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Safety Scan

Discussion in 'Windows XP' started by NICK MEALE, May 21, 2010.

  1. NICK MEALE

    NICK MEALE Flightless Bird

    XP,Home Edition,SP3

    Have tried on and off for a couple of mos to download the safety scan..
    Tried both safe and normal mode and still get the error code
    > 0x08600807...Was recommended by MS Support Services..Would call them back
    > but they refer me elsewhere and I play ring around the the rosy or is it
    > posey??Thank you..Nick
     
  2. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Back-up any personal data [1] (none of which should be considered 100%
    trustworthy at this point) then format the HDD & do a clean install of
    Windows. Please note that a Repair Install (AKA in-place upgrade) will NOT
    fix this!

    HOW TO do a clean install of WinXP: See
    http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 in
    http://support.microsoft.com/kb/978307

    After the clean install, you will have the equivalent of a "new computer" so
    take care of everything on the following page before otherwise connecting
    the machine to the internet or a local network (i.e., other computers) and
    before using a flash drive or SDCard that isn't brand-new or hasn't been
    freshly formatted:

    4 steps to help protect your new computer before you go online
    http://www.microsoft.com/security/pypc.aspx

    Other helpful references include:

    HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
    (after a clean install)
    http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c

    HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
    clean install)
    http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b

    Tip: After getting the computer fully-patched, download/install KB971029
    manually: http://support.microsoft.com/kb/971029

    NB: Any Norton or McAfee free-trial that came preinstalled on the computer
    when you bought it will be reinstalled (but invalid) when Windows is
    reinstalled. You MUST uninstall the free-trial AND download/run the
    appropriate removal tool BEFORE installing any updates, Windows Service
    Packs or IE upgrades AND BEFORE installing your new anti-virus application
    (which will require WinXP SP3 to be installed).

    Norton Removal Tool
    ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

    McAfee Consumer Products Removal Tool
    http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

    If these procedures look too complex - and there is no shame in admitting
    this isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.


    NICK MEALE wrote:
    > XP,Home Edition,SP3
    >
    > Have tried on and off for a couple of mos to download the safety scan..
    > Tried both safe and normal mode and still get the error code
    > 0x08600807...Was recommended by MS Support Services..Would call them back
    > but they refer me elsewhere and I play ring around the the rosy or is it
    > posey??Thank you..Nick
     
  3. Andrew E.

    Andrew E. Flightless Bird

    "Safety Scan"...As to what safety measures is it scanning,& if thats
    the name of the utility,then its probably thru windows Live,microsoft
    has never offered such a utility for xp..Try
    http://www.microsoft.com/downloads/...cebf3c7c-7ca5-408f-88b7-f9c79b7306c0#filelist


    "NICK MEALE" wrote:

    > XP,Home Edition,SP3
    >
    > Have tried on and off for a couple of mos to download the safety scan..
    > Tried both safe and normal mode and still get the error code
    > > 0x08600807...Was recommended by MS Support Services..Would call them back
    > > but they refer me elsewhere and I play ring around the the rosy or is it
    > > posey??Thank you..Nick

    >
    >
    > .
    >
     
  4. Dave M

    Dave M Flightless Bird

    NICK;

    That 0x08600807 OneCare Safet Scanner error code is documented here in the
    Safety Scanner's Help files:

    http://help.live.com/help.aspx?project=WL_Safety&market=en-us&querytype=keyword&query=error+codes
    --
    Regards, Dave


    "NICK MEALE" wrote:

    > XP,Home Edition,SP3
    >
    > Have tried on and off for a couple of mos to download the safety scan..
    > Tried both safe and normal mode and still get the error code
    > > 0x08600807...Was recommended by MS Support Services..Would call them back
    > > but they refer me elsewhere and I play ring around the the rosy or is it
    > > posey??Thank you..Nick

    >
    >
    > .
    >
     
  5. NICK MEALE

    NICK MEALE Flightless Bird

    If you will go to www.safety.live.com you will find safety scan....
    "Andrew E." <eckrichco@msn.com> wrote in message
    news:180CD5F5-B66D-4A28-8D27-57842E714A56@microsoft.com...
    > "Safety Scan"...As to what safety measures is it scanning,& if thats
    > the name of the utility,then its probably thru windows Live,microsoft
    > has never offered such a utility for xp..Try
    > http://www.microsoft.com/downloads/...cebf3c7c-7ca5-408f-88b7-f9c79b7306c0#filelist
    >
    >
    > "NICK MEALE" wrote:
    >
    >> XP,Home Edition,SP3
    >>
    >> Have tried on and off for a couple of mos to download the safety scan..
    >> Tried both safe and normal mode and still get the error code
    >> > 0x08600807...Was recommended by MS Support Services..Would call them
    >> > back
    >> > but they refer me elsewhere and I play ring around the the rosy or is
    >> > it
    >> > posey??Thank you..Nick

    >>
    >>
    >> .
    >>
     
  6. NICK MEALE

    NICK MEALE Flightless Bird

    Thank you for taking time to answer..The MS support engineer I spoke to made
    no mention of logging on as an Administrator..I 'll manage to do this...Nick
    "Dave M" <dpmoller@junoSPAM.com> wrote in message
    news:42C64CD5-6FD6-4CFE-BB3A-BF148F16D93F@microsoft.com...
    > NICK;
    >
    > That 0x08600807 OneCare Safet Scanner error code is documented here in the
    > Safety Scanner's Help files:
    >
    > http://help.live.com/help.aspx?project=WL_Safety&market=en-us&querytype=keyword&query=error+codes
    > --
    > Regards, Dave
    >
    >
    > "NICK MEALE" wrote:
    >
    >> XP,Home Edition,SP3
    >>
    >> Have tried on and off for a couple of mos to download the safety scan..
    >> Tried both safe and normal mode and still get the error code
    >> > 0x08600807...Was recommended by MS Support Services..Would call them
    >> > back
    >> > but they refer me elsewhere and I play ring around the the rosy or is
    >> > it
    >> > posey??Thank you..Nick

    >>
    >>
    >> .
    >>
     

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