1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Lost all my contacts by virus....

Discussion in 'Windows XP' started by Pete L, Mar 10, 2010.

  1. Pete L

    Pete L Flightless Bird

    I found out this morning that my PC sent out about 50 e-mails from my
    contacts list with a spam message. My virus checker hasn't found
    anything (AVG). I did a system restore and went back a few days.
    Problem now is that my wireless connection doesn't work now and I'm
    doing this mail using a cable connection to the router. I can find
    most of my contacts again but should I be worried that my PC has been
    'taken over'? Could this virus? have taken all my IP address info? I
    have tried all the usual things to restore my wireless connection -
    like 'repair' but to no avail. Any ideas how I can get it back please?
     
  2. C

    C Flightless Bird

    Pete L wrote:
    > I found out this morning that my PC sent out about 50 e-mails from my
    > contacts list with a spam message. My virus checker hasn't found
    > anything (AVG). I did a system restore and went back a few days.
    > Problem now is that my wireless connection doesn't work now and I'm
    > doing this mail using a cable connection to the router. I can find
    > most of my contacts again but should I be worried that my PC has been
    > 'taken over'? Could this virus? have taken all my IP address info? I
    > have tried all the usual things to restore my wireless connection -
    > like 'repair' but to no avail. Any ideas how I can get it back please?


    Back up and reinstall XP OR spend days tracking down something unknown.

    --
    C
     
  3. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;
    Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) when posting in a forum or
    newsgroup. Please do so in your next reply.

    Are you referring to your Hotmail contacts, your Outlook contacts, your
    Outlook Express contacts, or...?

    Are you running AVG (Free) v9.x? What anti-spyware applications (other than
    Defender)? What third-party firewall (if any)?

    Has a(another) Norton or McAfee application ever been installed on the
    computer (e.g., a free-trial version that came preinstalled when you bought
    it)?
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002

    Pete L wrote:
    > I found out this morning that my PC sent out about 50 e-mails from my
    > contacts list with a spam message. My virus checker hasn't found
    > anything (AVG). I did a system restore and went back a few days.
    > Problem now is that my wireless connection doesn't work now and I'm
    > doing this mail using a cable connection to the router. I can find
    > most of my contacts again but should I be worried that my PC has been
    > 'taken over'? Could this virus? have taken all my IP address info? I
    > have tried all the usual things to restore my wireless connection -
    > like 'repair' but to no avail. Any ideas how I can get it back please?
     
  4. Pete L

    Pete L Flightless Bird

    On 10 Mar, 17:58, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:
    > Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;
    > Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) when posting in a forum or
    > newsgroup. Please do so in your next reply.
    >
    > Are you referring to your Hotmail contacts, your Outlook contacts, your
    > Outlook Express contacts, or...?
    >
    > Are you running AVG (Free) v9.x?  What anti-spyware applications (otherthan
    > Defender)?  What third-party firewall (if any)?
    >
    > Has a(another) Norton or McAfee application ever been installed on the
    > computer (e.g., a free-trial version that came preinstalled when you bought
    > it)?
    > --
    > ~Robear Dyer (PA Bear)
    > MS MVP-IE, Mail, Security, Windows Client - since 2002
    >
    > Pete L wrote:
    > > I found out this morning that my PC sent out about 50 e-mails from my
    > > contacts list with a spam message. My virus checker hasn't found
    > > anything (AVG). I did a system restore and went back a few days.
    > > Problem now is that my wireless connection doesn't work now and I'm
    > > doing this mail using a cable connection to the router. I can find
    > > most of my contacts again but should I be worried that my PC has been
    > > 'taken over'? Could this virus? have taken all my IP address info? I
    > > have tried all the usual things to restore my wireless connection -
    > > like 'repair' but to no avail. Any ideas how I can get it back please?


    Ok, running WinXP SP3. It's my Hotmail contacts that have been wiped -
    I can manually put them back, however. I use AVG v9 (Free). Nothing
    has come up on that. I don 't have any other anti-spyware progs
    running. Still running internet using a cable from router - wireless
    not working on my PC but no problem on another laptop.
     
