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My IE8 32 bit in Windows 7 (64 bit) fails to execute hyperlinks sometimes

Discussion in 'Internet Explorer' started by Steve Rosen, Mar 21, 2010.

  1. Steve Rosen

    Steve Rosen Flightless Bird

    Sometimes clicking on hypertext links in the subject environment (windows7
    64 bit, ie8*32 appears to do nothing, although each click adds an
    additional iexplore*32 process to the task manager.

    These processes persist until terminated in task manager.

    Any clue as to how to troubleshoot/repair?

    steve
     
  2. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    What anti-virus application or security suite is installed and is your
    subscription current? What anti-spyware applications (other than Defender)?
    What third-party firewall (if any)?

    Has a(another) Norton or McAfee application ever been installed on the
    computer (e.g., a free-trial version that came preinstalled when you bought
    it)?

    You might try...

    Download/run the appropriate, newly-updated script(s) by IE MVP Kai
    Schaetzl:
    http://iefaq.info/index.php?action=artikel&cat=42&id=133&artlang=en

    Tip: The file named ie8-rereg.all.zip contains all three (3) scripts below.

    If you have a Win7 32-bit computer:

    . Close all open applications (i.e., anything with an icon on the
    taskbar) then Run the script named ie8-rereg.cmd & reboot.

    If you have a Win7 64-bit computer:

    . Close all open applications (i.e., anything with an icon on the
    taskbar) then Run the script named ie8-rereg.32on64.cmd to correct the
    problem in IE8 32-bit & reboot.

    . Close all open applications (i.e., anything with an icon on the
    taskbar) then Run the script named ie8-rereg.64on64.cmd to correct the
    problem in IE8 64-bit & reboot.
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002


    Steve Rosen wrote:
    > Sometimes clicking on hypertext links in the subject environment (windows7
    > 64 bit, ie8*32 appears to do nothing, although each click adds an
    > additional iexplore*32 process to the task manager.
    >
    > These processes persist until terminated in task manager.
    >
    > Any clue as to how to troubleshoot/repair?
     
  3. Steve Rosen

    Steve Rosen Flightless Bird

    avg antivirus -- current
    ad aware -- current
    malwarebytes antimalware -- current
    no third party firewall

    no mcafee ever. don't recall whether norton was on -- that is possible, but
    is on no longer.

    I'll try your suggestion as to scripts.

    steve

    --------------------------------------------------
    From: "PA Bear [MS MVP]" <PABearMVP@gmail.com>
    Sent: Sunday, March 21, 2010 3:59 PM
    Newsgroups: microsoft.public.internetexplorer.general
    Subject: Re: My IE8 32 bit in Windows 7 (64 bit) fails to execute hyperlinks
    sometimes

    > What anti-virus application or security suite is installed and is your
    > subscription current? What anti-spyware applications (other than
    > Defender)? What third-party firewall (if any)?
    >
    > Has a(another) Norton or McAfee application ever been installed on the
    > computer (e.g., a free-trial version that came preinstalled when you
    > bought it)?
    >
    > You might try...
    >
    > Download/run the appropriate, newly-updated script(s) by IE MVP Kai
    > Schaetzl:
    > http://iefaq.info/index.php?action=artikel&cat=42&id=133&artlang=en
    >
    > Tip: The file named ie8-rereg.all.zip contains all three (3) scripts
    > below.
    >
    > If you have a Win7 32-bit computer:
    >
    > . Close all open applications (i.e., anything with an icon on the
    > taskbar) then Run the script named ie8-rereg.cmd & reboot.
    >
    > If you have a Win7 64-bit computer:
    >
    > . Close all open applications (i.e., anything with an icon on the
    > taskbar) then Run the script named ie8-rereg.32on64.cmd to correct the
    > problem in IE8 32-bit & reboot.
    >
    > . Close all open applications (i.e., anything with an icon on the
    > taskbar) then Run the script named ie8-rereg.64on64.cmd to correct the
    > problem in IE8 64-bit & reboot.
    > --
    > ~Robear Dyer (PA Bear)
    > MS MVP-IE, Mail, Security, Windows Client - since 2002
    >
    >
    > Steve Rosen wrote:
    >> Sometimes clicking on hypertext links in the subject environment
    >> (windows7
    >> 64 bit, ie8*32 appears to do nothing, although each click adds an
    >> additional iexplore*32 process to the task manager.
    >>
    >> These processes persist until terminated in task manager.
    >>
    >> Any clue as to how to troubleshoot/repair?

    >
     

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