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MS Bluetooth Mouse not discovered

Discussion in 'Windows XP' started by Paul Richards, Apr 11, 2010.

  1. Paul Richards

    Paul Richards Flightless Bird

    Windows XP Pro SP2 + MS Bluetooth Notebook Mouse 5000

    Trying to get the mouse 'discovered'.

    Control Panel -> Bluetooth Devices -> Devices -> Add -> Add Bluetooth
    Device Wizard -> check 'My device is set up and ready to find' -> Next
    -> 'Windows cannot find any Bluetooth devices'.

    Control Panel -> Bluetooth Devices -> Options -> Turn Discovery On ->
    Apply gives error message: "An error occurred while Windows was saving
    your settings. The following settings were not saved: Discoverability
    settings, Connection settings".

    Any solutions gratefully accepted.







    --
    Paul
    Melbourne, Australia
     
  2. Jim

    Jim Flightless Bird

    On Sun, 11 Apr 2010 19:15:03 -0700, "Paul Richards"
    <paulrichards@XXXNOSPAMiinet.net.au> wrote:

    >Windows XP Pro SP2 + MS Bluetooth Notebook Mouse 5000
    >
    >Trying to get the mouse 'discovered'.
    >
    >Control Panel -> Bluetooth Devices -> Devices -> Add -> Add Bluetooth
    >Device Wizard -> check 'My device is set up and ready to find' -> Next
    >-> 'Windows cannot find any Bluetooth devices'.
    >
    >Control Panel -> Bluetooth Devices -> Options -> Turn Discovery On ->
    >Apply gives error message: "An error occurred while Windows was saving
    >your settings. The following settings were not saved: Discoverability
    >settings, Connection settings".
    >
    >Any solutions gratefully accepted.


    Do you have to plug a dongle into a usb socket ?
     
  3. Paul Richards

    Paul Richards Flightless Bird

    Jim wrote:

    > On Sun, 11 Apr 2010 19:15:03 -0700, "Paul Richards"
    > <paulrichards@XXXNOSPAMiinet.net.au> wrote:
    >
    > > Windows XP Pro SP2 + MS Bluetooth Notebook Mouse 5000
    > >
    > > Trying to get the mouse 'discovered'.
    > >
    > >Control Panel -> Bluetooth Devices -> Devices -> Add -> Add Bluetooth
    > >Device Wizard -> check 'My device is set up and ready to find' ->

    > Next >-> 'Windows cannot find any Bluetooth devices'.
    > >
    > >Control Panel -> Bluetooth Devices -> Options -> Turn Discovery On ->
    > > Apply gives error message: "An error occurred while Windows was
    > > saving your settings. The following settings were not saved:
    > > Discoverability settings, Connection settings".
    > >
    > > Any solutions gratefully accepted.

    >
    > Do you have to plug a dongle into a usb socket ?


    No, I deliberately bought a mouse which didn't need to take up a USB
    slot.

    --
    Paul
    Melbourne, Australia
     
  4. David Webb

    David Webb Flightless Bird

    I think what Jim is trying to figure out is exacting how your PC is enabled with
    the Bluetooth technology since neither Windows XP nor does the mouse itself
    provide this feature.

    You could try a simple uninstall/reinstall of the Bluetooth device found in the
    Device Manager listing.

    If still no joy, your best bet would be to contact the tech support responsible
    for the Bluetooth technology found on your PC.

    --
    Google is your friend.....

    "Paul Richards" <paulrichards@XXXNOSPAMiinet.net.au> wrote in message
    news:#MpnY4o2KHA.5212@TK2MSFTNGP04.phx.gbl...
    > Jim wrote:
    >
    >> On Sun, 11 Apr 2010 19:15:03 -0700, "Paul Richards"
    >> <paulrichards@XXXNOSPAMiinet.net.au> wrote:
    >>
    >> > Windows XP Pro SP2 + MS Bluetooth Notebook Mouse 5000
    >> >
    >> > Trying to get the mouse 'discovered'.
    >> >
    >> >Control Panel -> Bluetooth Devices -> Devices -> Add -> Add Bluetooth
    >> >Device Wizard -> check 'My device is set up and ready to find' ->

    >> Next >-> 'Windows cannot find any Bluetooth devices'.
    >> >
    >> >Control Panel -> Bluetooth Devices -> Options -> Turn Discovery On ->
    >> > Apply gives error message: "An error occurred while Windows was
    >> > saving your settings. The following settings were not saved:
    >> > Discoverability settings, Connection settings".
    >> >
    >> > Any solutions gratefully accepted.

