movement of mouse turns on pc

[Jack B]

I thought I licked my pc crash problem, but apparently not.

The pc locks up and I need to give it a hard shut down.

But if I move the mouse afterwards, the pc powers on just as if I pushed the
power on button! Does this give anyone a clue as to what the problem is?

Jack

 

[Richard in AZ]

Define "hard Shut down". Sounds like you have the power-on button set to put the computer to
sleep.
Check settings in the Power applet in the control panel. Is the computer a laptop? or Desktop?

"Jack B" <jslimp01nospam@earthlink.net> wrote in message
news:%23JyyljF2KHA.5880@TK2MSFTNGP02.phx.gbl...
>I thought I licked my pc crash problem, but apparently not.
>
> The pc locks up and I need to give it a hard shut down.
>
> But if I move the mouse afterwards, the pc powers on just as if I pushed the
> power on button! Does this give anyone a clue as to what the problem is?
>
> Jack
>
>

 

[Paul]

Jack B wrote:
> I thought I licked my pc crash problem, but apparently not.
>
> The pc locks up and I need to give it a hard shut down.
>
> But if I move the mouse afterwards, the pc powers on just as if I pushed the
> power on button! Does this give anyone a clue as to what the problem is?
>
> Jack
>

Finding the source of freezing, is not easy. There is no test that
says "Aha. The reason for freezing, is a broken gizmo.". You might
find it by trial and error. For example, try a clean install of WinXP
on a brand new disk. Does the PC freeze now ? If it doesn't freeze,
you might conclude there was a software component to the problem.

If you don't like that option, booting with a Linux LiveCD like
Knoppix or Ubuntu, can be used for a freezing test case.

Computers have power saving features, such as Intel SpeedStep (EIST)
and AMD Cool N' Quiet. The processor is operated at a reduced
voltage and frequency, when it is idle. There is a remote chance,
that the processor is not stable at one of the extremes of that
kind of adjustment. By using the "Power" control panel and
changing the power scheme to "Always ON", you can experiment
with operating the CPU at the highest setting all the time.
If you get more stability, then you might just leave it that
way.

While bad RAM could cause problems, it is just as likely to
promote a crash (BSOD) as a freeze, so I'm not confident that
changing the RAM configuration, trying different RAM etc., will
help.

*******

In the computer BIOS, there will be options for how to "wake"
the computer. One of my systems here, has an option for any
key pressed on the keyboard to wake it. There could be
"wake on PS/2", "wake on USB", "wake on LAN", "enable PME" and
the like items in one particular BIOS screen. One of those
could be responsible for the computer responding when you
move the mouse.

To stop that on one of my computers, I changed the power option
for the mouse and keyboard, from +5VSB to +5V. Making that change,
ensures the keyboard and mouse are only powered when the computer
is running. On that computer, there was a jumper plug on the motherboard
that controls the selection. By making that change to the jumper, the
keyboard and mouse can no longer wake the computer, no matter what
other settings are used.

Modern systems have removed that jumper option, and many computers
now run the interfaces with +5VSB. As a result, between the BIOS
and the OS, you have to figure out a way to stop the waking via
software. For example, if you look at the Device Manager entry for
your keyboard, maybe there is an option in there that controls it.

"Allow this device to bring the computer out of standby"

Perhaps stopping it, will be as easy as unticking the box for
that option, in the Keyboard or Mouse entry in the Device Manager.

HTH,
Paul

 

[Jose]

On Apr 9, 10:52 pm, "Jack B" <jslimp01nos...@earthlink.net> wrote:
> I thought I licked my pc crash problem, but apparently not.
>
> The pc locks up and I need to give it a hard shut down.
>
> But if I move the mouse afterwards, the pc powers on just as if I pushed the
> power on button!  Does this give anyone a clue as to what the problem is?
>
> Jack

"A crash problem" is pretty general and offers few details and crash
does not mean the same thing to different people.

When you invoke your "hard shut down" does that mean you use the power
button? Keep that up and things will get worse, but sometimes that is
what you gotta do.

Does move the mouse mean click the mouse or does it really mean move
the mouse?

I am not sure how it is possible to provide information (other than
guesses) about your BIOS features unless we know what your BIOS is.
If you want to see if your system BIOS has some feature that allows
the computer to power up fro the mouse, we can help look at your
documentation for your system if you provide the following
information:

Please provide additional information about your system:

Click Start, Run and in the box enter:

msinfo32

Click OK, and when the System Summary info appears, click Edit, Select
All, Copy and then paste the information back here.

There will be some personal information (like System Name and User
Name), and whatever appears to be private information to you, just
delete it from the pasted information.

This will minimize back and forth Q&A and eliminate guesswork.

Of course you have run decent malware scans?

Reduce the chances of malicious software by running some scans.

Download, install, update and do a full scan with these free malware
detection programs:

Malwarebytes (MBAM): http://malwarebytes.org/
SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

These can be uninstalled later if desired.

