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Selective website failures

Discussion in 'Internet Explorer' started by Mitchell Zoren, Jan 6, 2010.

  1. Mitchell  Zoren

    Mitchell Zoren Flightless Bird

    I have IE8 version 8.086001.18702IC installed. I use windows defender and
    Avira antivirus. Been using all of these programs for a long time. OS is XP
    Pro.

    This problem started about two days ago. My computer was running so slow
    (I've seen the comments about IE8 and may go back to IE7) I couldn't type
    realtime (long lag) so I closed some processes. This might have been a
    problem but don't they all restart after a reboot?

    The problem is that I cannot open Marketplace.com or
    Yahoo.com/showtimes-tickets. When I try to open Marketplace, it initially
    opens for about 10 sec and then other things seem to be loading, it then
    closes, IE automatically reopens the tab twice and I then get a screen
    saying the site is
    not available. Once I got a message saying that 'the application has
    requested the Runtime to terminate in an unusual way'. I deleted all temp
    files and cookies but it had no effect. Similar occurance with the Yahoo
    movie site except the message just says IE has a problem and is terminating.

    I haven't yet found this problem with any other websites, only these two so
    far.

    Any help would be appreciated.

    Mitch
     
  2. Don Varnau

    Don Varnau Flightless Bird

    Hi,
    IE8 is not inherently slower than IE7. The issues are due to a browser
    add-on, third-party program or couurpted installation of IE8.

    Try these steps:

    1. Start Internet Explorer without add-ons by right-clicking the IE icon on
    the desktop. Choose Start without add-ons.
    or
    from Start> Programs> Accessories> System tools> Internet Explorer (no
    add-ons)
    If the problem goes away, you have an incompatible browser add-on installed.

    For troubleshooting information see:
    IEBlog Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
    http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

    Windows Vista Help- Internet Explorer add-ons frequently asked questions:
    http://windowshelp.microsoft.com/Windows/en-US/Help/e85a03aa-c7c6-428e-9891-67ea76df9b7e1033.mspx

    2. With the warning that a reset will delete AutoComplete data, such as
    passwords and you will have to reinstall or re-enable browser add-ons, work
    through this article:
    936213- How to optimize or reset Internet Explorer 7:
    http://support.microsoft.com/kb/936213/en-us

    Useful for recovering stored passwords before you clear all stored login
    data:
    IE PassView- NirSoft:
    http://www.nirsoft.net/utils/internet_explorer_password.html

    What a reset of IE settings will do:
    Windows Vista Help- Reset Internet Explorer settings:
    http://windowshelp.microsoft.com/Windows/en-US/Help/81fe3b46-2460-459e-b826-8f134a7fe1771033.mspx

    3. Check for an incompatible third-party program.
    331769- How to perform a clean boot procedure (XP & Vista)
    http://support.microsoft.com/kb/331796

    4. Third-party antivirus/antispyware programs should be disabled when
    installing Internet Explorer. If they weren't you may have a corrupted
    installation of IE8. Reinstalling with these programs disabled may be the
    solution.

    957700- How to uninstall Internet Explorer 8:
    http://support.microsoft.com/kb/957700/

    IEBlog IE7 Installation and Anti-Malware Applications:
    http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx
    -
    Hope this helps,
    Don
    [MS MVP- IE]


    "Mitchell Zoren" <mzoren@earthlink.net> wrote in message
    news:xdmdnX5R8-cZE9jWnZ2dnUVZ_j-dnZ2d@earthlink.com...
    > I have IE8 version 8.086001.18702IC installed. I use windows defender and
    > Avira antivirus. Been using all of these programs for a long time. OS is

    XP
    > Pro.
    >
    > This problem started about two days ago. My computer was running so slow
    > (I've seen the comments about IE8 and may go back to IE7) I couldn't type
    > realtime (long lag) so I closed some processes. This might have been a
    > problem but don't they all restart after a reboot?
    >
    > The problem is that I cannot open Marketplace.com or
    > Yahoo.com/showtimes-tickets. When I try to open Marketplace, it initially
    > opens for about 10 sec and then other things seem to be loading, it then
    > closes, IE automatically reopens the tab twice and I then get a screen
    > saying the site is
    > not available. Once I got a message saying that 'the application has
    > requested the Runtime to terminate in an unusual way'. I deleted all temp
    > files and cookies but it had no effect. Similar occurance with the Yahoo
    > movie site except the message just says IE has a problem and is

