1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Massive network slowdown after 02/09/2010 updates

Discussion in 'Windows XP' started by ToddAndMargo, Feb 13, 2010.

  1. ToddAndMargo

    ToddAndMargo Flightless Bird

    Hi All,

    After the 02/09/2010 updates went on, I am getting calls
    from customers complaining about massive slowdowns.

    From my initial research, I have found that if I copy
    a file they are having trouble opening on the network to
    their desktop, the slowdown vanishes. The slowdown
    only occurs when trying to open a file, such as an
    Excel spreadsheet, from the network. What should
    take 1 second, takes 10 to 15 seconds.

    Now, two of the three, business users complaining
    are using Samba (Linux) for their file server.
    So, no Microsoft patches on those servers. The
    third business is using peer to peer. All
    of the workstations are using XP-Pro-SP3.

    Most of the XP workstations are running Kaspersky
    Word Space Security (KWSS): kav6.0.4.1212_winwksen.exe.
    Some prior versions of KWSS too. Both pausing
    and exiting KWSS does not change the symptom.

    I am seeing these as the (XP) update on 02/09/2010:

    KB978706
    KB978251
    KB975713
    KB978262
    KB978037
    KB971468
    KB975560
    KB977914
    KB977165 <-- heard this one causes BSOD's
    KB890830
    KB905866
    KB979099
    KB978506
    (did I miss any?)

    I am about to start uninstalling them one at a time,
    but thought I'd ask the groups first what they thought.
    Be nice if I only had to uninstall one. Tons of rebooting
    the other way. :'(

    Many thanks,
    -T
     
  2. Meinolf Weber [MVP-DS]

    Meinolf Weber [MVP-DS] Flightless Bird

    Hello ToddAndMargo,

    I cannot confirim the problems you describe, we didn't have any problems
    on XP clients or with slowed down network after installing the updates.

    Best regards

    Meinolf Weber
    Disclaimer: This posting is provided "AS IS" with no warranties, and confers
    no rights.
    ** Please do NOT email, only reply to Newsgroups
    ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm


    > Hi All,
    >
    > After the 02/09/2010 updates went on, I am getting calls from
    > customers complaining about massive slowdowns.
    >
    > From my initial research, I have found that if I copy
    > a file they are having trouble opening on the network to
    > their desktop, the slowdown vanishes. The slowdown
    > only occurs when trying to open a file, such as an
    > Excel spreadsheet, from the network. What should
    > take 1 second, takes 10 to 15 seconds.
    > Now, two of the three, business users complaining
    > are using Samba (Linux) for their file server.
    > So, no Microsoft patches on those servers. The
    > third business is using peer to peer. All
    > of the workstations are using XP-Pro-SP3.
    > Most of the XP workstations are running Kaspersky
    > Word Space Security (KWSS): kav6.0.4.1212_winwksen.exe.
    > Some prior versions of KWSS too. Both pausing
    > and exiting KWSS does not change the symptom.
    > I am seeing these as the (XP) update on 02/09/2010:
    >
    > KB978706
    > KB978251
    > KB975713
    > KB978262
    > KB978037
    > KB971468
    > KB975560
    > KB977914
    > KB977165 <-- heard this one causes BSOD's
    > KB890830
    > KB905866
    > KB979099
    > KB978506
    > (did I miss any?)
    > I am about to start uninstalling them one at a time,
    > but thought I'd ask the groups first what they thought.
    > Be nice if I only had to uninstall one. Tons of rebooting
    > the other way. :'(
    > Many thanks,
    > -T
     
  3. Russ SBITS.Biz [SBS-MVP]

    Russ SBITS.Biz [SBS-MVP] Flightless Bird

    Just to Clarify that Update does NOT cause a BSOD
    However when a System is Infected with a certain Malware
    and the update is installed
    it affects the booting process.

