disable outgoing monitoring
    >> and blocking!). Also use Avira AntiVir for your real-time AV
    >> program, which is highly rated, light on resources, and free *and*
    >> MalwareBytes' Anti-Malware and SUPERAntiSpyware (both free) for your
    >> non-viral antimalware needs. You will be happy with that
    >> combination, guaranteed. And you'll never have issues with System
    >> Restore again. :) If removing ZA totally doesn't fix the broken
    >> system, you might need
    >> to run SFC or even a Repair Install. (I hope that's not necessary.)
    >>
    >> Once everything is working to your satisfaction, turn off SR and
    >> then turn it back on again in order to delete all the old
    >> problematic restore points. Good luck.
    >>
    >>
    >> eli wrote:
    >>> Hi again, david:
    >>>
    >>> The command prompt:
    >>>
    >>> %systemroot%\system32\restore\rstrui.exe
    >>>
    >>> in "Safe Mode with Command Prompt" merely brings up the the exact
    >>> same System Restore program and user interface in Safe Mode which
    >>> yesterday [Saturday] caused me to "get trapped" in Safe Mode. The PC
    >>> didnt reboot at all, and when I "forced" it to , I was told Windows
    >>> couldnt load properly-due to some hardware or software change-- and
    >>> the only option on that screen was Safe Mode again..
    >>>
    >>> Not sure how or if I'll get out of Safe Mode this time if the same
    >>> expected result ensues.
    >>>
    >>> I've tried installing n uninstalling minor programs in Safe Mode,
    >>> just to see if the same might happen. It went fine , and I could
    >>> reboot into Normal Mode smoothly.
    >>>
    >>> So thus far, it appears that System Restore is the only operation
    >>> which causes this baffling cycle of entrapment" in the Safe Mode
    >>>
    >>> -Eli
    >>>
    >>> ============================================
    >>>
    >>>
    >>> "Daave" <daave@example.com> wrote in message
    >>> news:ux$xYDPuKHA.5036@TK2MSFTNGP02.phx.gbl...
    >>>> Try running it in Safe Mode with Command Prompt:
    >>>>
    >>>> http://support.microsoft.com/kb/304449
    >>>>
    >>>> eli wrote:
    >>>>> Hi Dave
    >>>>>
    >>>>> I had completely uninstalled the most recent version of Zone
    >>>>> Alarm Security 9.1, which only allowed SR in Safe Mode,
    >>>>> and reverted back to the ealier version : Version: 7.0. last week
    >>>>>
    >>>>> That earlier version did seem to work with SR in both Safe Mode
    >>>>> and Normal Mode unitl I ran that SR "TEST" yesterday. It's then I
    >>>>> found that running it in Safe Mode makes it very complicated to
    >>>>> get back to Normal Mode.
    >>>>> -Eli
    >>>>>
    >>>>> ********************************************
    >>>>>
    >>>>> "Daave" <daave@example.com> wrote in message
    >>>>> news:%23XjnZHOuKHA.4220@TK2MSFTNGP05.phx.gbl...
    >>>>>> eli wrote:
    >>>>>>> Hello:
    >>>>>>>
    >>>>>>> When I ran system restore in Safe Mode, the restore operation
    >>>>>>> took way longer than usual. Ipon reboot, the PC shut down, but
    >>>>>>> didnt restart. When I manually shut it and restarted, it was in
    >>>>>>> safe Mode again.
    >>>>>>> Notice that Windows couldnt laod properly due to change in
    >>>>>>> hardware or software. The only way I was able to get out of Safe
    >>>>>>> Mode was to run System Restore yet again to an ealier period.
    >>>>>>> About a day back. I tried this again, to see if it was still a
    >>>>>>> problem. The same
    >>>>>>> series of events happened.
    >>>>>>>
    >>>>>>> So it seems I can now go into Safe Mode and reboot inot normal
    >>>>>>> Mode as long as I dont do a system restore while in Safe Mode. I
    >>>>>>> can run System Restore in Normal mode without a problem. But if
    >>>>>>> I run it in Safe Mode, it doesnt restart properly.
    >>>>>>>
    >>>>>>> What might be causing this. and how to remedy it?
    >>>>>>>
    >>>>>>> Thanks in advance:
    >>>>>>>
    >>>>>>> -Eli
    >>>>>>>
    >>>>>>> Windows XP Professional Edition SP3
    >>>>>>> Zone Alarm Security Suite
    >>>>>>> Dell Optiplex GX 260
    >>>>>>
    >>>>>> You didn't mention if you had uninstalled Zone Alarm. (I assume
    >>>>>> you didn't.) This page might help:
    >>>>>>
    >>>>>> http://bertk.mvps.org/html/srfail.html
     
