[X-post to IE General] > No antivirus installed as of yet... There's a big ol' cluestick, my friend! > Unfortunately none of these are listed in add remove programs. Assuming the "Show Updates" box at the top of A/RP is checked, that's an even bigger cluestick. See... Cleaning a Compromised System http://technet.microsoft.com/en-us/library/cc700813.aspx Back-up any personal data (none of which should be considered 100% trustworthy at this point) then format the HDD & do another clean install of Windows. Please note that a Repair Install (AKA in-place upgrade) will NOT fix this! HOW TO do a clean install of WinXP: See http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 in http://support.microsoft.com/kb/978307 After the clean install, you will have the equivalent of a "new computer" so take care of everything on the following page before otherwise connecting the machine to the internet or a local network (i.e., other computers) and before using a flash drive or SDCard that isn't brand-new or hasn't been freshly formatted: 4 steps to help protect your new computer before you go online http://www.microsoft.com/security/pypc.aspx Other helpful references include: HOW TO get a computer running WinXP Gold (no Service Packs) fully patched (after a clean install) http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a clean install) http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b Tip: Run with IE6 installed for a few days to make certain everything's OK. When you're ready to try another install of IE8, reply to this thread & I'll give you some tips. Tip: After getting the computer fully-patched, download/install KB971029 manually: http://support.microsoft.com/kb/971029 NB: Any Norton or McAfee free-trial that came preinstalled on the computer when you bought it will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the free-trial AND download/run the appropriate removal tool BEFORE installing any updates, Windows Service Packs or IE upgrades AND BEFORE installing your new anti-virus application (which will require WinXP SP3 to be installed). Norton Removal Tool ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe McAfee Consumer Products Removal Tool http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 V wrote: > Hi all I have some more details. > > I managed to get into safe mode. Here is what I found. > > The last system restore point was a Distributed Software Restore Point at > 34am. > > When I look in C:Windows\IE8Updates directory I found three updates > created > at 35am, which means those have to be the last three downloaded and one > most likely is the problem child. > > The updates are called: > KB971961 > KB976662 > KB981332 > > Unfortunately none of these are listed in add remove programs. My only > option here would be to do a system restore and try one at a time all over > again if the issue is fixed with the system restore point. > > I would rather know the exact issue and fix it if possible. > > One last note, I did also get into Event viewer is safemode and found > these > two entries after the updates were installed: > > Event 7022 The Distributed Link Tracking Client service hung on starting. > & > Event 7022 The Automatic Updates service hung on starting. > > Maybe I have now provided enough for someone to know what is going on. > > Just one last point of interest. This should not have any impact on the > issue because the machine works fine until the final updates are installed > but, for some reason when you use the recovery cd's for this machine you > end > up getting formatted into the FAT32 format. Before did even the first > thing > I used microsoft built in convert tool from command prompt as per the > instructions and converted to NTFS. > > Thanks for any help you can provide. If this is not solved I may just try > to > keep this machine going and not use IE8 just stick with IE7. > >> I have reformatted a computer twice tonight and have had the exact same >> issue twice. I at least have it narrowed down to some windows updates. >> >> System: >> XP Home SP3 >> IE6 Direct upgrade to IE8. >> No antivirus installed as of yet because tried to replicate issue and >> eliminate it as an issue. >> >> Here is what happens. >> >> Do a fresh clean install from recovery cd's which gives me SP2. Then >> upgrade to SP3. >> >> Go and get all high priority updates for the computer. Flash Player >> Security Update fails. >> >> Go back to Windows updates and get notice that components are not >> registered. No big deal just reboot scan again and all is well. >> >> Now that all XP updates are installed I decide to put in IE8. I did this >> eariler the first time which is why I did not know it was the issue. >> >> Anyway after installing IE8 all is still well at this point. >> >> After installing IE8 I get 3 new high priority updates. Download and >> install the updates and the machine becomes toast. I do not yet have >> automatic updates turned on so each reboot I got the notice that I need >> to >> adjust the settings. This notice no longer comes up after the security >> updates for IE8 were installed. The machine also no longer reboots and >> freezes up. Can not even shut the machine down normally. I have to hold >> the power button to turn it off. >> >> I sure wish I could tell you the three updates that were involved so >> maybe >> you could narrow it down but I just am not sure because I can nolonger >> get >> to add remove programs or event viewer to tell you what is happening or >> what the last updates were. IE will not open so I can not look on the >> windows update site either. >> >> Looks like I may have to rebuild this machine and stick with IE7. >> >> I have never had an issue like this in my life where a clean install of >> windows acts like this. Not once but twice and antivirus of any kind has >> not been installed. >> >> Go figure. I have wasted hours and accomplished nothing.