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Problem with IE

J

jemma_t

Flightless Bird
I am trying to open internet explorer on a windows vista computer and when I
do it asks to choose a program to rule the file: iexplore.exe. It provides as
an option internet explorer, which when clicked then states choose a
programme to run the file: ssvagent.exe. This process keeps repeating. The
alternative is to open it with google chrome which enables me to access the
internet, but auromatically tries to download iexplore.exe. I've tried to
download this, and ccleaner and mozilla but can not run any of them as it
asks me to choose a program to run these.

It's a frustrating endless cycle - I'd be grateful for any help!

Thanks :)
 
C

Charles W Davis

Flightless Bird
You obviously have a machine that is infected by malware. Boot your system
in Safe mode with Internet. Download, install and update Malwarebytes, then
do a thorough scan. Remove all infections found. Reboot in normal mode.

"jemma_t" <jemma_t@discussions.microsoft.com> wrote in message
news:3BB3A820-03D1-4F95-9A60-3EF7BD7EDC4F@microsoft.com...
>I am trying to open internet explorer on a windows vista computer and when
>I
> do it asks to choose a program to rule the file: iexplore.exe. It provides
> as
> an option internet explorer, which when clicked then states choose a
> programme to run the file: ssvagent.exe. This process keeps repeating. The
> alternative is to open it with google chrome which enables me to access
> the
> internet, but auromatically tries to download iexplore.exe. I've tried to
> download this, and ccleaner and mozilla but can not run any of them as it
> asks me to choose a program to run these.
>
> It's a frustrating endless cycle - I'd be grateful for any help!
>
> Thanks :)
 
P

PA Bear [MS MVP]

Flightless Bird
Have you configured IE (version?) as your default Browser in the CUSTOM
section of Set Program Access and Computer Defaults?


jemma_t wrote:
> I am trying to open internet explorer on a windows vista computer and when
> I
> do it asks to choose a program to rule the file: iexplore.exe. It provides
> as an option internet explorer, which when clicked then states choose a
> programme to run the file: ssvagent.exe. This process keeps repeating. The
> alternative is to open it with google chrome which enables me to access
> the
> internet, but auromatically tries to download iexplore.exe. I've tried to
> download this, and ccleaner and mozilla but can not run any of them as it
> asks me to choose a program to run these.
>
> It's a frustrating endless cycle - I'd be grateful for any help!
>
> Thanks :)
 
V

VanguardLH

Flightless Bird
jemma_t wrote:

> ssvagent.exe


Have you Googled on this filename? It is part of Sun's Java runtime. Have
you tried uninstall ALL versions of Java and then installing just the latest
version?
 
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