  16. eli

    eli Flightless Bird

    Hi again:

    There IS a restore point left to the time AFTER Zone Alarm Security Suite
    9.1 was uninstalled via remover tool and BEFORE Zone Alarm sceucirty Suite
    7.0 was reinstalled. There was SR problems with 9.1 from the get go.

    As of now, all is working fine. I can even go in and out of Safe Mode and do
    things there. Just not SR in Safe Mode

    Does it make sense to restore back to that point? It goes back to Wednesday
    Feb 24. Or might such an operation make the system yet more unstable?

    Thanks again for detailed advice:

    -Eli

    *********************************************


    "Daave" <daave@example.com> wrote in message
    news:ueLkBdYuKHA.6064@TK2MSFTNGP02.phx.gbl...
    > eli wrote:
    >> Hi again ,Dave:
    >>
    >> Thanks for your detailed post.
    >>
    >> I did run the Zone Alarm Removal Tool you referenced whenever I
    >> uninstalled Zone Alarm Secuirty Suite from the system.
    >>
    >> Yes, there were some issues with SR from the time I upgraded to ZASS
    >> 9.1 , which is why I downgraded back to ZASS 7.0. But restore points
    >> to before that upgrade were purged by me.

    >
    > Oops! That was the best way to get out of this loop! That was a mistake to
    > do this, but what's done is done!
    >
    > If you really want to cover yourself in the future, you need to regularly
    > image your hard drive. Then if you get yourself in a similar pickle in the
    > future, all you would need to do is restore the image. I prefer Acronis
    > True Image. There are free imaging programs, too, including DriveImageXML.
    > ATI's strong points are that it allows incremental imaging as well as the
    > ability to make a clone of the hard drive.
    >
    >> My Zone Alarm subscription
    >> runs out in a month or so anyhow, so perhaps it'stime for a change.
    >> Of course I'd always run that removal tool for uninstaling ZA
    >>
    >> Two questions come to mind at this point:
    >>
    >> 1) I'm thinking of trying Trend Micro Internet Security's fee trial
    >> offer. Would you happen to know if that security system works well
    >> with system restore. assuming I continue to not be able to run system
    >> Restore in Safe Mode. Would you happen to know if Trend Micro
    >> security would allow it in Normal Mode?

    >
    > I can't recommend this suite. Actually, most people in the know recommend
    > against *all* suites.
    >
    > Furthermore, why spend money? Yes, it's a trial offer now, but eventually
    > you will need to purchase it if you want to keep using it. There are
    > excellent *free* anti-malware programs. And like I said earlier, the
    > Windows Firewall is just fine. I would reconsider if I were you.
    >
    >> 2) Is there a way I can run the SFC you mention without the Windows
    >> XP disk. I did try to run it, but it asked for the Windows xP disk.
    >> There are some defective sectors on that disk, and I fear it doesnt
    >> read properly. Also many of those system files had been altered by
    >> windows updates and SP3. The Windows disk goes back to 2001. Since
    >> the essential system files are all on the PC anyhow [i386?], it would
    >> seem there should be a way to run System File Check so that
    >> missing/corrupted files are replaced by ones already installed. Is
    >> there a fix by which I can run that SFC against essential system
    >> files already installed in that folder and NOT against the disk?

