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RE: Office key

Discussion in 'Microsoft Office' started by snobunny, Feb 22, 2010.

  1. snobunny

    snobunny Flightless Bird

    Hi Deborah,
    I am new to the Microsoft Office board. I have a Sony Vaio Notebook which
    was purchased in 2006 it is running Windows XP Professional. Microsoft Office
    2003 trial version was pre-installed on my computer. I have used office 2003
    since I purchased my computer. In November, my computer went out and would
    not even restore using the restore disc's. Sony agreed to check it out & fix
    it if possible. The hard drive had to be replaced and I was told that I woud
    receive the computer back with factory settings exactly like it was when I
    purchased it. I agreed to repair it but never realized that I would loose my
    product key and that Sony would refuse to help me with this issue. Sony told
    me to contact Microsoft. Microsoft told me to contact Sony. I feel like a
    dog chasing my tail. No one wants to take responsibility. If I was going to
    get my computer back "Exactly like it was when I purchased it" then why
    wasn't I provided a replacement product key? I told both companies that I
    evidentally mistakenly threw away the card that the product key was on. Why
    put an important piece of information on a post card??? The key should have
    been on the bottom of the computer like all the other stickers. I paid
    nearly $3000 for a Business version and cannot access my business documents.
    I could have spent half of that and downloaded office free on-line. I have a
    bad taste in my mouth, so to speak, for both Sony & Microsoft and I am
    seriously considering doing business with Apple.
    Thank you for your time.


    Snobunny



    "Deborah Jean" wrote:

    > Write me at my yahoo email address and I'll help you with this.
    >
    > morath11@yahoo.com
    >
    > "jirka" wrote:
    >
    > > My system has recently crashed and after reinstal I realized that I lost the
    > > CD key for my Office 2003. Is there any way I can, upon proving that I do
    > > have a genuine OEM MS product, get a new key?
    > > Thanks for any help
    > > Jirka
    > >
     
  2. JoAnn Paules [MVP]

    JoAnn Paules [MVP] Flightless Bird

    It's not Microsoft or Sony's fault that you did not keep the key. There are
    programs out there that you could have run to get all of your product keys
    so you could store them in a secure location. And if you paid $3000 for
    Office, you must have been walking around with a target on your back.

    As for doing business with Apple, you could buy a copy of Office for Mac and
    still have the same issues.

    Product keys = money. You really should keep track of them like you would
    any investment.

    --
    JoAnn Paules
    MVP Microsoft [Publisher]
    Tech Editor for "Microsoft Publisher 2007 For Dummies"



    "snobunny" <snobunny@discussions.microsoft.com> wrote in message
    news:D179419B-5B02-48F6-B05F-1BB98FBA80EC@microsoft.com...
    > Hi Deborah,
    > I am new to the Microsoft Office board. I have a Sony Vaio Notebook which
    > was purchased in 2006 it is running Windows XP Professional. Microsoft
    > Office
    > 2003 trial version was pre-installed on my computer. I have used office
    > 2003
    > since I purchased my computer. In November, my computer went out and would
    > not even restore using the restore disc's. Sony agreed to check it out &
    > fix
    > it if possible. The hard drive had to be replaced and I was told that I
    > woud
    > receive the computer back with factory settings exactly like it was when I
    > purchased it. I agreed to repair it but never realized that I would loose
    > my
    > product key and that Sony would refuse to help me with this issue. Sony
    > told
    > me to contact Microsoft. Microsoft told me to contact Sony. I feel like
    > a
    > dog chasing my tail. No one wants to take responsibility. If I was going
    > to
    > get my computer back "Exactly like it was when I purchased it" then why
    > wasn't I provided a replacement product key? I told both companies that I
    > evidentally mistakenly threw away the card that the product key was on.
    > Why
    > put an important piece of information on a post card??? The key should
    > have
    > been on the bottom of the computer like all the other stickers. I paid
    > nearly $3000 for a Business version and cannot access my business
    > documents.
    > I could have spent half of that and downloaded office free on-line. I
    > have a
    > bad taste in my mouth, so to speak, for both Sony & Microsoft and I am
    > seriously considering doing business with Apple.
    > Thank you for your time.
    >
    >
    > Snobunny
    >
    >
    >
    > "Deborah Jean" wrote:
    >
    >> Write me at my yahoo email address and I'll help you with this.
    >>
    >> morath11@yahoo.com
    >>
    >> "jirka" wrote:
    >>
    >> > My system has recently crashed and after reinstal I realized that I
    >> > lost the
    >> > CD key for my Office 2003. Is there any way I can, upon proving that I
    >> > do
    >> > have a genuine OEM MS product, get a new key?
    >> > Thanks for any help
    >> > Jirka
    >> >
     
  3. Bob I

    Bob I Flightless Bird

    The nearly $3000 included the laptop. Office would have been only about
    $600 of that.

    JoAnn Paules [MVP] wrote:

    > It's not Microsoft or Sony's fault that you did not keep the key. There are
    > programs out there that you could have run to get all of your product keys
    > so you could store them in a secure location. And if you paid $3000 for
    > Office, you must have been walking around with a target on your back.
    >
    > As for doing business with Apple, you could buy a copy of Office for Mac and
    > still have the same issues.
    >
    > Product keys = money. You really should keep track of them like you would
    > any investment.
    >
     
  4. Tom Willett

    Tom Willett Flightless Bird

    "snobunny" <snobunny@discussions.microsoft.com> wrote in message
    news:D179419B-5B02-48F6-B05F-1BB98FBA80EC@microsoft.com...
    > No one wants to take responsibility. If I was going to

    No, YOU don't want to take responsibility for your own actions.


