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Re: IE 8 has stopped working

R

rob^_^

Flightless Bird
Hi Fox,

That may be a symptom of an old version of the GTB... seen about a year ago
when IE8 was first released to the web.


Viz. When you start IE8 normally all of your IE Addons are disabled, even
though the Addons Manager shows them to be enabled.

To fix this version of the GTB you must

Uninstall the GTB.

Reboot your machine. (!important)

Then goto toolbar.google.com and install the latest version if you want to.

The Win7 Troubleshooters are pretty good, they should detect which Addons
you need to uninstall or upgrade.

<wink>

Regards.

"The Fox0408" <TheFox0408@discussions.microsoft.com> wrote in message
news:AEE899F3-6BCC-482E-8945-18DD43399328@microsoft.com...
> Thanks Rob,
> According to the list of installed software, I had the Google Toolbar
> installed. When I clicked on it in the list (Control Panel -->Programs
> and
> Features) it did not give me the option of changing. It disappeared from
> the
> list. I think I will leave it off and see what happens to IE.
>
> Again, many thanks for speedy response.
>
> "rob^_^" wrote:
>
>> Hi,
>>
>> That's Automatic Crash Recovery. See Start>Control Panel>Problem Reports
>> and
>> Solutions.
>>
>> Do you have the latest version of the Google Toolbar installed? (6+)
>> Download and install v6+ from toolbar.google.com
>> (ntdll.dll errors are associated with an incorrect GTB version)
>>
>>
>> Also try running IE in noAddons mode to test for other incompatible
>> Addons.
>>
>> Regards.
>>
>> "The Fox0408" <The Fox0408@discussions.microsoft.com> wrote in message
>> news:98699EA9-270B-43B2-B509-110C9D75A49D@microsoft.com...
>> > The actual message is:
>> > Internet Explorer has stopped working
>> > Windows can check online... etc.
>> >
>> > In fact, I cannot see any evidence of IE having stopped working, but
>> > this
>> > message pops up frequently. OS: Vista SP2
>> >
>> > The details of the stopped working message are:
>> >
>> > Problem signature:
>> > Problem Event Name: APPCRASH
>> > Application Name: iexplore.exe
>> > Application Version: 8.0.6001.18882
>> > Application Timestamp: 4b3ed243
>> > Fault Module Name: ntdll.dll
>> > Fault Module Version: 6.0.6002.18005
>> > Fault Module Timestamp: 49e03821
>> > Exception Code: c0000005
>> > Exception Offset: 00066739
>> > OS Version: 6.0.6002.2.2.0.256.6
>> > Locale ID: 4105
>> >
>> > Although it is not fatal, the periodic appearance of this message is
>> > highly
>> > annoying.
>> > Any suggestions are welcome (yes, I know, switch away from Vista!)
>> >

>
 
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