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Missing Cookie Folders

Discussion in 'Windows XP' started by JW, Jan 17, 2010.

  1. JW

    JW Flightless Bird

    I'm trying to help my father resolve an issue with his computer. He is
    running XP SP3 Home Edition. His browser is IE8.

    His computer will no longer remember passwords for a number of forums and
    other sites where he logs in. Previously, he was able to do this, but it
    stopped a month or so ago. We logged into one of the forums from my
    computer, and it retained the log-in info, so I don't think the problem is
    related to the forum's servers.

    His privacy settings allow cookies, but I am unable to find any Cookies
    folders in the Documents and Settings folders. I verified that Folder
    Options are set to "show hidden files and folders." I took a shot at
    creating a Cookies folder under Documents and Settings, but I get an error
    msg that the folder already exists. It's not there!

    I'd appreciate any suggestions where to go from here.

    Thanks for your help,
    Janet
     
  2. Lem

    Lem Flightless Bird

    JW wrote:
    > I'm trying to help my father resolve an issue with his computer. He is
    > running XP SP3 Home Edition. His browser is IE8.
    >
    > His computer will no longer remember passwords for a number of forums and
    > other sites where he logs in. Previously, he was able to do this, but it
    > stopped a month or so ago. We logged into one of the forums from my
    > computer, and it retained the log-in info, so I don't think the problem is
    > related to the forum's servers.
    >
    > His privacy settings allow cookies, but I am unable to find any Cookies
    > folders in the Documents and Settings folders. I verified that Folder
    > Options are set to "show hidden files and folders." I took a shot at
    > creating a Cookies folder under Documents and Settings, but I get an error
    > msg that the folder already exists. It's not there!
    >
    > I'd appreciate any suggestions where to go from here.
    >
    > Thanks for your help,
    > Janet
    >
    >
    >


    You should ask IE questions in microsoft.public.internetexplorer.general

    However, IE 8 has added a new Internet Option: "Preserve Favorites
    website data." Make sure that this option is checked, or cookies will be
    deleted. There are other settings in Internet Options that may affect
    cookies, such as InPrivate browsing.

    Cookies should be located in C:/Documents and Settings\username\Cookies.
    To see it, make sure that Hidden and System files are visible (Show
    hidden files and folders; AND UNcheck Hide protected operating system
    files).

    --
    Lem

    Apollo 11 - 40 years ago:
    http://www.nasa.gov/mission_pages/apollo/40th/index.html
     
  3. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Those with IE7- and/or IE8-specific questions or comments can post to and
    seek support in IE General newsgroup:
    microsoft.public.internetexplorer.general

    On the web:
    http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

    In your newsreader:
    news://msnews.microsoft.com/microsoft.public.internetexplorer.general


    JW wrote:
    > I'm trying to help my father resolve an issue with his computer. He is
    > running XP SP3 Home Edition. His browser is IE8.
    >
    > His computer will no longer remember passwords for a number of forums and
    > other sites where he logs in. Previously, he was able to do this, but it
    > stopped a month or so ago. We logged into one of the forums from my
    > computer, and it retained the log-in info, so I don't think the problem is
    > related to the forum's servers.
    >
    > His privacy settings allow cookies, but I am unable to find any Cookies
    > folders in the Documents and Settings folders. I verified that Folder
    > Options are set to "show hidden files and folders." I took a shot at
    > creating a Cookies folder under Documents and Settings, but I get an error
    > msg that the folder already exists. It's not there!
    >
    > I'd appreciate any suggestions where to go from here.
    >
    > Thanks for your help,
    > Janet
     
  4. JW

    JW Flightless Bird

    My apologies. Since the Cookies folder is missing from the Documents and
    Settings area of his Windows files, I felt sure the question was better
    suited for an XP newsgroup than an IE newsgroup. Are you suggesting that IE8
    deleted his Cookies folder? I'm afraid I'm seriously confused.

