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Scanner No Longer Recognized

Discussion in 'Windows XP' started by Rick, Feb 27, 2010.

  1. Rick

    Rick Flightless Bird

    I'm using XP Home and added a Belkin N Router. Since then my HP 4320 scanner
    is no longer recognized as being installed (I uninstalled and reinstalled
    scanner software but it didn't help). I called Belkin and they said it is an
    HP problem. I called HP and they told me it's an XP problem. I sure could
    use some help resolving this issue. Thanks, Rick
     
  2. Scott

    Scott Flightless Bird

    reinstall all usb hubs in device manager


    On Sat, 27 Feb 2010 09:07:01 -0500, Rick <Rick@discussions.microsoft.com>
    wrote:

    > I'm using XP Home and added a Belkin N Router. Since then my HP 4320
    > scanner
    > is no longer recognized as being installed (I uninstalled and reinstalled
    > scanner software but it didn't help). I called Belkin and they said it
    > is an
    > HP problem. I called HP and they told me it's an XP problem. I sure
    > could
    > use some help resolving this issue. Thanks, Rick



    --
    Using Opera's revolutionary e-mail client: http://www.opera.com/mail/
     
  3. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    HP Support's blowing smoke up your kilt.

    Rick wrote:
    > I'm using XP Home and added a Belkin N Router. Since then my HP 4320
    > scanner is no longer recognized as being installed (I uninstalled and
    > reinstalled scanner software but it didn't help). I called Belkin and
    > they
    > said it is an HP problem. I called HP and they told me it's an XP
    > problem.
    > I sure could use some help resolving this issue. Thanks, Rick
     
  4. Unknown

    Unknown Flightless Bird

    What happens if you remove the Belkin and reinstalled the scanner?
    "Rick" <Rick@discussions.microsoft.com> wrote in message
    news:690F21F1-DDF3-4F5C-8AB5-7DBFEF3DE538@microsoft.com...
    > I'm using XP Home and added a Belkin N Router. Since then my HP 4320
    > scanner
    > is no longer recognized as being installed (I uninstalled and reinstalled
    > scanner software but it didn't help). I called Belkin and they said it is
    > an
    > HP problem. I called HP and they told me it's an XP problem. I sure
    > could
    > use some help resolving this issue. Thanks, Rick
     
  5. Lem

    Lem Flightless Bird

    Rick wrote:
    > I'm using XP Home and added a Belkin N Router. Since then my HP 4320 scanner
    > is no longer recognized as being installed (I uninstalled and reinstalled
    > scanner software but it didn't help). I called Belkin and they said it is an
    > HP problem. I called HP and they told me it's an XP problem. I sure could
    > use some help resolving this issue. Thanks, Rick


    Assuming that your "4320 scanner" is connected to your computer via a
    USB cable, I can't imagine what adding a router would have to do with it.

    I couldn't find any mention of anything with that product number on the
    hp site, but assuming it's similar to the ScanJet 4300, see these:
    http://h10025.www1.hp.com/ewfrf/wc/...5332&lc=en&dlc=en&cc=us&lang=en&product=58982
    http://h10025.www1.hp.com/ewfrf/wc/...oc:5&lc=en&dlc=en&cc=us&product=58982&lang=en

    Or try Scott's suggestion.

    --
    Lem

    Apollo 11 - 40 years ago:
    http://www.nasa.gov/mission_pages/apollo/40th/index.html
     

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