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Links do not work.

Discussion in 'Internet Explorer' started by Joergen Bondesen, May 8, 2010.

  1. Joergen Bondesen

    Joergen Bondesen Flightless Bird

    Hi NG

    I'm using danish Win XP and IE8.

    When I go to this www:
    http://tvtid.tv2.dk/allekanaler/
    where the bold headlines is links, I experience many time, the links do not
    work.
    I therefor close www and rum my programe "Window Washer"
    Is there a way to configer XP or IE so I can avoid "Window Washer"


    --
    Best regards
    Joergen Bondesen
     
  2. philo

    philo Flightless Bird

    On 05/09/2010 12:44 AM, Joergen Bondesen wrote:
    > Hi NG
    >
    > I'm using danish Win XP and IE8.
    >
    > When I go to this www:
    > http://tvtid.tv2.dk/allekanaler/
    > where the bold headlines is links, I experience many time, the links do not
    > work.
    > I therefor close www and rum my programe "Window Washer"
    > Is there a way to configer XP or IE so I can avoid "Window Washer"
    >
    >

    I am using the Firefox browser and all the links worked fine

    maybe you should try a different browser such as the one I am using
     
  3. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Cannot reproduce here.

    FWIW, the links are pop-ups, not true links. That being said, does
    CTRL+click on link open it in a new tab or window?


    Joergen Bondesen wrote:
    > I'm using danish Win XP and IE8.
    >
    > When I go to this www:
    > http://tvtid.tv2.dk/allekanaler/
    > where the bold headlines is links, I experience many time, the links do
    > not
    > work.
    > I therefor close www and rum my programe "Window Washer"
    > Is there a way to configer XP or IE so I can avoid "Window Washer"
     
  4. Joergen Bondesen

    Joergen Bondesen Flightless Bird

    Hi PA Bear.

    Thanks for response.

    I have just tested, and the pop-ups (java script) do not work with mouse.
    Neither do Ctrl+clik on link.

    After "Windows Washer" I can clik on link with mouse, and it works also with
    Ctrl + clik.

    --
    Best regards
    Joergen Bondesen


    "PA Bear [MS MVP]" <PABearMVP@gmail.com> skrev i en meddelelse
    news:%23bgQDZ47KHA.980@TK2MSFTNGP04.phx.gbl...
    > Cannot reproduce here.
    >
    > FWIW, the links are pop-ups, not true links. That being said, does
    > CTRL+click on link open it in a new tab or window?
    >
    >
    > Joergen Bondesen wrote:
    >> I'm using danish Win XP and IE8.
    >>
    >> When I go to this www:
    >> http://tvtid.tv2.dk/allekanaler/
    >> where the bold headlines is links, I experience many time, the links do
    >> not
    >> work.
    >> I therefor close www and rum my programe "Window Washer"
    >> Is there a way to configer XP or IE so I can avoid "Window Washer"

    >
     
  5. KCB

    KCB Flightless Bird

    "Joergen Bondesen" <bondesen@cool.dk> wrote in message
    news:-OZwW1sz7KHA.2248@TK2MSFTNGP05.phx.gbl...
    > Hi NG
    >
    > I'm using danish Win XP and IE8.
    >
    > When I go to this www:
    > http://tvtid.tv2.dk/allekanaler/
    > where the bold headlines is links, I experience many time, the links do
    > not work.
    > I therefor close www and rum my programe "Window Washer"
    > Is there a way to configer XP or IE so I can avoid "Window Washer"
    >
    >
    > --
    > Best regards
    > Joergen Bondesen
    >
    >
    >


    What is it that Window Washer does that enables you to use the links. Is it
    clearing the browser cache, disabling add-ons, or what? Maybe there is an
    add-on running that prevents you from using the above link properly. Try
    disabling them one-at-a-time, then visit the site to see if the links work.
     
  6. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2)
    as well as your IE version when posting in an IE-specific forum or
    newsgroup. Please do so in your next reply.

    > I'm using danish Win XP and IE8.


