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spyware doctor and sidebyside error 59

A

archangelsml

Flightless Bird
i installed pc tools spyware doctor to rid myself of a nasty virus
called xpdenfender/ xp smart security 2010 etc. its all the same malware
just under different names. but back to point i installed sd and
everytime i reboot to fully install it i get a sidebyside error 58 and
59.

Date:4/16/2010 Source:SideBySide
Time:12:50:28 Am Category: None
Type: Error Event ID:59

Generate Activation Context failed for
C:/WINDOWS\system32\wuaucpl.cpl.manifest. Reference error message: The
operation completed successfully.


Date:4/16/2010 Source:SideBySide
Time:12:50:28 Am Category: None
Type: Error Event ID:58

Syntax error in manifest or policy file
"C:/WINDOWS\system32\wuaucpl.cpl.manifest" on line 0.


I've tried pc tools forums and they can't figure it out yet. I was
hoping there was some way to fix this.
 
P

PA Bear [MS MVP]

Flightless Bird
NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

Microsoft PCSafety provides home users (only) with no-charge support in
dealing with malware infections such as viruses, spyware (including unwanted
software), and adware.
https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1

Also available via the Consumer Security Support home page:
https://consumersecuritysupport.microsoft.com/

Otherwise...

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)
in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

2b. Vista or Win7=> Run this scan instead:
http://onecare.live.com/site/en-us/center/whatsnew.htm

3. Now run a thorough check for hijackware, including posting requested logs
in an appropriate forum, not here. DO NOT SKIP THIS STEP!!

Checking for/Help with Hijackware:
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware

**Chances are you will need to seek expert assistance in
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://www.spywarewarrior.com/viewforum.php?f=5,
http://www.dslreports.com/forum/cleanup,
http://www.bluetack.co.uk/forums/index.php,
http://aumha.net/viewforum.php?f=30 or other appropriate forums.**

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


archangelsml wrote:
> i installed pc tools spyware doctor to rid myself of a nasty virus
> called xpdenfender/ xp smart security 2010 etc. its all the same malware
> just under different names. but back to point i installed sd and
> everytime i reboot to fully install it i get a sidebyside error 58 and
> 59.
>
> Date:4/16/2010 Source:SideBySide
> Time:12:50:28 Am Category: None
> Type: Error Event ID:59
>
> Generate Activation Context failed for
> C:/WINDOWS\system32\wuaucpl.cpl.manifest. Reference error message: The
> operation completed successfully.
>
>
> Date:4/16/2010 Source:SideBySide
> Time:12:50:28 Am Category: None
> Type: Error Event ID:58
>
> Syntax error in manifest or policy file
> "C:/WINDOWS\system32\wuaucpl.cpl.manifest" on line 0.
>
>
> I've tried pc tools forums and they can't figure it out yet. I was
> hoping there was some way to fix this.
 
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