[Crosspost to IE General as you've got a related thread there, too.] You should be able to access your account via http://mail.live.com, Sam, as long as you do so at least once-a-month (could be once every 90 days but YMMV). HOW TO Optimize IE for Windows Live Hotmail (Revised 08 March 2010) http://windowslivehelp.com/solution.aspx?solutionid=3c7c3338-369e-4220-b29d-71ce660fe5a0 What to do if you can't sign into Windows Live Hotmail http://windowslivehelp.com/solution.aspx?solutionid=293962dd-b4a0-4ee7-a661-8254ae9c8d78 Windows Live Online Solutions Center http://windowslivehelp.com/Default.aspx Solutions for Common Hotmail Problems http://windowslivehelp.com/solutions.aspx?productid=1 Hotmail Community Forums <=post all Hotmail-specific questions here! http://windowslivehelp.com/forums.aspx?productid=1 -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 Sam wrote: > About two years ago, I dropped my MSN monthly paid subscription for dialup > service since I was using DSL from AT&T. MS DSL is not available in my > area. To keep my MSN email address, I had to sign in monthly and check > my > emails. So far this has worked okay. However, since the last three days, > I > cannot bring up the msn.com web site (the msn web site will briefly appear > for one or two seconds, disappear and return again. This blinking back > and > forth will continue until a dialog box comes up and states that it is > unable > to connect to the web page. However, I am able to connect to any other > web > page that I have visited. > > For the moment, I am not interested in connecting to the msn.com web page > other than to keep my MSN email address active. I am wondering if signing > in to the http://login.live.com and checking my mail there will be > adequate > to keep my MSN email address active? Any help would be very much > appreciated, Sam. > > P.S. Yesterday work with IE tech support concerning this problem but > without any luck. We reset IE8, disabled my Antivirus program, booted up > in > Safe Mode with net connection but without any luck. The next suggestion > tech had was to uninstall IE 8, but I declined. I really don't want to do > this since my computer has been working without any problems for the last > year. I planned to get a new computer next month and so don't want to > create any further problems for now on my current computer.