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OT: Microsoft Answers

P

PA Bear [MS MVP]

Flightless Bird
Re: Microsoft Answers

Click on MY SETTINGS in right-hand menu | Always Show Answers First On
Thread Page (uncheck)

More: http://social.answers.microsoft.com/Forums/en-US/help


Daave wrote:
> Okay, Microsoft wants its customers to *evolve* and stop using Usenet
> for support.
>
> But please answer this. When looking at a page like this:
>
> http://social.answers.microsoft.com...s/thread/00bb341d-be61-4397-8496-412cba39c9dc
>
> Why are all the responses listed twice, first as "Answers," then as "All
> replies"?
 
D

Daave

Flightless Bird
Re: Microsoft Answers

That worked; thanks for the tip.

Still, it's confusing. What exactly is the difference between an answer
and a reply?

PA Bear [MS MVP] wrote:
> Click on MY SETTINGS in right-hand menu | Always Show Answers First On
> Thread Page (uncheck)
>
> More: http://social.answers.microsoft.com/Forums/en-US/help
>
>
> Daave wrote:
>> Okay, Microsoft wants its customers to *evolve* and stop using Usenet
>> for support.
>>
>> But please answer this. When looking at a page like this:
>>
>> http://social.answers.microsoft.com...s/thread/00bb341d-be61-4397-8496-412cba39c9dc
>>
>> Why are all the responses listed twice, first as "Answers," then as
>> "All replies"?
 
P

PA Bear [MS MVP]

Flightless Bird
Re: Microsoft Answers

Long version:
http://social.technet.microsoft.com...naging-posts-and-threads-marking-answers.aspx
[this Wiki debuted yesterday]

Short answer: Either the OP marks a reply as an/the Answer (not always
appropriately) or a Moderator does so if the OP never returns to the thread.


Daave wrote:
> That worked; thanks for the tip.
>
> Still, it's confusing. What exactly is the difference between an answer
> and a reply?
>
> PA Bear [MS MVP] wrote:
>> Click on MY SETTINGS in right-hand menu | Always Show Answers First On
>> Thread Page (uncheck)
>>
>> More: http://social.answers.microsoft.com/Forums/en-US/help
>>
>>
>> Daave wrote:
>>> Okay, Microsoft wants its customers to *evolve* and stop using Usenet
>>> for support.
>>>
>>> But please answer this. When looking at a page like this:
>>>
>>> http://social.answers.microsoft.com...s/thread/00bb341d-be61-4397-8496-412cba39c9dc
>>>
>>> Why are all the responses listed twice, first as "Answers," then as
>>> "All replies"?
 
D

Daave

Flightless Bird
Re: Microsoft Answers

Thanks for the "answer." ;-)

Still, it's confusing and unnecessatily repetitious. I would rather see
the Correct Answer marked with a big "A" or "C" or something like that
rather than having all the correct responses repeated. I wonder why MS
thought this was a good way to do things. Also there could be a
hyperlink that shows either all the responses or only the correct ones.
But having them repeat is just plain weird IMO.


PA Bear [MS MVP] wrote:
> Long version:
> http://social.technet.microsoft.com...naging-posts-and-threads-marking-answers.aspx
> [this Wiki debuted yesterday]
>
> Short answer: Either the OP marks a reply as an/the Answer (not always
> appropriately) or a Moderator does so if the OP never returns to the
> thread.
>
> Daave wrote:
>> That worked; thanks for the tip.
>>
>> Still, it's confusing. What exactly is the difference between an
>> answer and a reply?
>>
>> PA Bear [MS MVP] wrote:
>>> Click on MY SETTINGS in right-hand menu | Always Show Answers First
>>> On Thread Page (uncheck)
>>>
>>> More: http://social.answers.microsoft.com/Forums/en-US/help
>>>
>>>
>>> Daave wrote:
>>>> Okay, Microsoft wants its customers to *evolve* and stop using
>>>> Usenet for support.
>>>>
>>>> But please answer this. When looking at a page like this:
>>>>
>>>> http://social.answers.microsoft.com...s/thread/00bb341d-be61-4397-8496-412cba39c9dc
>>>>
>>>> Why are all the responses listed twice, first as "Answers," then as
>>>> "All replies"?
 
P

PA Bear [MS MVP]

Flightless Bird
Re: Microsoft Answers

Post your feedback here:
http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads

Daave wrote:
> Thanks for the "answer." ;-)
>
> Still, it's confusing and unnecessatily repetitious. I would rather see
> the Correct Answer marked with a big "A" or "C" or something like that
> rather than having all the correct responses repeated. I wonder why MS
> thought this was a good way to do things. Also there could be a
> hyperlink that shows either all the responses or only the correct ones.
> But having them repeat is just plain weird IMO.
>
>
> PA Bear [MS MVP] wrote:
>> Long version:
>> http://social.technet.microsoft.com...naging-posts-and-threads-marking-answers.aspx
>> [this Wiki debuted yesterday]
>>
>> Short answer: Either the OP marks a reply as an/the Answer (not always
>> appropriately) or a Moderator does so if the OP never returns to the
>> thread.
>>
>> Daave wrote:
>>> That worked; thanks for the tip.
>>>
>>> Still, it's confusing. What exactly is the difference between an
>>> answer and a reply?
>>>
>>> PA Bear [MS MVP] wrote:
>>>> Click on MY SETTINGS in right-hand menu | Always Show Answers First
>>>> On Thread Page (uncheck)
>>>>
>>>> More: http://social.answers.microsoft.com/Forums/en-US/help
>>>>
>>>>
>>>> Daave wrote:
>>>>> Okay, Microsoft wants its customers to *evolve* and stop using
>>>>> Usenet for support.
>>>>>
>>>>> But please answer this. When looking at a page like this:
>>>>>
>>>>> http://social.answers.microsoft.com...s/thread/00bb341d-be61-4397-8496-412cba39c9dc
>>>>>
>>>>> Why are all the responses listed twice, first as "Answers," then as
>>>>> "All replies"?
 
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