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Mouse Disabled Word 2003

Discussion in 'Microsoft Office' started by Edward Monet, Feb 7, 2010.

  1. Edward Monet

    Edward Monet Flightless Bird

    The mouse works everywhere except in WORD 2003.

    FIX it MSKB 940791 applies to WORD 2007 with the same problem, but not WORD
    2003. Does a parallel registry fix apply to 2003, or is it an install issue?

    Thanks
     
  2. db

    db Flightless Bird

    you might try to boot
    into safe mode and
    test both word and the
    mouse there.


    --

    db·´¯`·...¸><)))º>
    DatabaseBen, Retired Professional
    - Systems Analyst
    - Database Developer
    - Accountancy
    - Veteran of the Armed Forces
    - Microsoft Partner
    - @hotmail.com
    ~~~~~~~~~~"share the nirvana" - dbZen

    >
    >


    "Edward Monet" <Edward Monet@discussions.microsoft.com> wrote in message news:C2748924-C554-44DD-9864-D3678E1BAA9D@microsoft.com...
    > The mouse works everywhere except in WORD 2003.
    >
    > FIX it MSKB 940791 applies to WORD 2007 with the same problem, but not WORD
    > 2003. Does a parallel registry fix apply to 2003, or is it an install issue?
    >
    > Thanks
     
  3. Edward Monet

    Edward Monet Flightless Bird

    I ran SAFE MODE. The mouse still does not work in WORD 2003. Any other ideas?
    EM

    "db" wrote:

    > you might try to boot
    > into safe mode and
    > test both word and the
    > mouse there.
    >
    >
    > --
    >
    > db·´¯`·...¸><)))º>
    > DatabaseBen, Retired Professional
    > - Systems Analyst
    > - Database Developer
    > - Accountancy
    > - Veteran of the Armed Forces
    > - Microsoft Partner
    > - @hotmail.com
    > ~~~~~~~~~~"share the nirvana" - dbZen
    >
    > >
    > >

    >
    > "Edward Monet" <Edward Monet@discussions.microsoft.com> wrote in message news:C2748924-C554-44DD-9864-D3678E1BAA9D@microsoft.com...
    > > The mouse works everywhere except in WORD 2003.
    > >
    > > FIX it MSKB 940791 applies to WORD 2007 with the same problem, but not WORD
    > > 2003. Does a parallel registry fix apply to 2003, or is it an install issue?
    > >
    > > Thanks

    >
     
  4. db

    db Flightless Bird

    I was reading in the kb
    you provided that it does
    apply to version 12.

    so look for a similar key
    for version 11 however,

    you might want to make a
    system restore point and
    then follow the advice the
    kb article says.

    and if word doesn't work
    with the mouse, you can
    restore the system point
    to restore the registry.

    the system restore point
    can be executed in both
    normal mode and safe
    mode.


    --

    db·´¯`·...¸><)))º>
    DatabaseBen, Retired Professional
    - Systems Analyst
    - Database Developer
    - Accountancy
    - Veteran of the Armed Forces
    - Microsoft Partner
    - @hotmail.com
    ~~~~~~~~~~"share the nirvana" - dbZen

    >
    >


    "Edward Monet" <Edward Monet@discussions.microsoft.com> wrote in message news:770F4B90-14FD-4420-B15D-425C9D038B75@microsoft.com...
    > I ran SAFE MODE. The mouse still does not work in WORD 2003. Any other ideas?
    > EM
    >
    > "db" wrote:
    >
    >> you might try to boot
    >> into safe mode and
    >> test both word and the
    >> mouse there.
    >>
    >>
    >> --
    >>
    >> db·´¯`·...¸><)))º>
    >> DatabaseBen, Retired Professional
    >> - Systems Analyst
    >> - Database Developer
    >> - Accountancy
    >> - Veteran of the Armed Forces
    >> - Microsoft Partner
    >> - @hotmail.com
    >> ~~~~~~~~~~"share the nirvana" - dbZen
    >>
    >> >
    >> >

    >>
    >> "Edward Monet" <Edward Monet@discussions.microsoft.com> wrote in message
    >> news:C2748924-C554-44DD-9864-D3678E1BAA9D@microsoft.com...
    >> > The mouse works everywhere except in WORD 2003.
    >> >
    >> > FIX it MSKB 940791 applies to WORD 2007 with the same problem, but not WORD
    >> > 2003. Does a parallel registry fix apply to 2003, or is it an install issue?
    >> >
    >> > Thanks

    >>
     
  5. Edward Monet

    Edward Monet Flightless Bird

    Your suggestion is a good one. Subsequently, I discovered that LASERFICHE
    (LF) also causes this problem (Geekette's Blogette). Though the article
    referenced a 2007 version of LF as well as WORD 2007. I have a support plan
    w/LF for my version 8.1. I will call on Monday and will see what they know
    before messing with the registry.