    "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    news:%23hkCRr9lKHA.5040@TK2MSFTNGP06.phx.gbl...
    > Those with IE7- and/or IE8-specific questions or comments can post to and
    > seek support in IE General newsgroup:
    > microsoft.public.internetexplorer.general
    >
    > On the web:
    > http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general
    >
    > In your newsreader:
    > news://msnews.microsoft.com/microsoft.public.internetexplorer.general
    >
    >
    > JW wrote:
    >> I'm trying to help my father resolve an issue with his computer. He is
    >> running XP SP3 Home Edition. His browser is IE8.
    >>
    >> His computer will no longer remember passwords for a number of forums and
    >> other sites where he logs in. Previously, he was able to do this, but it
    >> stopped a month or so ago. We logged into one of the forums from my
    >> computer, and it retained the log-in info, so I don't think the problem
    >> is
    >> related to the forum's servers.
    >>
    >> His privacy settings allow cookies, but I am unable to find any Cookies
    >> folders in the Documents and Settings folders. I verified that Folder
    >> Options are set to "show hidden files and folders." I took a shot at
    >> creating a Cookies folder under Documents and Settings, but I get an
    >> error
    >> msg that the folder already exists. It's not there!
    >>
    >> I'd appreciate any suggestions where to go from here.
    >>
    >> Thanks for your help,
    >> Janet

    >
     
  5. Twayne

    Twayne Flightless Bird

    Uhh, IE8 cookies are located in:
    C:/documents and settings\administrator\
    \default user\
    \local service\
    \local service\local settings\temp\
    \network service\ AND,
    \username\ for EACH user.
    It IS possible to set thing so that NO cookies can be allowed.
    Some programs will intercept and prevent all cookies.
    His privacy settings may allow cookies.

    If it said the folder already existed, it already exists: It means you
    missed one of the settings to be able to see it. In order to see ALL system
    and hidden files, there are a total of 4 (FOUR) settings you must change
    from default. Go back and look again, this time not stopping after finding
    only the first one.
    If you still can't work it out, come on back and I'll specifically detail
    each one but it's too late to do that right now.

    HTH,

    Twayne




    In news:eTb1x87lKHA.214@TK2MSFTNGP02.phx.gbl,
    Lem <lemp40@unknownhost> typed:
    > JW wrote:
    >> I'm trying to help my father resolve an issue with his computer. He
    >> is running XP SP3 Home Edition. His browser is IE8.
    >>
    >> His computer will no longer remember passwords for a number of
    >> forums and other sites where he logs in. Previously, he was able to
    >> do this, but it stopped a month or so ago. We logged into one of the
    >> forums from my computer, and it retained the log-in info, so I don't
    >> think the problem is related to the forum's servers.
    >>
    >> His privacy settings allow cookies, but I am unable to find any
    >> Cookies folders in the Documents and Settings folders. I verified
    >> that Folder Options are set to "show hidden files and folders." I
    >> took a shot at creating a Cookies folder under Documents and
    >> Settings, but I get an error msg that the folder already exists.
    >> It's not there! I'd appreciate any suggestions where to go from here.
    >>
    >> Thanks for your help,
    >> Janet
    >>
    >>
    >>

    >
    > You should ask IE questions in
    > microsoft.public.internetexplorer.general
    > However, IE 8 has added a new Internet Option: "Preserve Favorites
    > website data." Make sure that this option is checked, or cookies will
    > be deleted. There are other settings in Internet Options that may
    > affect cookies, such as InPrivate browsing.
    >
    > Cookies should be located in C:/Documents and
    > Settings\username\Cookies. To see it, make sure that Hidden and
    > System files are visible (Show hidden files and folders; AND UNcheck
    > Hide protected operating system files).
     
  6. Smirnoff

    Smirnoff Flightless Bird

    "JW" <jwilliams644@hotmail.nospam.com> wrote in message
    news:uUh9Zw6lKHA.1648@TK2MSFTNGP05.phx.gbl...
    > I'm trying to help my father resolve an issue with his computer. He is
    > running XP SP3 Home Edition. His browser is IE8.
    >
    > His computer will no longer remember passwords for a number of forums and
    > other sites where he logs in. Previously, he was able to do this, but it
    > stopped a month or so ago. We logged into one of the forums from my
    > computer, and it retained the log-in info, so I don't think the problem is
    > related to the forum's servers.
    >
    > His privacy settings allow cookies, but I am unable to find any Cookies
    > folders in the Documents and Settings folders. I verified that Folder
    > Options are set to "show hidden files and folders." I took a shot at
    > creating a Cookies folder under Documents and Settings, but I get an error
    > msg that the folder already exists. It's not there!
    >
    > I'd appreciate any suggestions where to go from here.
    >
    > Thanks for your help,
    > Janet
    >
    >


    You also have to untick "Hide protected operating system files"
    (Recommended) in Folder Options>View, to see the Cookies folder.
     

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