    terminating.
    >
    > I haven't yet found this problem with any other websites, only these two

    so
    > far.
    >
    > Any help would be appreciated.
    >
    > Mitch
     
  3. Jeff Strickland

    Jeff Strickland Flightless Bird

    "Mitchell Zoren" <mzoren@earthlink.net> wrote in message
    news:xdmdnX5R8-cZE9jWnZ2dnUVZ_j-dnZ2d@earthlink.com...
    >I have IE8 version 8.086001.18702IC installed. I use windows defender and
    > Avira antivirus. Been using all of these programs for a long time. OS is
    > XP Pro.
    >
    > This problem started about two days ago. My computer was running so slow
    > (I've seen the comments about IE8 and may go back to IE7) I couldn't type
    > realtime (long lag) so I closed some processes. This might have been a
    > problem but don't they all restart after a reboot?
    >
    > The problem is that I cannot open Marketplace.com or
    > Yahoo.com/showtimes-tickets. When I try to open Marketplace, it initially
    > opens for about 10 sec and then other things seem to be loading, it then
    > closes, IE automatically reopens the tab twice and I then get a screen
    > saying the site is


    When I went to marketplace.com, I was redirected to bnet.

    If you look at the Status Bar along the bottom of the screen (Right-click on
    the Menu Bar and select the Status Bar, if the Status Bar is not already
    visible) and you can see that IE is WAITING FOR REPLY, or some other
    message. This woud indicate your Internet service is slow, or the server of
    the site you are visiting is slow. If your acces is through a wireless
    router, then the router may need to be rebooted.

    In any case, I do not think IE itself is your problem. You should reboot the
    machine and the router to clean up anything that might be the problem on
    your end. If the problem persists, it's the feed to your machine or the
    server of the site you are trying to visit.
     
  4. Jeff Strickland

    Jeff Strickland Flightless Bird

    I've got a question about Add Ons.

    I have disabled all add-ons for my machine. My logic (as flawed as it might
    be) is that I never needed add-ons before and my life was just peachy, so I
    must not need them now. My life seems fine to me, I run XP Pro - SP3, IR8, a
    relatively slow processor (by today's standards) and 4G of RAM, and my
    Internet service is just fine, thank you.

    What do the add-ons do that I'm missing out on -- besides slowing my system
    to a crawl that causes me to ask on a newsgroup why my system is so slow?





    "Don Varnau" <don_04[at]varnau[dot]org> wrote in message
    news:eES94i4jKHA.1536@TK2MSFTNGP06.phx.gbl...
    > Hi,
    > IE8 is not inherently slower than IE7. The issues are due to a browser
    > add-on, third-party program or couurpted installation of IE8.
    >
    > Try these steps:
    >
    > 1. Start Internet Explorer without add-ons by right-clicking the IE icon
    > on
    > the desktop. Choose Start without add-ons.
    > or
    > from Start> Programs> Accessories> System tools> Internet Explorer (no
    > add-ons)
    > If the problem goes away, you have an incompatible browser add-on
    > installed.
    >
    > For troubleshooting information see:
    > IEBlog Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
    > http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
    >
    > Windows Vista Help- Internet Explorer add-ons frequently asked questions:
    > http://windowshelp.microsoft.com/Windows/en-US/Help/e85a03aa-c7c6-428e-9891-67ea76df9b7e1033.mspx
    >
    > 2. With the warning that a reset will delete AutoComplete data, such as
    > passwords and you will have to reinstall or re-enable browser add-ons,
    > work
    > through this article:
    > 936213- How to optimize or reset Internet Explorer 7:
    > http://support.microsoft.com/kb/936213/en-us
    >
    > Useful for recovering stored passwords before you clear all stored login
    > data:
    > IE PassView- NirSoft:
    > http://www.nirsoft.net/utils/internet_explorer_password.html
    >
    > What a reset of IE settings will do:
    > Windows Vista Help- Reset Internet Explorer settings:
    > http://windowshelp.microsoft.com/Windows/en-US/Help/81fe3b46-2460-459e-b826-8f134a7fe1771033.mspx
    >
    > 3. Check for an incompatible third-party program.
    > 331769- How to perform a clean boot procedure (XP & Vista)
    > http://support.microsoft.com/kb/331796
    >
    > 4. Third-party antivirus/antispyware programs should be disabled when
    > installing Internet Explorer. If they weren't you may have a corrupted
    > installation of IE8. Reinstalling with these programs disabled may be the
    > solution.
    >
    > 957700- How to uninstall Internet Explorer 8:
    > http://support.microsoft.com/kb/957700/
    >
    > IEBlog IE7 Installation and Anti-Malware Applications:
    > http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx
    > -
    > Hope this helps,
    > Don
    > [MS MVP- IE]
    >
    >
    > "Mitchell Zoren" <mzoren@earthlink.net> wrote in message
    > news:xdmdnX5R8-cZE9jWnZ2dnUVZ_j-dnZ2d@earthlink.com...
    >> I have IE8 version 8.086001.18702IC installed. I use windows defender and
    >> Avira antivirus. Been using all of these programs for a long time. OS is

