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Scanner Driver Problems

Discussion in 'Windows XP' started by harlemnocturn, Feb 1, 2010.

  1. harlemnocturn

    harlemnocturn Flightless Bird

    Before posting here, I tried to make sure that I was not violating any rules,
    having made a similar, unanswered post last Monday in the Widows XP Hardware
    Forum. I want to know if there is a way to locate file corruption since the
    Epson Technician to whom I spoke thought that the problem was in Windows. I
    own a Perfection 1570 Photo Scanner whose Copy function does not work. An
    error message appears, "A component of the Twain driver is missing." The
    scanner printed to an Epson Stylus NX300 All-in-one. The two units worked
    well together until I had to do a clean install of Windows and a System
    Restore. If the problem is in Windows, where would it be? Is there a
    default driver I could use in place of the manufacturer?
     
  2. Rich Barry

    Rich Barry Flightless Bird

    Did you have to do a System Restore after a clean install of WinXP? A
    clean install always requires a reinstallation of all your necessary drivers
    , software and windows updates.
    Once that is completed a Image of your system in that state is good to
    have tucked away some place. However, I would try removing the 1570 software
    and drivers. Disconnect
    the Device. Restart and reinstall the software and drivers and only
    reconnect the Device when asked to do so.
    "harlemnocturn" <harlemnocturn@discussions.microsoft.com> wrote in message
    news:947E5CC8-405D-4242-AAB3-B621C1A23280@microsoft.com...
    > Before posting here, I tried to make sure that I was not violating any
    > rules,
    > having made a similar, unanswered post last Monday in the Widows XP
    > Hardware
    > Forum. I want to know if there is a way to locate file corruption since
    > the
    > Epson Technician to whom I spoke thought that the problem was in Windows.
    > I
    > own a Perfection 1570 Photo Scanner whose Copy function does not work. An
    > error message appears, "A component of the Twain driver is missing." The
    > scanner printed to an Epson Stylus NX300 All-in-one. The two units worked
    > well together until I had to do a clean install of Windows and a System
    > Restore. If the problem is in Windows, where would it be? Is there a
    > default driver I could use in place of the manufacturer?
     
  3. Elmo

    Elmo Flightless Bird

    harlemnocturn wrote:
    > Before posting here, I tried to make sure that I was not violating any rules,
    > having made a similar, unanswered post last Monday in the Widows XP Hardware
    > Forum. I want to know if there is a way to locate file corruption since the
    > Epson Technician to whom I spoke thought that the problem was in Windows. I
    > own a Perfection 1570 Photo Scanner whose Copy function does not work. An
    > error message appears, "A component of the Twain driver is missing." The
    > scanner printed to an Epson Stylus NX300 All-in-one. The two units worked
    > well together until I had to do a clean install of Windows and a System
    > Restore. If the problem is in Windows, where would it be? Is there a
    > default driver I could use in place of the manufacturer?


    A Google search found these:

    http://pcsupport.about.com/od/findbyerrormessage/a/twain-dll-not-found-missing-error.htm

    http://www.quickpcsolutions.org/Drivers/scanner-drivers.html

    --
    Joe =o)
     
  4. Jose

    Jose Flightless Bird

    On Feb 1, 6:55 pm, harlemnocturn
    <harlemnoct...@discussions.microsoft.com> wrote:
    > Before posting here, I tried to make sure that I was not violating any rules,
    > having made a similar, unanswered post last Monday in the Widows XP Hardware
    > Forum.  I want to know if there is a way to locate file corruption since the
    > Epson Technician to whom I spoke thought that the problem was in Windows. I
    > own a Perfection 1570 Photo Scanner whose Copy function does not work.  An
    > error message appears, "A component of the Twain driver is missing."  The
    > scanner printed to an Epson Stylus NX300 All-in-one.  The two units worked
    > well together until I had to do a clean install of Windows and a System
    > Restore.  If the problem is in Windows, where would it be?  Is there a
    > default driver I could use in place of the manufacturer?


    The scanner is looking for a driver function in a driver or DLL and
    doesn't find it because it is the wrong driver or DLL.

    Windows has some default TWAIN driver for scanners, but the chances
    are your scanner has special drivers or DLLs just for it to support
    other functions not included in the basic XP drivers. Usually, this
    stuff comes on a CD with your scanner, but you can download it. This
    is how my Epson scanner works.

    If you reinstalled XP, you need to reinstall the scanner DLLs and
    drivers (and other things) that are specific to your scanner which you
    will find on the Epson page in the Drivers and Support section:

    http://www.epson.com/

    Curiously, they don't seem to list a Perfection 1570, but they do have
    a Perfection 1670 so you need to find the right installation package
    for your scanner and install it using their included directions.
     