  5. Richard in AZ

    Richard in AZ Flightless Bird

    "Pete L" <peterlavington@hotmail.com> wrote in message
    news:b5b1abea-a53f-4013-b4b6-22cbf6e12c33@g26g2000yqn.googlegroups.com...
    On 10 Mar, 17:58, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:
    > Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;
    > Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) when posting in a forum or
    > newsgroup. Please do so in your next reply.
    >
    > Are you referring to your Hotmail contacts, your Outlook contacts, your
    > Outlook Express contacts, or...?
    >
    > Are you running AVG (Free) v9.x? What anti-spyware applications (other than
    > Defender)? What third-party firewall (if any)?
    >
    > Has a(another) Norton or McAfee application ever been installed on the
    > computer (e.g., a free-trial version that came preinstalled when you bought
    > it)?
    > --
    > ~Robear Dyer (PA Bear)
    > MS MVP-IE, Mail, Security, Windows Client - since 2002
    >
    > Pete L wrote:
    > > I found out this morning that my PC sent out about 50 e-mails from my
    > > contacts list with a spam message. My virus checker hasn't found
    > > anything (AVG). I did a system restore and went back a few days.
    > > Problem now is that my wireless connection doesn't work now and I'm
    > > doing this mail using a cable connection to the router. I can find
    > > most of my contacts again but should I be worried that my PC has been
    > > 'taken over'? Could this virus? have taken all my IP address info? I
    > > have tried all the usual things to restore my wireless connection -
    > > like 'repair' but to no avail. Any ideas how I can get it back please?


    Ok, running WinXP SP3. It's my Hotmail contacts that have been wiped -
    I can manually put them back, however. I use AVG v9 (Free). Nothing
    has come up on that. I don 't have any other anti-spyware progs
    running. Still running internet using a cable from router - wireless
    not working on my PC but no problem on another laptop.

    Are your hotmail contacts on the Hotmail server or on your computer?
    If on the server, it was not a virus on your computer that deleted them.

    Have you just updated to SP3 or have you had it working for a while? SP3 does conflict with some
    wireless adapter drivers.
     
  6. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Pete L wrote:
    >>> I found out this morning that my PC sent out about 50 e-mails from my
    >>> contacts list with a spam message. My virus checker hasn't found
    >>> anything (AVG). I did a system restore and went back a few days.
    >>> Problem now is that my wireless connection doesn't work now and I'm
    >>> doing this mail using a cable connection to the router. I can find
    >>> most of my contacts again but should I be worried that my PC has been
    >>> 'taken over'? Could this virus? have taken all my IP address info? I
    >>> have tried all the usual things to restore my wireless connection -
    >>> like 'repair' but to no avail. Any ideas how I can get it back please?

    >
    >> Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit
    >> SP2;
    >> Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) when posting in a forum
    >> or
    >> newsgroup. Please do so in your next reply.
    >>
    >> Are you referring to your Hotmail contacts, your Outlook contacts, your
    >> Outlook Express contacts, or...?
    >>
    >> Are you running AVG (Free) v9.x? What anti-spyware applications (other
    >> than
    >> Defender)? What third-party firewall (if any)?
    >>
    >> Has a(another) Norton or McAfee application ever been installed on the
    >> computer (e.g., a free-trial version that came preinstalled when you
    >> bought
    >> it)?

    >
    > Ok, running WinXP SP3. It's my Hotmail contacts that have been wiped -
    > I can manually put them back, however. I use AVG v9 (Free). Nothing
    > has come up on that. I don 't have any other anti-spyware progs
    > running. Still running internet using a cable from router - wireless
    > not working on my PC but no problem on another laptop.


    OK, we'll bottom-post then...

    AVG does not scan your Hotmail messages or contacts nor are they located on
    your HDD.

    What to do if you think your account has been stolen or hijacked
    http://windowslivehelp.com/solution.aspx?solutionid=6ea0c7b3-1473-4176-b03f-145b951dcb41

    Windows Live Online Solutions Center
    http://windowslivehelp.com/Default.aspx
    FAQ:
    http://windowslivehelp.com/solution.aspx?solutionid=e2b2292c-2f10-4c7e-8785-e1d898ece45d

    Solutions for Common Hotmail Problems
    http://windowslivehelp.com/solutions.aspx?productid=1

    Hotmail Community Forums <=post all Hotmail-specific questions here!
    http://windowslivehelp.com/forums.aspx?productid=1
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002
     
  7. LD55ZRA

    LD55ZRA Flightless Bird

    Pete L wrote:

    >I found out this morning that my PC sent out about 50 e-mails from my
    >contacts list with a spam message. My virus checker hasn't found
    >anything (AVG). I did a system restore and went back a few days.
    >Problem now is that my wireless connection doesn't work now and I'm
    >doing this mail using a cable connection to the router. I can find
    >most of my contacts again but should I be worried that my PC has been
    >'taken over'? Could this virus? have taken all my IP address info? I
    >have tried all the usual things to restore my wireless connection -
    >like 'repair' but to no avail. Any ideas how I can get it back please?
    >
    >

