D
Daave
Flightless Bird
Good to know. Thx for posting back.
kipg wrote:
> daave,
>
> just to let you know - i got my issue resolved.
> another user suggested an executable winsock fix that modified some
> registry keys and that did the trick.
>
> but thanks for your time and ideas.
>
> ~k
>
>
>
> "Daave" wrote:
>
>> You're welcome. Glad to help!
>>
>> kipg wrote:
>>> hey daave,
>>>
>>> thanks so much for that link.
>>> i have downloaded my corresponding driver(s), as well as some useful
>>> utilities.
>>>
>>> this has all been a nice (and frustrating) tutorial experience and i
>>> really appreciate your help (along with the other contributors).
>>> there is a huge learning curve to a computer and you guys have made
>>> it somewhat easier. i have yet to install anything, but i anticipate
>>> that doing so will resolve everything. in the event that it does,
>>> happy new year and thanks again. ~k
>>>
>>>
>>> "Daave" wrote:
>>>
>>>> This page should help:
>>>>
>>>> http://www.msi.com/index.php?func=downloadindex
>>>>
>>>> kipg wrote:
>>>>> daave,
>>>>>
>>>>> yes - i did mean the proceedures at pcsupport.
>>>>>
>>>>> what i meant from the 'config' comment i made was that i
>>>>> performed a restore point - to no effect.
>>>>>
>>>>> as for the resultant codes for the other 2 devices, they also
>>>>> give a code 28.
>>>>>
>>>>> my modem is not usb, but rather a ethernet cable. regarding the
>>>>> ping though, it does ping correctly - there just seems to be a
>>>>> disconnect between by device mgr and my ethernet controller -
>>>>> which i guess also includes my ability to NOT hear/see any audio
>>>>> and video.
>>>>>
>>>>> my motherboard is a MSI RS480M2/RX480M2 series. mainboard model
>>>>> MS7093 (v1.X) M-ATX, ATI RS480, RX 480 chipset based - all
>>>>> designed for an AMD Athon 64 (socket 939) processor. thats all i
>>>>> can say at the moment.
>>>>>
>>>>> your further comments are enlightening - thanks!
>>>>>
>>>>> ~k
>>>>>
>>>>>
>>>>> "Daave" wrote:
>>>>>
>>>>>> Do you mean the procedures listed here?:
>>>>>>
>>>>>> http://pcsupport.about.com/od/findbyerrormessage/a/code-28-error.htm
>>>>>>
>>>>>> The Repair Install is only mentioned if the five options above
>>>>>> yield no benefit. You did reboot, correct? Also, I noticed you
>>>>>> are running SP2 instead of SP3; this could be one of your
>>>>>> problems, too.
>>>>>>
>>>>>> Do all three devices yield the Code 28?
>>>>>>
>>>>>> Do you have the drivers for these hardware components? (Often,
>>>>>> PCs are sold with disks that contain all the drivers of the PC's
>>>>>> components.) If not, you should be able to download them from
>>>>>> either the PC manufacturer's Web site or the particular hardware
>>>>>> manufacturer's Web site. If you provide us names, models, and
>>>>>> model numbers, we can guide you if you're stuck.
>>>>>>
>>>>>> One thing that puzzles me, though:
>>>>>>
>>>>>> If there is no Ethernet driver installed, you should not be able
>>>>>> to successfully ping if you are using DSL. Is it possible your
>>>>>> DSL modem is connected by USB? If so, that would explain what is
>>>>>> happening (partially).
>>>>>>
>>>>>> I would get those drivers and install them. But like I said
>>>>>> before, if your PC had all those infections, sometimes the
>>>>>> wisest course of action is a Clean Install.
>>>>>>
>>>>>> And finally, what exactly did you mean by the phrase "did a
>>>>>> restore to a previous config"?
>>>>>>
>>>>>>
>>>>>> kipg wrote:
>>>>>>> daave,
>>>>>>>
>>>>>>> thanks for this info - i have 'code 28.'
>>>>>>> i followed thru with all the procedures, short of the
>>>>>>> repair/re-install of the os. i don't think i will be able to
>>>>>>> 'repair' as an option bec my os came with my computer (as
>>>>>>> opposed to a retail installed version of xp. in any event, it
>>>>>>> is hard for me to understand how this whole thing could have
>>>>>>> happened. i did a complete reinstall of my os 2 weeks ago and
>>>>>>> everyhting was fine - still is - except for this connectivity
>>>>>>> issue.