    >>
    >> Do you have to plug a dongle into a usb socket ?

    >
    > No, I deliberately bought a mouse which didn't need to take up a USB
    > slot.
    >
    > --
    > Paul
    > Melbourne, Australia
     
  5. Paul Richards

    Paul Richards Flightless Bird

    David Webb wrote:

    > I think what Jim is trying to figure out is exacting how your PC is
    > enabled with the Bluetooth technology since neither Windows XP nor
    > does the mouse itself provide this feature.
    >
    > You could try a simple uninstall/reinstall of the Bluetooth device
    > found in the Device Manager listing.
    >
    > If still no joy, your best bet would be to contact the tech support
    > responsible for the Bluetooth technology found on your PC.


    Well, using 'Update Driver' refound and re-installed the Bluetooth
    driver - not sure how it went missing. Anyway it will still not
    'discover' my mouse. I'll need to contact HP, my laptop manufacturer.

    Thanks.

    --
    Paul
    Melbourne, Australia
     
  6. Jim

    Jim Flightless Bird

    On Mon, 12 Apr 2010 20:46:00 -0700, "Paul Richards"
    <paulrichards@XXXNOSPAMiinet.net.au> wrote:

    >
    >David Webb wrote:
    >
    >> I think what Jim is trying to figure out is exacting how your PC is
    >> enabled with the Bluetooth technology since neither Windows XP nor
    >> does the mouse itself provide this feature.
    >>
    >> You could try a simple uninstall/reinstall of the Bluetooth device
    >> found in the Device Manager listing.
    >>
    >> If still no joy, your best bet would be to contact the tech support
    >> responsible for the Bluetooth technology found on your PC.

    >
    >Well, using 'Update Driver' refound and re-installed the Bluetooth
    >driver - not sure how it went missing. Anyway it will still not
    >'discover' my mouse. I'll need to contact HP, my laptop manufacturer.
    >
    >Thanks.


    Did you press the button on the underside of the mouse ?
     
  7. SC Tom

    SC Tom Flightless Bird

    "Paul Richards" <paulrichards@XXXNOSPAMiinet.net.au> wrote in message
    news:uW0EWvr2KHA.5448@TK2MSFTNGP02.phx.gbl...
    > David Webb wrote:
    >
    >> I think what Jim is trying to figure out is exacting how your PC is
    >> enabled with the Bluetooth technology since neither Windows XP nor
    >> does the mouse itself provide this feature.
    >>
    >> You could try a simple uninstall/reinstall of the Bluetooth device
    >> found in the Device Manager listing.
    >>
    >> If still no joy, your best bet would be to contact the tech support
    >> responsible for the Bluetooth technology found on your PC.

    >
    > Well, using 'Update Driver' refound and re-installed the Bluetooth
    > driver - not sure how it went missing. Anyway it will still not
    > 'discover' my mouse. I'll need to contact HP, my laptop manufacturer.
    >
    > Thanks.
    >
    > --
    > Paul
    > Melbourne, Australia


    I was going to ask who makes your notebook, but you mentioned HP. Have you
    checked their support site for any updated drivers for your model? And the
    easy part- I assume you tried a new battery in the mouse?
    --
    SC Tom
     
  8. Paul Richards

    Paul Richards Flightless Bird

    Jim wrote:

    > On Mon, 12 Apr 2010 20:46:00 -0700, "Paul Richards"
    > <paulrichards@XXXNOSPAMiinet.net.au> wrote:
    >
    > >
    > > David Webb wrote:
    > >
    > >> I think what Jim is trying to figure out is exacting how your PC is
    > >> enabled with the Bluetooth technology since neither Windows XP nor
    > >> does the mouse itself provide this feature.
    > >>
    > >> You could try a simple uninstall/reinstall of the Bluetooth device
    > >> found in the Device Manager listing.
    > >>
    > >> If still no joy, your best bet would be to contact the tech support
    > >> responsible for the Bluetooth technology found on your PC.

    > >
    > > Well, using 'Update Driver' refound and re-installed the Bluetooth
    > > driver - not sure how it went missing. Anyway it will still not
    > > 'discover' my mouse. I'll need to contact HP, my laptop
    > > manufacturer.
    > >
    > > Thanks.

    >
    > Did you press the button on the underside of the mouse ?