If you want to run a RAM test, it may help you to know how:

Run a test of your RAM with memtest86+ (I know it is boring and will
cost you a CD).

Memtest86+ is a more up to date version of the old memtest program and
they are not the same.

The memtest86+ will not run under Windows, so you will need to
download the ISO file and create a bootable CD, boot on that and then
run the memtest86+ program.

If even a single error is reported that is a failure and should make
you suspicious of your RAM.

If you have multiple sticks of RAM you may need to run the test on
them one at a time and change them out to isolate the failure to a
particular single stick. Always keep at least the first bank of RAM
occupied so the test will find something to do and there is enough to
boot your system.

Sometimes, reseating the RAM in the slots will relieve the error but a
failure is still cause for suspicion.

The file and instructions are here:

http://www.memtest.org/

If someone says to run memtest86, you can say that you know memtest86+
supercedes memtest86 and here's why:

http://en.wikipedia.org/wiki/Memtest86


Let' say you boot on a Linux or PE CD and your system doesn't freeze.
What do you do now to figure out why XP freezes? You are truing to
figure out why it freezes in XP - not why it doesn't freeze with
Linux. I think the more often it freezes in XP, the happier you
should be because it will be easier it is to find the problem.

There is a way to get to a point to be able to say - Aha the reason
for freezing is...

MS has a built in feature built in feature (normally disabled) that is
designed specifically to help debug systems that lock up. This will
make it easy to spot the problem and achieve the "this is the broken
gizmo" information you need to fix it.

It is not a mystery, no trial and error, no might be, no could be, no
guessing. There is a reason for the lock up or hang and you can find
out what is going on and focus your attention in that area. Figure it
out and fix it.

Here is more standard copy/paste:

If your system stops responding, hangs or freezes and you can't figure
out why, you can force a BSOD which will create a crash dump file that
you can analyze and see what is running at the point of the freeze and
get some ideas that do not involve guesswork. It is good to create a
few crash dumps if you can and analyze them for a patter - maybe a
certain driver or program that is in every crash dump.

While it may seem odd to think about purposefully causing a Blue
Screen Of Death (BSOD), Microsoft includes such a provision in Windows
XP. The feature is built in to XP specifically to diagnose the problem
when a system stops responding and there is no trail in any of the
Event Logs, etc. about what might have happened.

Here's how to force your system to create a BSOD:

Before making registry changes, backup your registry with this popular
free and easy to use tool:

http://www.larshederer.homepage.t-online.de/erunt/

For PS/2 keyboards, launch the Registry Editor (Regedit.exe) and
navigate to:

HKLM\System\CurrentControlSet\Services\i8042prt\Parameters

For USB keyboards (it is a rumor to me so far):

HKLM\System\CurrentControlSet\Services\kbdhid\Parameters

Click Edit, select New DWORD Value and name the new value
CrashOnCtrlScroll.

Double-click the CrashOnCtrlScroll DWORD Value, type 1 in the Value
Data text box, and click OK.

Close the Registry Editor and restart Windows XP.

When you want to cause a BSOD (when your system has stopped
responding), press and hold down the [Ctrl] key on the right side of
your keyboard, and then tap the [ScrollLock] key twice. Now you should
see the BSOD and you will have a crash dump file to analyze.

In just a few minutes after the next incident, you will know exactly
what the problem is and where to start looking.

If you decide to pursue this debugging method, we can teach you how to
analyze the crash dump to spot your particular issue.

Here is an FYI MS article about this feature:

http://msdn.microsoft.com/en-us/library/ff545499.aspx

 

[Jack B]

Thanks guys -- a lot of info. I'll need to work on it. BTW, I've switched
CPUs with no different results.

Just for the record, NO, the machine was not merely sleeping. It was a
hard, 3 second, push-the-button power off shut down. It is incredible that
movement of the mouse afterwards actually turned the machine back on, with a
boot-up and the check disk routine it goes thru after a hard shut down.

The pc has been super stable ever since I bought back in 2001, until
recently. Obviously, it is getting on in years and I should replace it.
However, I don't want to go thru that hassle until I complete a project that
should be done in the next 2 weeks. And that's the rub -- Do I (1) take
time to try and fix the pc, (2) just hope it will keep going till I'm done
with my project, or (3) take time to buy a new pc and learn a new operating
system and repopulate the pc with the programs I need etc. I'm pressed for
time and need the next stage of my project done in the next 5 days.

When I say the pc is crashing, I mean total lock up -- no BSOD, just total
freeze -- it doesn't respond to anything -- no mouse movement, no
CTL-ALT-DEL, nothing.