    Please do not post that this update causes a BSOD
    It's the Infected PC that causes the issue not the other way around
    Thanks

    Russ

    --
    Russell Grover - SBITS.Biz [SBS-MVP]
    MCP, MCPS, MCNPS, SBSC
    Microsoft Certified Small Business Specialist
    24hr SBS Remote Support - www.SBITS.Biz
    Question or Second Opinion - www.PersonalITConsultant.com
    Free Trial Microsoft Online Services - www.Microsoft-Online-Services.com


    "ToddAndMargo" <ToddAndMargo@invalid.com> wrote in message
    news:eEHbd4PrKHA.4752@TK2MSFTNGP04.phx.gbl...
    > Hi All,
    >
    > After the 02/09/2010 updates went on, I am getting calls
    > from customers complaining about massive slowdowns.
    >
    > From my initial research, I have found that if I copy
    > a file they are having trouble opening on the network to
    > their desktop, the slowdown vanishes. The slowdown
    > only occurs when trying to open a file, such as an
    > Excel spreadsheet, from the network. What should
    > take 1 second, takes 10 to 15 seconds.
    >
    > Now, two of the three, business users complaining
    > are using Samba (Linux) for their file server.
    > So, no Microsoft patches on those servers. The
    > third business is using peer to peer. All
    > of the workstations are using XP-Pro-SP3.
    >
    > Most of the XP workstations are running Kaspersky
    > Word Space Security (KWSS): kav6.0.4.1212_winwksen.exe.
    > Some prior versions of KWSS too. Both pausing
    > and exiting KWSS does not change the symptom.
    >
    > I am seeing these as the (XP) update on 02/09/2010:
    >
    > KB978706
    > KB978251
    > KB975713
    > KB978262
    > KB978037
    > KB971468
    > KB975560
    > KB977914
    > KB977165 <-- heard this one causes BSOD's
    > KB890830
    > KB905866
    > KB979099
    > KB978506
    > (did I miss any?)
    >
    > I am about to start uninstalling them one at a time,
    > but thought I'd ask the groups first what they thought.
    > Be nice if I only had to uninstall one. Tons of rebooting
    > the other way. :'(
    >
    > Many thanks,
    > -T
     
  4. ToddAndMargo

    ToddAndMargo Flightless Bird

    On 02/13/2010 03:00 PM, Russ SBITS.Biz [SBS-MVP] wrote:
    > Just to Clarify that Update does NOT cause a BSOD
    > However when a System is Infected with a certain Malware
    > and the update is installed
    > it affects the booting process.
    >
    > Please do not post that this update causes a BSOD
    > It's the Infected PC that causes the issue not the other way around
    > Thanks
    >
    > Russ
    >


    no bsod's. just slow
     
  5. ToddAndMargo

    ToddAndMargo Flightless Bird

    > Please do not post that this update causes a BSOD
    > It's the Infected PC that causes the issue not the other way around


    Hi Russ,

    Do you know which malware is causing the BSOD's
    with KB977165? Even though I am not getting BSOD's,
    I'd like to specifically check for it.

    Many thanks,
    -T
     
  6. ToddAndMargo

    ToddAndMargo Flightless Bird

    On 02/13/2010 02:44 PM, ToddAndMargo wrote:
    > Hi All,
    >
    > After the 02/09/2010 updates went on, I am getting calls
    > from customers complaining about massive slowdowns.
    >
    > From my initial research, I have found that if I copy
    > a file they are having trouble opening on the network to
    > their desktop, the slowdown vanishes. The slowdown
    > only occurs when trying to open a file, such as an
    > Excel spreadsheet, from the network. What should
    > take 1 second, takes 10 to 15 seconds.
    >
    > Now, two of the three, business users complaining
    > are using Samba (Linux) for their file server.
    > So, no Microsoft patches on those servers. The
    > third business is using peer to peer. All
    > of the workstations are using XP-Pro-SP3.
    >
    > Most of the XP workstations are running Kaspersky
    > Word Space Security (KWSS): kav6.0.4.1212_winwksen.exe.
    > Some prior versions of KWSS too. Both pausing
    > and exiting KWSS does not change the symptom.
    >
    > I am seeing these as the (XP) update on 02/09/2010:
    >
    > KB978706
    > KB978251
    > KB975713
    > KB978262
    > KB978037
    > KB971468
    > KB975560
    > KB977914
    > KB977165 <-- heard this one causes BSOD's
    > KB890830
    > KB905866
    > KB979099
    > KB978506
    > (did I miss any?)
    >
    > I am about to start uninstalling them one at a time,
    > but thought I'd ask the groups first what they thought.
    > Be nice if I only had to uninstall one. Tons of rebooting
    > the other way. :'(
    >
    > Many thanks,
    > -T


