Hello We have 3 Terminal Servers, 2 with IE8 and one with IE7. All 3 TSes have UPHClean loaded and the enabled policy "Delete Cached copy of Roaming Profile when user logsoff". On the TSes with IE8 we have noticed that the roaming profiles do not get completely deleted - all files get deleted but some folders with zero files get left behind. Thus we get many (sequenced) profiles for each user. So I rebooted both and cleaned out all the roaming profiles. What a pain and what a mess. On one of the TSes with IE8 I have now rolled back to IE7. There have been a number of users that have logged on and off multiple times today and their roaming profiles have completely deleted. On the remain TS with IE8 we are again getting incomplete deleteion of roaming profiles. So I think the solution to our problem is to roll back to IE7 but wondered where issues of this nature should be reported to Microsoft.