Here is the pc info:

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name .........
System Manufacturer SNC302EEH
System Model VIA_K7
System Type X86-based PC
Processor x86 Family 6 Model 6 Stepping 2 AuthenticAMD ~1466 Mhz
BIOS Version/Date American Megatrends Inc. 062710, 10/8/2001
SMBIOS Version 2.3
Windows Directory CWINDOWS
System Directory CWINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name .............
Time Zone Eastern Daylight Time
Total Physical Memory 1,536.00 MB
Available Physical Memory 1.00 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 2.11 GB
Page File Cpagefile.sys


Thanks,
Jack

 

[Paul]

Jack B wrote:
> Thanks guys -- a lot of info. I'll need to work on it. BTW, I've switched
> CPUs with no different results.
>
> Just for the record, NO, the machine was not merely sleeping. It was a
> hard, 3 second, push-the-button power off shut down. It is incredible that
> movement of the mouse afterwards actually turned the machine back on, with a
> boot-up and the check disk routine it goes thru after a hard shut down.
>
> The pc has been super stable ever since I bought back in 2001, until
> recently. Obviously, it is getting on in years and I should replace it.
> However, I don't want to go thru that hassle until I complete a project that
> should be done in the next 2 weeks. And that's the rub -- Do I (1) take
> time to try and fix the pc, (2) just hope it will keep going till I'm done
> with my project, or (3) take time to buy a new pc and learn a new operating
> system and repopulate the pc with the programs I need etc. I'm pressed for
> time and need the next stage of my project done in the next 5 days.
>
> When I say the pc is crashing, I mean total lock up -- no BSOD, just total
> freeze -- it doesn't respond to anything -- no mouse movement, no
> CTL-ALT-DEL, nothing.
>
> Here is the pc info:
>
> OS Name Microsoft Windows XP Home Edition
> Version 5.1.2600 Service Pack 3 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name .........
> System Manufacturer SNC302EEH
> System Model VIA_K7
> System Type X86-based PC
> Processor x86 Family 6 Model 6 Stepping 2 AuthenticAMD ~1466 Mhz
> BIOS Version/Date American Megatrends Inc. 062710, 10/8/2001
> SMBIOS Version 2.3
> Windows Directory CWINDOWS
> System Directory CWINDOWS\system32
> Boot Device \Device\HarddiskVolume1
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
> User Name .............
> Time Zone Eastern Daylight Time
> Total Physical Memory 1,536.00 MB
> Available Physical Memory 1.00 GB
> Total Virtual Memory 2.00 GB
> Available Virtual Memory 1.96 GB
> Page File Space 2.11 GB
> Page File Cpagefile.sys
>
>
> Thanks,
> Jack

Do you have the ability to check the processor temperature ?

If there is a temperature readout, perhaps Speedfan can read it.
For an Athlon or AthlonXP, you'd generally want to stay below 65C.
The Athlon has a relatively small die, which makes coupling of
the CPU heatsink to the silicon die, important for good cooling.

http://www.almico.com/speedfan440.exe

On some freezing cases, you may find that the computer is not
actually frozen. I've had computers, where the keyboard and screen
are unresponsive, but it is just the interface part of the software
that stops working. If you go to a second computer, and use
the ping command, you can test to see whether the frozen computer
can respond to a ping packet. I've had computers I thought were
frozen, only to find they were actually alive inside.

ping 192.168.100.23

where the IP address would be the address of the computer that
is frozen. If you're using a home router, it may be a little
difficult to figure out the exact IP address if the router is
using DHCP.

Just out of curiosity, why is "Total Physical Memory 1,536.00 MB"
and "Available Physical Memory 1.00 GB". Have some built-in
(chipset) graphics been assigned 512MB of memory ? Perhaps you
can lower that setting a little bit. Enter the BIOS and check
to see how it is set. Some BIOS will have settings for integrated
graphics, where the memory allocation is adjustable.

Whether your problem needs to be fixed instantly, will depend on
the freeze frequency, and whether the things you're doing on the
computer, have autosave, so no work is lost. A good autosave feature
would reduce work loss to perhaps 5 minutes worth.

Paul

 

[mm]

On Fri, 9 Apr 2010 20:17:10 -0700, "Richard in AZ" <me@mailinator.com>
wrote:

>Define "hard Shut down".

>Sounds like you have the power-on button set to put the computer to
>sleep. >Check settings in the Power applet in the control panel.

Re-grouped. This is what it sounds like to me too. What happens if
before it freezes a) you put your computer in standby. Does it start
the same, with the mouse? b) you shut off the computer the proper
way, Start/Turn off/ turn off, before it freezes. Does the mouse do
anything then?

It sounds like this is normal for the settigns you have. So it's no
clue. Why your computer freezes is another story. You have to pay
close attention to what you're doing. In win98 I would freeze if I
had too many firefox tabs open, more than 20. In XP on the same
computer, I coudl go over 60 and still didn't have a freeze for that
reason.