    >
    > You have the right idea. You need to change the registry entry that is
    > pointing toward the CD-ROM drive and change it to C:. More info here:
    >
    > http://www.updatexp.com/scannow-sfc.html
    >
    > I would make a copy of your XP installation CD. Actually, you might as
    > well use the "slipstream" method and integrate SP3 into it. This would be
    > essential for both Clean and Repair Installs. If you need guidance, start
    > a new thread.
    >
    > If you do wind up needing to perform a Repair Install, start a thread for
    > that, too, because there are some precautions you must take before doing
    > so (involving IE and perhaps WMP).
    >
    > In the future, don't purge your recent Restore Points if they are still
    > good!!! They are there for a reason!
    >
    >
    >> Thanks in advance:

    >
    > YW.
    >
    >> -Eli
    >>
    >> ****************************************************
    >>
    >>
    >> "Daave" <daave@example.com> wrote in message
    >> news:et1wywUuKHA.3896@TK2MSFTNGP02.phx.gbl...
    >>> Which Restore Point did you select? It is important to pick a point
    >>> that is before the time you started experiencing this problem.
    >>>
    >>> My hunch is that your Zone Alarm suite was responsible for the
    >>> problem initially. Furthermore, uninstalling version 9.1 and
    >>> installing 7.0 might have introduced another layer of complication
    >>> (especially if you hadn't run the special removal tool first). My
    >>> recommendation is to uninstall 7.0 (while physically disconnected to
    >>> the Internet) and then enable the Windows Firewall. Plug back in and
    >>> download and run the Zone Alarm Removal Tool (this page contains a
    >>> direct link to the tool at the zonealarm.com Web site):
    >>>
    >>> http://www.technibble.com/zone-alarm-removal-tool-repair-tool-of-the-week/
    >>>
    >>> Furthermore, I would never place ZA back on your PC! It's more
    >>> trouble than it's worth IMO. In its place, continue to use the
    >>> Windows Firewall, which is really all you need for a firewall
    >>> (outgoing protection is highly overrated; if something nasty made it
    >>> in in the first place, it very well can disable outgoing monitoring
    >>> and blocking!). Also use Avira AntiVir for your real-time AV
    >>> program, which is highly rated, light on resources, and free *and*
    >>> MalwareBytes' Anti-Malware and SUPERAntiSpyware (both free) for your
    >>> non-viral antimalware needs. You will be happy with that
    >>> combination, guaranteed. And you'll never have issues with System
    >>> Restore again. :) If removing ZA totally doesn't fix the broken
    >>> system, you might need
    >>> to run SFC or even a Repair Install. (I hope that's not necessary.)
    >>>
    >>> Once everything is working to your satisfaction, turn off SR and
    >>> then turn it back on again in order to delete all the old
    >>> problematic restore points. Good luck.
    >>>
    >>>
    >>> eli wrote:
    >>>> Hi again, david:
    >>>>
    >>>> The command prompt:
    >>>>
    >>>> %systemroot%\system32\restore\rstrui.exe
    >>>>
    >>>> in "Safe Mode with Command Prompt" merely brings up the the exact
    >>>> same System Restore program and user interface in Safe Mode which
