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.NET Framework 1.1 SP1 security update won't install on XP Home KB979906

Discussion in 'Windows XP' started by J Tinsby, Jun 15, 2010.

  1. J Tinsby

    J Tinsby Flightless Bird

    Got the update yesterday but this update/patch repeatedly fails to
    install. I read the articles about it but see no reference to this
    problem let alone a solution.

    Thanks to all,

    J Tinsby
     
  2. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    [crosspost to Windows Update newsgroup]

    OPTION A:

    See the "How to obtain help" section of
    http://support.microsoft.com/kb/979906

    For home users, no-charge support is available by calling 1-866-PCSAFETY
    (1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the United
    States and in Canada or by contacting your local Microsoft subsidiary.
    There is no-charge for support calls that are associated with security
    updates. When you call, clearly state that your problem is related to a
    Security Update and cite the update's KB number (e.g., KB979906).

    Or you can...

    Start a free Windows Update support incident email request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

    Customers who experience issues installing Microsoft security updates also
    can visit the following page for assistance:
    https://consumersecuritysupport.microsoft.com/

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web
    site: http://support.microsoft.com/common/international.aspx

    For enterprise customers, support for security updates is available through
    your usual support contacts.

    OPTION B:

    See:

    When installing updates using Windows update or Microsoft Update you may
    receive Error 0x643 or 0x80070643 (23 Oct-09)
    http://support.microsoft.com/kb/976982

    Then proceed per the following:

    =====================

    Step #1 => Before doing anything else, write down what .NET Framework
    versions are currently installed:

    How to determine which versions of the .NET Framework are installed and
    whether service packs have been applied
    http://support.microsoft.com/kb/318785

    [As of this post, KB318785 hasn't been revised since November 2008 so you
    may not find the pertinent information in it.]

    Step #2 => Now see Resolution Method 2 in this related KB article:
    http://support.microsoft.com/kb/923100

    After running the .NET Framework Cleanup Tool (not the Windows Installer
    Cleanup utility!), reinstall all .NET Framework versions (but only the ones
    you wrote down in #1 above) manually using the download links on the page
    then run Windows Update manually to install security updates for same.

    Download links for .NET Framework Cleanup Tool:

    ..
    http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.zip

    ..
    http://blogs.msdn.com/cfs-file.ashx...-90-44-93/dotnetfx_5F00_cleanup_5F00_tool.zip

    NB: If you remove .NET Framework 3.5 (SP1) using the tool, reinstalling .NET
    Framework 3.5 will also install .Net Framework 2.0 SP2 and 3.0 SP2; then
    Windows Update will offer .NET Framework 3.5 SP1.

    IMPORTANT! => If you remove .NET Framework 3.5 (SP1), reinstall your .NET
    Framework versions in the following order:

    1. .Net Framework 3.5, then...
    2. .Net Framework 1.1, then...
    3. .Net Framework 1.1 SP1

    NB: KB923100 references this page:
    http://blogs.msdn.com/astebner/archive/2006/05/30/611355.aspx. Please read
    ALL of it as well as the related page
    http://blogs.msdn.com/astebner/pages/8904493.aspx before using the .NET
    Framework Cleanup Tool.

    Step #3 => Check-in at Windows Update and install any critical security
    updates offered.
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002


    J Tinsby wrote:
    > Got the update yesterday but this update/patch repeatedly fails to
    > install. I read the articles about it but see no reference to this
    > problem let alone a solution.
    >
    > Thanks to all,
    >
    > J Tinsby
     
  3. Peter Foldes

    Peter Foldes Flightless Bird

    http://support.microsoft.com/kb/976982

    --
    Peter

    Please Reply to Newsgroup for the benefit of others
    Requests for assistance by email can not and will not be acknowledged.
    http://www.microsoft.com/protect

    "J Tinsby" <none@present.com> wrote in message
    news:jgpe16ljgn30lrj6h7hp1fifgogvpetatu@4ax.com...
    > Got the update yesterday but this update/patch repeatedly fails to
    > install. I read the articles about it but see no reference to this
    > problem let alone a solution.
    >
    > Thanks to all,
    >
    > J Tinsby
     

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