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MS Office Document Image Writer quit working

D

dreemsnake

Flightless Bird
I'm sorry if this post shows up twice. I posted it this morning but I don't
see it so I'm posting it again in case it didn't go.

Microsoft Office Document Image Writer is my default printer. I use it to
print receipts from Internet purchases, make copies of medical documents,
copies of financial transactions, etc. I've never had trouble.

Today, I tried to print a record from Walgreens site and it didn't work. It
acted like it did - I hit 'print,' it popped up, hit 'print' again, gave it a
name and it acted like it went, just like always. When I went to open it, it
wasn't in my documents folder. I thought maybe I saved it into the wrong
folder so I tried it again, but it did show the correct folder. I printed it
again and it did not tell me that it already existed. Again, it didn't
print. I checked all of the settings and tried again. I don't know what is
going on. It's acting like everything is fine, but it's not actually
printing.

The only thing that was different was a printer icon that popped up in the
system tray. When I pointed to it, it said "0 documents pending." I don't
remember seeing this icon when I print with MODI writer.

I have used this for years, for everything. It has never mattered how large
the document is, it works great. Or it used to. Please help because I rely
heavily on this. Thanks.
 
D

DL

Flightless Bird
You would have a better experience if you used a newsreader, eg OE to post /
read your posts rather than the web interface.
Your earlier post has received a response

"dreemsnake" <dreemsnake@discussions.microsoft.com> wrote in message
news:53463586-CADD-4F62-BAD9-764886183274@microsoft.com...
> I'm sorry if this post shows up twice. I posted it this morning but I
> don't
> see it so I'm posting it again in case it didn't go.
>
> Microsoft Office Document Image Writer is my default printer. I use it to
> print receipts from Internet purchases, make copies of medical documents,
> copies of financial transactions, etc. I've never had trouble.
>
> Today, I tried to print a record from Walgreens site and it didn't work.
> It
> acted like it did - I hit 'print,' it popped up, hit 'print' again, gave
> it a
> name and it acted like it went, just like always. When I went to open it,
> it
> wasn't in my documents folder. I thought maybe I saved it into the wrong
> folder so I tried it again, but it did show the correct folder. I printed
> it
> again and it did not tell me that it already existed. Again, it didn't
> print. I checked all of the settings and tried again. I don't know what
> is
> going on. It's acting like everything is fine, but it's not actually
> printing.
>
> The only thing that was different was a printer icon that popped up in the
> system tray. When I pointed to it, it said "0 documents pending." I
> don't
> remember seeing this icon when I print with MODI writer.
>
> I have used this for years, for everything. It has never mattered how
> large
> the document is, it works great. Or it used to. Please help because I
> rely
> heavily on this. Thanks.
 
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