    >>>> yesterday [Saturday] caused me to "get trapped" in Safe Mode. The PC
    >>>> didnt reboot at all, and when I "forced" it to , I was told Windows
    >>>> couldnt load properly-due to some hardware or software change-- and
    >>>> the only option on that screen was Safe Mode again..
    >>>>
    >>>> Not sure how or if I'll get out of Safe Mode this time if the same
    >>>> expected result ensues.
    >>>>
    >>>> I've tried installing n uninstalling minor programs in Safe Mode,
    >>>> just to see if the same might happen. It went fine , and I could
    >>>> reboot into Normal Mode smoothly.
    >>>>
    >>>> So thus far, it appears that System Restore is the only operation
    >>>> which causes this baffling cycle of entrapment" in the Safe Mode
    >>>>
    >>>> -Eli
    >>>>
    >>>> ============================================
    >>>>
    >>>>
    >>>> "Daave" <daave@example.com> wrote in message
    >>>> news:ux$xYDPuKHA.5036@TK2MSFTNGP02.phx.gbl...
    >>>>> Try running it in Safe Mode with Command Prompt:
    >>>>>
    >>>>> http://support.microsoft.com/kb/304449
    >>>>>
    >>>>> eli wrote:
    >>>>>> Hi Dave
    >>>>>>
    >>>>>> I had completely uninstalled the most recent version of Zone
    >>>>>> Alarm Security 9.1, which only allowed SR in Safe Mode,
    >>>>>> and reverted back to the ealier version : Version: 7.0. last week
    >>>>>>
    >>>>>> That earlier version did seem to work with SR in both Safe Mode
    >>>>>> and Normal Mode unitl I ran that SR "TEST" yesterday. It's then I
    >>>>>> found that running it in Safe Mode makes it very complicated to
    >>>>>> get back to Normal Mode.
    >>>>>> -Eli
    >>>>>>
    >>>>>> ********************************************
    >>>>>>
    >>>>>> "Daave" <daave@example.com> wrote in message
    >>>>>> news:%23XjnZHOuKHA.4220@TK2MSFTNGP05.phx.gbl...
    >>>>>>> eli wrote:
    >>>>>>>> Hello:
    >>>>>>>>
    >>>>>>>> When I ran system restore in Safe Mode, the restore operation
    >>>>>>>> took way longer than usual. Ipon reboot, the PC shut down, but
    >>>>>>>> didnt restart. When I manually shut it and restarted, it was in
    >>>>>>>> safe Mode again.
    >>>>>>>> Notice that Windows couldnt laod properly due to change in
    >>>>>>>> hardware or software. The only way I was able to get out of Safe
    >>>>>>>> Mode was to run System Restore yet again to an ealier period.
    >>>>>>>> About a day back. I tried this again, to see if it was still a
    >>>>>>>> problem. The same
    >>>>>>>> series of events happened.
    >>>>>>>>
    >>>>>>>> So it seems I can now go into Safe Mode and reboot inot normal
    >>>>>>>> Mode as long as I dont do a system restore while in Safe Mode. I
    >>>>>>>> can run System Restore in Normal mode without a problem. But if
    >>>>>>>> I run it in Safe Mode, it doesnt restart properly.
    >>>>>>>>
    >>>>>>>> What might be causing this. and how to remedy it?
    >>>>>>>>
    >>>>>>>> Thanks in advance:
    >>>>>>>>
    >>>>>>>> -Eli
    >>>>>>>>
    >>>>>>>> Windows XP Professional Edition SP3
    >>>>>>>> Zone Alarm Security Suite
    >>>>>>>> Dell Optiplex GX 260
    >>>>>>>
    >>>>>>> You didn't mention if you had uninstalled Zone Alarm. (I assume
    >>>>>>> you didn't.) This page might help:
    >>>>>>>
    >>>>>>> http://bertk.mvps.org/html/srfail.html

