I use MS security essentials which automatically downloads updates but
recently it gets 'hung up' during the update and I need to cancel it with
task manager. I have also been unable to get to the MS update site to check
for and download updates for my system. IE7 gets 'hung up' and I need to
close it with task manager as well. What's up? I'm using XP.
--
jj

 

When (approx. date) did you install Microsoft Security Essentials (MSE) and
was the computer fully-patched at Windows Update at the time?

What anti-virus application was installed before you installed MSE, was your
subscription still current, and did you uninstall it before you installed
MSE?

Has a(nother) Norton or McAfee application ever been installed on the
computer?

Did a Norton or McAfee free-trial come preinstalled on the computer when you
bought it? (Doesn't matter if you never used or Activated it.)

~~~~~~~~~~~~~

Microsoft Security Essentials Support Forums <=post here instead
http://social.answers.microsoft.com/Forums/en-US/category/mse

Can I install Microsoft Security Essentials [or any other
anti-virus/anti-spyware application] to clean up my already-infected
computer?
http://social.answers.microsoft.com/Forums/en-US/msescan/thread/87058857-d181-4019-a723-efd9a49d9275
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


jj wrote:
> I use MS security essentials which automatically downloads updates but
> recently it gets 'hung up' during the update and I need to cancel it with
> task manager. I have also been unable to get to the MS update site to
> check
> for and download updates for my system. IE7 gets 'hung up' and I need to
> close it with task manager as well. What's up? I'm using XP.

 

<kibbitz> pssst ... it's an MU issue, BroBear </kibbitz>



PA Bear [MS MVP] wrote:
> When (approx. date) did you install Microsoft Security Essentials (MSE)
> and was the computer fully-patched at Windows Update at the time?
>
> What anti-virus application was installed before you installed MSE, was
> your subscription still current, and did you uninstall it before you
> installed MSE?
>
> Has a(nother) Norton or McAfee application ever been installed on the
> computer?
>
> Did a Norton or McAfee free-trial come preinstalled on the computer when
> you bought it? (Doesn't matter if you never used or Activated it.)
>
> ~~~~~~~~~~~~~
>
> Microsoft Security Essentials Support Forums <=post here instead
> http://social.answers.microsoft.com/Forums/en-US/category/mse
>
> Can I install Microsoft Security Essentials [or any other
> anti-virus/anti-spyware application] to clean up my already-infected
> computer?
> http://social.answers.microsoft.com/Forums/en-US/msescan/thread/87058857-d181-4019-a723-efd9a49d9275
>

 

That, too, but I've gotta rule out other possibilities, Li'l BowMow (e.g.,
What is it's not an under-powered box? Speaking of which, I took on a thread
in Answers forums earlier where the OP stated the box has over 1 GB RAM but
he's seeing the behavior nonetheless.)

MowGreen wrote:
> <kibbitz> pssst ... it's an MU issue, BroBear </kibbitz>
>
>
>
> PA Bear [MS MVP] wrote:
>> When (approx. date) did you install Microsoft Security Essentials (MSE)
>> and was the computer fully-patched at Windows Update at the time?
>>
>> What anti-virus application was installed before you installed MSE, was
>> your subscription still current, and did you uninstall it before you
>> installed MSE?
>>
>> Has a(nother) Norton or McAfee application ever been installed on the
>> computer?
>>
>> Did a Norton or McAfee free-trial come preinstalled on the computer when
>> you bought it? (Doesn't matter if you never used or Activated it.)
>>
>> ~~~~~~~~~~~~~
>>
>> Microsoft Security Essentials Support Forums <=post here instead
>> http://social.answers.microsoft.com/Forums/en-US/category/mse
>>
>> Can I install Microsoft Security Essentials [or any other
>> anti-virus/anti-spyware application] to clean up my already-infected
>> computer?
>> http://social.answers.microsoft.com/Forums/en-US/msescan/thread/87058857-d181-4019-a723-efd9a49d9275