    Did you install the Danish-language version of IE8 and is "Security Update
    for Windows Internet Explorer 8 (KB980182)" listed in Add/Remove Programs?

    1. Does the behavior persist if you start IE in No Add-ons mode?

    => Start | (All) Programs | Accessories | System Tools | Internet
    Explorer (No add-ons).

    Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to IE7 &
    IE8 in all OSS]
    http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

    2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
    http://support.microsoft.com/kb/923737

    3. What anti-virus application or security suite is installed and is your
    subscription current? What anti-spyware applications (other than Defender)?
    What third-party firewall (if any)? Were any of these applications running
    in the background when you installed IE8?

    4. Has a(nother) Norton or McAfee application ever been installed on this
    machine (e.g., a free-trial version that came preinstalled when you bought
    it)?
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002


    Joergen Bondesen wrote:
    > Hi PA Bear.
    >
    > Thanks for response.
    >
    > I have just tested, and the pop-ups (java script) do not work with mouse.
    > Neither do Ctrl+clik on link.
    >
    > After "Windows Washer" I can clik on link with mouse, and it works also
    > with
    > Ctrl + clik.
    >
    >> Cannot reproduce here.
    >>
    >> FWIW, the links are pop-ups, not true links. That being said, does
    >> CTRL+click on link open it in a new tab or window?
    >>
    >>
    >> Joergen Bondesen wrote:
    >>> I'm using danish Win XP and IE8.
    >>>
    >>> When I go to this www:
    >>> http://tvtid.tv2.dk/allekanaler/
    >>> where the bold headlines is links, I experience many time, the links do
    >>> not
    >>> work.
    >>> I therefor close www and rum my programe "Window Washer"
    >>> Is there a way to configer XP or IE so I can avoid "Window Washer"
     
  7. Joergen Bondesen

    Joergen Bondesen Flightless Bird

    Hi Robear

    I have a lot of overtime, so give me a week for reply (sorry).

    --
    Best regards
    Joergen Bondesen


    "PA Bear [MS MVP]" <PABearMVP@gmail.com> skrev i en meddelelse
    news:ejLYAX97KHA.5464@TK2MSFTNGP05.phx.gbl...
    > Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2)
    > as well as your IE version when posting in an IE-specific forum or
    > newsgroup. Please do so in your next reply.
    >
    >> I'm using danish Win XP and IE8.

    >
    > Did you install the Danish-language version of IE8 and is "Security Update
    > for Windows Internet Explorer 8 (KB980182)" listed in Add/Remove Programs?
    >
    > 1. Does the behavior persist if you start IE in No Add-ons mode?
    >
    > => Start | (All) Programs | Accessories | System Tools | Internet
    > Explorer (No add-ons).
    >
    > Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to IE7
    > & IE8 in all OSS]
    > http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
    >
    > 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
    > http://support.microsoft.com/kb/923737
    >
    > 3. What anti-virus application or security suite is installed and is your
    > subscription current? What anti-spyware applications (other than
    > Defender)? What third-party firewall (if any)? Were any of these
    > applications running in the background when you installed IE8?
    >
    > 4. Has a(nother) Norton or McAfee application ever been installed on this
    > machine (e.g., a free-trial version that came preinstalled when you bought
    > it)?
    > --
    > ~Robear Dyer (PA Bear)
    > MS MVP-IE, Mail, Security, Windows Client - since 2002
    >
    >
    > Joergen Bondesen wrote:
    >> Hi PA Bear.
    >>
    >> Thanks for response.
    >>
    >> I have just tested, and the pop-ups (java script) do not work with mouse.
    >> Neither do Ctrl+clik on link.
    >>
    >> After "Windows Washer" I can clik on link with mouse, and it works also
    >> with
    >> Ctrl + clik.
    >>
    >>> Cannot reproduce here.
    >>>
    >>> FWIW, the links are pop-ups, not true links. That being said, does
    >>> CTRL+click on link open it in a new tab or window?
    >>>
    >>>
    >>> Joergen Bondesen wrote:
    >>>> I'm using danish Win XP and IE8.
    >>>>
    >>>> When I go to this www:
    >>>> http://tvtid.tv2.dk/allekanaler/
    >>>> where the bold headlines is links, I experience many time, the links do
    >>>> not
    >>>> work.
    >>>> I therefor close www and rum my programe "Window Washer"
    >>>> Is there a way to configer XP or IE so I can avoid "Window Washer"

    >
     
  8. Joergen Bondesen

    Joergen Bondesen Flightless Bird

    Hi Robear.