    I have never liked AVG since version 8 was released. I am currently
    using MSE and Avast and both are doing very well on my system. Did you
    keep backups of your system? Perhaps you should from now onwards
    bearing in mind M$ will stop support of XP soon and so your own
    discipline will come to your rescue.

    hth
     
  8. Pete L

    Pete L Flightless Bird

    On 10 Mar, 22:31, LD55ZRA <LD55...@MAIL.COM> wrote:
    > Pete L wrote:
    > >I found out this morning that my PC sent out about 50 e-mails from my
    > >contacts list with a spam message. My virus checker hasn't found
    > >anything (AVG). I did a system restore and went back a few days.
    > >Problem now is that my wireless connection doesn't work now and I'm
    > >doing this mail using a cable connection to the router. I can find
    > >most of my contacts again but should I be worried that my PC has been
    > >'taken over'? Could this virus? have taken all my IP address info? I
    > >have tried all the usual things to restore my wireless connection -
    > >like 'repair' but to no avail. Any ideas how I can get it back please?

    >
    > I have never liked AVG since version 8 was released.  I am currently
    > using MSE and Avast and both are doing very well on my system.  Did you
    > keep backups of your system?  Perhaps you should from now onwards
    > bearing in mind M$ will stop support of XP soon and so your own
    > discipline will come to your rescue.
    >
    > hth


    Thanks guys for all your suggestions. However, things have not
    improved and I have just spent 30 mins on the phone to my internet
    provider to solve the wireless problem. My laptop works fine using a
    cable from the router but it will not connect wirelessly. We tried all
    kinds of settings and tweaks but without success. The lady I spoke to
    has given up and says take the laptop to a computer shop! Before I do,
    does anybody know any tests I can do to check that this is or is not a
    hardware problem with the wireless adaptor that is built in my laptop?
     
  9. Patrick Keenan

    Patrick Keenan Flightless Bird

    "Pete L" <peterlavington@hotmail.com> wrote in message
    news:6cd329d5-180a-4be7-9f19-429e99908bc4@15g2000yqi.googlegroups.com...
    On 10 Mar, 22:31, LD55ZRA <LD55...@MAIL.COM> wrote:
    > Pete L wrote:
    > >I found out this morning that my PC sent out about 50 e-mails from my
    > >contacts list with a spam message. My virus checker hasn't found
    > >anything (AVG). I did a system restore and went back a few days.
    > >Problem now is that my wireless connection doesn't work now and I'm
    > >doing this mail using a cable connection to the router. I can find
    > >most of my contacts again but should I be worried that my PC has been
    > >'taken over'? Could this virus? have taken all my IP address info? I
    > >have tried all the usual things to restore my wireless connection -
    > >like 'repair' but to no avail. Any ideas how I can get it back please?

    >
    > I have never liked AVG since version 8 was released. I am currently
    > using MSE and Avast and both are doing very well on my system. Did you
    > keep backups of your system? Perhaps you should from now onwards
    > bearing in mind M$ will stop support of XP soon and so your own
    > discipline will come to your rescue.
    >
    > hth


    Thanks guys for all your suggestions. However, things have not
    improved and I have just spent 30 mins on the phone to my internet
    provider to solve the wireless problem. My laptop works fine using a
    cable from the router but it will not connect wirelessly. We tried all
    kinds of settings and tweaks but without success. The lady I spoke to
    has given up and says take the laptop to a computer shop! Before I do,
    does anybody know any tests I can do to check that this is or is not a
    hardware problem with the wireless adaptor that is built in my laptop?

    ==========

    Start with turning all encyption off on the wireless connection, at the
    router, and at the laptop. Then, increase the security levels till you
    find a point where they can't connect. You'll be switching between wired
    and wireless connections.

    If you're concerned about security, simply unplug the router from its feed.
    For your test destination, just go to the router address; if you get the
    admin login dialog, the wireless is working. You don't have to log in.

    If you can't connect to the router with no security, then it's likely that
    there is a problem with the hardware.

    That said, I *have* seen a router that wouldn't allow anything to connect
    *if* all four of the keys were filled in (you'll see this kind of thing on
    the wireless setup pages). I had to set it to have only one of the four
    possible keys filled in for it to work at all.

    HTH
    -pk
     

Share This Page