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Pending system reboot

Discussion in 'Windows XP' started by LeeG, Jan 3, 2010.

  1. LeeG

    LeeG Flightless Bird

    When installing some software the installer stops with the message 'The
    application has a pending system reboot. Please reboot and restart the
    installer.' I have performed several soft and hard reboots. I have also
    followed the solution to delete the 'filerenameoperations' key from the
    registry. both have not solved the problem.

    Is there other registry keys I need to look for to stop this error.
     
  2. SC Tom

    SC Tom Flightless Bird

    "LeeG" <lee.gorton(removethis)@hotmail.co.uk> wrote in message
    news:85D5A9ED-ACAC-4856-B577-CEB334782E01@microsoft.com...
    > When installing some software the installer stops with the message 'The
    > application has a pending system reboot. Please reboot and restart the
    > installer.' I have performed several soft and hard reboots. I have also
    > followed the solution to delete the 'filerenameoperations' key from the
    > registry. both have not solved the problem.
    >
    > Is there other registry keys I need to look for to stop this error.


    Either look in the registry or use msconfig to check the entries under these
    two keys:

    \HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    \HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

    See if there are any entries for the software you're installing. As always,
    make a backup of the registry before doing any manual changes.
    --
    SC Tom
     
  3. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    What software?

    LeeG wrote:
    > When installing some software the installer stops with the message 'The
    > application has a pending system reboot. Please reboot and restart the
    > installer.' I have performed several soft and hard reboots. I have also
    > followed the solution to delete the 'filerenameoperations' key from the
    > registry. both have not solved the problem.
    >
    > Is there other registry keys I need to look for to stop this error.
     
  4. LeeG

    LeeG Flightless Bird

    Will this apply even though the error only occurs when the installer is run
    and not at any other time. I might be wrong but do these not run at startup
    thus making the error appear at start up? (FYI I am working on a different
    computer until this is solved and will try your instructions as soon as I can
    get to the other computer.)

    "SC Tom" wrote:

    >
    > "LeeG" <lee.gorton(removethis)@hotmail.co.uk> wrote in message
    > news:85D5A9ED-ACAC-4856-B577-CEB334782E01@microsoft.com...
    > > When installing some software the installer stops with the message 'The
    > > application has a pending system reboot. Please reboot and restart the
    > > installer.' I have performed several soft and hard reboots. I have also
    > > followed the solution to delete the 'filerenameoperations' key from the
    > > registry. both have not solved the problem.
    > >
    > > Is there other registry keys I need to look for to stop this error.

    >
    > Either look in the registry or use msconfig to check the entries under these
    > two keys:
    >
    > \HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    > \HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
    >
    > See if there are any entries for the software you're installing. As always,
    > make a backup of the registry before doing any manual changes.
    > --
    > SC Tom
    >
    > .
    >
     
  5. LeeG

    LeeG Flightless Bird

    The software is the connection software for a '3' (Huawei E156G HSDPA USB
    stick) mobile Broadband dongle.

    "PA Bear [MS MVP]" wrote:

    > What software?
    >
    > LeeG wrote:
    > > When installing some software the installer stops with the message 'The
    > > application has a pending system reboot. Please reboot and restart the
    > > installer.' I have performed several soft and hard reboots. I have also
    > > followed the solution to delete the 'filerenameoperations' key from the
    > > registry. both have not solved the problem.
    > >
    > > Is there other registry keys I need to look for to stop this error.

    > .
    >
     
  6. SC Tom

    SC Tom Flightless Bird

    I'm sorry, I misread your original post. I read that the error message WAS
    occurring at start up. My bad!
    Does the message reoccur at start up? If so, there probably is an entry in
    one of those two keys, or in the Startup folder.
    --
    SC Tom

    "LeeG" <lee.gorton(removethis)@hotmail.co.uk> wrote in message
    news:DBC0C422-5768-4F59-B9F0-62A59AAE11A8@microsoft.com...
    > Will this apply even though the error only occurs when the installer is
    > run
    > and not at any other time. I might be wrong but do these not run at
    > startup
    > thus making the error appear at start up? (FYI I am working on a
    > different
    > computer until this is solved and will try your instructions as soon as I
    > can
    > get to the other computer.)
    >
    > "SC Tom" wrote:
    >
    >>
    >> "LeeG" <lee.gorton(removethis)@hotmail.co.uk> wrote in message
    >> news:85D5A9ED-ACAC-4856-B577-CEB334782E01@microsoft.com...
    >> > When installing some software the installer stops with the message 'The
    >> > application has a pending system reboot. Please reboot and restart the
    >> > installer.' I have performed several soft and hard reboots. I have
    >> > also
    >> > followed the solution to delete the 'filerenameoperations' key from the
    >> > registry. both have not solved the problem.
    >> >
    >> > Is there other registry keys I need to look for to stop this error.

