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Serach engine Problems

Discussion in 'Internet Explorer' started by Gary, Jun 12, 2010.

  1. Gary

    Gary Flightless Bird

    Hi Gang,

    I am running windows XP PRO SP3.

    My problem started Wednesday---

    When I google , bing etc, I do a get list of sites that are related to
    the search string entered, however when I click on a result of the
    search, I get redirected to another search engine and then the pop ups
    start for other search engines. HELP

    I have run spybot, ad-aware, malwaremalbytes, avg and unhackme.

    I still have the problem, any guidence you can give me would be helpful

    Gary
     
  2. Rob

    Rob Flightless Bird

    Gary <nospam@ntr.net> wrote:
    > Hi Gang,
    >
    > I am running windows XP PRO SP3.
    >
    > My problem started Wednesday---
    >
    > When I google , bing etc, I do a get list of sites that are related to
    > the search string entered, however when I click on a result of the
    > search, I get redirected to another search engine and then the pop ups
    > start for other search engines. HELP
    >
    > I have run spybot, ad-aware, malwaremalbytes, avg and unhackme.
    >
    > I still have the problem, any guidence you can give me would be helpful


    Apparently a very resistant piece of adware.

    It may be that you need to re-install the system.
     
  3. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    You are seeing the effects of a hijackware infection!

    NB: If you had no anti-virus application installed or the subscription had
    expired *when the machine first got infected* and/or your subscription has
    since expired and/or the machine's not been kept fully-patched at Windows
    Update, don't waste your time with any of the below: Format & reinstall
    Windows. A Repair Install will NOT help!

    Microsoft PCSafety provides home users (only) with no-charge support in
    dealing with malware infections such as viruses, spyware (including unwanted
    software), and adware.
    https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1

    Also available via the Consumer Security Support home page:
    https://consumersecuritysupport.microsoft.com/

    Otherwise...

    1. See if you can download/run the MSRT manually:
    http://www.microsoft.com/security/malwareremove/default.mspx

    NB: Run the FULL scan, not the QUICK scan! You may need to download the
    MSRT on a non-infected machine, then transfer MRT.EXE to the infected
    machine and rename it to SCAN.EXE before running it.

    2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)
    in Safe Mode with Networking, if need be:
    http://onecare.live.com/site/en-us/center/howsafe.htm

    2b. Vista or Win7=> Run this scan instead:
    http://onecare.live.com/site/en-us/center/whatsnew.htm

    3. Now post the requested logs in an appropriate forum for assistance by an
    expert in such matters. DO NOT SKIP THIS STEP!!

    I can recommend the expert assistance offered in these forums:
    http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
    http://www.spywarewarrior.com/viewforum.php?f=5,
    http://www.dslreports.com/forum/cleanup,
    http://www.bluetack.co.uk/forums/index.php, and
    http://aumha.net/viewforum.php?f=30

    If these procedures look too complex - and there is no shame in admitting
    this isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.

    Gary wrote:
    > Hi Gang,
    >
    > I am running windows XP PRO SP3.
    >
    > My problem started Wednesday---
    >
    > When I google , bing etc, I do a get list of sites that are related to
    > the search string entered, however when I click on a result of the
    > search, I get redirected to another search engine and then the pop ups
    > start for other search engines. HELP
    >
    > I have run spybot, ad-aware, malwaremalbytes, avg and unhackme.
    >
    > I still have the problem, any guidence you can give me would be helpful
    >
    > Gary
     
  4. bwatkins0312

    bwatkins0312 Flightless Bird

  5. Gary

    Gary Flightless Bird

    On 6/12/2010 1:41 PM, PA Bear [MS MVP] wrote:
    > You are seeing the effects of a hijackware infection!
    >
    > NB: If you had no anti-virus application installed or the subscription
    > had expired *when the machine first got infected* and/or your
    > subscription has since expired and/or the machine's not been kept
    > fully-patched at Windows Update, don't waste your time with any of the
    > below: Format & reinstall Windows. A Repair Install will NOT help!
    >
    > Microsoft PCSafety provides home users (only) with no-charge support in
    > dealing with malware infections such as viruses, spyware (including
    > unwanted software), and adware.
    > https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1
    >
    > Also available via the Consumer Security Support home page:
    > https://consumersecuritysupport.microsoft.com/
    >
    > Otherwise...
    >
    > 1. See if you can download/run the MSRT manually:
    > http://www.microsoft.com/security/malwareremove/default.mspx
    >
    > NB: Run the FULL scan, not the QUICK scan! You may need to download the
    > MSRT on a non-infected machine, then transfer MRT.EXE to the infected
    > machine and rename it to SCAN.EXE before running it.
    >
    > 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan
    > (only!) in Safe Mode with Networking, if need be:
    > http://onecare.live.com/site/en-us/center/howsafe.htm
    >
    > 2b. Vista or Win7=> Run this scan instead:
    > http://onecare.live.com/site/en-us/center/whatsnew.htm
    >
    > 3. Now post the requested logs in an appropriate forum for assistance by
    > an expert in such matters. DO NOT SKIP THIS STEP!!
    >
    > I can recommend the expert assistance offered in these forums:
    > http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
    > http://www.spywarewarrior.com/viewforum.php?f=5,
    > http://www.dslreports.com/forum/cleanup,
    > http://www.bluetack.co.uk/forums/index.php, and
    > http://aumha.net/viewforum.php?f=30
    >
    > If these procedures look too complex - and there is no shame in
    > admitting this isn't your cup of tea - take the machine to a local,
    > reputable and independent (i.e., not BigBoxStoreUSA or Geek Squad)
    > computer repair shop.
    >
    > Gary wrote:
    >> Hi Gang,
    >>
    >> I am running windows XP PRO SP3.
    >>
    >> My problem started Wednesday---
    >>
    >> When I google , bing etc, I do a get list of sites that are related to
    >> the search string entered, however when I click on a result of the
    >> search, I get redirected to another search engine and then the pop ups
    >> start for other search engines. HELP
    >>
    >> I have run spybot, ad-aware, malwaremalbytes, avg and unhackme.
    >>
    >> I still have the problem, any guidence you can give me would be helpful
    >>
    >> Gary

    >


    I Tried all your suggestions and they worked to some degree---Thanks a
    ton--the machine is much less annoying

    Gary
     

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