>Is the computer a laptop? or Desktop?
>
>"Jack B" <jslimp01nospam@earthlink.net> wrote in message
>news:%23JyyljF2KHA.5880@TK2MSFTNGP02.phx.gbl...
>>I thought I licked my pc crash problem, but apparently not.
>>
>> The pc locks up and I need to give it a hard shut down.
>>
>> But if I move the mouse afterwards, the pc powers on just as if I pushed the
>> power on button! Does this give anyone a clue as to what the problem is?
>>
>> Jack
>>
>>
>


--
Posters should say what U,S. state they live in. Why do
so many keep their state as secret as their own name?

 

[Jack B]

Paul,

>why is "Total Physical Memory 1,536.00 MB"
and "Available Physical Memory 1.00 GB". Have some built-in
(chipset) graphics been assigned 512MB of memory<

Interesting question. There are 3 RAM slots. The pc cam with 2 256 MB chips.
Later I added a 1 GB chip in the 3rd slot.


>Do you have the ability to check the processor temperature?<
Do you mean does the pc have the capability? I don't know; is there a way
to find out?

>On some freezing cases, you may find that the computer is not actually
>frozen.<
Well, one freeze I got was different than the rest -- it was running fine
when I left to do other things, but when I came back to the pc the screen
was black, and as usual there was no response. Using another pc on the LAN,
I tried to find the share folder on this pc, but that pc could not read this
frozen one.

So far today, the pc has not failed -- knock on wood.


Jack

--------------------------------------------------


Do you have the ability to check the processor temperature ?

If there is a temperature readout, perhaps Speedfan can read it.
For an Athlon or AthlonXP, you'd generally want to stay below 65C.
The Athlon has a relatively small die, which makes coupling of
the CPU heatsink to the silicon die, important for good cooling.

http://www.almico.com/speedfan440.exe

On some freezing cases, you may find that the computer is not
actually frozen. I've had computers, where the keyboard and screen
are unresponsive, but it is just the interface part of the software
that stops working. If you go to a second computer, and use
the ping command, you can test to see whether the frozen computer
can respond to a ping packet. I've had computers I thought were
frozen, only to find they were actually alive inside.

ping 192.168.100.23

where the IP address would be the address of the computer that
is frozen. If you're using a home router, it may be a little
difficult to figure out the exact IP address if the router is
using DHCP.

Just out of curiosity, why is "Total Physical Memory 1,536.00 MB"
and "Available Physical Memory 1.00 GB". Have some built-in
(chipset) graphics been assigned 512MB of memory ? Perhaps you
can lower that setting a little bit. Enter the BIOS and check
to see how it is set. Some BIOS will have settings for integrated
graphics, where the memory allocation is adjustable.

Whether your problem needs to be fixed instantly, will depend on
the freeze frequency, and whether the things you're doing on the
computer, have autosave, so no work is lost. A good autosave feature
would reduce work loss to perhaps 5 minutes worth.

Paul

 

[Ken Blake, MVP]

On Sat, 10 Apr 2010 14:17:40 -0400, Paul <nospam@needed.com> wrote:


> Just out of curiosity, why is "Total Physical Memory 1,536.00 MB"
> and "Available Physical Memory 1.00 GB". Have some built-in
> (chipset) graphics been assigned 512MB of memory ?



No, that's not what it means. Total Physical Memory is the amount of
RAM installed. Available Physical Memory is Total Physical Memory
minus the amount currently in use. At the time the above statistic was
presented, he was using about 512MB.

--
Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003
Please Reply to the Newsgroup

 

[Jose]

On Apr 10, 11:18 am, "Jack B" <jslimp01nos...@earthlink.net> wrote:
> Thanks guys -- a lot of info.  I'll need to work on it.  BTW, I've switched
> CPUs with no different results.
>
> Just for the record, NO, the machine was not merely sleeping.  It was a
> hard, 3 second, push-the-button power off shut down.  It is incredible that
> movement of the mouse afterwards actually turned the machine back on, with a
> boot-up and the check disk routine it goes thru after a hard shut down.
>
> The pc has been super stable ever since I bought back in 2001, until
> recently.  Obviously, it is getting on in years and I should replace it..
> However, I don't want to go thru that hassle until I complete a project that
> should be done in the next 2 weeks.  And that's the rub -- Do I (1) take
> time to try and fix the pc, (2) just hope it will keep going till I'm done
> with my project, or (3) take time to buy a new pc and learn a new operating
> system and repopulate the pc with the programs I need etc.  I'm pressedfor
> time and need the next stage of my project done in the next 5 days.
>
> When I say the pc is crashing, I mean total lock up -- no BSOD, just total
> freeze -- it doesn't respond to anything -- no mouse movement, no
> CTL-ALT-DEL, nothing.
>
> Here is the pc info:
>
> OS Name Microsoft Windows XP Home Edition
> Version 5.1.2600 Service Pack 3 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name .........
> System Manufacturer SNC302EEH
> System Model VIA_K7
> System Type X86-based PC
> Processor x86 Family 6 Model 6 Stepping 2 AuthenticAMD ~1466 Mhz
> BIOS Version/Date American Megatrends Inc. 062710, 10/8/2001
> SMBIOS Version 2.3
> Windows Directory CWINDOWS
> System Directory CWINDOWS\system32
> Boot Device \Device\HarddiskVolume1
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
> User Name .............
> Time Zone Eastern Daylight Time
> Total Physical Memory 1,536.00 MB
> Available Physical Memory 1.00 GB
> Total Virtual Memory 2.00 GB
> Available Virtual Memory 1.96 GB
> Page File Space 2.11 GB
> Page File Cpagefile.sys
>
> Thanks,
> Jack

You can figure out why it is locking up if you want to pursue it.