    >>
    >> Either look in the registry or use msconfig to check the entries under
    >> these
    >> two keys:
    >>
    >> \HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    >> \HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
    >>
    >> See if there are any entries for the software you're installing. As
    >> always,
    >> make a backup of the registry before doing any manual changes.
    >> --
    >> SC Tom
    >>
    >> .
    >>
     
  7. LeeG

    LeeG Flightless Bird

    Hi SC Tom

    No it does not occur at start up. Only when trying to install the software.
    The installer is finding a reboot flag somewhere that is stopping the
    installation from carrying on. I would like to add that there are about 6
    references to the dongle in the registry. I am tempted to remove all
    references to the dongle and see if this helps but due to the length of time
    this would take I would like to try other options first. I cannot find any
    reference to the software in the registry.

    "SC Tom" wrote:

    > I'm sorry, I misread your original post. I read that the error message WAS
    > occurring at start up. My bad!
    > Does the message reoccur at start up? If so, there probably is an entry in
    > one of those two keys, or in the Startup folder.
    > --
    > SC Tom
    >
    > "LeeG" <lee.gorton(removethis)@hotmail.co.uk> wrote in message
    > news:DBC0C422-5768-4F59-B9F0-62A59AAE11A8@microsoft.com...
    > > Will this apply even though the error only occurs when the installer is
    > > run
    > > and not at any other time. I might be wrong but do these not run at
    > > startup
    > > thus making the error appear at start up? (FYI I am working on a
    > > different
    > > computer until this is solved and will try your instructions as soon as I
    > > can
    > > get to the other computer.)
    > >
    > > "SC Tom" wrote:
    > >
    > >>
    > >> "LeeG" <lee.gorton(removethis)@hotmail.co.uk> wrote in message
    > >> news:85D5A9ED-ACAC-4856-B577-CEB334782E01@microsoft.com...
    > >> > When installing some software the installer stops with the message 'The
    > >> > application has a pending system reboot. Please reboot and restart the
    > >> > installer.' I have performed several soft and hard reboots. I have
    > >> > also
    > >> > followed the solution to delete the 'filerenameoperations' key from the
    > >> > registry. both have not solved the problem.
    > >> >
    > >> > Is there other registry keys I need to look for to stop this error.
    > >>
    > >> Either look in the registry or use msconfig to check the entries under
    > >> these
    > >> two keys:
    > >>
    > >> \HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    > >> \HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
    > >>
    > >> See if there are any entries for the software you're installing. As
    > >> always,
    > >> make a backup of the registry before doing any manual changes.
    > >> --
    > >> SC Tom
    > >>
    > >> .
    > >>

    >
    > .
    >
     
  8. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Contact Huawei or your wireless internet provider's support.

    LeeG wrote:
    > The software is the connection software for a '3' (Huawei E156G HSDPA USB
    > stick) mobile Broadband dongle.
    >
    > "PA Bear [MS MVP]" wrote:
    >> What software?
    >>
    >> LeeG wrote:
    >>> When installing some software the installer stops with the message 'The
    >>> application has a pending system reboot. Please reboot and restart the
    >>> installer.' I have performed several soft and hard reboots. I have
    >>> also
    >>> followed the solution to delete the 'filerenameoperations' key from the
    >>> registry. both have not solved the problem.
    >>>
    >>> Is there other registry keys I need to look for to stop this error.
     
  9. SC Tom

    SC Tom Flightless Bird

    "LeeG" <lee.gorton(removethis)@hotmail.co.uk> wrote in message
    news:384A2F82-5EF0-4435-9EC3-E2408889B878@microsoft.com...
    > The software is the connection software for a '3' (Huawei E156G HSDPA USB
    > stick) mobile Broadband dongle.
    >
    > "PA Bear [MS MVP]" wrote:
    >
    >> What software?
    >>
    >> LeeG wrote:
    >> > When installing some software the installer stops with the message 'The
    >> > application has a pending system reboot. Please reboot and restart the
    >> > installer.' I have performed several soft and hard reboots. I have
    >> > also
    >> > followed the solution to delete the 'filerenameoperations' key from the
    >> > registry. both have not solved the problem.
    >> >
    >> > Is there other registry keys I need to look for to stop this error.

