Hello: Thanks to all who answered my post. You were right I did not have Java (TM) 6 update 18 installed in control panal on my computer. But now I do. One last question to bookmark this post. When I made the intial download from Java.com I spoke of the program that I installed and is situated on to desktop. This program can not be found in add and remove nor is in revo uninstaller. Honestly being new to this tech support thing I have not tried to open up this icon and clicking on it. How can I go back and download the program from the site Java.com? Thank you very much so Eddy.