Just because your system appears "frozen" or "locked up" does not mean
XP is not still running. This is one of the reasons the ability to
force a BSOD to see what is running when it is locked up is so
helpful.

If XP was really, really hung and off into space and not running, it
would not be able to interpret that particular key sequence and then
execute a graceful memory dump. XP is still running, it is just not
responding to your input or updating your monitor or whatever you
think it is supposed to be doing.

Mark Russinovich, author of many helpful Microsoft Sysinternals tools
like Process Explorer, Autoruns, etc, says in one of his many
technical blogs (with video) regarding effective Microsoft OS
troubleshooting, making that adjustment in XP is just about the first
thing he does when he gets a new system so that if/when it ever hangs
on him, he will be able to have XP perform a memory dump, examine the
dump and quickly figure out the problem. There will be no guessing
about what it might be - you will know. (I wonder if he really does
that or not). I would say that is why this valuable feature was
invented but I am not sure.

You don't need to ping the box, but you can of course - if it is on a
network and you know the IP address and let's say you could figure all
that stuff out and it does respond to a ping. What would you do next
to figure out what the problem is?

What do you have selected in Power options for:

When I press the power button on my computer?

If XP is behaving as configured when you press the power button, it is
obvious XP is still running and paying attention to the power button -
it is just not paying attention to you. Stand By perhaps? Of course
XP will not be happy if it is unable to conduct it's business properly
when you press the power button, hence the chkdsk on restart. So far,
everything makes good sense.

Your msinfo32 info looks fine to me. You can learn a lot about a
system with just one query and a good response. None of this - what
is your OS, Home or Pro, what is your SP, how much RAM do you have,
laptop or desktop, what is your motherboard, what is your BIOS...
Zzzzzz.

Now that you know all about the CPU, you can look it up to see what
kind of temperature readings it puts out, what the limits are, what
sotware you need to download to get the most information out of what
you have, etc. But when it hangs, any temperature measuring software
you choose will probably not be accessible either, right?

 

[mm]

On Sat, 10 Apr 2010 15:12:06 -0400, "Jack B"
<jslimp01nospam@earthlink.net> wrote:

>
>>Do you have the ability to check the processor temperature?<
>Do you mean does the pc have the capability? I don't know; is there a way
>to find out?

Good question. I have an Asus mobo and use AsusProbe2, which I might
have gotten off the Asus mobo CD, but which I also see on the web for
download. Will it work with any mobo, some mobos, or only Asus mobos?
At any rate, there is no harm in finding it and trying it. The
regular install didn't put it in the startup folder so you'll have to
do that yourself.

It also shows the temperatures in the BIOS screens, and I don't think
that requires any added software, but one can't spent his whoe life in
the bios.

IME, overheating the CPU would cause the computer to freeze, or slow
down, and when I pressed the hardware restart button, it wouldn't even
get past the memory check. I'm sure there are reasons yours could
work much differently, but I don't think anyone has said yet that
overheating is an esppecially likely reason for your problem.
>
>>On some freezing cases, you may find that the computer is not actually
>>frozen.<
>Well, one freeze I got was different than the rest -- it was running fine
>when I left to do other things, but when I came back to the pc the screen
>was black, and as usual there was no response. Using another pc on the LAN,
>I tried to find the share folder on this pc, but that pc could not read this
>frozen one.

>So far today, the pc has not failed -- knock on wood.

I had a wooden computer once. It ran on steam, so it was hard to deal
with in the summer time.

>
>Jack


--
Posters should say what U,S. state they live in. Why do
so many keep their state as secret as their own name?

 

[glee]

"Jack B" <jslimp01nospam@earthlink.net> wrote in message
news:%23JyyljF2KHA.5880@TK2MSFTNGP02.phx.gbl...
>I thought I licked my pc crash problem, but apparently not.
>
> The pc locks up and I need to give it a hard shut down.
>
> But if I move the mouse afterwards, the pc powers on just as if I
> pushed the
> power on button! Does this give anyone a clue as to what the problem
> is?

Not enough info about the crashing...I'll look at your later replies to
see if you supply any useful info....but as far as the "start up with
mouse" symptom, on some newer systems there is a BIOS Setup option (it
would be in the Power Management section of the BIOS, IIRC) to start the
computer when you move the mouse. Check your BIOS settings if you want
to change it.
--
Glen Ventura, MS MVP Oct. 2002 - Sept. 2009
A+
http://dts-l.net/

 

[Jack B]

Update.