    >
    >
     
  17. Jose

    Jose Flightless Bird

    On Feb 27, 8:01 pm, "eli" <some...@somebody.com> wrote:
    > Hello:
    >
    > When I ran system restore in Safe Mode, the restore operation took way
    > longer than usual. Ipon reboot, the PC shut down, but didnt restart.
    >
    > When I manually shut it and restarted, it was in safe Mode again. Notice
    > that Windows couldnt laod properly due to change in hardware or software.
    > The only way I was able to get out of Safe Mode was to run System Restore
    > yet again to an ealier period. About a day back.
    >
    > I tried this again, to see if it was still a problem. The same series of
    > events happened.
    >
    > So it seems I can now go into Safe Mode and reboot inot normal Mode as long
    > as I dont do a system restore while in Safe Mode. I can run System Restore
    > in Normal mode without a problem. But if I run it in Safe Mode, it doesnt
    > restart properly.
    >
    > What might be causing this. and how to remedy it?
    >
    > Thanks in advance:
    >
    > -Eli
    >
    > Windows XP Professional Edition SP3
    > Zone Alarm Security Suite
    > Dell Optiplex GX 260


    How did you get into Safe Mode in the first place?

    Did you select Safe Mode from the boot menu by pressing F8 during the
    XP load or did you modify your boot.ini file in some way to force Safe
    Mode (like adding the /SAFEBOOT option)? Have you ever modified your
    boot.ini to help troubleshooting?

    Can you edit/copy/paste the contents of your "it only boots in Safe
    Mode" c:/boot.ini file here for analysis?

    We need to figure out what is wrong with your system when it is broken
    and when it is only booting in Safe Mode. Safe Mode is generally not
    too complicated - it is Normal mode, some kind of Safe Mode or you
    don't boot at all. There is malware that will prevent your system
    from booting at all if have used msconfig to tamper with the boot.ini,
    but that is not hard to fix either.

    Solution to not booting after adjusting boot.ini using msconfig: Boot
    into Recovery Console, rename c:/boot.ini so you no longer have one,
    reboot. In general configurations, XP does not need a c:/boot.ini to
    load. XP will complain, but still boot normally. Then fix your
    boot.ini if it needs fixing or make a new one. You can run chkdsk
    from your genuine bootable XP installation CD or Recovery Console
    while you are at it.

    SFC will not help you if your CD does not match your installed Service
    Pack and it will also not run in Safe Mode. I have never seen it fix
    anything anyway and when it "works" it is always ends up being a
    coincidental result of something else that was fixed.. If SFC ever
    finds something to do, you have another problem.
     
  18. Daave

    Daave Flightless Bird

    You should only use SR if there is something wrong with your system. If
    everything is working fine except SR in Safe Mode, it is most likely
    because you are running Zone Alarm.

    I would *not* run SR to the point where ZA 9.1 was uninstalled unless
    you uninstall 7.0 first. Then again, if you uninstall 7.0 (still
    recommended for the reasons already given) and successfully run the ZA
    Removal Tool again, you probably won't even need to run SR.


    eli wrote:
    > Hi again:
    >
    > There IS a restore point left to the time AFTER Zone Alarm Security
    > Suite 9.1 was uninstalled via remover tool and BEFORE Zone Alarm
    > sceucirty
    > Suite 7.0 was reinstalled. There was SR problems with 9.1 from the
    > get go.
    >
    > As of now, all is working fine. I can even go in and out of Safe Mode
    > and do things there. Just not SR in Safe Mode
    >
    > Does it make sense to restore back to that point? It goes back to
    > Wednesday Feb 24. Or might such an operation make the system yet more
    > unstable?
    > Thanks again for detailed advice:
    >
    > -Eli
    >
    > *********************************************
    >
    >
    > "Daave" <daave@example.com> wrote in message
    > news:ueLkBdYuKHA.6064@TK2MSFTNGP02.phx.gbl...
    >> eli wrote:
    >>> Hi again ,Dave:
    >>>
    >>> Thanks for your detailed post.
    >>>
    >>> I did run the Zone Alarm Removal Tool you referenced whenever I
    >>> uninstalled Zone Alarm Secuirty Suite from the system.
    >>>
    >>> Yes, there were some issues with SR from the time I upgraded to ZASS
    >>> 9.1 , which is why I downgraded back to ZASS 7.0. But restore points
    >>> to before that upgrade were purged by me.

    >>
    >> Oops! That was the best way to get out of this loop! That was a
    >> mistake to do this, but what's done is done!
    >>
    >> If you really want to cover yourself in the future, you need to
    >> regularly image your hard drive. Then if you get yourself in a
    >> similar pickle in the future, all you would need to do is restore
    >> the image. I prefer Acronis True Image. There are free imaging
    >> programs, too, including DriveImageXML. ATI's strong points are that
    >> it allows incremental imaging as well as the ability to make a clone
    >> of the hard drive.
    >>> My Zone Alarm subscription
    >>> runs out in a month or so anyhow, so perhaps it'stime for a change.
    >>> Of course I'd always run that removal tool for uninstaling ZA
    >>>
    >>> Two questions come to mind at this point:
    >>>
    >>> 1) I'm thinking of trying Trend Micro Internet Security's fee trial
    >>> offer. Would you happen to know if that security system works well
    >>> with system restore. assuming I continue to not be able to run
    >>> system Restore in Safe Mode. Would you happen to know if Trend
    >>> Micro security would allow it in Normal Mode?

