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some internet pages don't appear

Discussion in 'Windows XP' started by lenny109, Jan 23, 2010.

  1. lenny109

    lenny109 Flightless Bird

    Hi,
    I am having some trouble with some pages on the internet. (Broadband from
    AOL but without the AOL software installed) This is happening to a lot of
    pages such as Banks, links from Google, links from other pages, anything
    really but not everything. If a page fails to load and I try to ping it I
    get no reply even when I know that page is actually available on the
    internet for everybody else. I have tried Chrome, IE8 and Safari. They all
    have the same problem on the same pages. I have rebooted the router, checked
    for virus's and spyware/malware, checked the HOSTS file (nothing) cleaned
    the PC up using Ccleaner and uninstalled Norton Antivirus. Nothing seems to
    make any difference. What else can I try? Could it be AOL that is causing
    the problem?
     
  2. Jose

    Jose Flightless Bird

    On Jan 23, 2:45 pm, "lenny109" <le...@thetakeout.com> wrote:
    > Hi,
    > I am having some trouble with some pages on the internet. (Broadband from
    > AOL but without the AOL software installed) This is happening to a lot of
    > pages such as Banks, links from Google, links from other pages, anything
    > really but not everything. If a page fails to load and I try to ping it I
    > get no reply even when I know that page is actually available on the
    > internet for everybody else. I have tried Chrome, IE8 and Safari. They all
    > have the same problem on the same pages. I have rebooted the router, checked
    > for virus's and spyware/malware, checked the HOSTS file (nothing) cleaned
    > the PC up using Ccleaner and uninstalled Norton Antivirus. Nothing seems to
    > make any difference. What else can I try? Could it be AOL that is causing
    > the problem?


    Please describe in more detail:

    fails to load


    Then please provide more information:

    To eliminate questions and guessing, please provide additional
    information about your system.

    Click Start, Run and in the box enter:

    msinfo32

    Click OK, and when the System Summary info appears, click Edit, Select
    All, Copy and then paste the information back here.

    There will be some personal information (like System Name and User
    Name), and whatever appears to be private information to you, just
    delete it from the pasted information.

    Perform some scans for malicious software, then fix any remaining
    issues:

    Download, install, update and do a full scan with these free malware
    detection programs:

    Malwarebytes (MBAM): http://malwarebytes.org/
    SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

    They can be uninstalled later if desired.
     
  3. lenny109

    lenny109 Flightless Bird

    Thanks for the swift reply
    I am not near the Pc for a few days so can't do the msinfo32 but it is XP
    Pro, SP3 all up to date updates. IE8. HP Desktop PC. When the page doesn't
    load it says at the bottom webpage found waiting for response and a couple
    of the green bars appear. Then it just hangs and hangs waiting for the site
    to appear which it doesn't. Most of the time it just stays on the first page
    (The page with the link on it) and doesn't even refresh to a blank page. At
    this point I have pinged a couple of the address' and they have come back as
    unavailable.
    I have used MBAM and SAS on it but both have found nothing.

    "Jose" <jose_ease@yahoo.com> wrote in message
    news:4cc825f6-d69d-49ce-8551-d500553f10e3@h2g2000yqj.googlegroups.com...
    On Jan 23, 2:45 pm, "lenny109" <le...@thetakeout.com> wrote:
    > Hi,
    > I am having some trouble with some pages on the internet. (Broadband from
    > AOL but without the AOL software installed) This is happening to a lot of
    > pages such as Banks, links from Google, links from other pages, anything
    > really but not everything. If a page fails to load and I try to ping it I
    > get no reply even when I know that page is actually available on the
    > internet for everybody else. I have tried Chrome, IE8 and Safari. They all
    > have the same problem on the same pages. I have rebooted the router,
    > checked
    > for virus's and spyware/malware, checked the HOSTS file (nothing) cleaned
    > the PC up using Ccleaner and uninstalled Norton Antivirus. Nothing seems
    > to
    > make any difference. What else can I try? Could it be AOL that is causing
    > the problem?


    Please describe in more detail:

    fails to load


    Then please provide more information:

    To eliminate questions and guessing, please provide additional
    information about your system.

    Click Start, Run and in the box enter:

    msinfo32

    Click OK, and when the System Summary info appears, click Edit, Select
    All, Copy and then paste the information back here.

    There will be some personal information (like System Name and User
    Name), and whatever appears to be private information to you, just
    delete it from the pasted information.

    Perform some scans for malicious software, then fix any remaining
    issues:

    Download, install, update and do a full scan with these free malware
    detection programs:

    Malwarebytes (MBAM): http://malwarebytes.org/
    SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

    They can be uninstalled later if desired.
     
  4. Elmo

    Elmo Flightless Bird

    lenny109 wrote:
    > Thanks for the swift reply
    > I am not near the Pc for a few days so can't do the msinfo32 but it is XP
    > Pro, SP3 all up to date updates. IE8. HP Desktop PC. When the page doesn't
    > load it says at the bottom webpage found waiting for response and a couple
    > of the green bars appear. Then it just hangs and hangs waiting for the site
    > to appear, which it doesn't. Most of the time it just stays on the first page
    > (the page with the link on it) and doesn't even refresh to a blank page. At
    > this point I have pinged a couple of the addresses and they have come back as
    > unavailable.
    > I have used MBAM and SAS on it but both have found nothing.
    >
    > "Jose" <jose_ease@yahoo.com> wrote in message
    > news:4cc825f6-d69d-49ce-8551-d500553f10e3@h2g2000yqj.googlegroups.com...
    > On Jan 23, 2:45 pm, "lenny109" <le...@thetakeout.com> wrote:
    >> Hi,
    >> I am having some trouble with some pages on the internet. (Broadband from
    >> AOL but without the AOL software installed) This is happening to a lot of
    >> pages such as Banks, links from Google, links from other pages, anything
    >> really but not everything. If a page fails to load and I try to ping it I
    >> get no reply even when I know that page is actually available on the
    >> internet for everybody else. I have tried Chrome, IE8 and Safari. They all
    >> have the same problem on the same pages. I have rebooted the router,
    >> checked
    >> for virus's and spyware/malware, checked the HOSTS file (nothing), cleaned
    >> the PC up using Ccleaner and uninstalled Norton Antivirus. Nothing seems
    >> to
    >> make any difference. What else can I try? Could it be AOL that is causing
    >> the problem?

    >
    > Please describe in more detail:
    >
    > fails to load
    >
    >
    > Then please provide more information:
    >
    > To eliminate questions and guessing, please provide additional
    > information about your system.
    >
    > Click Start, Run and in the box enter:
    >
    > msinfo32
    >
    > Click OK, and when the System Summary info appears, click Edit, Select
    > All, Copy and then paste the information back here.
    >
    > There will be some personal information (like System Name and User
    > Name), and whatever appears to be private information to you, just
    > delete it from the pasted information.
    >
    > Perform some scans for malicious software, then fix any remaining
    > issues:
    >
    > Download, install, update and do a full scan with these free malware
    > detection programs:
    >
    > Malwarebytes (MBAM): http://malwarebytes.org/
    > SUPERAntiSpyware: (SAS): http://www.superantispyware.com/
    >
    > They can be uninstalled later if desired.


    If the DSL connection is recent, and the problem didn't occur before
    that, try the TCP Optimizer program at the following link.

    Cable Modems & xDSL Speed Patches and Programs
    http://www.speedguide.net/Cable_modems/cable_patches.shtml

    --
    Joe =o)
     

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