    > XP
    >> Pro.
    >>
    >> This problem started about two days ago. My computer was running so slow
    >> (I've seen the comments about IE8 and may go back to IE7) I couldn't type
    >> realtime (long lag) so I closed some processes. This might have been a
    >> problem but don't they all restart after a reboot?
    >>
    >> The problem is that I cannot open Marketplace.com or
    >> Yahoo.com/showtimes-tickets. When I try to open Marketplace, it initially
    >> opens for about 10 sec and then other things seem to be loading, it then
    >> closes, IE automatically reopens the tab twice and I then get a screen
    >> saying the site is
    >> not available. Once I got a message saying that 'the application has
    >> requested the Runtime to terminate in an unusual way'. I deleted all temp
    >> files and cookies but it had no effect. Similar occurance with the Yahoo
    >> movie site except the message just says IE has a problem and is

    > terminating.
    >>
    >> I haven't yet found this problem with any other websites, only these two

    > so
    >> far.
    >>
    >> Any help would be appreciated.
    >>
    >> Mitch

    >
     
  5. Mitchell  Zoren

    Mitchell Zoren Flightless Bird

    Don thanks for the instructions. So far, opening without add-ons didn't
    help. To complicate the matter, when I open Marketplace from some web page
    it sometimes stays open and other times closes due to some error. It always
    seems to have an error when I open it with the shortcut on my desktop. This
    has worked for over 5 years but no longer. Yahoo movies doesn't stay open
    when accessed with the shortcut but does work when opened by my yahoo.

    Saw statement about wireless router. I have one which in which the wireless
    function just started acting up but the computer at issue is hardwired to
    the router, not wireless.

    I'll look at some of the other articles you referenced.

    Thanks again,
    Mitch

    "Don Varnau" <don_04[at]varnau[dot]org> wrote in message
    news:eES94i4jKHA.1536@TK2MSFTNGP06.phx.gbl...
    > Hi,
    > IE8 is not inherently slower than IE7. The issues are due to a browser
    > add-on, third-party program or couurpted installation of IE8.
    >
    > Try these steps:
    >
    > 1. Start Internet Explorer without add-ons by right-clicking the IE icon
    > on
    > the desktop. Choose Start without add-ons.
    > or
    > from Start> Programs> Accessories> System tools> Internet Explorer (no
    > add-ons)
    > If the problem goes away, you have an incompatible browser add-on
    > installed.
    >
    > For troubleshooting information see:
    > IEBlog Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
    > http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
    >
    > Windows Vista Help- Internet Explorer add-ons frequently asked questions:
    > http://windowshelp.microsoft.com/Windows/en-US/Help/e85a03aa-c7c6-428e-9891-67ea76df9b7e1033.mspx
    >
    > 2. With the warning that a reset will delete AutoComplete data, such as
    > passwords and you will have to reinstall or re-enable browser add-ons,
    > work
    > through this article:
    > 936213- How to optimize or reset Internet Explorer 7:
    > http://support.microsoft.com/kb/936213/en-us
    >
    > Useful for recovering stored passwords before you clear all stored login
    > data:
    > IE PassView- NirSoft:
    > http://www.nirsoft.net/utils/internet_explorer_password.html
    >
    > What a reset of IE settings will do:
    > Windows Vista Help- Reset Internet Explorer settings:
    > http://windowshelp.microsoft.com/Windows/en-US/Help/81fe3b46-2460-459e-b826-8f134a7fe1771033.mspx
    >
    > 3. Check for an incompatible third-party program.
    > 331769- How to perform a clean boot procedure (XP & Vista)
    > http://support.microsoft.com/kb/331796
    >
    > 4. Third-party antivirus/antispyware programs should be disabled when
    > installing Internet Explorer. If they weren't you may have a corrupted
    > installation of IE8. Reinstalling with these programs disabled may be the
    > solution.
    >
    > 957700- How to uninstall Internet Explorer 8:
    > http://support.microsoft.com/kb/957700/
    >
    > IEBlog IE7 Installation and Anti-Malware Applications:
    > http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx
    > -
    > Hope this helps,
    > Don
    > [MS MVP- IE]
    >
    >
    > "Mitchell Zoren" <mzoren@earthlink.net> wrote in message
    > news:xdmdnX5R8-cZE9jWnZ2dnUVZ_j-dnZ2d@earthlink.com...
    >> I have IE8 version 8.086001.18702IC installed. I use windows defender and
    >> Avira antivirus. Been using all of these programs for a long time. OS is

