I'm sorry if this post shows up twice. I posted it this morning but I don't see it so I'm posting it again in case it didn't go. Microsoft Office Document Image Writer is my default printer. I use it to print receipts from Internet purchases, make copies of medical documents, copies of financial transactions, etc. I've never had trouble. Today, I tried to print a record from Walgreens site and it didn't work. It acted like it did - I hit 'print,' it popped up, hit 'print' again, gave it a name and it acted like it went, just like always. When I went to open it, it wasn't in my documents folder. I thought maybe I saved it into the wrong folder so I tried it again, but it did show the correct folder. I printed it again and it did not tell me that it already existed. Again, it didn't print. I checked all of the settings and tried again. I don't know what is going on. It's acting like everything is fine, but it's not actually printing. The only thing that was different was a printer icon that popped up in the system tray. When I pointed to it, it said "0 documents pending." I don't remember seeing this icon when I print with MODI writer. I have used this for years, for everything. It has never mattered how large the document is, it works great. Or it used to. Please help because I rely heavily on this. Thanks.