    Good news. I removed KB977165 from two workstation and
    they are back to normal. I will check the rest on Monday.

    -T
     
  7. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    cf.
    http://groups.google.com/group/microsoft.public.windowsxp.general/msg/2a76e4c9dd0b944c
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002

    ToddAndMargo wrote:
    > Hi All,
    >
    > After the 02/09/2010 updates went on, I am getting calls
    > from customers complaining about massive slowdowns.
    >
    > From my initial research, I have found that if I copy
    > a file they are having trouble opening on the network to
    > their desktop, the slowdown vanishes. The slowdown
    > only occurs when trying to open a file, such as an
    > Excel spreadsheet, from the network. What should
    > take 1 second, takes 10 to 15 seconds.
    >
    > Now, two of the three, business users complaining
    > are using Samba (Linux) for their file server.
    > So, no Microsoft patches on those servers. The
    > third business is using peer to peer. All
    > of the workstations are using XP-Pro-SP3.
    >
    > Most of the XP workstations are running Kaspersky
    > Word Space Security (KWSS): kav6.0.4.1212_winwksen.exe.
    > Some prior versions of KWSS too. Both pausing
    > and exiting KWSS does not change the symptom.
    >
    > I am seeing these as the (XP) update on 02/09/2010:
    >
    > KB978706
    > KB978251
    > KB975713
    > KB978262
    > KB978037
    > KB971468
    > KB975560
    > KB977914
    > KB977165 <-- heard this one causes BSOD's
    > KB890830
    > KB905866
    > KB979099
    > KB978506
    > (did I miss any?)
    >
    > I am about to start uninstalling them one at a time,
    > but thought I'd ask the groups first what they thought.
    > Be nice if I only had to uninstall one. Tons of rebooting
    > the other way. :'(
    >
    > Many thanks,
    > -T
     
  8. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    <yawn>

    ToddAndMargo wrote:
    > On 02/13/2010 02:44 PM, ToddAndMargo wrote:
    >> Hi All,
    >>
    >> After the 02/09/2010 updates went on, I am getting calls
    >> from customers complaining about massive slowdowns.
    >>
    >> From my initial research, I have found that if I copy
    >> a file they are having trouble opening on the network to
    >> their desktop, the slowdown vanishes. The slowdown
    >> only occurs when trying to open a file, such as an
    >> Excel spreadsheet, from the network. What should
    >> take 1 second, takes 10 to 15 seconds.
    >>
    >> Now, two of the three, business users complaining
    >> are using Samba (Linux) for their file server.
    >> So, no Microsoft patches on those servers. The
    >> third business is using peer to peer. All
    >> of the workstations are using XP-Pro-SP3.
    >>
    >> Most of the XP workstations are running Kaspersky
    >> Word Space Security (KWSS): kav6.0.4.1212_winwksen.exe.
    >> Some prior versions of KWSS too. Both pausing
    >> and exiting KWSS does not change the symptom.
    >>
    >> I am seeing these as the (XP) update on 02/09/2010:
    >>
    >> KB978706
    >> KB978251
    >> KB975713
    >> KB978262
    >> KB978037
    >> KB971468
    >> KB975560
    >> KB977914
    >> KB977165 <-- heard this one causes BSOD's
    >> KB890830
    >> KB905866
    >> KB979099
    >> KB978506
    >> (did I miss any?)
    >>
    >> I am about to start uninstalling them one at a time,
    >> but thought I'd ask the groups first what they thought.
    >> Be nice if I only had to uninstall one. Tons of rebooting
    >> the other way. :'(
    >>
    >> Many thanks,
    >> -T