>>>>>>>
>>>>>>>
>>>>>>> "Daave" wrote:
>>>>>>>
>>>>>>>> kipg wrote:
>>>>>>>>> i successfully deleted a number of trojans and malware using
>>>>>>>>> malwarebytes (and i run xp home ed, sp2). but upon reboot, i
>>>>>>>>> no longer have an internet connection - and my media player
>>>>>>>>> has no audio - even tho i can see that it is playing
>>>>>>>>> properly. i did a restore to previous config, but that did
>>>>>>>>> nothing. looking in my device mgr, i see that under 'other
>>>>>>>>> devices,' the ethernet, audio and video controllers all are
>>>>>>>>> marked with a yellow "!." i pinged using cmd and verified
>>>>>>>>> that i definitely have an active dsl connection. i did a
>>>>>>>>> triple uninstall for the 3 controllers, and upon reboot, i
>>>>>>>>> got the wizard that asked to install the drivers, but upon
>>>>>>>>> doing so, i got the unable to find driver for each one and
>>>>>>>>> the yellow "!" returned. my virus protection mcafee indicated
>>>>>>>>> that i have no viruses, etc, and upon re-running
>>>>>>>>> malwarebytes, it indicated the same. so, WTF!!?? i am
>>>>>>>>> thinking something in my registry needs to be modified, but
>>>>>>>>> not sure. any helpful suggestions will be greatly rewarded by
>>>>>>>>> the most positive karma possible. thanks!
>>>>>>>>
>>>>>>>> Have a look here:
>>>>>>>>
>>>>>>>> http://pcsupport.about.com/od/windowsxp/ht/viewdvcstxp.htm
>>>>>>>>
>>>>>>>> Keep in mind that in certain situations, if a PC is too
>>>>>>>> compromised, a Clean Install is warranted.
>>>>>>
>>>>>>
>>>>>> .
>>>>
>>>>
>>>> .
>>
>>
>> .
kipg wrote:
> daave,
>
> just to let you know - i got my issue resolved.
> another user suggested an executable winsock fix that modified some
> registry keys and that did the trick.
>
> but thanks for your time and ideas.
>
> ~k
>
>
>
> "Daave" wrote:
>
>> You're welcome. Glad to help!
>>
>> kipg wrote:
>>> hey daave,
>>>
>>> thanks so much for that link.
>>> i have downloaded my corresponding driver(s), as well as some useful
>>> utilities.
>>>
>>> this has all been a nice (and frustrating) tutorial experience and i
>>> really appreciate your help (along with the other contributors).
>>> there is a huge learning curve to a computer and you guys have made
>>> it somewhat easier. i have yet to install anything, but i anticipate
>>> that doing so will resolve everything. in the event that it does,
>>> happy new year and thanks again. ~k
>>>
>>>
>>> "Daave" wrote:
>>>
>>>> This page should help:
>>>>
>>>> http://www.msi.com/index.php?func=downloadindex
>>>>
>>>> kipg wrote:
>>>>> daave,
>>>>>
>>>>> yes - i did mean the proceedures at pcsupport.
>>>>>
>>>>> what i meant from the 'config' comment i made was that i
>>>>> performed a restore point - to no effect.
>>>>>
>>>>> as for the resultant codes for the other 2 devices, they also
>>>>> give a code 28.
>>>>>
>>>>> my modem is not usb, but rather a ethernet cable. regarding the
>>>>> ping though, it does ping correctly - there just seems to be a
>>>>> disconnect between by device mgr and my ethernet controller -
>>>>> which i guess also includes my ability to NOT hear/see any audio
>>>>> and video.
>>>>>
>>>>> my motherboard is a MSI RS480M2/RX480M2 series. mainboard model
>>>>> MS7093 (v1.X) M-ATX, ATI RS480, RX 480 chipset based - all
>>>>> designed for an AMD Athon 64 (socket 939) processor. thats all i
>>>>> can say at the moment.
>>>>>
>>>>> your further comments are enlightening - thanks!