  5. harlemnocturn

    harlemnocturn Flightless Bird

    To all: Later, after I posted my original message, I uninstalled and
    reinstalled Smart Panel, the program which New Soft provides to operate the
    functions of the scanner, which is 1670. The 1570 is a typo. I did not
    think to disconnect the scanner from the computer, but anyway the functions
    of the scanner now work. However, I expect that the new installation will
    not continue working for long. Incidentally, I have not received
    notification of your posts in my email folder as I expected. Something on
    this page is not working.

    "Jose" wrote:

    > On Feb 1, 6:55 pm, harlemnocturn
    > <harlemnoct...@discussions.microsoft.com> wrote:
    > > Before posting here, I tried to make sure that I was not violating any rules,
    > > having made a similar, unanswered post last Monday in the Widows XP Hardware
    > > Forum. I want to know if there is a way to locate file corruption since the
    > > Epson Technician to whom I spoke thought that the problem was in Windows. I
    > > own a Perfection 1570 Photo Scanner whose Copy function does not work. An
    > > error message appears, "A component of the Twain driver is missing." The
    > > scanner printed to an Epson Stylus NX300 All-in-one. The two units worked
    > > well together until I had to do a clean install of Windows and a System
    > > Restore. If the problem is in Windows, where would it be? Is there a
    > > default driver I could use in place of the manufacturer?

    >
    > The scanner is looking for a driver function in a driver or DLL and
    > doesn't find it because it is the wrong driver or DLL.
    >
    > Windows has some default TWAIN driver for scanners, but the chances
    > are your scanner has special drivers or DLLs just for it to support
    > other functions not included in the basic XP drivers. Usually, this
    > stuff comes on a CD with your scanner, but you can download it. This
    > is how my Epson scanner works.
    >
    > If you reinstalled XP, you need to reinstall the scanner DLLs and
    > drivers (and other things) that are specific to your scanner which you
    > will find on the Epson page in the Drivers and Support section:
    >
    > http://www.epson.com/
    >
    > Curiously, they don't seem to list a Perfection 1570, but they do have
    > a Perfection 1670 so you need to find the right installation package
    > for your scanner and install it using their included directions.
    >
    > .
    >
     
  6. Twayne

    Twayne Flightless Bird

    In news:A2BD69E7-99C5-4A53-9747-51B90B5D2211@microsoft.com,
    harlemnocturn <harlemnocturn@discussions.microsoft.com> typed:
    > To all: Later, after I posted my original message, I uninstalled and
    > reinstalled Smart Panel, the program which New Soft provides to
    > operate the functions of the scanner, which is 1670. The 1570 is a
    > typo. I did not think to disconnect the scanner from the computer,
    > but anyway the functions of the scanner now work. However, I expect
    > that the new installation will not continue working for long.
    > Incidentally, I have not received notification of your posts in my
    > email folder as I expected. Something on this page is not working.


    "This page" is working perfectly. Whatever you are using to access this
    newsgroup is going to be responsible for any problems. You'd be better off
    using at least OE to access newsgroups.
    --
    HTH,

    Twayne



    >
    > "Jose" wrote:
    >
    >> On Feb 1, 6:55 pm, harlemnocturn
    >> <harlemnoct...@discussions.microsoft.com> wrote:
    >>> Before posting here, I tried to make sure that I was not violating
    >>> any rules, having made a similar, unanswered post last Monday in
    >>> the Widows XP Hardware Forum. I want to know if there is a way to
    >>> locate file corruption since the Epson Technician to whom I spoke
    >>> thought that the problem was in Windows. I own a Perfection 1570
    >>> Photo Scanner whose Copy function does not work. An error message
    >>> appears, "A component of the Twain driver is missing." The scanner
    >>> printed to an Epson Stylus NX300 All-in-one. The two units worked
    >>> well together until I had to do a clean install of Windows and a
    >>> System Restore. If the problem is in Windows, where would it be?
    >>> Is there a default driver I could use in place of the manufacturer?

    >>
    >> The scanner is looking for a driver function in a driver or DLL and
    >> doesn't find it because it is the wrong driver or DLL.
    >>
    >> Windows has some default TWAIN driver for scanners, but the chances
    >> are your scanner has special drivers or DLLs just for it to support
    >> other functions not included in the basic XP drivers. Usually, this
    >> stuff comes on a CD with your scanner, but you can download it. This
    >> is how my Epson scanner works.
    >>
    >> If you reinstalled XP, you need to reinstall the scanner DLLs and
    >> drivers (and other things) that are specific to your scanner which
    >> you will find on the Epson page in the Drivers and Support section:
    >>
    >> http://www.epson.com/
    >>
    >> Curiously, they don't seem to list a Perfection 1570, but they do
    >> have a Perfection 1670 so you need to find the right installation
    >> package for your scanner and install it using their included
    >> directions.
    >>
    >> .




    --
    --
    Life is the only real counselor; wisdom unfiltered
    through personal experience does not become a
    part of the moral tissue.
     

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