    I told both companies that I
    : evidentally mistakenly threw away the card that the product key was on.
    Why
    : put an important piece of information on a post card???

    YOU threw it away. YOU should have paid attention. Perhaps they should have
    put it on a billboard in front of your house?

    The key should have
    : been on the bottom of the computer like all the other stickers.

    What "all" other stickers? Ludicrous statement.
     
  5. Peter Foldes

    Peter Foldes Flightless Bird

    You fault and nobody else's. You should have kept the key in a secure place

    --
    Peter

    Please Reply to Newsgroup for the benefit of others
    Requests for assistance by email can not and will not be acknowledged.

    "snobunny" <snobunny@discussions.microsoft.com> wrote in message
    news:D179419B-5B02-48F6-B05F-1BB98FBA80EC@microsoft.com...
    > Hi Deborah,
    > I am new to the Microsoft Office board. I have a Sony Vaio Notebook which
    > was purchased in 2006 it is running Windows XP Professional. Microsoft Office
    > 2003 trial version was pre-installed on my computer. I have used office 2003
    > since I purchased my computer. In November, my computer went out and would
     
  6. Michael

    Michael Flightless Bird

    "snobunny" <snobunny@discussions.microsoft.com> wrote in message
    news:D179419B-5B02-48F6-B05F-1BB98FBA80EC@microsoft.com...
    > Hi Deborah,
    > I am new to the Microsoft Office board. I have a Sony Vaio Notebook which
    > was purchased in 2006 it is running Windows XP Professional. Microsoft
    > Office
    > 2003 trial version was pre-installed on my computer.


    <snipped brainless diatribe>

    Just for you, snobunny<LOOOOL!!!>, Microsoft will send an employee to each
    and every consumer who purchases any Microsoft product and their only
    responsibility will be to babysit the brainless, such as yourself.
    --


    "Don't pick a fight with an old man.
    If he is too old to fight, he'll just kill you."
     
  7. Susan Ramlet

    Susan Ramlet Flightless Bird

    Hi, snobunny,

    While it is, indeed, your responsibility to keep your license information,
    if you have an immediate need and no $ to purchase Office, try OpenOffice
    (http://www.openoffice.org). It's a free productivity suite that has some
    compatibility with Microsoft Office applications.

    BTW, Apple's awesome, but they would agree that it's your responsibility to
    keep track of what you own.

    --
    Susan Ramlet
    **please reply to the newsgroup so others may benefit**


    "snobunny" <snobunny@discussions.microsoft.com> wrote in message
    news:D179419B-5B02-48F6-B05F-1BB98FBA80EC@microsoft.com...
    > Hi Deborah,
    > I am new to the Microsoft Office board. I have a Sony Vaio Notebook which
    > was purchased in 2006 it is running Windows XP Professional. Microsoft
    > Office
    > 2003 trial version was pre-installed on my computer. I have used office
    > 2003
    > since I purchased my computer. In November, my computer went out and would
    > not even restore using the restore disc's. Sony agreed to check it out &
    > fix
    > it if possible. The hard drive had to be replaced and I was told that I
    > woud
    > receive the computer back with factory settings exactly like it was when I
    > purchased it. I agreed to repair it but never realized that I would loose
    > my
    > product key and that Sony would refuse to help me with this issue. Sony
    > told
    > me to contact Microsoft. Microsoft told me to contact Sony. I feel like
    > a
    > dog chasing my tail. No one wants to take responsibility. If I was going
    > to
    > get my computer back "Exactly like it was when I purchased it" then why
    > wasn't I provided a replacement product key? I told both companies that I
    > evidentally mistakenly threw away the card that the product key was on.
    > Why
    > put an important piece of information on a post card??? The key should
    > have
    > been on the bottom of the computer like all the other stickers. I paid
    > nearly $3000 for a Business version and cannot access my business
    > documents.
    > I could have spent half of that and downloaded office free on-line. I
    > have a
    > bad taste in my mouth, so to speak, for both Sony & Microsoft and I am
    > seriously considering doing business with Apple.
    > Thank you for your time.
    >
    >
    > Snobunny
    >
    >
    >
    > "Deborah Jean" wrote:
    >
    >> Write me at my yahoo email address and I'll help you with this.
    >>
    >> morath11@yahoo.com
    >>
    >> "jirka" wrote:
    >>
    >> > My system has recently crashed and after reinstal I realized that I
    >> > lost the
    >> > CD key for my Office 2003. Is there any way I can, upon proving that I
    >> > do
    >> > have a genuine OEM MS product, get a new key?
    >> > Thanks for any help
    >> > Jirka
    >> >
     
  8. JoAnn Paules [MVP]

    JoAnn Paules [MVP] Flightless Bird

    I would hope so but............?

    --
    JoAnn Paules
    MVP Microsoft [Publisher]
    Tech Editor for "Microsoft Publisher 2007 For Dummies"



    "Bob I" <birelan@yahoo.com> wrote in message
    news:eToR7f$sKHA.4796@TK2MSFTNGP02.phx.gbl...
    > The nearly $3000 included the laptop. Office would have been only about
    > $600 of that.
    >
    > JoAnn Paules [MVP] wrote:
    >
    >> It's not Microsoft or Sony's fault that you did not keep the key. There
    >> are programs out there that you could have run to get all of your product
    >> keys so you could store them in a secure location. And if you paid $3000
    >> for Office, you must have been walking around with a target on your back.
    >>
    >> As for doing business with Apple, you could buy a copy of Office for Mac
    >> and still have the same issues.
    >>
    >> Product keys = money. You really should keep track of them like you would
    >> any investment.
    >>

    >
     

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