    Yep. I've have this mouse working fine under Windows 7 on another
    machine so I'm surprised XP won't find it.

    --
    Paul
    Melbourne, Australia
     
  9. Paul Richards

    Paul Richards Flightless Bird

    SC Tom wrote:

    >
    > "Paul Richards" <paulrichards@XXXNOSPAMiinet.net.au> wrote in message
    > news:uW0EWvr2KHA.5448@TK2MSFTNGP02.phx.gbl...
    > > David Webb wrote:
    > >
    > > > I think what Jim is trying to figure out is exacting how your PC
    > > > is enabled with the Bluetooth technology since neither Windows XP
    > > > nor does the mouse itself provide this feature.
    > > >
    > > > You could try a simple uninstall/reinstall of the Bluetooth device
    > > > found in the Device Manager listing.
    > > >
    > > > If still no joy, your best bet would be to contact the tech
    > > > support responsible for the Bluetooth technology found on your PC.

    > >
    > > Well, using 'Update Driver' refound and re-installed the Bluetooth
    > > driver - not sure how it went missing. Anyway it will still not
    > > 'discover' my mouse. I'll need to contact HP, my laptop
    > > manufacturer.
    > >
    > > Thanks.
    > >
    > > -- Paul
    > > Melbourne, Australia

    >
    > I was going to ask who makes your notebook, but you mentioned HP.
    > Have you checked their support site for any updated drivers for your
    > model? And the easy part- I assume you tried a new battery in the
    > mouse?


    Sc Tom: see my reply to Jim above. It's a brand new mouse which works
    fine under Windows 7 on another machine.

    --
    Paul
    Melbourne, Australia
     
  10. SC Tom

    SC Tom Flightless Bird

    "Paul Richards" <paulrichards@XXXNOSPAMiinet.net.au> wrote in message
    news:%23onyTA32KHA.5820@TK2MSFTNGP06.phx.gbl...
    > SC Tom wrote:
    >
    >>
    >> "Paul Richards" <paulrichards@XXXNOSPAMiinet.net.au> wrote in message
    >> news:uW0EWvr2KHA.5448@TK2MSFTNGP02.phx.gbl...
    >> > David Webb wrote:
    >> >
    >> > > I think what Jim is trying to figure out is exacting how your PC
    >> > > is enabled with the Bluetooth technology since neither Windows XP
    >> > > nor does the mouse itself provide this feature.
    >> > >
    >> > > You could try a simple uninstall/reinstall of the Bluetooth device
    >> > > found in the Device Manager listing.
    >> > >
    >> > > If still no joy, your best bet would be to contact the tech
    >> > > support responsible for the Bluetooth technology found on your PC.
    >> >
    >> > Well, using 'Update Driver' refound and re-installed the Bluetooth
    >> > driver - not sure how it went missing. Anyway it will still not
    >> > 'discover' my mouse. I'll need to contact HP, my laptop
    >> > manufacturer.
    >> >
    >> > Thanks.
    >> >
    >> > -- Paul
    >> > Melbourne, Australia

    >>
    >> I was going to ask who makes your notebook, but you mentioned HP.
    >> Have you checked their support site for any updated drivers for your
    >> model? And the easy part- I assume you tried a new battery in the
    >> mouse?

    >
    > Sc Tom: see my reply to Jim above. It's a brand new mouse which works
    > fine under Windows 7 on another machine.
    >
    > --
    > Paul
    > Melbourne, Australia


    Did you check HP's site for an updated XP Bluetooth driver? My Logitech
    Bluetooth mouse worked with no problem on my Win7 notebook, but required
    drivers on my XP desktop.
    --
    SC Tom
     
  11. Paul Richards

    Paul Richards Flightless Bird

    SC Tom wrote:

    >
    > "Paul Richards" <paulrichards@XXXNOSPAMiinet.net.au> wrote in message
    > news:%23onyTA32KHA.5820@TK2MSFTNGP06.phx.gbl...
    > > SC Tom wrote:
    > >
    > > >
    > >>"Paul Richards" <paulrichards@XXXNOSPAMiinet.net.au> wrote in

    > message
    > > > news:uW0EWvr2KHA.5448@TK2MSFTNGP02.phx.gbl...
    > >>> David Webb wrote:
    > > > >
    > >>> > I think what Jim is trying to figure out is exacting how your PC
    > >>> > is enabled with the Bluetooth technology since neither Windows

