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problems with new Samsung r780

J

jeesers

Flightless Bird
I bought the Samsung R780 about two weeks ago and its starting to freeze
up already. This experience isnt new to me either, I actually returned
my earlier R780 because of the problem.

Anyways, on this computer i decided to only install very well know
programs ie: itunes steam things like that, well it still froze. I did a
full system restore and only installed Noroton security, and Spyware
search and destroy.

Yet again it feezes up. I have done many regesitry cleaners, virus and
spyware sweeps, disc defragements, i wanted to see if it was the
temperature and i walked in today my room maybe 60 degree F and turned
it on for the first time today and it froze within 5 minutes.

I have done both Samsung and Norton system diagnostic tests, nothing
wrong with that either.

I just did a harddisk scan and every thing is alright there. I dont
know what else to do. Out of the 40 reviews on best buy there are none
that say there is a feezing issue, so do i just have terrible luck or
something?
 
B

BillW50

Flightless Bird
In news:jeesers.4adb4q@no.email.invalid,
jeesers typed on Sun, 2 May 2010 20:38:02 -0500:
> Any one got an idea?


Yes I do! I was researching this for hours yesterday. And I couldn't
find people complaining about this either.

One thing I believe everybody should have is an utility to measure CPU
temperature. I like BattStat v0.98 myself. Although I don't think your
problem is due from overheating. But it wouldn't be a bad idea to check
anyway.

http://users.rcn.com/tmtalpey/BattStat/

And second of all, you have to be very careful with registry cleaners.
As they have a habit of breaking things and can cause the problem you
are having.

And iTunes and Norton both have been known to cause Windows to crash and
freeze. So I would remove them and see if the problem disappears.

Other than that, I would restore it back to the factory state, don't add
any new programs or anything. Okay a antivirus checker like Avast would
be a very good idea if you plan on going on the web. And run it as is
and see if the problem is still there.

If it is, try running something completely different like a live version
of Linux on CD. That way you don't touch anything on your hard drive at
all. Don't install it, just run from the CD itself. If the problem is
still there. It must be a hardware problem.

Say you are not using it on a bed or something which is blocking the
cooling vents or something, are you?

--
Bill
Gateway M465e ('06 era) - Windows XP SP3
 
J

John Doue

Flightless Bird
On 5/3/2010 4:29 PM, BillW50 wrote:
> In news:jeesers.4adb4q@no.email.invalid,
> jeesers typed on Sun, 2 May 2010 20:38:02 -0500:
>> Any one got an idea?

>
> Yes I do! I was researching this for hours yesterday. And I couldn't
> find people complaining about this either.
>
> One thing I believe everybody should have is an utility to measure CPU
> temperature. I like BattStat v0.98 myself. Although I don't think your
> problem is due from overheating. But it wouldn't be a bad idea to check
> anyway.
>
> http://users.rcn.com/tmtalpey/BattStat/
>
> And second of all, you have to be very careful with registry cleaners.
> As they have a habit of breaking things and can cause the problem you
> are having.
>
> And iTunes and Norton both have been known to cause Windows to crash and
> freeze. So I would remove them and see if the problem disappears.
>
> Other than that, I would restore it back to the factory state, don't add
> any new programs or anything. Okay a antivirus checker like Avast would
> be a very good idea if you plan on going on the web. And run it as is
> and see if the problem is still there.
>
> If it is, try running something completely different like a live version
> of Linux on CD. That way you don't touch anything on your hard drive at
> all. Don't install it, just run from the CD itself. If the problem is
> still there. It must be a hardware problem.
>
> Say you are not using it on a bed or something which is blocking the
> cooling vents or something, are you?
>

Any more specific use you can think of for a laptop, Bill? :). I am not
an imaginative person ...

More seriously, obviously the first thing to do is restoring the machine
to its ouf of the factory state. Check it thoroughly without adding
anything (any AV will be a good excuse for the vendor) and in doubt,
return it before it's too late.
--
John Doue
 
J

jeesers

Flightless Bird
Thats dedication Bill, and i appreciate it a lot. I posted this on
several other websites and no help.

My laptop stays on my desk 99% of the time, sometimes i'll move it to
the kitchen but then its on a table top.

Ill check these out and let you know, and thanks a lot!
 
H

horseparade

Flightless Bird
Not that this will be of any help, but I've had the same problem,
although for me it has only crashed when either listening to music or
watching a video. At first it was infrequent but it has become more
frequent and I am surprised my hard drive hasn't died yet from all the
times I've had to turn it off. Any ideas what it might be? I've only had
the laptop for 4 months.
 
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