    >>
    >> I can't recommend this suite. Actually, most people in the know
    >> recommend against *all* suites.
    >>
    >> Furthermore, why spend money? Yes, it's a trial offer now, but
    >> eventually you will need to purchase it if you want to keep using
    >> it. There are excellent *free* anti-malware programs. And like I
    >> said earlier, the Windows Firewall is just fine. I would reconsider
    >> if I were you.
    >>> 2) Is there a way I can run the SFC you mention without the Windows
    >>> XP disk. I did try to run it, but it asked for the Windows xP disk.
    >>> There are some defective sectors on that disk, and I fear it doesnt
    >>> read properly. Also many of those system files had been altered by
    >>> windows updates and SP3. The Windows disk goes back to 2001. Since
    >>> the essential system files are all on the PC anyhow [i386?], it
    >>> would seem there should be a way to run System File Check so that
    >>> missing/corrupted files are replaced by ones already installed. Is
    >>> there a fix by which I can run that SFC against essential system
    >>> files already installed in that folder and NOT against the disk?

    >>
    >> You have the right idea. You need to change the registry entry that
    >> is pointing toward the CD-ROM drive and change it to C:. More info
    >> here: http://www.updatexp.com/scannow-sfc.html
    >>
    >> I would make a copy of your XP installation CD. Actually, you might
    >> as well use the "slipstream" method and integrate SP3 into it. This
    >> would be essential for both Clean and Repair Installs. If you need
    >> guidance, start a new thread.
    >>
    >> If you do wind up needing to perform a Repair Install, start a
    >> thread for that, too, because there are some precautions you must
    >> take before doing so (involving IE and perhaps WMP).
    >>
    >> In the future, don't purge your recent Restore Points if they are
    >> still good!!! They are there for a reason!
    >>
    >>
    >>> Thanks in advance:

    >>
    >> YW.
    >>
    >>> -Eli
    >>>
    >>> ****************************************************
    >>>
    >>>
    >>> "Daave" <daave@example.com> wrote in message
    >>> news:et1wywUuKHA.3896@TK2MSFTNGP02.phx.gbl...
    >>>> Which Restore Point did you select? It is important to pick a point
    >>>> that is before the time you started experiencing this problem.
    >>>>
    >>>> My hunch is that your Zone Alarm suite was responsible for the
    >>>> problem initially. Furthermore, uninstalling version 9.1 and
    >>>> installing 7.0 might have introduced another layer of complication
    >>>> (especially if you hadn't run the special removal tool first). My
    >>>> recommendation is to uninstall 7.0 (while physically disconnected
    >>>> to the Internet) and then enable the Windows Firewall. Plug back
    >>>> in and download and run the Zone Alarm Removal Tool (this page
    >>>> contains a direct link to the tool at the zonealarm.com Web site):
    >>>>
    >>>> http://www.technibble.com/zone-alarm-removal-tool-repair-tool-of-the-week/
    >>>>
    >>>> Furthermore, I would never place ZA back on your PC! It's more
    >>>> trouble than it's worth IMO. In its place, continue to use the
    >>>> Windows Firewall, which is really all you need for a firewall
    >>>> (outgoing protection is highly overrated; if something nasty made
    >>>> it in in the first place, it very well can disable outgoing
    >>>> monitoring and blocking!). Also use Avira AntiVir for your
    >>>> real-time AV program, which is highly rated, light on resources,
    >>>> and free *and* MalwareBytes' Anti-Malware and SUPERAntiSpyware
    >>>> (both free) for your non-viral antimalware needs. You will be
    >>>> happy with that combination, guaranteed. And you'll never have
    >>>> issues with System Restore again. :) If removing ZA totally
    >>>> doesn't fix the broken system, you might need
    >>>> to run SFC or even a Repair Install. (I hope that's not necessary.)
    >>>>
    >>>> Once everything is working to your satisfaction, turn off SR and
    >>>> then turn it back on again in order to delete all the old
    >>>> problematic restore points. Good luck.
    >>>>
    >>>>
    >>>> eli wrote:
    >>>>> Hi again, david:
    >>>>>
    >>>>> The command prompt:
    >>>>>
    >>>>> %systemroot%\system32\restore\rstrui.exe
    >>>>>
    >>>>> in "Safe Mode with Command Prompt" merely brings up the the exact
    >>>>> same System Restore program and user interface in Safe Mode which
    >>>>> yesterday [Saturday] caused me to "get trapped" in Safe Mode. The
    >>>>> PC didnt reboot at all, and when I "forced" it to , I was told
    >>>>> Windows couldnt load properly-due to some hardware or software
    >>>>> change-- and the only option on that screen was Safe Mode again..
    >>>>>
    >>>>> Not sure how or if I'll get out of Safe Mode this time if the
    >>>>> same expected result ensues.
    >>>>>
    >>>>> I've tried installing n uninstalling minor programs in Safe
    >>>>> Mode, just to see if the same might happen. It went fine , and I
    >>>>> could reboot into Normal Mode smoothly.
    >>>>>
    >>>>> So thus far, it appears that System Restore is the only operation
    >>>>> which causes this baffling cycle of entrapment" in the Safe Mode
    >>>>>
    >>>>> -Eli
    >>>>>
    >>>>> ============================================
    >>>>>
    >>>>>
    >>>>> "Daave" <daave@example.com> wrote in message
    >>>>> news:ux$xYDPuKHA.5036@TK2MSFTNGP02.phx.gbl...
    >>>>>> Try running it in Safe Mode with Command Prompt:
    >>>>>>
    >>>>>> http://support.microsoft.com/kb/304449
    >>>>>>
    >>>>>> eli wrote:
    >>>>>>> Hi Dave
    >>>>>>>
    >>>>>>> I had completely uninstalled the most recent version of Zone
    >>>>>>> Alarm Security 9.1, which only allowed SR in Safe Mode,
    >>>>>>> and reverted back to the ealier version : Version: 7.0. last
    >>>>>>> week That earlier version did seem to work with SR in both Safe
    >>>>>>> Mode
    >>>>>>> and Normal Mode unitl I ran that SR "TEST" yesterday. It's then
    >>>>>>> I found that running it in Safe Mode makes it very complicated
    >>>>>>> to get back to Normal Mode.
    >>>>>>> -Eli
    >>>>>>>
    >>>>>>> ********************************************
    >>>>>>>
    >>>>>>> "Daave" <daave@example.com> wrote in message
    >>>>>>> news:%23XjnZHOuKHA.4220@TK2MSFTNGP05.phx.gbl...
    >>>>>>>> eli wrote:
    >>>>>>>>> Hello:
    >>>>>>>>>
    >>>>>>>>> When I ran system restore in Safe Mode, the restore operation
    >>>>>>>>> took way longer than usual. Ipon reboot, the PC shut down, but
    >>>>>>>>> didnt restart. When I manually shut it and restarted, it was
    >>>>>>>>> in safe Mode again.
    >>>>>>>>> Notice that Windows couldnt laod properly due to change in
    >>>>>>>>> hardware or software. The only way I was able to get out of
    >>>>>>>>> Safe Mode was to run System Restore yet again to an ealier
    >>>>>>>>> period. About a day back. I tried this again, to see if it
    >>>>>>>>> was still a problem. The same
    >>>>>>>>> series of events happened.
    >>>>>>>>>
    >>>>>>>>> So it seems I can now go into Safe Mode and reboot inot normal
    >>>>>>>>> Mode as long as I dont do a system restore while in Safe
    >>>>>>>>> Mode. I can run System Restore in Normal mode without a
    >>>>>>>>> problem. But if I run it in Safe Mode, it doesnt restart
    >>>>>>>>> properly. What might be causing this. and how to remedy it?
    >>>>>>>>>
    >>>>>>>>> Thanks in advance:
    >>>>>>>>>
    >>>>>>>>> -Eli
    >>>>>>>>>
    >>>>>>>>> Windows XP Professional Edition SP3
    >>>>>>>>> Zone Alarm Security Suite
    >>>>>>>>> Dell Optiplex GX 260
    >>>>>>>>
    >>>>>>>> You didn't mention if you had uninstalled Zone Alarm. (I assume
    >>>>>>>> you didn't.) This page might help:
    >>>>>>>>
    >>>>>>>> http://bertk.mvps.org/html/srfail.html
     
