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Partial Activation

Discussion in 'Microsoft Office' started by shygra, Jan 7, 2010.

  1. shygra

    shygra Flightless Bird

    I moved Office Professional from my XP to a new Windows 7 machine. When the
    first activation wizard appeared I clicked on Activate over the Internet. I
    got the error report that said the Internet was not available. I read
    several fixes for this but the "Ctrl+Shift+ I" didn't do anything. When I
    clicked on Activate over the phone I never got the next screen to ask about a
    country etc. I went to Access and did get the phone number and ID and
    activated over the phone. After closing and reopening I tried all my Office
    Pro products. Only Access, PowerPoint and Publisher are activated. I still
    get the activation wizard on Word, Excel and Front Page. I've tried calling
    the activation telephone number again but since it's automated it won't
    transfer me to a real person to help. Can you advise?
     
  2. LVTravel

    LVTravel Flightless Bird

    "shygra" <shygra@discussions.microsoft.com> wrote in message
    news:BA87A504-CA48-46C0-AB9B-21054A0C6684@microsoft.com...
    > I moved Office Professional from my XP to a new Windows 7 machine. When
    > the
    > first activation wizard appeared I clicked on Activate over the Internet.
    > I
    > got the error report that said the Internet was not available. I read
    > several fixes for this but the "Ctrl+Shift+ I" didn't do anything. When I
    > clicked on Activate over the phone I never got the next screen to ask
    > about a
    > country etc. I went to Access and did get the phone number and ID and
    > activated over the phone. After closing and reopening I tried all my
    > Office
    > Pro products. Only Access, PowerPoint and Publisher are activated. I
    > still
    > get the activation wizard on Word, Excel and Front Page. I've tried
    > calling
    > the activation telephone number again but since it's automated it won't
    > transfer me to a real person to help. Can you advise?


    Did you uninstall any trial Office software, activation assistant that may
    have been installed on your new machine and rebooted the computer prior to
    installing your paid for version of Office Professional. This could have
    been your issue if you did not.

    Otherwise, what version of Office Pro do you have (2000, 2002 (XP), 2003 or
    2007)?
     

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