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Problem with IE

Discussion in 'Internet Explorer' started by jemma_t, Feb 7, 2010.

  1. jemma_t

    jemma_t Flightless Bird

    I am trying to open internet explorer on a windows vista computer and when I
    do it asks to choose a program to rule the file: iexplore.exe. It provides as
    an option internet explorer, which when clicked then states choose a
    programme to run the file: ssvagent.exe. This process keeps repeating. The
    alternative is to open it with google chrome which enables me to access the
    internet, but auromatically tries to download iexplore.exe. I've tried to
    download this, and ccleaner and mozilla but can not run any of them as it
    asks me to choose a program to run these.

    It's a frustrating endless cycle - I'd be grateful for any help!

    Thanks :)
     
  2. Charles W Davis

    Charles W Davis Flightless Bird

    You obviously have a machine that is infected by malware. Boot your system
    in Safe mode with Internet. Download, install and update Malwarebytes, then
    do a thorough scan. Remove all infections found. Reboot in normal mode.

    "jemma_t" <jemma_t@discussions.microsoft.com> wrote in message
    news:3BB3A820-03D1-4F95-9A60-3EF7BD7EDC4F@microsoft.com...
    >I am trying to open internet explorer on a windows vista computer and when
    >I
    > do it asks to choose a program to rule the file: iexplore.exe. It provides
    > as
    > an option internet explorer, which when clicked then states choose a
    > programme to run the file: ssvagent.exe. This process keeps repeating. The
    > alternative is to open it with google chrome which enables me to access
    > the
    > internet, but auromatically tries to download iexplore.exe. I've tried to
    > download this, and ccleaner and mozilla but can not run any of them as it
    > asks me to choose a program to run these.
    >
    > It's a frustrating endless cycle - I'd be grateful for any help!
    >
    > Thanks :)
     
  3. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Have you configured IE (version?) as your default Browser in the CUSTOM
    section of Set Program Access and Computer Defaults?


    jemma_t wrote:
    > I am trying to open internet explorer on a windows vista computer and when
    > I
    > do it asks to choose a program to rule the file: iexplore.exe. It provides
    > as an option internet explorer, which when clicked then states choose a
    > programme to run the file: ssvagent.exe. This process keeps repeating. The
    > alternative is to open it with google chrome which enables me to access
    > the
    > internet, but auromatically tries to download iexplore.exe. I've tried to
    > download this, and ccleaner and mozilla but can not run any of them as it
    > asks me to choose a program to run these.
    >
    > It's a frustrating endless cycle - I'd be grateful for any help!
    >
    > Thanks :)
     
  4. VanguardLH

    VanguardLH Flightless Bird

    jemma_t wrote:

    > ssvagent.exe


    Have you Googled on this filename? It is part of Sun's Java runtime. Have
    you tried uninstall ALL versions of Java and then installing just the latest
    version?
     

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