I use MS security essentials which automatically downloads updates but recently it gets 'hung up' during the update and I need to cancel it with task manager. I have also been unable to get to the MS update site to check for and download updates for my system. IE7 gets 'hung up' and I need to close it with task manager as well. What's up? I'm using XP. -- jj
When (approx. date) did you install Microsoft Security Essentials (MSE) and was the computer fully-patched at Windows Update at the time? What anti-virus application was installed before you installed MSE, was your subscription still current, and did you uninstall it before you installed MSE? Has a(nother) Norton or McAfee application ever been installed on the computer? Did a Norton or McAfee free-trial come preinstalled on the computer when you bought it? (Doesn't matter if you never used or Activated it.) ~~~~~~~~~~~~~ Microsoft Security Essentials Support Forums <=post here instead http://social.answers.microsoft.com/Forums/en-US/category/mse Can I install Microsoft Security Essentials [or any other anti-virus/anti-spyware application] to clean up my already-infected computer? http://social.answers.microsoft.com/Forums/en-US/msescan/thread/87058857-d181-4019-a723-efd9a49d9275 -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 jj wrote: > I use MS security essentials which automatically downloads updates but > recently it gets 'hung up' during the update and I need to cancel it with > task manager. I have also been unable to get to the MS update site to > check > for and download updates for my system. IE7 gets 'hung up' and I need to > close it with task manager as well. What's up? I'm using XP.
<kibbitz> pssst ... it's an MU issue, BroBear </kibbitz> PA Bear [MS MVP] wrote: > When (approx. date) did you install Microsoft Security Essentials (MSE) > and was the computer fully-patched at Windows Update at the time? > > What anti-virus application was installed before you installed MSE, was > your subscription still current, and did you uninstall it before you > installed MSE? > > Has a(nother) Norton or McAfee application ever been installed on the > computer? > > Did a Norton or McAfee free-trial come preinstalled on the computer when > you bought it? (Doesn't matter if you never used or Activated it.) > > ~~~~~~~~~~~~~ > > Microsoft Security Essentials Support Forums <=post here instead > http://social.answers.microsoft.com/Forums/en-US/category/mse > > Can I install Microsoft Security Essentials [or any other > anti-virus/anti-spyware application] to clean up my already-infected > computer? > http://social.answers.microsoft.com/Forums/en-US/msescan/thread/87058857-d181-4019-a723-efd9a49d9275 >
That, too, but I've gotta rule out other possibilities, Li'l BowMow (e.g., What is it's not an under-powered box? Speaking of which, I took on a thread in Answers forums earlier where the OP stated the box has over 1 GB RAM but he's seeing the behavior nonetheless.) MowGreen wrote: > <kibbitz> pssst ... it's an MU issue, BroBear </kibbitz> > > > > PA Bear [MS MVP] wrote: >> When (approx. date) did you install Microsoft Security Essentials (MSE) >> and was the computer fully-patched at Windows Update at the time? >> >> What anti-virus application was installed before you installed MSE, was >> your subscription still current, and did you uninstall it before you >> installed MSE? >> >> Has a(nother) Norton or McAfee application ever been installed on the >> computer? >> >> Did a Norton or McAfee free-trial come preinstalled on the computer when >> you bought it? (Doesn't matter if you never used or Activated it.) >> >> ~~~~~~~~~~~~~ >> >> Microsoft Security Essentials Support Forums <=post here instead >> http://social.answers.microsoft.com/Forums/en-US/category/mse >> >> Can I install Microsoft Security Essentials [or any other >> anti-virus/anti-spyware application] to clean up my already-infected >> computer? >> http://social.answers.microsoft.com/Forums/en-US/msescan/thread/87058857-d181-4019-a723-efd9a49d9275