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Streaming video via SSL harware accelerator

L

Luis

Flightless Bird
Hi,

While publishing content on the internet from Windows Media Server through
an Alteon load balancer using Alteon SSL hardware accelerator, Windows Media
Player can not load the content. If we make the access directly to the media
server using HTTP protocol, the content is displayed in the Media Player.
Therefore It is not a codec problem, is something related with the ssl
connection.

We get the following Error Message:

80040240 The media type of this file is not recognized.

If anyone could help me I will be very grateful.

Thanks in advanced

Regards,
Luis
 
N

Neil Smith [MVP Digital Media]

Flightless Bird
On Tue, 26 Jan 2010 04:19:01 -0800, Luis
<Luis@discussions.microsoft.com> wrote:

>Hi,
>
>While publishing content on the internet from Windows Media Server through
>an Alteon load balancer using Alteon SSL hardware accelerator, Windows Media
>Player can not load the content. If we make the access directly to the media
>server using HTTP protocol, the content is displayed in the Media Player.
>Therefore It is not a codec problem, is something related with the ssl
>connection.
>
>We get the following Error Message:
>
>80040240 The media type of this file is not recognized.
>
>If anyone could help me I will be very grateful.


Although I'm not sure why you want to deliver WMV with the overhead of
SSL, I'll let that pass.

Does the Alteon have SSL termination facilities, or is it passing the
HTTPS request unhindered to the backend ?

My guess would be WMP is hitting a certificate negotiation step, and
perhaps the certificate as presented by the load balancer or backend
is invalid or out of date ?

If you connect to that URL with a web browser, does it download
correctly and fire up WMP without issues ?

If not, you might not be delivering the correct MIME type from the
backend (the HTTPS connection goes to another server instance /
virtual host, which may not share the primary HTTP host's MIME type
list for example)

Cheers - Neil
------------------------------------------------
Digital Media MVP : 2004-2010
http://mvp.support.microsoft.com/mvpfaqs
 
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