    >
    > Good news. I removed KB977165 from two workstation and
    > they are back to normal. I will check the rest on Monday.
    >
    > -T
     
  9. Anteaus

    Anteaus Flightless Bird

    Did a quick test from an XP VM to a Linux server, and saw no obvious problems
    after the update. It may of course be this problem is specific to other
    circumstances.

    Just a thought, though, check your problem isn't caused by LAN card
    powersave. This sometimes gets turned back on when any major system-change is
    done.

    From the technet writeup it seems this patch relates to escalation of
    priveleges for a locally logged-on user. Therefore (AFAICS) only of high
    concern if malware or a malicious user already has system-access.


    "ToddAndMargo" wrote:

    > On 02/13/2010 02:44 PM, ToddAndMargo wrote:
    > > Hi All,
    > >
    > > After the 02/09/2010 updates went on, I am getting calls
    > > from customers complaining about massive slowdowns.
    > >
    > > From my initial research, I have found that if I copy
    > > a file they are having trouble opening on the network to
    > > their desktop, the slowdown vanishes. The slowdown
    > > only occurs when trying to open a file, such as an
    > > Excel spreadsheet, from the network. What should
    > > take 1 second, takes 10 to 15 seconds.
    > >
    > > Now, two of the three, business users complaining
    > > are using Samba (Linux) for their file server.
    > > So, no Microsoft patches on those servers. The
    > > third business is using peer to peer. All
    > > of the workstations are using XP-Pro-SP3.
    > >
    > > Most of the XP workstations are running Kaspersky
    > > Word Space Security (KWSS): kav6.0.4.1212_winwksen.exe.
    > > Some prior versions of KWSS too. Both pausing
    > > and exiting KWSS does not change the symptom.
    > >
    > > I am seeing these as the (XP) update on 02/09/2010:
    > >
    > > KB978706
    > > KB978251
    > > KB975713
    > > KB978262
    > > KB978037
    > > KB971468
    > > KB975560
    > > KB977914
    > > KB977165 <-- heard this one causes BSOD's
    > > KB890830
    > > KB905866
    > > KB979099
    > > KB978506
    > > (did I miss any?)
    > >
    > > I am about to start uninstalling them one at a time,
    > > but thought I'd ask the groups first what they thought.
    > > Be nice if I only had to uninstall one. Tons of rebooting
    > > the other way. :'(
    > >
    > > Many thanks,
    > > -T

    >
    > Good news. I removed KB977165 from two workstation and
    > they are back to normal. I will check the rest on Monday.
    >
    > -T
    > .
    >
     
