Microsoft Update browser detection error

[Terry R.]

I go through once a month and touch workstations used by volunteers. I
manually install Windows updates and other updates and a general
operation check. Upon inspection this month, one workstation I launched
MU and a window came up stating that MU only works with IE5 or later.
This workstation had IE7 installed. I thought the easiest and quickest
fix would be to update to IE8, which I did. But manually launching MU
after gave me the same display page, that IE5 or later must be used. So
when the WU shield came up, I downloaded and installed the updates that
way, but I'm still wondering what is up with trying to access the site
via IE.

Any suggestions on a fix?


Terry R.
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[Robert Aldwinckle]

"Terry R." <F1Com@NOSPAMpobox.com> wrote in message
newsmBV8aL3KHA.5212@TK2MSFTNGP04.phx.gbl...
> I go through once a month and touch workstations used by volunteers. I
> manually install Windows updates and other updates and a general operation
> check. Upon inspection this month, one workstation I launched MU and a
> window came up stating that MU only works with IE5 or later.


That's a symptom that your User-Agent is corrupt. Fix your User-Agent or
use a tool like UAPick to make sure that WU/MU gets one it likes.


> This workstation had IE7 installed. I thought the easiest and quickest
> fix would be to update to IE8, which I did. But manually launching MU
> after gave me the same display page, that IE5 or later must be used. So
> when the WU shield came up, I downloaded and installed the updates that
> way, but I'm still wondering what is up with trying to access the site via
> IE.
>
> Any suggestions on a fix?
>
>
> Terry R.
> --
> Anti-spam measures are included in my email address.
> Delete NOSPAM from the email address after clicking Reply.

 

[Terry R.]

On 4/15/2010 10:41 AM On a whim, Robert Aldwinckle pounded out on the
keyboard

>
> "Terry R."<F1Com@NOSPAMpobox.com> wrote in message
> newsmBV8aL3KHA.5212@TK2MSFTNGP04.phx.gbl...
>> I go through once a month and touch workstations used by volunteers. I
>> manually install Windows updates and other updates and a general operation
>> check. Upon inspection this month, one workstation I launched MU and a
>> window came up stating that MU only works with IE5 or later.
>
>
> That's a symptom that your User-Agent is corrupt. Fix your User-Agent or
> use a tool like UAPick to make sure that WU/MU gets one it likes.
>
>
>> This workstation had IE7 installed. I thought the easiest and quickest
>> fix would be to update to IE8, which I did. But manually launching MU
>> after gave me the same display page, that IE5 or later must be used. So
>> when the WU shield came up, I downloaded and installed the updates that
>> way, but I'm still wondering what is up with trying to access the site via
>> IE.
>>
>> Any suggestions on a fix?
>>
>>
>> Terry R.

Thanks Robert. I'll do that.


Terry R.
--
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Delete NOSPAM from the email address after clicking Reply.

 

[Terry R.]

On 4/15/2010 10:41 AM On a whim, Robert Aldwinckle pounded out on the
keyboard

>
> "Terry R."<F1Com@NOSPAMpobox.com> wrote in message
> newsmBV8aL3KHA.5212@TK2MSFTNGP04.phx.gbl...
>> I go through once a month and touch workstations used by volunteers. I
>> manually install Windows updates and other updates and a general operation
>> check. Upon inspection this month, one workstation I launched MU and a
>> window came up stating that MU only works with IE5 or later.
>
>
> That's a symptom that your User-Agent is corrupt. Fix your User-Agent or
> use a tool like UAPick to make sure that WU/MU gets one it likes.
>
>
>> This workstation had IE7 installed. I thought the easiest and quickest
>> fix would be to update to IE8, which I did. But manually launching MU
>> after gave me the same display page, that IE5 or later must be used. So
>> when the WU shield came up, I downloaded and installed the updates that
>> way, but I'm still wondering what is up with trying to access the site via
>> IE.
>>
>> Any suggestions on a fix?
>>
>>
>> Terry R.

I checked the UA and everything was correct. I even tried removing
entries from the Post Platform key in the registry per a MS KB article
and no change.

I then changed IE to be the default browser. Then MU would run. I
changed FF back to the default browser and MU would still run in IE.

I would like to know what was horked to cause that issue even after
upgrading IE.

Terry R.
--
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.

 

[PA Bear, MS MVP]

[I've read your other replies.]

Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit
SP2; Vista SP1; Vista 64-bit SP2) as well as your IE version when
posting in an IE-specific forum or newsgroup. Please do so in your
next reply.

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than
Defender)? What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when it
was purchased)?

