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Recovery Method- KB977165 Can/May/Will Cause BSODs for Some WindowsXP Users

Discussion in 'Windows XP' started by MowGreen, Feb 11, 2010.

  1. MowGreen

    MowGreen Flightless Bird

    New Patches Cause BSoD for Some Windows XP Users
    http://www.krebsonsecurity.com/2010/02/new-patches-cause-bsod-for-some-windows-xp-users/

    BLUE SCREEN, UNABLE TO BOOT AFTER WINDOWS XP UPDATE TODAY
    http://social.answers.microsoft.com.../thread/73cea559-ebbd-4274-96bc-e292b69f2fd1/
    ============================================================================================

    A workaround to remove KB977165 and a method to mitigate the
    vulnerability this update addresses has been posted in the above Windows
    Update forum by Kevin Hau of Microsoft:

    " Hello Everyone,

    I wanted to thank everyone for the great information and discusion in
    this thread!

    We have found that there is only one patch that requires un-installation
    to resolve the blue screen issue. KB977165 is the patch in question, the
    other patches do not seem to cause the blue screen behaviour and do not
    need to be uninstalled.

    With that in mind, here's the updated solution steps:

    1. Boot from your Windows XP CD or DVD and start the recovery console
    (see this Microsoft article for help with this step)

    Once you are in the Repair Screen..

    2. Type this command: CHDIR $NtUninstallKB977165$\spuninst

    3. Type this command: BATCH spuninst.txt

    4. When complete, type this command: exit


    IMPORTANT: If you are able to uninstall the patch and get back into
    Windows, in order to stay protected you can use the following automated
    solution which secures your PC against the vulnerabilities that are
    resolved with KB977165 until you can successfully get the update
    installed without the blue screens.

    Please see the link below for the article describing the vulnerability
    that is fixed with KB977165 and how you can get protected without
    installing the actual KB update:

    http://support.microsoft.com/kb/979682


    I also wanted to thank maxyimus for the great thread, and LThibx for
    their participation as well!

    Thanks,

    Kevin "



    MowGreen
    ================
    * -343-* FDNY
    Never Forgotten
    ================

    banthecheck.com
    "Security updates should *never* have *non-security content* prechecked
     
  2. Daave

    Daave Flightless Bird

    Re: Recovery Method- KB977165 Can/May/Will Cause BSODs for Some Windows XP Users

    Thanks for the info, Mow.

    I am curious. Not everyone is experiencing this problem with this
    update. Has anyone discovered what specifically is responsible (e.g.,
    the existence of another program like Norton interacting with KB977165)
    to cause these BSODs?


    MowGreen wrote:
    > New Patches Cause BSoD for Some Windows XP Users
    > http://www.krebsonsecurity.com/2010/02/new-patches-cause-bsod-for-some-windows-xp-users/
    >
    > BLUE SCREEN, UNABLE TO BOOT AFTER WINDOWS XP UPDATE TODAY
    > http://social.answers.microsoft.com.../thread/73cea559-ebbd-4274-96bc-e292b69f2fd1/
    > ============================================================================================
    >
    > A workaround to remove KB977165 and a method to mitigate the
    > vulnerability this update addresses has been posted in the above
    > Windows Update forum by Kevin Hau of Microsoft:
    >
    > " Hello Everyone,
    >
    > I wanted to thank everyone for the great information and discusion in
    > this thread!
    >
    > We have found that there is only one patch that requires
    > un-installation to resolve the blue screen issue. KB977165 is the
    > patch in question, the other patches do not seem to cause the blue
    > screen behaviour and do not need to be uninstalled.
    >
    > With that in mind, here's the updated solution steps:
    >
    > 1. Boot from your Windows XP CD or DVD and start the recovery console
    > (see this Microsoft article for help with this step)
    >
    > Once you are in the Repair Screen..
    >
    > 2. Type this command: CHDIR $NtUninstallKB977165$\spuninst
    >
    > 3. Type this command: BATCH spuninst.txt
    >
    > 4. When complete, type this command: exit
    >
    >
    > IMPORTANT: If you are able to uninstall the patch and get back into
    > Windows, in order to stay protected you can use the following
    > automated solution which secures your PC against the vulnerabilities
    > that are resolved with KB977165 until you can successfully get the
    > update installed without the blue screens.
    >
    > Please see the link below for the article describing the vulnerability
    > that is fixed with KB977165 and how you can get protected without
    > installing the actual KB update:
    >
    > http://support.microsoft.com/kb/979682
    >
    >
    > I also wanted to thank maxyimus for the great thread, and LThibx for
    > their participation as well!
    >
    > Thanks,
    >
    > Kevin "
    >
    >
    >
    > MowGreen
    > ================
    > * -343-* FDNY
    > Never Forgotten
    > ================
    >
    > banthecheck.com
    > "Security updates should *never* have *non-security content*
    > prechecked
     
