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SP3 - lost DVD and other video playback

Discussion in 'Windows XP' started by Ed from AZ, Jul 5, 2010.

  1. Ed from AZ

    Ed from AZ Flightless Bird

    I installed SP3 a little bit ago. I knew I was going to have video
    driver issues (Dell D600 Latitude - I've posted a bit before about
    this), but all it seemed to do (that I noticed anyway) was remove my
    ability to rotate my screen display.

    Now I find that I've also lost DVD and QuickTime playback. I can play
    a WMV file okay, but trying to play a DVD or a QuickTime file locks up
    the machine. Can't call up Task Manager, can't close any windows -
    got to do a hard shutdown (power button).

    I found this:
    http://www.terryscomputertips.com/computers/lost-cd-ad-dvd-drives-windows-xp-sp3.php
    which pointed me to a MS KB article dealing with this. The FixIt
    troubleshooter didn't fix it. I did the regedit steps, restarted, and
    tried to play a DVD - lock up. The DVD drive was still installed,
    according to the Hardware profiles (no yellow !).

    Where can I go next to try to resolve this?
    Ed
     
  2. smlunatick

    smlunatick Flightless Bird

    On Jul 6, 1:20 am, Ed from AZ <prof_ofw...@yahoo.com> wrote:
    > I installed SP3 a little bit ago.  I knew I was going to have video
    > driver issues (Dell D600 Latitude - I've posted a bit before about
    > this), but all it seemed to do (that I noticed anyway) was remove my
    > ability to rotate my screen display.
    >
    > Now I find that I've also lost DVD and QuickTime playback.  I can play
    > a WMV file okay, but trying to play a DVD or a QuickTime file locks up
    > the machine.  Can't call up Task Manager, can't close any windows -
    > got to do a hard shutdown (power button).
    >
    > I found this:http://www.terryscomputertips.com/computers/lost-cd-ad-dvd-drives-win...
    > which pointed me to a MS KB article dealing with this.  The FixIt
    > troubleshooter didn't fix it.  I did the regedit steps, restarted, and
    > tried to play a DVD - lock up.  The DVD drive was still installed,
    > according to the Hardware profiles (no yellow !).
    >
    > Where can I go next to try to resolve this?
    > Ed


    Quicktime is not generally a built-in XP module. You can uninstall
    and then reinstall it. As for the DVD playback, XP never had the DVD
    play-back built-in. You needed to install a DVD codec or a different
    DVD media player such as PowerDVD or WinDVD.
     
  3. Ed from AZ

    Ed from AZ Flightless Bird

    Thanks for the response.

    > Quicktime is not generally a built-in XP module. You can uninstall
    > and then reinstall it.


    Yah - I had that _brilliant_ insight right before I dropped off to
    sleep!
    Some things I think I need to keep on a checklist -
    "Things to do before asking a dumb question!"

    > As for the DVD playback, XP never had the DVD
    > play-back built-in. You needed to install a DVD codec or a different
    > DVD media player such as PowerDVD or WinDVD.


    Oh, yeah - right!! Again, it did work before SP3, but not afterward.
    But since it's not a native XP program - like QT - then again
    I should be able to uninstall and reinstall.

    Makes sense!!
    Thanks!
    Ed


    On Jul 6, 5:33 am, smlunatick <yves...@gmail.com> wrote:
    > On Jul 6, 1:20 am, Ed from AZ <prof_ofw...@yahoo.com> wrote:


    > > I installed SP3 a little bit ago.  I knew I was going to have video
    > > driver issues (Dell D600 Latitude - I've posted a bit before about
    > > this), but all it seemed to do (that I noticed anyway) was remove my
    > > ability to rotate my screen display.

    >
    > > Now I find that I've also lost DVD and QuickTime playback.  I can play
    > > a WMV file okay, but trying to play a DVD or a QuickTime file locks up
    > > the machine.  Can't call up Task Manager, can't close any windows -
    > > got to do a hard shutdown (power button).

    >
    > > I found this:http://www.terryscomputertips.com/computers/lost-cd-ad-dvd-drives-win...
    > > which pointed me to a MS KB article dealing with this.  The FixIt
    > > troubleshooter didn't fix it.  I did the regedit steps, restarted, and
    > > tried to play a DVD - lock up.  The DVD drive was still installed,
    > > according to the Hardware profiles (no yellow !).

    >
    > > Where can I go next to try to resolve this?
    > > Ed

    >
    > Quicktime is not generally a built-in XP module.  You can uninstall
    > and then reinstall it.  As for the DVD playback, XP never had the DVD
    > play-back built-in.  You needed to install a DVD codec or a different
    > DVD media player such as PowerDVD or WinDVD.- Hide quoted text -
    >
    > - Show quoted text -
     

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