On the computer in question, open IE (only!) to this page:
http://www.fiddlertool.com/ua.aspx. Highlight/select all of the red
text at the top of the page and copy it to your clipboard. (Also
scroll down to see if an issue has been detected and a possible
resolution offered.) Open a reply to this post & paste the contents of
your clipboard into your reply.
--
~PA Bear, posted via Google Groups

On Apr 15, 12:13 pm, "Terry R." <F1...@NOSPAMpobox.com> wrote:
> I go through once a month and touch workstations used by volunteers.  I
> manually install Windows updates and other updates and a general
> operation check.  Upon inspection this month, one workstation I launched
> MU and a window came up stating that MU only works with IE5 or later.
> This workstation had IE7 installed.  I thought the easiest and quickest
> fix would be to update to IE8, which I did.  But manually launching MU
> after gave me the same display page, that IE5 or later must be used.  So
> when the WU shield came up, I downloaded and installed the updates that
> way, but I'm still wondering what is up with trying to access the site
> via IE.
>
> Any suggestions on a fix?

 

[Terry R.]

On 4/16/2010 11:24 AM On a whim, PA Bear, MS MVP pounded out on the keyboard

> [I've read your other replies.]
>
> Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit
> SP2; Vista SP1; Vista 64-bit SP2) as well as your IE version when
> posting in an IE-specific forum or newsgroup. Please do so in your
> next reply.

XP sp3 - I did state the IE version.

>
> What anti-virus application or security suite is installed and is your
> subscription current? What anti-spyware applications (other than
> Defender)? What third-party firewall (if any)?
>

No AV or AS is running on this particular workstation.

> Has a(another) Norton or McAfee application ever been installed on the
> computer (e.g., a free-trial version that came preinstalled when it
> was purchased)?

No.

>
> On the computer in question, open IE (only!) to this page:
> http://www.fiddlertool.com/ua.aspx. Highlight/select all of the red
> text at the top of the page and copy it to your clipboard. (Also
> scroll down to see if an issue has been detected and a possible
> resolution offered.) Open a reply to this post& paste the contents of
> your clipboard into your reply.

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR
2.09.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR
3.0.4506.2152; .NET CLR 3.5.30729)

> --
> ~PA Bear, posted via Google Groups
>
> On Apr 15, 12:13 pm, "Terry R."<F1...@NOSPAMpobox.com> wrote:
>> I go through once a month and touch workstations used by volunteers. I
>> manually install Windows updates and other updates and a general
>> operation check. Upon inspection this month, one workstation I launched
>> MU and a window came up stating that MU only works with IE5 or later.
>> This workstation had IE7 installed. I thought the easiest and quickest
>> fix would be to update to IE8, which I did. But manually launching MU
>> after gave me the same display page, that IE5 or later must be used. So
>> when the WU shield came up, I downloaded and installed the updates that
>> way, but I'm still wondering what is up with trying to access the site
>> via IE.
>>
>> Any suggestions on a fix?



Terry R.
--
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.

 

[Terry R.]

On 4/16/2010 11:24 AM On a whim, PA Bear, MS MVP pounded out on the keyboard

> [I've read your other replies.]
>
> Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit
> SP2; Vista SP1; Vista 64-bit SP2) as well as your IE version when
> posting in an IE-specific forum or newsgroup. Please do so in your
> next reply.
>
> What anti-virus application or security suite is installed and is your
> subscription current? What anti-spyware applications (other than
> Defender)? What third-party firewall (if any)?
>
> Has a(another) Norton or McAfee application ever been installed on the
> computer (e.g., a free-trial version that came preinstalled when it
> was purchased)?
>
> On the computer in question, open IE (only!) to this page:
> http://www.fiddlertool.com/ua.aspx. Highlight/select all of the red
> text at the top of the page and copy it to your clipboard. (Also
> scroll down to see if an issue has been detected and a possible
> resolution offered.) Open a reply to this post& paste the contents of
> your clipboard into your reply.
> --
> ~PA Bear, posted via Google Groups
>
> On Apr 15, 12:13 pm, "Terry R."<F1...@NOSPAMpobox.com> wrote:
>> I go through once a month and touch workstations used by volunteers. I
>> manually install Windows updates and other updates and a general
>> operation check. Upon inspection this month, one workstation I launched
>> MU and a window came up stating that MU only works with IE5 or later.
>> This workstation had IE7 installed. I thought the easiest and quickest
>> fix would be to update to IE8, which I did. But manually launching MU
>> after gave me the same display page, that IE5 or later must be used. So
>> when the WU shield came up, I downloaded and installed the updates that
>> way, but I'm still wondering what is up with trying to access the site
>> via IE.
>>
>> Any suggestions on a fix?

Did you have a reason to request info and not respond?



Terry R.
--
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Delete NOSPAM from the email address after clicking Reply.