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Office Enterprise 2007

Discussion in 'Microsoft Office' started by BrianS, Apr 21, 2010.

  1. BrianS

    BrianS Flightless Bird

    I am trying to install Office Enterprise 2007 but I'm getting the following
    error; error 25004.config.xml not specified.

    I've uninstalled the Office Home & Student trial version, which was
    pre-installed on my laptop, and re-booted but this did not solve the problem.

    My Start Menu is still showing the Microsoft Office folder with each of the
    Enterprise 2007 applications but when I click on these I get the message "the
    feature you are trying to use is on a network resource that is unavailable".
    There are no Microsoft Office applications now shown in the Add/Remove
    programs option in the Control Panel, therefore I can't uninstall this again.

    Can anyone advise please?
     
  2. On Wed, 21 Apr 2010 13:06:03 -0700, BrianS wrote:

    > I am trying to install Office Enterprise 2007 but I'm getting the following
    > error; error 25004.config.xml not specified.
    >
    > I've uninstalled the Office Home & Student trial version, which was
    > pre-installed on my laptop, and re-booted but this did not solve the problem.
    >
    > My Start Menu is still showing the Microsoft Office folder with each of the
    > Enterprise 2007 applications but when I click on these I get the message "the
    > feature you are trying to use is on a network resource that is unavailable".
    > There are no Microsoft Office applications now shown in the Add/Remove
    > programs option in the Control Panel, therefore I can't uninstall this again.


    You might need to try using an alternative uninstall method - this one is
    supplied by Microsoft - and then install again.

    Uninstall 2007 Office - Support Tip, MFG - Microsoft
    http://support.microsoft.com/kb/928218

    "This article describes how to uninstall the existing 2007 Microsoft Office
    system if you cannot uninstall it by using the Add or Remove Programs
    feature (or Programs and Features in Windows Vista) in Control Panel.

    We recommend that you verify that you cannot uninstall by using Add or
    Remove Programs first."

    David

    >
    > Can anyone advise please?



    --
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    Email - mailto:eek:ffice2010_Remove_@_Me_encouragersoftware.com
    Product Scope 7 Viewer - NO Registration Fee! Free to Use!
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    http://www.encouragersoftware.com/profile/microsoft-office-2010.html
     
  3. Peter Foldes

    Peter Foldes Flightless Bird

    If you have all your documentation of your purchase of the Office Enterprise through
    the HUP then you can call for free support.
    Make sure you have all your documentation on hand before calling. You will be asked
    for it including the HUP number that accompanied your purchase

    Here you will find the Phone numbers and email addresses as to where and whom to
    contact about Office Enterprise and your issue.
    Scroll down to the bottom of page to North America
    https://licensing.microsoft.com/eLicense/L1033/overview.asp



    --
    Peter

    Please Reply to Newsgroup for the benefit of others
    Requests for assistance by email can not and will not be acknowledged.

    "BrianS" <BrianS@discussions.microsoft.com> wrote in message
    news:A3DDA3DC-C1DC-47CB-8370-684A1BFD38AE@microsoft.com...
    >I am trying to install Office Enterprise 2007 but I'm getting the following
    > error; error 25004.config.xml not specified.
    >
    > I've uninstalled the Office Home & Student trial version, which was
    > pre-installed on my laptop, and re-booted but this did not solve the problem.
    >
    > My Start Menu is still showing the Microsoft Office folder with each of the
    > Enterprise 2007 applications but when I click on these I get the message "the
    > feature you are trying to use is on a network resource that is unavailable".
    > There are no Microsoft Office applications now shown in the Add/Remove
    > programs option in the Control Panel, therefore I can't uninstall this again.
    >
    > Can anyone advise please?
     

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