  10. ToddAndMargo

    ToddAndMargo Flightless Bird

    > ToddAndMargo wrote:
    >> On 02/13/2010 02:44 PM, ToddAndMargo wrote:
    >>> Hi All,
    >>>
    >>> After the 02/09/2010 updates went on, I am getting calls
    >>> from customers complaining about massive slowdowns.
    >>>
    >>> From my initial research, I have found that if I copy
    >>> a file they are having trouble opening on the network to
    >>> their desktop, the slowdown vanishes. The slowdown
    >>> only occurs when trying to open a file, such as an
    >>> Excel spreadsheet, from the network. What should
    >>> take 1 second, takes 10 to 15 seconds.
    >>>
    >>> Now, two of the three, business users complaining
    >>> are using Samba (Linux) for their file server.
    >>> So, no Microsoft patches on those servers. The
    >>> third business is using peer to peer. All
    >>> of the workstations are using XP-Pro-SP3.
    >>>
    >>> Most of the XP workstations are running Kaspersky
    >>> Word Space Security (KWSS): kav6.0.4.1212_winwksen.exe.
    >>> Some prior versions of KWSS too. Both pausing
    >>> and exiting KWSS does not change the symptom.
    >>>
    >>> I am seeing these as the (XP) update on 02/09/2010:
    >>>
    >>> KB978706
    >>> KB978251
    >>> KB975713
    >>> KB978262
    >>> KB978037
    >>> KB971468
    >>> KB975560
    >>> KB977914
    >>> KB977165 <-- heard this one causes BSOD's
    >>> KB890830
    >>> KB905866
    >>> KB979099
    >>> KB978506
    >>> (did I miss any?)
    >>>
    >>> I am about to start uninstalling them one at a time,
    >>> but thought I'd ask the groups first what they thought.
    >>> Be nice if I only had to uninstall one. Tons of rebooting
    >>> the other way. :'(
    >>>
    >>> Many thanks,
    >>> -T

    >>
    >> Good news. I removed KB977165 from two workstation and
    >> they are back to normal. I will check the rest on Monday.
    >>
    >> -T



    On 02/13/2010 03:48 PM, PA Bear [MS MVP] top posted:
    > <yawn>
    >


    More good news: I have about ten more workstations
    with KB977165 removed and happy camping has returned.

    And, more good news: I also checked with Kaspersky
    and we can find no sign of any infection.

    Yipee!

    -T
     
  11. JoeSpareBedroom

    JoeSpareBedroom Flightless Bird

    Why yawn? His experiment is apparently repeatable and accurate.



    "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    news:u3c%23dcQrKHA.1800@TK2MSFTNGP02.phx.gbl...
    > <yawn>
    >
    > ToddAndMargo wrote:
    >> On 02/13/2010 02:44 PM, ToddAndMargo wrote:
    >>> Hi All,
    >>>
    >>> After the 02/09/2010 updates went on, I am getting calls
    >>> from customers complaining about massive slowdowns.
    >>>
    >>> From my initial research, I have found that if I copy
    >>> a file they are having trouble opening on the network to
    >>> their desktop, the slowdown vanishes. The slowdown
    >>> only occurs when trying to open a file, such as an
    >>> Excel spreadsheet, from the network. What should
    >>> take 1 second, takes 10 to 15 seconds.
    >>>
    >>> Now, two of the three, business users complaining
    >>> are using Samba (Linux) for their file server.
    >>> So, no Microsoft patches on those servers. The
    >>> third business is using peer to peer. All
    >>> of the workstations are using XP-Pro-SP3.
    >>>
    >>> Most of the XP workstations are running Kaspersky
    >>> Word Space Security (KWSS): kav6.0.4.1212_winwksen.exe.
    >>> Some prior versions of KWSS too. Both pausing
    >>> and exiting KWSS does not change the symptom.
    >>>
    >>> I am seeing these as the (XP) update on 02/09/2010:
    >>>
    >>> KB978706
    >>> KB978251
    >>> KB975713
    >>> KB978262
    >>> KB978037
    >>> KB971468
    >>> KB975560
    >>> KB977914
    >>> KB977165 <-- heard this one causes BSOD's
    >>> KB890830
    >>> KB905866
    >>> KB979099
    >>> KB978506
    >>> (did I miss any?)
    >>>
    >>> I am about to start uninstalling them one at a time,
    >>> but thought I'd ask the groups first what they thought.
    >>> Be nice if I only had to uninstall one. Tons of rebooting
    >>> the other way. :'(
    >>>
    >>> Many thanks,
    >>> -T

    >>
    >> Good news. I removed KB977165 from two workstation and
    >> they are back to normal. I will check the rest on Monday.
    >>
    >> -T
     

Share This Page