Using Malwarebytes, 3 malicious items were found and deleted:
Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify
(Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted
successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify
(Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted
successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify
(Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted
successfully.


That was using a Quick Scan.

Jack

 

[Paul]

mm wrote:
> On Sat, 10 Apr 2010 15:12:06 -0400, "Jack B"
> <jslimp01nospam@earthlink.net> wrote:
>
>>> Do you have the ability to check the processor temperature?<
>> Do you mean does the pc have the capability? I don't know; is there a way
>> to find out?
>
> Good question. I have an Asus mobo and use AsusProbe2, which I might
> have gotten off the Asus mobo CD, but which I also see on the web for
> download. Will it work with any mobo, some mobos, or only Asus mobos?
> At any rate, there is no harm in finding it and trying it. The
> regular install didn't put it in the startup folder so you'll have to
> do that yourself.
>
> It also shows the temperatures in the BIOS screens, and I don't think
> that requires any added software, but one can't spent his whoe life in
> the bios.
>
> IME, overheating the CPU would cause the computer to freeze, or slow
> down, and when I pressed the hardware restart button, it wouldn't even
> get past the memory check. I'm sure there are reasons yours could
> work much differently, but I don't think anyone has said yet that
> overheating is an esppecially likely reason for your problem.
>>> On some freezing cases, you may find that the computer is not actually
>>> frozen.<
>> Well, one freeze I got was different than the rest -- it was running fine
>> when I left to do other things, but when I came back to the pc the screen
>> was black, and as usual there was no response. Using another pc on the LAN,
>> I tried to find the share folder on this pc, but that pc could not read this
>> frozen one.
>
>> So far today, the pc has not failed -- knock on wood.
>
> I had a wooden computer once. It ran on steam, so it was hard to deal
> with in the summer time.
>
>> Jack

We know a few things about his computer. It has an Athlon processor,
socket 462 (based on his 1466MHz core frequency).

K7 CPUs.
http://www.cpu-world.com/CPUs/K7/index.html

*******
XP Model 8 (Thoroughbred CPU ID 0680)

1467 (1700+) OPGA 133 256 11x 1.60V 90oC 55.7W

Model 8 (Thoroughbred CPU ID 0680)

1467 (1700+) OPGA 133 256 11x 1.50V 90oC 44.9W

Model 6 (Palomino)

1467 (1700+) OPGA 133 256 11x 1.75V 90oC 57.4W
*******

Based on the Family code 662, it is the last one, a Palomino 1700+.
(Click the CPU ID tab on this page, to see the "662" value.)

http://www.cpu-world.com/CPUs/K7/AMD-Athlon XP 1700+ - AX1700DMT3C.html

Some of the earliest S462 motherboards, didn't have overtemperature
protection that was guaranteed to work. That would be things of the VIA
"KT133" vintage. So you'd want to be careful, to occasionally
check how hot the CPU is running. Especially if getting a freezing
symptom.

The S462 processors have a bare silicon die on top, and you have to be
careful when cleaning and reapplying thermal paste to the silicon die.
Some processors have four rubber "bumps" pasted to the top of the CPU
packaging, and the rubber bumps help prevent the heatsink from being
mounted on an angle. That prevents cracking the edges off the bare
silicon die. Another technique used, is a "shim" which surrounds the
die and does the same kind of thing.

http://www.arcticsilver.com/pdf/appmeth/amd/ss/AMD_app_method_surface_spread_v1.1.pdf

In some cases, it can be mechanically difficult to disassemble the thing,
and the heatsink can get "welded" to the die. And since there is no
metal heatspreader cover on the processor, you can't apply too much
force to it. The recommended removal method, is to run the computer
(to warm up the CPU first), turn off the computer and immediately attempt
to remove the heatsink while it is still warm.

When you get the thing apart, sometimes the CPU silicon die is discolored
and looks "cooked". Don't let that bother you, and just keep using it,
until it croaks

If that was my Athlon, I'd already have it apart by now, and reapply the
paste. But we'll let Jack take a few measurements first, to see what
shape he's in. If his processor is cool (below 65C or 149F), there is
no reason to panic. And Speedfan should be able to find some sensor
on there. Even if a motherboard doesn't have overtemperature protection,
it is still likely to have a socket temperature readout. The sensing
methods are either a thermistor under the socket, or on the later processors,
the thermal diode inside the silicon die itself. The latter gives a higher
reading, as it is right where the heat is generated. With the thermistor,
programs like Asus Probe, would "pad" the numbers to approximate the
correct values. Sometimes an offset is required, to give realistic
sounding values for a thermistor. The BIOS could have padding applied
to its values as well, so it should give a realistic value (in the
Hardware Monitor BIOS section).