    Thanks for your help. Not many would have gone to the kb article and then
    made a suggestion. I appreciate that.

    EM

    "db" wrote:

    > I was reading in the kb
    > you provided that it does
    > apply to version 12.
    >
    > so look for a similar key
    > for version 11 however,
    >
    > you might want to make a
    > system restore point and
    > then follow the advice the
    > kb article says.
    >
    > and if word doesn't work
    > with the mouse, you can
    > restore the system point
    > to restore the registry.
    >
    > the system restore point
    > can be executed in both
    > normal mode and safe
    > mode.
    >
    >
    > --
    >
    > db·´¯`·...¸><)))º>
    > DatabaseBen, Retired Professional
    > - Systems Analyst
    > - Database Developer
    > - Accountancy
    > - Veteran of the Armed Forces
    > - Microsoft Partner
    > - @hotmail.com
    > ~~~~~~~~~~"share the nirvana" - dbZen
    >
    > >
    > >

    >
    > "Edward Monet" <Edward Monet@discussions.microsoft.com> wrote in message news:770F4B90-14FD-4420-B15D-425C9D038B75@microsoft.com...
    > > I ran SAFE MODE. The mouse still does not work in WORD 2003. Any other ideas?
    > > EM
    > >
    > > "db" wrote:
    > >
    > >> you might try to boot
    > >> into safe mode and
    > >> test both word and the
    > >> mouse there.
    > >>
    > >>
    > >> --
    > >>
    > >> db·´¯`·...¸><)))º>
    > >> DatabaseBen, Retired Professional
    > >> - Systems Analyst
    > >> - Database Developer
    > >> - Accountancy
    > >> - Veteran of the Armed Forces
    > >> - Microsoft Partner
    > >> - @hotmail.com
    > >> ~~~~~~~~~~"share the nirvana" - dbZen
    > >>
    > >> >
    > >> >
    > >>
    > >> "Edward Monet" <Edward Monet@discussions.microsoft.com> wrote in message
    > >> news:C2748924-C554-44DD-9864-D3678E1BAA9D@microsoft.com...
    > >> > The mouse works everywhere except in WORD 2003.
    > >> >
    > >> > FIX it MSKB 940791 applies to WORD 2007 with the same problem, but not WORD
    > >> > 2003. Does a parallel registry fix apply to 2003, or is it an install issue?
    > >> >
    > >> > Thanks
    > >>
     
  6. Edward Monet

    Edward Monet Flightless Bird

    DB:

    I thought I would try your suggestion first. It worked.

    Thanks again
    "Edward Monet" wrote:

    > Your suggestion is a good one. Subsequently, I discovered that LASERFICHE
    > (LF) also causes this problem (Geekette's Blogette). Though the article
    > referenced a 2007 version of LF as well as WORD 2007. I have a support plan
    > w/LF for my version 8.1. I will call on Monday and will see what they know
    > before messing with the registry.
    >
    > Thanks for your help. Not many would have gone to the kb article and then
    > made a suggestion. I appreciate that.
    >
    > EM
    >
    > "db" wrote:
    >
    > > I was reading in the kb
    > > you provided that it does
    > > apply to version 12.
    > >
    > > so look for a similar key
    > > for version 11 however,
    > >
    > > you might want to make a
    > > system restore point and
    > > then follow the advice the
    > > kb article says.
    > >
    > > and if word doesn't work
    > > with the mouse, you can
    > > restore the system point
    > > to restore the registry.
    > >
    > > the system restore point
    > > can be executed in both
    > > normal mode and safe
    > > mode.
    > >
    > >
    > > --
    > >
    > > db·´¯`·...¸><)))º>
    > > DatabaseBen, Retired Professional
    > > - Systems Analyst
    > > - Database Developer
    > > - Accountancy
    > > - Veteran of the Armed Forces
    > > - Microsoft Partner
    > > - @hotmail.com
    > > ~~~~~~~~~~"share the nirvana" - dbZen
    > >
    > > >
    > > >

