"Erik" <email@example.com> said this in news item
> How do I wipe the hard drive clean and restore the system (Windows XP) to
> its bought-condition?
> Thank you for your help.
Here is what you do:
1. Reboot the machine and press the appropriate key to get into the BIOS
2. Make your CD drive the primary boot device.
3. Boot the machine from your WinXP CD.
4. Allow the disk to be formatted.
5. Install WinXP.
After the clean install, you'll have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a network and before using a USB key that
isn't brand-new or hasn't been freshly formatted:
NB: Any Norton or McAfee free-trial that came preinstalled on the computer
when you bought it will be reinstalled (but invalid) when Windows is
reinstalled. You MUST uninstall the free-trial and download/run the
appropriate removal tool before installing any updates, Windows Service
Packs or IE upgrades and before installing your new anti-virus application
(which will require WinXP SP3 to be installed).