    Sorre for the delay.
    See my answers below with *, please.

    I have changed my "Window Washer" setup to only: Temporary Internet Files
    Folder (Cache)
    When running this, the probleme disappear, for a short time.

    Setup in IE8 - Internetsetup - General - Delete browserdata when closing
    EI8.
    Do not help. ATT.: I have translated the Danish words, so they are probaly
    incorrect.

    --
    Best regards
    Joergen Bondesen


    "Joergen Bondesen" <bondesen@cool.dk> skrev i en meddelelse
    news:-OSCeWGH8KHA.420@TK2MSFTNGP02.phx.gbl...
    > Hi Robear
    >
    > I have a lot of overtime, so give me a week for reply (sorry).
    >
    > --
    > Best regards
    > Joergen Bondesen
    >
    >
    > "PA Bear [MS MVP]" <PABearMVP@gmail.com> skrev i en meddelelse
    > news:ejLYAX97KHA.5464@TK2MSFTNGP05.phx.gbl...
    >> Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit
    >> SP2) as well as your IE version when posting in an IE-specific forum or
    >> newsgroup. Please do so in your next reply.
    >>
    >>> I'm using danish Win XP and IE8.


    * Win XP Pro, ver 2002, SP3
    * IE8, 8.0.6001.18720


    >> Did you install the Danish-language version of IE8 and is "Security
    >> Update for Windows Internet Explorer 8 (KB980182)" listed in Add/Remove
    >> Programs?

    * Yes Danish/* No none (KB980182)


    >> 1. Does the behavior persist if you start IE in No Add-ons mode?
    >>
    >> => Start | (All) Programs | Accessories | System Tools | Internet
    >> Explorer (No add-ons).


    * Yes


    >> Troubleshooting and Internet Explorer's (No Add-ons) Mode [Applies to IE7
    >> & IE8 in all OSS]
    >> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
    >>
    >> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
    >> http://support.microsoft.com/kb/923737


    * Yes


    >> 3. What anti-virus application or security suite is installed and is your
    >> subscription current? What anti-spyware applications (other than
    >> Defender)? What third-party firewall (if any)? Were any of these
    >> applications running in the background when you installed IE8?
    >>
    >> 4. Has a(nother) Norton or McAfee application ever been installed on this
    >> machine (e.g., a free-trial version that came preinstalled when you
    >> bought it)?


    * Norton Internet security 2010 17.6.0.32
    * Norton Systemsworks, ver 12.0.1


    >> --
    >> ~Robear Dyer (PA Bear)
    >> MS MVP-IE, Mail, Security, Windows Client - since 2002
    >>
    >>
    >> Joergen Bondesen wrote:
    >>> Hi PA Bear.
    >>>
    >>> Thanks for response.
    >>>
    >>> I have just tested, and the pop-ups (java script) do not work with
    >>> mouse.
    >>> Neither do Ctrl+clik on link.
    >>>
    >>> After "Windows Washer" I can clik on link with mouse, and it works also
    >>> with
    >>> Ctrl + clik.
    >>>
    >>>> Cannot reproduce here.
    >>>>
    >>>> FWIW, the links are pop-ups, not true links. That being said, does
    >>>> CTRL+click on link open it in a new tab or window?
    >>>>
    >>>>
    >>>> Joergen Bondesen wrote:
    >>>>> I'm using danish Win XP and IE8.
    >>>>>
    >>>>> When I go to this www:
    >>>>> http://tvtid.tv2.dk/allekanaler/
    >>>>> where the bold headlines is links, I experience many time, the links
    >>>>> do
    >>>>> not
    >>>>> work.
    >>>>> I therefor close www and rum my programe "Window Washer"
    >>>>> Is there a way to configer XP or IE so I can avoid "Window Washer"

    >>

    >
    >
     
  9. Joergen Bondesen

    Joergen Bondesen Flightless Bird

    Hi KCB.