    >> .
    >>


    Did Windows prompt you for a driver disc when you plugged it in? According
    to the instructions with my IOGear USB 2.1 Micro Adapter, the Bluetooth
    stack is included with XP SP2 or later. I plugged mine in on my Win7
    notebook and it was found and set up, then it prompted me for updated
    drivers, if I had any.
    As a test, I just plugged it into my WP SP3 desktop, and it was recognized
    and popped up the configuration page. I was never asked for a driver disc
    with XP.
    You might consider doing a System Restore to before the first time you tried
    installing it, then plugging it in and see if it's found on its own.
    --
    SC Tom
     
  10. LeeG

    LeeG Flightless Bird

    I would but their support can be rather lacking. In any case I believe this
    to be a computer issue. I want to stop the installer from 'seeing' the
    reboot, (which isn't needed,) and carry on with the installation. I do not
    believe that either will be able to help on this matter and certainly not '3'
    (based on previous dealings with them.)

    "PA Bear [MS MVP]" wrote:

    > Contact Huawei or your wireless internet provider's support.
    >
    > LeeG wrote:
    > > The software is the connection software for a '3' (Huawei E156G HSDPA USB
    > > stick) mobile Broadband dongle.
    > >
    > > "PA Bear [MS MVP]" wrote:
    > >> What software?
    > >>
    > >> LeeG wrote:
    > >>> When installing some software the installer stops with the message 'The
    > >>> application has a pending system reboot. Please reboot and restart the
    > >>> installer.' I have performed several soft and hard reboots. I have
    > >>> also
    > >>> followed the solution to delete the 'filerenameoperations' key from the
    > >>> registry. both have not solved the problem.
    > >>>
    > >>> Is there other registry keys I need to look for to stop this error.

    >
    > .
    >
     
  11. SC Tom

    SC Tom Flightless Bird

    "SC Tom" <sc@tom.net> wrote in message
    news:-OU$fk7XjKHA.2160@TK2MSFTNGP02.phx.gbl...
    >
    > "LeeG" <lee.gorton(removethis)@hotmail.co.uk> wrote in message
    > news:384A2F82-5EF0-4435-9EC3-E2408889B878@microsoft.com...
    >> The software is the connection software for a '3' (Huawei E156G HSDPA USB
    >> stick) mobile Broadband dongle.
    >>
    >> "PA Bear [MS MVP]" wrote:
    >>
    >>> What software?
    >>>
    >>> LeeG wrote:
    >>> > When installing some software the installer stops with the message
    >>> > 'The
    >>> > application has a pending system reboot. Please reboot and restart
    >>> > the
    >>> > installer.' I have performed several soft and hard reboots. I have
    >>> > also
    >>> > followed the solution to delete the 'filerenameoperations' key from
    >>> > the
    >>> > registry. both have not solved the problem.
    >>> >
    >>> > Is there other registry keys I need to look for to stop this error.
    >>> .
    >>>

    >
    > Did Windows prompt you for a driver disc when you plugged it in? According
    > to the instructions with my IOGear USB 2.1 Micro Adapter, the Bluetooth
    > stack is included with XP SP2 or later. I plugged mine in on my Win7
    > notebook and it was found and set up, then it prompted me for updated
    > drivers, if I had any.
    > As a test, I just plugged it into my WP SP3 desktop, and it was recognized
    > and popped up the configuration page. I was never asked for a driver disc
    > with XP.
    > You might consider doing a System Restore to before the first time you
    > tried installing it, then plugging it in and see if it's found on its own.
    > --
    > SC Tom
    >

    Sorry, that should be "XP", not "WP." :-(
     
  12. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    The problem is with the software, not Windows.

    Did you insert the accompanying disk into the appropriate drive-bay?

    Have you tried unplugging the USB modem?


    LeeG wrote:
    > I would but their support can be rather lacking. In any case I believe
    > this
    > to be a computer issue. I want to stop the installer from 'seeing' the
    > reboot, (which isn't needed,) and carry on with the installation. I do
    > not
    > believe that either will be able to help on this matter and certainly not
    > '3' (based on previous dealings with them.)
    >
    > "PA Bear [MS MVP]" wrote:
    >
    >> Contact Huawei or your wireless internet provider's support.
    >>
    >> LeeG wrote:
    >>> The software is the connection software for a '3' (Huawei E156G HSDPA
    >>> USB
    >>> stick) mobile Broadband dongle.
    >>>
    >>> "PA Bear [MS MVP]" wrote:
    >>>> What software?
    >>>>
    >>>> LeeG wrote:
    >>>>> When installing some software the installer stops with the message
    >>>>> 'The
    >>>>> application has a pending system reboot. Please reboot and restart
    >>>>> the
    >>>>> installer.' I have performed several soft and hard reboots. I have
    >>>>> also
    >>>>> followed the solution to delete the 'filerenameoperations' key from
    >>>>> the
    >>>>> registry. both have not solved the problem.
    >>>>>
    >>>>> Is there other registry keys I need to look for to stop this error.

