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MS security essentials

Discussion in 'Windows XP' started by jj, Aug 20, 2010.

  1. jj

    jj Flightless Bird

    I use MS security essentials which automatically downloads updates but
    recently it gets 'hung up' during the update and I need to cancel it with
    task manager. I have also been unable to get to the MS update site to check
    for and download updates for my system. IE7 gets 'hung up' and I need to
    close it with task manager as well. What's up? I'm using XP.
    --
    jj
     
  2. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    When (approx. date) did you install Microsoft Security Essentials (MSE) and
    was the computer fully-patched at Windows Update at the time?

    What anti-virus application was installed before you installed MSE, was your
    subscription still current, and did you uninstall it before you installed
    MSE?

    Has a(nother) Norton or McAfee application ever been installed on the
    computer?

    Did a Norton or McAfee free-trial come preinstalled on the computer when you
    bought it? (Doesn't matter if you never used or Activated it.)

    ~~~~~~~~~~~~~

    Microsoft Security Essentials Support Forums <=post here instead
    http://social.answers.microsoft.com/Forums/en-US/category/mse

    Can I install Microsoft Security Essentials [or any other
    anti-virus/anti-spyware application] to clean up my already-infected
    computer?
    http://social.answers.microsoft.com/Forums/en-US/msescan/thread/87058857-d181-4019-a723-efd9a49d9275
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002


    jj wrote:
    > I use MS security essentials which automatically downloads updates but
    > recently it gets 'hung up' during the update and I need to cancel it with
    > task manager. I have also been unable to get to the MS update site to
    > check
    > for and download updates for my system. IE7 gets 'hung up' and I need to
    > close it with task manager as well. What's up? I'm using XP.
     
  3. MowGreen

    MowGreen Flightless Bird

    <kibbitz> pssst ... it's an MU issue, BroBear </kibbitz>



    PA Bear [MS MVP] wrote:
    > When (approx. date) did you install Microsoft Security Essentials (MSE)
    > and was the computer fully-patched at Windows Update at the time?
    >
    > What anti-virus application was installed before you installed MSE, was
    > your subscription still current, and did you uninstall it before you
    > installed MSE?
    >
    > Has a(nother) Norton or McAfee application ever been installed on the
    > computer?
    >
    > Did a Norton or McAfee free-trial come preinstalled on the computer when
    > you bought it? (Doesn't matter if you never used or Activated it.)
    >
    > ~~~~~~~~~~~~~
    >
    > Microsoft Security Essentials Support Forums <=post here instead
    > http://social.answers.microsoft.com/Forums/en-US/category/mse
    >
    > Can I install Microsoft Security Essentials [or any other
    > anti-virus/anti-spyware application] to clean up my already-infected
    > computer?
    > http://social.answers.microsoft.com/Forums/en-US/msescan/thread/87058857-d181-4019-a723-efd9a49d9275
    >
     
  4. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    That, too, but I've gotta rule out other possibilities, Li'l BowMow (e.g.,
    What is it's not an under-powered box? Speaking of which, I took on a thread
    in Answers forums earlier where the OP stated the box has over 1 GB RAM but
    he's seeing the behavior nonetheless.)

    MowGreen wrote:
    > <kibbitz> pssst ... it's an MU issue, BroBear </kibbitz>
    >
    >
    >
    > PA Bear [MS MVP] wrote:
    >> When (approx. date) did you install Microsoft Security Essentials (MSE)
    >> and was the computer fully-patched at Windows Update at the time?
    >>
    >> What anti-virus application was installed before you installed MSE, was
    >> your subscription still current, and did you uninstall it before you
    >> installed MSE?
    >>
    >> Has a(nother) Norton or McAfee application ever been installed on the
    >> computer?
    >>
    >> Did a Norton or McAfee free-trial come preinstalled on the computer when
    >> you bought it? (Doesn't matter if you never used or Activated it.)
    >>
    >> ~~~~~~~~~~~~~
    >>
    >> Microsoft Security Essentials Support Forums <=post here instead
    >> http://social.answers.microsoft.com/Forums/en-US/category/mse
    >>
    >> Can I install Microsoft Security Essentials [or any other
    >> anti-virus/anti-spyware application] to clean up my already-infected
    >> computer?
    >> http://social.answers.microsoft.com/Forums/en-US/msescan/thread/87058857-d181-4019-a723-efd9a49d9275
     

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