    Thanks for you contribution.
    I have used it in my answer to Robear.

    --
    Best regards
    Joergen Bondesen


    "KCB" <bcgc_qc@hootmail.com> skrev i en meddelelse
    news:%23Mwpfr87KHA.980@TK2MSFTNGP04.phx.gbl...
    >
    > "Joergen Bondesen" <bondesen@cool.dk> wrote in message
    > news:-OZwW1sz7KHA.2248@TK2MSFTNGP05.phx.gbl...
    >> Hi NG
    >>
    >> I'm using danish Win XP and IE8.
    >>
    >> When I go to this www:
    >> http://tvtid.tv2.dk/allekanaler/
    >> where the bold headlines is links, I experience many time, the links do
    >> not work.
    >> I therefor close www and rum my programe "Window Washer"
    >> Is there a way to configer XP or IE so I can avoid "Window Washer"
    >>
    >>
    >> --
    >> Best regards
    >> Joergen Bondesen
    >>
    >>
    >>

    >
    > What is it that Window Washer does that enables you to use the links. Is
    > it clearing the browser cache, disabling add-ons, or what? Maybe there is
    > an add-on running that prevents you from using the above link properly.
    > Try disabling them one-at-a-time, then visit the site to see if the links
    > work.
    >
    >
     
  10. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    To start with, I'd strongly recommend uninstalling Window Washer. If
    running Disk Cleanup from time to time does not sufficiently take care of
    your TEMP & Temporary Internet Files and/or you'd prefer to use a standalone
    utility for such matters, consider installing ATF-Cleaner (free):
    http://www.atribune.org/index.php?option=com_content&task=view&id=25&Itemid=25

    If you're concerned about your "tracks," see...

    http://www.winhelponline.com/blog/open-in-inprivate-window-right-click-menu-ie8/

    http://www.winhelponline.com/blog/how-to-start-internet-explorer-8-in-inprivate-mode-by-default/

    http://www.winhelponline.com/blog/enable-inprivate-filtering-default-ie8-sessions/

    Back to the topic at hand, Norton (and McAfee) applications are notorious
    for not upgrading (or uninstalling) cleanly. Try this:

    [You may want to print or copy/paste these instructions into Notepad for
    offline reference.]

    1. Download the Norton Removal Tool, saving it to your desktop:
    ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

    2. Close any open applications (i.e., anything with an icon on the taskbar).

    3. After making certain you have a copy of your Product Key handy, uninstall
    NIS 2010, LiveUpdate and any Norton Add-ons via Add/Remove Programs.

    4. IMPORTANT! => Enable the Windows Firewall immediately after rebooting.

    NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
    browsing; reading email; chatting) until you've completed Step #7 below!

    5. Double-click on the file you saved in Step #1 above to run the removal
    tool. Don't TOUCH your keyboard until the run completes, then reboot.

    6. Do a clean install of NIS 2010 using Product ID & reboot:
    http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080514162318EN

    NG: Do not enable or install any Norton Add-ons (e.g., Norton Anti-Phishing)
    just yet.

    7. Manually and repeatedly run (Norton) LiveUpdate until you get a "no more
    updates" prompt.

    8a. Reset IE8 now per http://support.microsoft.com/kb/923737

    8b. For good measure, also reset Windows Update:

    How do I reset Windows Update components?
    [Access KB971058 via IE8 only; Run the Fix It in Default and Aggressive
    modes]
    http://support.microsoft.com/kb/971058