    >>
    >> .
     
  13. LeeG

    LeeG Flightless Bird

    Hi SC Tom

    No it did not. I had to install the drivers from the dongle manually.
    There must be some flag or file somewhere that has not been reset causing
    this loop. If I could find this I am sure I can stop it. At this rate I am
    going have to do a clean install which I do not want to do. I have cleaned
    out the temp directories and non of the files on the dongle have been
    modified or created as a result of the install so where is this reboot
    notification coming from?

    "SC Tom" wrote:

    >
    > "LeeG" <lee.gorton(removethis)@hotmail.co.uk> wrote in message
    > news:384A2F82-5EF0-4435-9EC3-E2408889B878@microsoft.com...
    > > The software is the connection software for a '3' (Huawei E156G HSDPA USB
    > > stick) mobile Broadband dongle.
    > >
    > > "PA Bear [MS MVP]" wrote:
    > >
    > >> What software?
    > >>
    > >> LeeG wrote:
    > >> > When installing some software the installer stops with the message 'The
    > >> > application has a pending system reboot. Please reboot and restart the
    > >> > installer.' I have performed several soft and hard reboots. I have
    > >> > also
    > >> > followed the solution to delete the 'filerenameoperations' key from the
    > >> > registry. both have not solved the problem.
    > >> >
    > >> > Is there other registry keys I need to look for to stop this error.
    > >> .
    > >>

    >
    > Did Windows prompt you for a driver disc when you plugged it in? According
    > to the instructions with my IOGear USB 2.1 Micro Adapter, the Bluetooth
    > stack is included with XP SP2 or later. I plugged mine in on my Win7
    > notebook and it was found and set up, then it prompted me for updated
    > drivers, if I had any.
    > As a test, I just plugged it into my WP SP3 desktop, and it was recognized
    > and popped up the configuration page. I was never asked for a driver disc
    > with XP.
    > You might consider doing a System Restore to before the first time you tried
    > installing it, then plugging it in and see if it's found on its own.
    > --
    > SC Tom
    >
    > .
    >
     
  14. LeeG

    LeeG Flightless Bird

    Hi PA Bear.

    I know it is the software that is causing the problem but it must be being
    told ,from somewhere, that a reboot is needed and after the reboot this
    instruction has not been removed. I want to locate that offending
    instruction to stop it.

    "PA Bear [MS MVP]" wrote:

    > The problem is with the software, not Windows.
    >
    > Did you insert the accompanying disk into the appropriate drive-bay?
    >
    > Have you tried unplugging the USB modem?
    >
    >
    > LeeG wrote:
    > > I would but their support can be rather lacking. In any case I believe
    > > this
    > > to be a computer issue. I want to stop the installer from 'seeing' the
    > > reboot, (which isn't needed,) and carry on with the installation. I do
    > > not
    > > believe that either will be able to help on this matter and certainly not
    > > '3' (based on previous dealings with them.)
    > >
    > > "PA Bear [MS MVP]" wrote:
    > >
    > >> Contact Huawei or your wireless internet provider's support.
    > >>
    > >> LeeG wrote:
    > >>> The software is the connection software for a '3' (Huawei E156G HSDPA
    > >>> USB
    > >>> stick) mobile Broadband dongle.
    > >>>
    > >>> "PA Bear [MS MVP]" wrote:
    > >>>> What software?
    > >>>>
    > >>>> LeeG wrote:
    > >>>>> When installing some software the installer stops with the message
    > >>>>> 'The
    > >>>>> application has a pending system reboot. Please reboot and restart
    > >>>>> the
    > >>>>> installer.' I have performed several soft and hard reboots. I have
    > >>>>> also
    > >>>>> followed the solution to delete the 'filerenameoperations' key from
    > >>>>> the
    > >>>>> registry. both have not solved the problem.
    > >>>>>
    > >>>>> Is there other registry keys I need to look for to stop this error.
    > >>
    > >> .