    > XP >>> > nor does the mouse itself provide this feature.
    > >>> >
    > >>> > You could try a simple uninstall/reinstall of the Bluetooth

    > device >>> > found in the Device Manager listing.
    > >>> >
    > >>> > If still no joy, your best bet would be to contact the tech
    > >>> > support responsible for the Bluetooth technology found on your

    > PC.
    > > > >
    > >>> Well, using 'Update Driver' refound and re-installed the Bluetooth
    > >>> driver - not sure how it went missing. Anyway it will still not
    > >>> 'discover' my mouse. I'll need to contact HP, my laptop
    > >>> manufacturer.
    > > > >
    > >>> Thanks.
    > > > >
    > >>> -- Paul
    > >>> Melbourne, Australia
    > > >
    > > > I was going to ask who makes your notebook, but you mentioned HP.
    > > > Have you checked their support site for any updated drivers for
    > > > your model? And the easy part- I assume you tried a new battery
    > > > in the mouse?

    > >
    > > Sc Tom: see my reply to Jim above. It's a brand new mouse which
    > > works fine under Windows 7 on another machine.
    > >
    > > -- Paul
    > > Melbourne, Australia

    >
    > Did you check HP's site for an updated XP Bluetooth driver? My
    > Logitech Bluetooth mouse worked with no problem on my Win7 notebook,
    > but required drivers on my XP desktop.


    Yes, the drivers shown on HP site are dated earlier than the one I have
    installed,

    --
    Paul
    Melbourne, Australia
     
  12. SC Tom

    SC Tom Flightless Bird

    "Paul Richards" <paulrichards@XXXNOSPAMiinet.net.au> wrote in message
    news:emwhgv62KHA.4964@TK2MSFTNGP05.phx.gbl...
    > SC Tom wrote:
    >
    >>
    >> "Paul Richards" <paulrichards@XXXNOSPAMiinet.net.au> wrote in message
    >> news:%23onyTA32KHA.5820@TK2MSFTNGP06.phx.gbl...
    >> > SC Tom wrote:
    >> >
    >> > >
    >> >>"Paul Richards" <paulrichards@XXXNOSPAMiinet.net.au> wrote in

    >> message
    >> > > news:uW0EWvr2KHA.5448@TK2MSFTNGP02.phx.gbl...
    >> >>> David Webb wrote:
    >> > > >
    >> >>> > I think what Jim is trying to figure out is exacting how your PC
    >> >>> > is enabled with the Bluetooth technology since neither Windows

    >> XP >>> > nor does the mouse itself provide this feature.
    >> >>> >
    >> >>> > You could try a simple uninstall/reinstall of the Bluetooth

    >> device >>> > found in the Device Manager listing.
    >> >>> >
    >> >>> > If still no joy, your best bet would be to contact the tech
    >> >>> > support responsible for the Bluetooth technology found on your

    >> PC.
    >> > > >
    >> >>> Well, using 'Update Driver' refound and re-installed the Bluetooth
    >> >>> driver - not sure how it went missing. Anyway it will still not
    >> >>> 'discover' my mouse. I'll need to contact HP, my laptop
    >> >>> manufacturer.
    >> > > >
    >> >>> Thanks.
    >> > > >
    >> >>> -- Paul
    >> >>> Melbourne, Australia
    >> > >
    >> > > I was going to ask who makes your notebook, but you mentioned HP.
    >> > > Have you checked their support site for any updated drivers for
    >> > > your model? And the easy part- I assume you tried a new battery
    >> > > in the mouse?
    >> >
    >> > Sc Tom: see my reply to Jim above. It's a brand new mouse which
    >> > works fine under Windows 7 on another machine.
    >> >
    >> > -- Paul
    >> > Melbourne, Australia

    >>
    >> Did you check HP's site for an updated XP Bluetooth driver? My
    >> Logitech Bluetooth mouse worked with no problem on my Win7 notebook,
    >> but required drivers on my XP desktop.

    >
    > Yes, the drivers shown on HP site are dated earlier than the one I have
    > installed,
    >
    > --
    > Paul
    > Melbourne, Australia


    They may be worth a try then. It's possible the drivers you have now are
    from a Microsoft update, which sometimes are not that reliable since they
    are pretty generically written. If you have the current drivers'
    installation package and the older drivers don't work, you can always
    re-install the ones you have now. You be in no worse (or better) position.
    --
    SC Tom
     

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