I have a (retired) AthlonXP here, but never had any trouble keeping
it cool. I may have applied paste to it once, during initial installation,
and reapplied paste half way through its life. When you apply paste,
you take temperature readings once the system is running again.
If it read out as 43C say, you'd wait until some years later,
under *identical* test conditions it was hitting 53C. Then, take
it apart and apply the thermal paste to it again. (Identical test
conditions, includes the tiny details about room temperature. If
it is a hot summer day, naturally the temperature reading will be
offset by the rise in room temp. So you'd take that into consideration
as well. If your room is 10C hotter in summer, the threshold would
be a 20C shift.)

Paul

 

[Terry R.]

On 4/10/2010 96 PM On a whim, Jack B pounded out on the keyboard

> Update.
>
> Using Malwarebytes, 3 malicious items were found and deleted:
> Registry Data Items Infected:
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify
> (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted
> successfully.
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify
> (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted
> successfully.
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify
> (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted
> successfully.
>
>
> That was using a Quick Scan.
>
> Jack
>
>
>

Hi Jack,

Those were most likely choices that you selected and Malwarebytes thinks
it might be malware that changed the settings.

I would also remove any external devices when t-shooting this issue. I
had a workstation that randomly froze that took over a year to figure
out. I finally found out it was a USB modem plugged into a USB hub that
caused the freezing. It was the last thing I would have thought to have
caused this type is issue. Plugging the modem into a port off the MB
and not the hub resolved it.



Terry R.
--
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.

 

[Jose]

On Apr 11, 126 am, "Jack B" <jslimp01nos...@earthlink.net> wrote:
> Update.
>
> Using Malwarebytes, 3 malicious items were found and deleted:
> Registry Data Items Infected:
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify
> (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted
> successfully.
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify
> (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted
> successfully.
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify
> (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted
> successfully.
>
> That was using a Quick Scan.
>
> Jack

That has nothing to do with the problem you stated.

MBAM is telling you that the default Windows Security Center Alert
Settings (of which there are 3) have been disabled.

The XP default settings for Firewall, Automatic Updates, Virus
Protection is enabled. Something (usually a human) has unchecked the
boxes so that you will not receive the information messages designed
to help you.

Example: Some folks don't like to have Automatic Updates enabled so
they turn AU off. XP will remind you constantly that AU has been
disabled with a pop up message. This is annoying. Disabling the
Security Center Alert Settings in XP stops the reminder message.
MBAM see this potentially undesirable situation and presents them to
you in a scan as an infected item and give you a chance to fix it. If
you let MBAM fix it, it will enable the warnings again.

MBAM does not know and can't tell if you turned the alerts off or some
malicious software has been messing around with your settings, but it
is potentially very risky. MBAM shows you and asks what you want to
do about it even offering to fix them for you. The information is in
the registry as you can see. If you are sure you don't want those
features, you can also tell MBAM to ignore/accept those things and not
consider them a threat on future scans. Nothing will really be
"quarantined and deleted". MBAM will fix your settings if you allow
it.

I have never seen malicious software disable those settings (it is
always from the hand of a human being), but I suppose it is possible
and you should be glad that MBAM notices this and tells you about
it.

Perhaps someday the MBAM message could be changed somehow to make more
sense since it is really not an infected item - it is a configuration
change, but it is telling you exactly what it finds and allowing you
to fix it if you want. MBAM is doing it's job.

It looks like you might be getting off in the weeds a bit with your
original problem and are not getting closer to resolving your issue.

 

[glee]

"Jose" <jose_ease@yahoo.com> wrote in message
news:1cbde773-b128-4880-8fd1-55c9a12196c2@g11g2000yqe.googlegroups.com...
On Apr 11, 126 am, "Jack B" <jslimp01nos...@earthlink.net> wrote:
>> Update.
>>
>> Using Malwarebytes, 3 malicious items were found and deleted:
>> Registry Data Items Infected:
>> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security
>> Center\AntiVirusDisableNotify
>> (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and
>> deleted
>> successfully.
>> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security
>> Center\FirewallDisableNotify
>> (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and
>> deleted
>> successfully.
>> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security
>> Center\UpdatesDisableNotify
>> (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and
>> deleted
>> successfully.
>>
>> That was using a Quick Scan.
>>
>> Jack
>
> snip
>I have never seen malicious software disable those settings (it is
>always from the hand of a human being), but I suppose it is possible
>and you should be glad that MBAM notices this and tells you about
>it.
> snip

Really?! You've never seen it? There is quite a lot of malware that
disables exactly those settings, and that is why MBAM reports it. Those
are settings that much malware (mostly trojans) go after fairly quickly,
to help prevent being detected and to allow easier access for itself and
its "friends" that trojan downloaders bring in. I clean a LOT of
infected systems, and MBAM is among my first line tools....and those
settings changes are found in many of the logs. They are all systems
where the user did not change any of the mentioned settings....it was
done by the malware.
--
Glen Ventura, MS MVP Oct. 2002 - Sept. 2009
A+
http://dts-l.net/

 

[glee]

"Jack B" <jslimp01nospam@earthlink.net> wrote in message
news:%23JyyljF2KHA.5880@TK2MSFTNGP02.phx.gbl...
>I thought I licked my pc crash problem, but apparently not.
>
> The pc locks up and I need to give it a hard shut down.
>
> But if I move the mouse afterwards, the pc powers on just as if I
> pushed the
> power on button! Does this give anyone a clue as to what the problem
> is?

