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Runtime Error

  • Thread starter San Diego Beach Girl
  • Start date
S

San Diego Beach Girl

Flightless Bird
unable to open my saved word documents
Runtime Error appears each time I attempt to open word documents, computer
is running very slow and will not shut down not showing any virus issues.

Program:C: \PROGRA~1\micros~4\Office10\winword.exe

--
Thank you for your time,

San Diego Beach Girl
 
L

Lem

Flightless Bird
San Diego Beach Girl wrote:
> unable to open my saved word documents
> Runtime Error appears each time I attempt to open word documents, computer
> is running very slow and will not shut down not showing any virus issues.
>
> Program:C: \PROGRA~1\micros~4\Office10\winword.exe
>


Post in
microsoft.public.word.docmanagement (using a news reader) or
http://www.microsoft.com/office/com...osoft.public.word.docmanagement&lang=en&cr=US

Include:
Text of the "runtime error" message
What you have done to convince yourself that you are "not showing any
virus issues" (i.e., what a/v application and is it up-to-date).
What you have done to determine that your system does not have non-virus
malware (i.e., what antimalware application and is it up-to-date).
--
Lem

Apollo 11 - 40 years ago:
http://www.nasa.gov/mission_pages/apollo/40th/index.html
 
P

Peter Foldes

Flightless Bird
Find normal.dot and rename it to normal.old. Open Word right after

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
http://www.microsoft.com/protect

"San Diego Beach Girl" <SanDiegoBeachGirl@discussions.microsoft.com> wrote in
message news:7A8C1B42-0DC0-4C3F-9B44-8D9E1BDBE8FE@microsoft.com...
> unable to open my saved word documents
> Runtime Error appears each time I attempt to open word documents, computer
> is running very slow and will not shut down not showing any virus issues.
>
> Program:C: \PROGRA~1\micros~4\Office10\winword.exe
>
> --
> Thank you for your time,
>
> San Diego Beach Girl
 
S

San Diego Beach Girl

Flightless Bird
many thanks for the time to respond. Microsoft Visual C++ Runtime Library was
the error. I went through a long process to start word first by using the
support.dot template following all 5 steps, 1st typing in the name of the
program /a switch atleast gave me a chance to keep from getting kicked out
of word. Working fine now
My a/v is McAfee total protect 2010 updated on 4-18. I agree with you and
feel the computer has a trogan, due to the slowness and will not tun off.
Since I don't have the password or ID for this computer that was given to
me...need to add a new post :)
--
Thank you for your time,

San Diego Beach Girl


"Lem" wrote:

> San Diego Beach Girl wrote:
> > unable to open my saved word documents
> > Runtime Error appears each time I attempt to open word documents, computer
> > is running very slow and will not shut down not showing any virus issues.
> >
> > Program:C: \PROGRA~1\micros~4\Office10\winword.exe
> >

>
> Post in
> microsoft.public.word.docmanagement (using a news reader) or
> http://www.microsoft.com/office/com...osoft.public.word.docmanagement&lang=en&cr=US
>
> Include:
> Text of the "runtime error" message
> What you have done to convince yourself that you are "not showing any
> virus issues" (i.e., what a/v application and is it up-to-date).
> What you have done to determine that your system does not have non-virus
> malware (i.e., what antimalware application and is it up-to-date).
> --
> Lem
>
> Apollo 11 - 40 years ago:
> http://www.nasa.gov/mission_pages/apollo/40th/index.html
> .
>
 
S

San Diego Beach Girl

Flightless Bird
Thanks Peter, wish I would have seen your email sooner went through a long
process with support.dot template in word 2003

--
Thank you for your time,

San Diego Beach Girl


"Peter Foldes" wrote:

> Find normal.dot and rename it to normal.old. Open Word right after
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
> http://www.microsoft.com/protect
>
> "San Diego Beach Girl" <SanDiegoBeachGirl@discussions.microsoft.com> wrote in
> message news:7A8C1B42-0DC0-4C3F-9B44-8D9E1BDBE8FE@microsoft.com...
> > unable to open my saved word documents
> > Runtime Error appears each time I attempt to open word documents, computer
> > is running very slow and will not shut down not showing any virus issues.
> >
> > Program:C: \PROGRA~1\micros~4\Office10\winword.exe
> >
> > --
> > Thank you for your time,
> >
> > San Diego Beach Girl

>
> .
>
 
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