  19. eli

    eli Flightless Bird

    Hi Jose:

    I went into safe mode by tapping the F8 key.I never did via the /SAFEBOOT
    option. Nor did I ever modify the boot.ini file while troubleshooting..

    Contents of C:/boot.ini file:

    ===================

    [boot loader]
    timeout=30
    default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
    [operating systems]
    multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP
    Professional" /noexecute=optin /fastdetect

    ====================

    Says it was modified last night: 12:18 AM . It has 211 bytes. I never
    deliberately modified it in an attempt to troubleshoot. it shows as a
    hidden file here.

    -Eli

    *******************************************************************************


    "Jose" <jose_ease@yahoo.com> wrote in message
    news:33ad7a08-9288-425c-8c57-624c0d38d5ff@x22g2000yqx.googlegroups.com...
    On Feb 27, 8:01 pm, "eli" <some...@somebody.com> wrote:
    > Hello:
    >
    > When I ran system restore in Safe Mode, the restore operation took way
    > longer than usual. Ipon reboot, the PC shut down, but didnt restart.
    >
    > When I manually shut it and restarted, it was in safe Mode again. Notice
    > that Windows couldnt laod properly due to change in hardware or software.
    > The only way I was able to get out of Safe Mode was to run System Restore
    > yet again to an ealier period. About a day back.
    >
    > I tried this again, to see if it was still a problem. The same series of
    > events happened.
    >
    > So it seems I can now go into Safe Mode and reboot inot normal Mode as
    > long
    > as I dont do a system restore while in Safe Mode. I can run System Restore
    > in Normal mode without a problem. But if I run it in Safe Mode, it doesnt
    > restart properly.
    >
    > What might be causing this. and how to remedy it?
    >
    > Thanks in advance:
    >
    > -Eli
    >
    > Windows XP Professional Edition SP3
    > Zone Alarm Security Suite
    > Dell Optiplex GX 260


    How did you get into Safe Mode in the first place?

    Did you select Safe Mode from the boot menu by pressing F8 during the
    XP load or did you modify your boot.ini file in some way to force Safe
    Mode (like adding the /SAFEBOOT option)? Have you ever modified your
    boot.ini to help troubleshooting?

    Can you edit/copy/paste the contents of your "it only boots in Safe
    Mode" c:/boot.ini file here for analysis?

    We need to figure out what is wrong with your system when it is broken
    and when it is only booting in Safe Mode. Safe Mode is generally not
    too complicated - it is Normal mode, some kind of Safe Mode or you
    don't boot at all. There is malware that will prevent your system
    from booting at all if have used msconfig to tamper with the boot.ini,
    but that is not hard to fix either.

    Solution to not booting after adjusting boot.ini using msconfig: Boot
    into Recovery Console, rename c:/boot.ini so you no longer have one,
    reboot. In general configurations, XP does not need a c:/boot.ini to
    load. XP will complain, but still boot normally. Then fix your
    boot.ini if it needs fixing or make a new one. You can run chkdsk
    from your genuine bootable XP installation CD or Recovery Console
    while you are at it.

    SFC will not help you if your CD does not match your installed Service
    Pack and it will also not run in Safe Mode. I have never seen it fix
    anything anyway and when it "works" it is always ends up being a
    coincidental result of something else that was fixed.. If SFC ever
    finds something to do, you have another problem.
     

Share This Page