  3. Salsan

    Salsan Flightless Bird

    RE: Recovery Method- KB977165 Can/May/Will Cause BSODs for Some Window

    You have to uninstall latest updates to get solve the blue screen errors.

    http://www.techsupportserve.com/for...ter-update-it-is-stopping-at-the-blue-screen/

    Refer the above link to get how to resolve this issue ....


    "MowGreen" wrote:

    > New Patches Cause BSoD for Some Windows XP Users
    > http://www.krebsonsecurity.com/2010/02/new-patches-cause-bsod-for-some-windows-xp-users/
    >
    > BLUE SCREEN, UNABLE TO BOOT AFTER WINDOWS XP UPDATE TODAY
    > http://social.answers.microsoft.com.../thread/73cea559-ebbd-4274-96bc-e292b69f2fd1/
    > ============================================================================================
    >
    > A workaround to remove KB977165 and a method to mitigate the
    > vulnerability this update addresses has been posted in the above Windows
    > Update forum by Kevin Hau of Microsoft:
    >
    > " Hello Everyone,
    >
    > I wanted to thank everyone for the great information and discusion in
    > this thread!
    >
    > We have found that there is only one patch that requires un-installation
    > to resolve the blue screen issue. KB977165 is the patch in question, the
    > other patches do not seem to cause the blue screen behaviour and do not
    > need to be uninstalled.
    >
    > With that in mind, here's the updated solution steps:
    >
    > 1. Boot from your Windows XP CD or DVD and start the recovery console
    > (see this Microsoft article for help with this step)
    >
    > Once you are in the Repair Screen..
    >
    > 2. Type this command: CHDIR $NtUninstallKB977165$\spuninst
    >
    > 3. Type this command: BATCH spuninst.txt
    >
    > 4. When complete, type this command: exit
    >
    >
    > IMPORTANT: If you are able to uninstall the patch and get back into
    > Windows, in order to stay protected you can use the following automated
    > solution which secures your PC against the vulnerabilities that are
    > resolved with KB977165 until you can successfully get the update
    > installed without the blue screens.
    >
    > Please see the link below for the article describing the vulnerability
    > that is fixed with KB977165 and how you can get protected without
    > installing the actual KB update:
    >
    > http://support.microsoft.com/kb/979682
    >
    >
    > I also wanted to thank maxyimus for the great thread, and LThibx for
    > their participation as well!
    >
    > Thanks,
    >
    > Kevin "
    >
    >
    >
    > MowGreen
    > ================
    > * -343-* FDNY
    > Never Forgotten
    > ================
    >
    > banthecheck.com
    > "Security updates should *never* have *non-security content* prechecked
    > .
    >
     
  4. ANGELKISSES420

    ANGELKISSES420 Flightless Bird

    RE: Recovery Method- KB977165 Can/May/Will Cause BSODs for Some Wi

    what about all the people who cant boot from their xp disc?? how do they get
    their pc fixed??? microsoft says its a hardware issue, but thats funny
    considering everything worked fine til the update.. and if it was a hardware
    issue or "coincedence" then how come at least 20+ people cant even boot from
    disc either??? wheres our "FIX"

    "Salsan" wrote:

    > You have to uninstall latest updates to get solve the blue screen errors.
    >
    > http://www.techsupportserve.com/for...ter-update-it-is-stopping-at-the-blue-screen/
    >
    > Refer the above link to get how to resolve this issue ....
    >
    >
    > "MowGreen" wrote:
    >
    > > New Patches Cause BSoD for Some Windows XP Users
    > > http://www.krebsonsecurity.com/2010/02/new-patches-cause-bsod-for-some-windows-xp-users/
    > >
    > > BLUE SCREEN, UNABLE TO BOOT AFTER WINDOWS XP UPDATE TODAY
    > > http://social.answers.microsoft.com.../thread/73cea559-ebbd-4274-96bc-e292b69f2fd1/
    > > ============================================================================================
    > >
    > > A workaround to remove KB977165 and a method to mitigate the
    > > vulnerability this update addresses has been posted in the above Windows
    > > Update forum by Kevin Hau of Microsoft:
    > >
    > > " Hello Everyone,
    > >
    > > I wanted to thank everyone for the great information and discusion in
    > > this thread!
    > >
    > > We have found that there is only one patch that requires un-installation
    > > to resolve the blue screen issue. KB977165 is the patch in question, the
    > > other patches do not seem to cause the blue screen behaviour and do not
    > > need to be uninstalled.
    > >
    > > With that in mind, here's the updated solution steps:
    > >
    > > 1. Boot from your Windows XP CD or DVD and start the recovery console
    > > (see this Microsoft article for help with this step)
    > >
    > > Once you are in the Repair Screen..
    > >
    > > 2. Type this command: CHDIR $NtUninstallKB977165$\spuninst
    > >
    > > 3. Type this command: BATCH spuninst.txt
    > >
    > > 4. When complete, type this command: exit
    > >
    > >
    > > IMPORTANT: If you are able to uninstall the patch and get back into
    > > Windows, in order to stay protected you can use the following automated
    > > solution which secures your PC against the vulnerabilities that are
    > > resolved with KB977165 until you can successfully get the update
    > > installed without the blue screens.
    > >
    > > Please see the link below for the article describing the vulnerability
    > > that is fixed with KB977165 and how you can get protected without
    > > installing the actual KB update:
    > >
    > > http://support.microsoft.com/kb/979682
    > >
    > >
    > > I also wanted to thank maxyimus for the great thread, and LThibx for
    > > their participation as well!
    > >
    > > Thanks,
    > >
    > > Kevin "
    > >
    > >
    > >
    > > MowGreen
    > > ================
    > > * -343-* FDNY
    > > Never Forgotten
    > > ================
    > >
    > > banthecheck.com
    > > "Security updates should *never* have *non-security content* prechecked
    > > .
    > >
     
  5. MowGreen

    MowGreen Flightless Bird

    Re: Recovery Method- KB977165 Can/May/Will Cause BSODs for Some Wi

    Tell them to contact MS by phone. I can state for a *fact* that Support
    Engineers are actually driving to folks homes to further investigate
    this issue.

    http://blogs.technet.com/msrc/archi...restart-issues-after-installing-ms10-015.aspx

    " One of the key components when investigating issues like this are
    obtaining memory dumps from computers experiencing the problem. In order
    to get the information we need to fully analyze the issue, some of our
    support engineers have actually driven to customer locations and picked
    up affected systems so we can get the needed crash data directly and
    help inform our investigation. "

    Your system would not boot from the previous HD and the CD would not
    load, correct ? Changing the HD allowed the CD to work, right ?

    Then I strongly suspect the non-functioning HD contains a *rootkit* and
    when the update was applied it caused the rootkit to stop working as
    intended to which in turn disabled the CD player.

    You're wasting your time posting here.
    Call 1-866-PCSAFETY for *no-charge* assistance !


    MowGreen
    ================
    * -343-* FDNY
    Never Forgotten
    ================

    banthecheck.com
    "Security updates should *never* have *non-security content* prechecked



    ANGELKISSES420 wrote:
    > what about all the people who cant boot from their xp disc?? how do they get
    > their pc fixed??? microsoft says its a hardware issue, but thats funny
    > considering everything worked fine til the update.. and if it was a hardware
    > issue or "coincedence" then how come at least 20+ people cant even boot from
    > disc either??? wheres our "FIX"
    >
     

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