    >
    > .
    >
     
  15. SC Tom

    SC Tom Flightless Bird

    Other than the registry or the Startup folder, I don't know that it can be
    accessed by any normal means. Nothing in MSCONFIG that mentions it? Have you
    tried a System Restore to the day before the installation?
    --
    SC Tom

    "LeeG" <lee.gorton(removethis)@hotmail.co.uk> wrote in message
    news:0903C1D7-F34E-41B0-A45D-891FC762FB61@microsoft.com...
    > Hi SC Tom
    >
    > No it did not. I had to install the drivers from the dongle manually.
    > There must be some flag or file somewhere that has not been reset causing
    > this loop. If I could find this I am sure I can stop it. At this rate I
    > am
    > going have to do a clean install which I do not want to do. I have
    > cleaned
    > out the temp directories and non of the files on the dongle have been
    > modified or created as a result of the install so where is this reboot
    > notification coming from?
    >
    > "SC Tom" wrote:
    >
    >>
    >> "LeeG" <lee.gorton(removethis)@hotmail.co.uk> wrote in message
    >> news:384A2F82-5EF0-4435-9EC3-E2408889B878@microsoft.com...
    >> > The software is the connection software for a '3' (Huawei E156G HSDPA
    >> > USB
    >> > stick) mobile Broadband dongle.
    >> >
    >> > "PA Bear [MS MVP]" wrote:
    >> >
    >> >> What software?
    >> >>
    >> >> LeeG wrote:
    >> >> > When installing some software the installer stops with the message
    >> >> > 'The
    >> >> > application has a pending system reboot. Please reboot and restart
    >> >> > the
    >> >> > installer.' I have performed several soft and hard reboots. I have
    >> >> > also
    >> >> > followed the solution to delete the 'filerenameoperations' key from
    >> >> > the
    >> >> > registry. both have not solved the problem.
    >> >> >
    >> >> > Is there other registry keys I need to look for to stop this error.
    >> >> .
    >> >>

    >>
    >> Did Windows prompt you for a driver disc when you plugged it in?
    >> According
    >> to the instructions with my IOGear USB 2.1 Micro Adapter, the Bluetooth
    >> stack is included with XP SP2 or later. I plugged mine in on my Win7
    >> notebook and it was found and set up, then it prompted me for updated
    >> drivers, if I had any.
    >> As a test, I just plugged it into my WP SP3 desktop, and it was
    >> recognized
    >> and popped up the configuration page. I was never asked for a driver disc
    >> with XP.
    >> You might consider doing a System Restore to before the first time you
    >> tried
    >> installing it, then plugging it in and see if it's found on its own.
    >> --
    >> SC Tom
    >>
    >> .
    >>
     
  16. John John - MVP

    John John - MVP Flightless Bird

    It's most likely caused by a Pending File Rename Operations.

    Try this:

    Rename the PendingFileRenameOperations registry entry at:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager

    Verify that the following registry subkeys are empty:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx

    John

    LeeG wrote:
    > Hi PA Bear.
    >
    > I know it is the software that is causing the problem but it must be being
    > told ,from somewhere, that a reboot is needed and after the reboot this
    > instruction has not been removed. I want to locate that offending
    > instruction to stop it.
    >
    > "PA Bear [MS MVP]" wrote:
    >
    >> The problem is with the software, not Windows.
    >>
    >> Did you insert the accompanying disk into the appropriate drive-bay?
    >>
    >> Have you tried unplugging the USB modem?
    >>
    >>
    >> LeeG wrote:
    >>> I would but their support can be rather lacking. In any case I believe
    >>> this
    >>> to be a computer issue. I want to stop the installer from 'seeing' the
    >>> reboot, (which isn't needed,) and carry on with the installation. I do
    >>> not
    >>> believe that either will be able to help on this matter and certainly not
    >>> '3' (based on previous dealings with them.)
    >>>
    >>> "PA Bear [MS MVP]" wrote:
    >>>
    >>>> Contact Huawei or your wireless internet provider's support.
    >>>>
    >>>> LeeG wrote:
    >>>>> The software is the connection software for a '3' (Huawei E156G HSDPA
    >>>>> USB
    >>>>> stick) mobile Broadband dongle.
    >>>>>
    >>>>> "PA Bear [MS MVP]" wrote:
    >>>>>> What software?
    >>>>>>
    >>>>>> LeeG wrote:
    >>>>>>> When installing some software the installer stops with the message
    >>>>>>> 'The
    >>>>>>> application has a pending system reboot. Please reboot and restart
    >>>>>>> the
    >>>>>>> installer.' I have performed several soft and hard reboots. I have
    >>>>>>> also
    >>>>>>> followed the solution to delete the 'filerenameoperations' key from
    >>>>>>> the
    >>>>>>> registry. both have not solved the problem.
    >>>>>>>
    >>>>>>> Is there other registry keys I need to look for to stop this error.
    >>>> .

    >> .
    >>
     

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