    > XP
    >> Pro.
    >>
    >> This problem started about two days ago. My computer was running so slow
    >> (I've seen the comments about IE8 and may go back to IE7) I couldn't type
    >> realtime (long lag) so I closed some processes. This might have been a
    >> problem but don't they all restart after a reboot?
    >>
    >> The problem is that I cannot open Marketplace.com or
    >> Yahoo.com/showtimes-tickets. When I try to open Marketplace, it initially
    >> opens for about 10 sec and then other things seem to be loading, it then
    >> closes, IE automatically reopens the tab twice and I then get a screen
    >> saying the site is
    >> not available. Once I got a message saying that 'the application has
    >> requested the Runtime to terminate in an unusual way'. I deleted all temp
    >> files and cookies but it had no effect. Similar occurance with the Yahoo
    >> movie site except the message just says IE has a problem and is

    > terminating.
    >>
    >> I haven't yet found this problem with any other websites, only these two

    > so
    >> far.
    >>
    >> Any help would be appreciated.
    >>
    >> Mitch

    >
     
  6. JackNTexas

    JackNTexas Flightless Bird

    "Mitchell Zoren" wrote:

    > I have IE8 version 8.086001.18702IC installed. I use windows defender and
    > Avira antivirus. Been using all of these programs for a long time. OS is XP
    > Pro.
    >
    > This problem started about two days ago. My computer was running so slow
    > (I've seen the comments about IE8 and may go back to IE7) I couldn't type
    > realtime (long lag) so I closed some processes. This might have been a
    > problem but don't they all restart after a reboot?
    >
    > The problem is that I cannot open Marketplace.com or
    > Yahoo.com/showtimes-tickets. When I try to open Marketplace, it initially
    > opens for about 10 sec and then other things seem to be loading, it then
    > closes, IE automatically reopens the tab twice and I then get a screen
    > saying the site is
    > not available. Once I got a message saying that 'the application has
    > requested the Runtime to terminate in an unusual way'. I deleted all temp
    > files and cookies but it had no effect. Similar occurance with the Yahoo
    > movie site except the message just says IE has a problem and is terminating.
    >
    > I haven't yet found this problem with any other websites, only these two so
    > far.
    >
    > Any help would be appreciated.
    >
    > Mitch
    >
    >
    > .
    >
     
  7. Dan

    Dan Flightless Bird

    "Jeff Strickland" <crwlrjeff@yahoo.com> wrote in message
    news:hi55nv$m3i$1@news.eternal-september.org...
    > I've got a question about Add Ons.
    >
    > I have disabled all add-ons for my machine. My logic (as flawed as it
    > might be) is that I never needed add-ons before and my life was just
    > peachy, so I must not need them now. My life seems fine to me, I run XP
    > Pro - SP3, IR8, a relatively slow processor (by today's standards) and 4G
    > of RAM, and my Internet service is just fine, thank you.
    >
    > What do the add-ons do that I'm missing out on -- besides slowing my
    > system to a crawl that causes me to ask on a newsgroup why my system is so
    > slow?


    Flash, for one thing. I guess you don't view videos on the web then, at
    least not Flash hosted ones such as those found on YouTube. There are a
    whole host of others, but I tend to have very few installed. Right now I
    have Flash, Microsoft DAS (to be able to download LIT format ebooks into
    Microsoft Reader), Silverlight, IE7Pro (I use a few of the IE7Pro features
    and they still work well with IE8), and Java (as I use a few sites that
    require Java to run). Even with these my IE8 is not slow - and my PC here at
    work is pretty dire by today's standard (512MB RAM, AMD 2400+, XP). My home
    PC has a similar set of add-ons loaded, and is not slow either (although
    it's a bit more of workhouse with an Intel Dual Core E5200, 4GB RAM, and XP)
    but is still nowhere near top of the line.