    9. Reboot once more & Test.
    --
    ~PA Bear


    Joergen Bondesen wrote:
    > Hi Robear.
    >
    > Sorre for the delay.
    > See my answers below with *, please.
    >
    > I have changed my "Window Washer" setup to only: Temporary Internet Files
    > Folder (Cache)
    > When running this, the probleme disappear, for a short time.
    >
    > Setup in IE8 - Internetsetup - General - Delete browserdata when closing
    > EI8.
    > Do not help. ATT.: I have translated the Danish words, so they are probaly
    > incorrect.
    >
    >
    > "Joergen Bondesen" <bondesen@cool.dk> skrev i en meddelelse
    > news:-OSCeWGH8KHA.420@TK2MSFTNGP02.phx.gbl...
    >> Hi Robear
    >>
    >> I have a lot of overtime, so give me a week for reply (sorry).
    >>
    >> --
    >> Best regards
    >> Joergen Bondesen
    >>
    >>
    >> "PA Bear [MS MVP]" <PABearMVP@gmail.com> skrev i en meddelelse
    >> news:ejLYAX97KHA.5464@TK2MSFTNGP05.phx.gbl...
    >>> Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit
    >>> SP2) as well as your IE version when posting in an IE-specific forum or
    >>> newsgroup. Please do so in your next reply.
    >>>
    >>>> I'm using danish Win XP and IE8.

    >
    > * Win XP Pro, ver 2002, SP3
    > * IE8, 8.0.6001.18720
    >
    >
    >>> Did you install the Danish-language version of IE8 and is "Security
    >>> Update for Windows Internet Explorer 8 (KB980182)" listed in Add/Remove
    >>> Programs?

    > * Yes Danish/* No none (KB980182)
    >
    >
    >>> 1. Does the behavior persist if you start IE in No Add-ons mode?
    >>>
    >>> => Start | (All) Programs | Accessories | System Tools | Internet
    >>> Explorer (No add-ons).

    >
    > * Yes
    >
    >
    >>> Troubleshooting and Internet Explorer's (No Add-ons) Mode [Applies to
    >>> IE7
    >>> & IE8 in all OSS]
    >>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
    >>>
    >>> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
    >>> http://support.microsoft.com/kb/923737

    >
    > * Yes
    >
    >
    >>> 3. What anti-virus application or security suite is installed and is
    >>> your
    >>> subscription current? What anti-spyware applications (other than
    >>> Defender)? What third-party firewall (if any)? Were any of these
    >>> applications running in the background when you installed IE8?
    >>>
    >>> 4. Has a(nother) Norton or McAfee application ever been installed on
    >>> this
    >>> machine (e.g., a free-trial version that came preinstalled when you
    >>> bought it)?

    >
    > * Norton Internet security 2010 17.6.0.32
    > * Norton Systemsworks, ver 12.0.1
    >
    >
    >>> --
    >>> ~Robear Dyer (PA Bear)
    >>> MS MVP-IE, Mail, Security, Windows Client - since 2002
    >>>
    >>>
    >>> Joergen Bondesen wrote:
    >>>> Hi PA Bear.
    >>>>
    >>>> Thanks for response.
    >>>>
    >>>> I have just tested, and the pop-ups (java script) do not work with
    >>>> mouse.
    >>>> Neither do Ctrl+clik on link.
    >>>>
    >>>> After "Windows Washer" I can clik on link with mouse, and it works also
    >>>> with
    >>>> Ctrl + clik.
    >>>>
    >>>>> Cannot reproduce here.
    >>>>>
    >>>>> FWIW, the links are pop-ups, not true links. That being said, does
    >>>>> CTRL+click on link open it in a new tab or window?
    >>>>>
    >>>>>
    >>>>> Joergen Bondesen wrote:
    >>>>>> I'm using danish Win XP and IE8.
    >>>>>>
    >>>>>> When I go to this www:
    >>>>>> http://tvtid.tv2.dk/allekanaler/
    >>>>>> where the bold headlines is links, I experience many time, the links
    >>>>>> do
    >>>>>> not
    >>>>>> work.
    >>>>>> I therefor close www and rum my programe "Window Washer"
    >>>>>> Is there a way to configer XP or IE so I can avoid "Window Washer"
     
  11. Joergen Bondesen

    Joergen Bondesen Flightless Bird

    Hi Robear.

    Bad news.