I've read your other posts in this thread and there is not enough info
to make more than guesses. Everyone thinks it is overheating....I
don't....but again, guessing.

Download System Information for Windows (SIW)
http://www.gtopala.com/siw-download.html
Get the "SIW standalone" download and you don't have to install
it....just download to your desktop or other folder, and run it:
http://www.gtopala.com/download/siw.exe

Expand "Hardware" in the left pane, and select "Sensors". It will show
all the temps and voltages available through the sensors on your system
for the CPU and the hard drives, and also shows the CPU fan speed.
Post back with the temps shown...leave it running a while and see if the
temps fluctuate much.

Do you get the freeze in Safe Mode?
Do you get the freeze if you disconnect all peripherals (printer,
scanner, external drives)?
Do you get the freeze if you do a clean boot (stay off-line during a
clean boot as your AV will not be running)?

How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353

--
Glen Ventura, MS MVP Oct. 2002 - Sept. 2009
A+
http://dts-l.net/

 

[Jack B]

Ok, I'll try System Information for Windows shortly.

BTW, the pc froze after booting up today, so it wasn't on very long at
all -- booted up, accepted my user mode, then froze.


Jack

------------------------------------------------

"glee" <glee29@spamindspring.com> wrote in message
news:%23yuSxgX2KHA.3844@TK2MSFTNGP05.phx.gbl...
"Jack B" <jslimp01nospam@earthlink.net> wrote in message
news:%23JyyljF2KHA.5880@TK2MSFTNGP02.phx.gbl...
>I thought I licked my pc crash problem, but apparently not.
>
> The pc locks up and I need to give it a hard shut down.
>
> But if I move the mouse afterwards, the pc powers on just as if I
> pushed the
> power on button! Does this give anyone a clue as to what the problem
> is?

I've read your other posts in this thread and there is not enough info
to make more than guesses. Everyone thinks it is overheating....I
don't....but again, guessing.

Download System Information for Windows (SIW)
http://www.gtopala.com/siw-download.html
Get the "SIW standalone" download and you don't have to install
it....just download to your desktop or other folder, and run it:
http://www.gtopala.com/download/siw.exe

Expand "Hardware" in the left pane, and select "Sensors". It will show
all the temps and voltages available through the sensors on your system
for the CPU and the hard drives, and also shows the CPU fan speed.
Post back with the temps shown...leave it running a while and see if the
temps fluctuate much.

Do you get the freeze in Safe Mode?
Do you get the freeze if you disconnect all peripherals (printer,
scanner, external drives)?
Do you get the freeze if you do a clean boot (stay off-line during a
clean boot as your AV will not be running)?

How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353

--
Glen Ventura, MS MVP Oct. 2002 - Sept. 2009
A+
http://dts-l.net/

 

[Jack B]

Ok, I tried to run System Information for Windows, but I get a pop up that
says siw.exe is not a valid Win32 application.


Jack

------------------------------------------------------

"glee" <glee29@spamindspring.com> wrote in message
news:%23yuSxgX2KHA.3844@TK2MSFTNGP05.phx.gbl...
"Jack B" <jslimp01nospam@earthlink.net> wrote in message
news:%23JyyljF2KHA.5880@TK2MSFTNGP02.phx.gbl...
>I thought I licked my pc crash problem, but apparently not.
>
> The pc locks up and I need to give it a hard shut down.
>
> But if I move the mouse afterwards, the pc powers on just as if I
> pushed the
> power on button! Does this give anyone a clue as to what the problem
> is?

I've read your other posts in this thread and there is not enough info
to make more than guesses. Everyone thinks it is overheating....I
don't....but again, guessing.

Download System Information for Windows (SIW)
http://www.gtopala.com/siw-download.html
Get the "SIW standalone" download and you don't have to install
it....just download to your desktop or other folder, and run it:
http://www.gtopala.com/download/siw.exe

Expand "Hardware" in the left pane, and select "Sensors". It will show
all the temps and voltages available through the sensors on your system
for the CPU and the hard drives, and also shows the CPU fan speed.
Post back with the temps shown...leave it running a while and see if the
temps fluctuate much.

Do you get the freeze in Safe Mode?
Do you get the freeze if you disconnect all peripherals (printer,
scanner, external drives)?
Do you get the freeze if you do a clean boot (stay off-line during a
clean boot as your AV will not be running)?

How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353

--
Glen Ventura, MS MVP Oct. 2002 - Sept. 2009
A+
http://dts-l.net/