    Dan


    >
    >
    >
    >
    > "Don Varnau" <don_04[at]varnau[dot]org> wrote in message
    > news:eES94i4jKHA.1536@TK2MSFTNGP06.phx.gbl...
    >> Hi,
    >> IE8 is not inherently slower than IE7. The issues are due to a browser
    >> add-on, third-party program or couurpted installation of IE8.
    >>
    >> Try these steps:
    >>
    >> 1. Start Internet Explorer without add-ons by right-clicking the IE icon
    >> on
    >> the desktop. Choose Start without add-ons.
    >> or
    >> from Start> Programs> Accessories> System tools> Internet Explorer (no
    >> add-ons)
    >> If the problem goes away, you have an incompatible browser add-on
    >> installed.
    >>
    >> For troubleshooting information see:
    >> IEBlog Troubleshooting and Internet Explorer's (No Add-ons) Mode:
    >> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
    >>
    >> Windows Vista Help- Internet Explorer add-ons frequently asked questions:
    >> http://windowshelp.microsoft.com/Windows/en-US/Help/e85a03aa-c7c6-428e-9891-67ea76df9b7e1033.mspx
    >>
    >> 2. With the warning that a reset will delete AutoComplete data, such as
    >> passwords and you will have to reinstall or re-enable browser add-ons,
    >> work
    >> through this article:
    >> 936213- How to optimize or reset Internet Explorer 7:
    >> http://support.microsoft.com/kb/936213/en-us
    >>
    >> Useful for recovering stored passwords before you clear all stored login
    >> data:
    >> IE PassView- NirSoft:
    >> http://www.nirsoft.net/utils/internet_explorer_password.html
    >>
    >> What a reset of IE settings will do:
    >> Windows Vista Help- Reset Internet Explorer settings:
    >> http://windowshelp.microsoft.com/Windows/en-US/Help/81fe3b46-2460-459e-b826-8f134a7fe1771033.mspx
    >>
    >> 3. Check for an incompatible third-party program.
    >> 331769- How to perform a clean boot procedure (XP & Vista)
    >> http://support.microsoft.com/kb/331796
    >>
    >> 4. Third-party antivirus/antispyware programs should be disabled when
    >> installing Internet Explorer. If they weren't you may have a corrupted
    >> installation of IE8. Reinstalling with these programs disabled may be the
    >> solution.
    >>
    >> 957700- How to uninstall Internet Explorer 8:
    >> http://support.microsoft.com/kb/957700/
    >>
    >> IEBlog IE7 Installation and Anti-Malware Applications:
    >> http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx
    >> -
    >> Hope this helps,
    >> Don
    >> [MS MVP- IE]
    >>
    >>
    >> "Mitchell Zoren" <mzoren@earthlink.net> wrote in message
    >> news:xdmdnX5R8-cZE9jWnZ2dnUVZ_j-dnZ2d@earthlink.com...
    >>> I have IE8 version 8.086001.18702IC installed. I use windows defender
    >>> and
    >>> Avira antivirus. Been using all of these programs for a long time. OS is

    >> XP
    >>> Pro.
    >>>
    >>> This problem started about two days ago. My computer was running so slow
    >>> (I've seen the comments about IE8 and may go back to IE7) I couldn't
    >>> type
    >>> realtime (long lag) so I closed some processes. This might have been a
    >>> problem but don't they all restart after a reboot?
    >>>
    >>> The problem is that I cannot open Marketplace.com or
    >>> Yahoo.com/showtimes-tickets. When I try to open Marketplace, it
    >>> initially
    >>> opens for about 10 sec and then other things seem to be loading, it then
    >>> closes, IE automatically reopens the tab twice and I then get a screen
    >>> saying the site is
    >>> not available. Once I got a message saying that 'the application has
    >>> requested the Runtime to terminate in an unusual way'. I deleted all
    >>> temp
    >>> files and cookies but it had no effect. Similar occurance with the Yahoo
    >>> movie site except the message just says IE has a problem and is

    >> terminating.
    >>>
    >>> I haven't yet found this problem with any other websites, only these two

    >> so
    >>> far.
    >>>
    >>> Any help would be appreciated.
    >>>
    >>> Mitch

    >>

    >
    >
     

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