Re: Reinstallation/Repair of Office 2003

[Bill]

Hello, Bob,

I hope you're still on the air with MS. I have a similar question to
Steve's from 4 years ago.

I have two valid Office 2003 Professional upgrade installations on two
different machines. For one machine, there was a problem with the hard drive
that could only be repaired by reformatting. When I attempted reinstallation
of Office 2003 Professional using the upgrade disk, it asked for the
underlying version (Office XP Professional, in this case), which I had as an
upgrade version. It did not recognize this as valid and "hung" the
installation at the verification point. I tried using all the previous valid
underlying Office software disks I have but experienced similar installation
failures, presumably because all were upgrade versions. Is there any fix for
this problem? (My short range solution was to buy and install a full version
of one of the Office 2007 family.)

This is an important question because, on my other machine, running a
similarly valid and unique Office 2003 Professional program, I'm planning to
essentially rebuild the machine with more RAM and a new, much larger capacity
hard drive. I'm delaying that, though, because I don't want not to be able
to reinstall Office 2003 Professional from my upgrade disk. Again, can you
offer any assistance here? My recollection is that this has not been a
problem before, when I've changed computers or hard drives; the previous
version, even though an upgrade, has always been sufficient to get the later
upgrade version installed.

Bill

"Bob Buckland ?" wrote:

> Hi Steve,
>
>
> In addition to programs stored on a hard drive Office relies on a large number of registry entries as well. If you moved an
> existing drive from being the Operating System drive to an additional data drive on another computer those registry entries aren't
> in play in the new configuration.
>
> If you have the disks fro the Office XP upgrade when you install Office 2003 you should generally be able to use that CD as the
> qualifying product to 'show' the installation program during the Office 2003 installation.
>
> ==========
> <<"Steve" <Steve@discussions.microsoft.com> wrote in message news:1DFD3F81-A8E7-4AA7-89B3-7F65EB8650C2@microsoft.com...
> I had two computers. The computer that had Office 2003 on it died, so I took
> the hard drive with Office 2003 on it and made it part of my second computer.
> Windows assigned it G: drive.
>
> When I tried to run any of the office programs it gave me the error message
> that "The Operating System is currently not configured to run this
> application." I tried to reinstall/repair Office 2003 with the CD (Upgrade),
> but when I tried to do it, it said that it can't find a copy of Office
> 97/Office XP. I pointed it to the G: drive but it still said it can't find
> it.
>
> I no longer have my original Office 97 CD. I only have the upgrade versions
> of Office XP and Office 2003. Is there any way I can get this going again?
>
> Thanks. >>
> --
> Let us know if this helped you,
>
> Bob Buckland ?
> MS Office System Products MVP
>
> *Courtesy is not expensive and can pay big dividends*
>
> For Everyday MS Office tips to "use right away" -
> http://microsoft.com/events/series/administrativetipsandtricks.mspx
>
>
>
>

 

[Zaidy036]

In article BA6C811-DA03-491A-ACE9-08B830C397E0@microsoft.com>,
Bill@discussions.microsoft.com says...
>
> Hello, Bob,
>
> I hope you're still on the air with MS. I have a similar question to
> Steve's from 4 years ago.
>
> I have two valid Office 2003 Professional upgrade installations on two
> different machines. For one machine, there was a problem with the hard drive
> that could only be repaired by reformatting. When I attempted reinstallation
> of Office 2003 Professional using the upgrade disk, it asked for the
> underlying version (Office XP Professional, in this case), which I had as an
> upgrade version. It did not recognize this as valid and "hung" the
> installation at the verification point. I tried using all the previous valid
> underlying Office software disks I have but experienced similar installation
> failures, presumably because all were upgrade versions. Is there any fix for
> this problem? (My short range solution was to buy and install a full version
> of one of the Office 2007 family.)
>
> This is an important question because, on my other machine, running a
> similarly valid and unique Office 2003 Professional program, I'm planning to
> essentially rebuild the machine with more RAM and a new, much larger capacity
> hard drive. I'm delaying that, though, because I don't want not to be able
> to reinstall Office 2003 Professional from my upgrade disk. Again, can you
> offer any assistance here? My recollection is that this has not been a
> problem before, when I've changed computers or hard drives; the previous
> version, even though an upgrade, has always been sufficient to get the later
> upgrade version installed.
>
> Bill
>
> "Bob Buckland ?" wrote:
>
> > Hi Steve,
> >
> >
> > In addition to programs stored on a hard drive Office relies on a large number of registry entries as well. If you moved an
> > existing drive from being the Operating System drive to an additional data drive on another computer those registry entries aren't
> > in play in the new configuration.
> >
> > If you have the disks fro the Office XP upgrade when you install Office 2003 you should generally be able to use that CD as the
> > qualifying product to 'show' the installation program during the Office 2003 installation.
> >
> > ==========
> > <<"Steve" <Steve@discussions.microsoft.com> wrote in message news:1DFD3F81-A8E7-4AA7-89B3-7F65EB8650C2@microsoft.com...
> > I had two computers. The computer that had Office 2003 on it died, so I took
> > the hard drive with Office 2003 on it and made it part of my second computer.
> > Windows assigned it G: drive.
> >
> > When I tried to run any of the office programs it gave me the error message
> > that "The Operating System is currently not configured to run this

I think the easiest option is to make an Image of the old HDD and use it to
format the new HDD. The image can be stored on the forst PC if it is networked,
on an external HDD, or even burned to DVDs.

See http://www.acronis.com/homecomputing/products/trueimage/ for one program.