    > >
    > > "Edward Monet" <Edward Monet@discussions.microsoft.com> wrote in message news:770F4B90-14FD-4420-B15D-425C9D038B75@microsoft.com...
    > > > I ran SAFE MODE. The mouse still does not work in WORD 2003. Any other ideas?
    > > > EM
    > > >
    > > > "db" wrote:
    > > >
    > > >> you might try to boot
    > > >> into safe mode and
    > > >> test both word and the
    > > >> mouse there.
    > > >>
    > > >>
    > > >> --
    > > >>
    > > >> db·´¯`·...¸><)))º>
    > > >> DatabaseBen, Retired Professional
    > > >> - Systems Analyst
    > > >> - Database Developer
    > > >> - Accountancy
    > > >> - Veteran of the Armed Forces
    > > >> - Microsoft Partner
    > > >> - @hotmail.com
    > > >> ~~~~~~~~~~"share the nirvana" - dbZen
    > > >>
    > > >> >
    > > >> >
    > > >>
    > > >> "Edward Monet" <Edward Monet@discussions.microsoft.com> wrote in message
    > > >> news:C2748924-C554-44DD-9864-D3678E1BAA9D@microsoft.com...
    > > >> > The mouse works everywhere except in WORD 2003.
    > > >> >
    > > >> > FIX it MSKB 940791 applies to WORD 2007 with the same problem, but not WORD
    > > >> > 2003. Does a parallel registry fix apply to 2003, or is it an install issue?
    > > >> >
    > > >> > Thanks
    > > >>
     
  7. db

    db Flightless Bird

    you're welcome.

    however, it was your
    idea by providing the
    kb article!

    microsoft needs to update
    that kb page by including
    word 2003.

    --

    db·´¯`·...¸><)))º>
    DatabaseBen, Retired Professional
    - Systems Analyst
    - Database Developer
    - Accountancy
    - Veteran of the Armed Forces
    - Microsoft Partner
    - @hotmail.com
    ~~~~~~~~~~"share the nirvana" - dbZen

    >
    >


    "Edward Monet" <Edward Monet@discussions.microsoft.com> wrote in message news:D288C181-52D0-40BC-8AE2-4E1A9A8AB23F@microsoft.com...
    > DB:
    >
    > I thought I would try your suggestion first. It worked.
    >
    > Thanks again
    > "Edward Monet" wrote:
    >
    >> Your suggestion is a good one. Subsequently, I discovered that LASERFICHE
    >> (LF) also causes this problem (Geekette's Blogette). Though the article
    >> referenced a 2007 version of LF as well as WORD 2007. I have a support plan
    >> w/LF for my version 8.1. I will call on Monday and will see what they know
    >> before messing with the registry.
    >>
    >> Thanks for your help. Not many would have gone to the kb article and then
    >> made a suggestion. I appreciate that.
    >>
    >> EM
    >>
    >> "db" wrote:
    >>
    >> > I was reading in the kb
    >> > you provided that it does
    >> > apply to version 12.
    >> >
    >> > so look for a similar key
    >> > for version 11 however,
    >> >
    >> > you might want to make a
    >> > system restore point and
    >> > then follow the advice the
    >> > kb article says.
    >> >
    >> > and if word doesn't work
    >> > with the mouse, you can
    >> > restore the system point
    >> > to restore the registry.
    >> >
    >> > the system restore point
    >> > can be executed in both
    >> > normal mode and safe
    >> > mode.
    >> >
    >> >
    >> > --
    >> >
    >> > db·´¯`·...¸><)))º>
    >> > DatabaseBen, Retired Professional
    >> > - Systems Analyst
    >> > - Database Developer
    >> > - Accountancy
    >> > - Veteran of the Armed Forces
    >> > - Microsoft Partner
    >> > - @hotmail.com
    >> > ~~~~~~~~~~"share the nirvana" - dbZen
    >> >
    >> > >
    >> > >
    >> >
    >> > "Edward Monet" <Edward Monet@discussions.microsoft.com> wrote in message
    >> > news:770F4B90-14FD-4420-B15D-425C9D038B75@microsoft.com...
    >> > > I ran SAFE MODE. The mouse still does not work in WORD 2003. Any other ideas?
    >> > > EM
    >> > >
    >> > > "db" wrote:
    >> > >
    >> > >> you might try to boot
    >> > >> into safe mode and
    >> > >> test both word and the
    >> > >> mouse there.
    >> > >>
    >> > >>
    >> > >> --
    >> > >>
    >> > >> db·´¯`·...¸><)))º>
    >> > >> DatabaseBen, Retired Professional
    >> > >> - Systems Analyst
    >> > >> - Database Developer
    >> > >> - Accountancy
    >> > >> - Veteran of the Armed Forces
    >> > >> - Microsoft Partner
    >> > >> - @hotmail.com
    >> > >> ~~~~~~~~~~"share the nirvana" - dbZen
    >> > >>
    >> > >> >
    >> > >> >
    >> > >>
    >> > >> "Edward Monet" <Edward Monet@discussions.microsoft.com> wrote in message
    >> > >> news:C2748924-C554-44DD-9864-D3678E1BAA9D@microsoft.com...
    >> > >> > The mouse works everywhere except in WORD 2003.
    >> > >> >
    >> > >> > FIX it MSKB 940791 applies to WORD 2007 with the same problem, but not WORD
    >> > >> > 2003. Does a parallel registry fix apply to 2003, or is it an install issue?
    >> > >> >
    >> > >> > Thanks
    >> > >>
     

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