>>>>>
>>>>> ~k
>>>>>
>>>>>
>>>>> "Daave" wrote:
>>>>>
>>>>>> Do you mean the procedures listed here?:
>>>>>>
>>>>>> http://pcsupport.about.com/od/findbyerrormessage/a/code-28-error.htm
>>>>>>
>>>>>> The Repair Install is only mentioned if the five options above
>>>>>> yield no benefit. You did reboot, correct? Also, I noticed you
>>>>>> are running SP2 instead of SP3; this could be one of your
>>>>>> problems, too.
>>>>>>
>>>>>> Do all three devices yield the Code 28?
>>>>>>
>>>>>> Do you have the drivers for these hardware components? (Often,
>>>>>> PCs are sold with disks that contain all the drivers of the PC's
>>>>>> components.) If not, you should be able to download them from
>>>>>> either the PC manufacturer's Web site or the particular hardware
>>>>>> manufacturer's Web site. If you provide us names, models, and
>>>>>> model numbers, we can guide you if you're stuck.
>>>>>>
>>>>>> One thing that puzzles me, though:
>>>>>>
>>>>>> If there is no Ethernet driver installed, you should not be able
>>>>>> to successfully ping if you are using DSL. Is it possible your
>>>>>> DSL modem is connected by USB? If so, that would explain what is
>>>>>> happening (partially).
>>>>>>
>>>>>> I would get those drivers and install them. But like I said
>>>>>> before, if your PC had all those infections, sometimes the
>>>>>> wisest course of action is a Clean Install.
>>>>>>
>>>>>> And finally, what exactly did you mean by the phrase "did a
>>>>>> restore to a previous config"?
>>>>>>
>>>>>>
>>>>>> kipg wrote:
>>>>>>> daave,
>>>>>>>
>>>>>>> thanks for this info - i have 'code 28.'
>>>>>>> i followed thru with all the procedures, short of the
>>>>>>> repair/re-install of the os. i don't think i will be able to
>>>>>>> 'repair' as an option bec my os came with my computer (as
>>>>>>> opposed to a retail installed version of xp. in any event, it
>>>>>>> is hard for me to understand how this whole thing could have
>>>>>>> happened. i did a complete reinstall of my os 2 weeks ago and
>>>>>>> everyhting was fine - still is - except for this connectivity
>>>>>>> issue.
>>>>>>>
>>>>>>>
>>>>>>> "Daave" wrote:
>>>>>>>
>>>>>>>> kipg wrote:
>>>>>>>>> i successfully deleted a number of trojans and malware using
>>>>>>>>> malwarebytes (and i run xp home ed, sp2). but upon reboot, i
>>>>>>>>> no longer have an internet connection - and my media player
>>>>>>>>> has no audio - even tho i can see that it is playing
>>>>>>>>> properly. i did a restore to previous config, but that did
>>>>>>>>> nothing. looking in my device mgr, i see that under 'other
>>>>>>>>> devices,' the ethernet, audio and video controllers all are
>>>>>>>>> marked with a yellow "!." i pinged using cmd and verified
>>>>>>>>> that i definitely have an active dsl connection. i did a
>>>>>>>>> triple uninstall for the 3 controllers, and upon reboot, i
>>>>>>>>> got the wizard that asked to install the drivers, but upon
>>>>>>>>> doing so, i got the unable to find driver for each one and
>>>>>>>>> the yellow "!" returned. my virus protection mcafee indicated
>>>>>>>>> that i have no viruses, etc, and upon re-running
>>>>>>>>> malwarebytes, it indicated the same. so, WTF!!?? i am
>>>>>>>>> thinking something in my registry needs to be modified, but
>>>>>>>>> not sure. any helpful suggestions will be greatly rewarded by
>>>>>>>>> the most positive karma possible. thanks!
>>>>>>>>
>>>>>>>> Have a look here:
>>>>>>>>
>>>>>>>> http://pcsupport.about.com/od/windowsxp/ht/viewdvcstxp.htm
>>>>>>>>
>>>>>>>> Keep in mind that in certain situations, if a PC is too
>>>>>>>> compromised, a Clean Install is warranted.
>>>>>>
>>>>>>
>>>>>> .
>>>>
>>>>
>>>> .
>>
>>
>> .