    I have used you excellent guide, but still problem with popup.

    Running ATF-Cleaner. Still Problem with popup.

    Running "Window Washer". Popup OK.

    I do think you have done very much to try help me, so if you decide to stop
    here, it is ok with me, but I'm ready to continue.


    --
    Best regards
    Joergen Bondesen


    "PA Bear [MS MVP]" <PABearMVP@gmail.com> skrev i en meddelelse
    news:%23cHbHbS9KHA.5476@TK2MSFTNGP06.phx.gbl...
    > To start with, I'd strongly recommend uninstalling Window Washer. If
    > running Disk Cleanup from time to time does not sufficiently take care of
    > your TEMP & Temporary Internet Files and/or you'd prefer to use a
    > standalone utility for such matters, consider installing ATF-Cleaner
    > (free):
    > http://www.atribune.org/index.php?option=com_content&task=view&id=25&Itemid=25
    >
    > If you're concerned about your "tracks," see...
    >
    > http://www.winhelponline.com/blog/open-in-inprivate-window-right-click-menu-ie8/
    >
    > http://www.winhelponline.com/blog/how-to-start-internet-explorer-8-in-inprivate-mode-by-default/
    >
    > http://www.winhelponline.com/blog/enable-inprivate-filtering-default-ie8-sessions/
    >
    > Back to the topic at hand, Norton (and McAfee) applications are notorious
    > for not upgrading (or uninstalling) cleanly. Try this:
    >
    > [You may want to print or copy/paste these instructions into Notepad for
    > offline reference.]
    >
    > 1. Download the Norton Removal Tool, saving it to your desktop:
    > ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
    >
    > 2. Close any open applications (i.e., anything with an icon on the
    > taskbar).
    >
    > 3. After making certain you have a copy of your Product Key handy,
    > uninstall NIS 2010, LiveUpdate and any Norton Add-ons via Add/Remove
    > Programs.
    >
    > 4. IMPORTANT! => Enable the Windows Firewall immediately after rebooting.
    >
    > NB: You're "working without a net" now: Don't to ANYTHING else online
    > (e.g., browsing; reading email; chatting) until you've completed Step #7
    > below!
    >
    > 5. Double-click on the file you saved in Step #1 above to run the removal
    > tool. Don't TOUCH your keyboard until the run completes, then reboot.
    >
    > 6. Do a clean install of NIS 2010 using Product ID & reboot:
    > http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080514162318EN
    >
    > NG: Do not enable or install any Norton Add-ons (e.g., Norton
    > Anti-Phishing) just yet.
    >
    > 7. Manually and repeatedly run (Norton) LiveUpdate until you get a "no
    > more updates" prompt.
    >
    > 8a. Reset IE8 now per http://support.microsoft.com/kb/923737
    >
    > 8b. For good measure, also reset Windows Update:
    >
    > How do I reset Windows Update components?
    > [Access KB971058 via IE8 only; Run the Fix It in Default and Aggressive
    > modes]
    > http://support.microsoft.com/kb/971058
    >
    > 9. Reboot once more & Test.
    > --
    > ~PA Bear
    >
    >
    > Joergen Bondesen wrote:
    >> Hi Robear.
    >>
    >> Sorre for the delay.
    >> See my answers below with *, please.
    >>
    >> I have changed my "Window Washer" setup to only: Temporary Internet Files
    >> Folder (Cache)
    >> When running this, the probleme disappear, for a short time.
    >>
    >> Setup in IE8 - Internetsetup - General - Delete browserdata when closing
    >> EI8.
    >> Do not help. ATT.: I have translated the Danish words, so they are
    >> probaly
    >> incorrect.
    >>
    >>
    >> "Joergen Bondesen" <bondesen@cool.dk> skrev i en meddelelse
    >> news:-OSCeWGH8KHA.420@TK2MSFTNGP02.phx.gbl...
    >>> Hi Robear
    >>>
    >>> I have a lot of overtime, so give me a week for reply (sorry).
    >>>
    >>> --
    >>> Best regards
    >>> Joergen Bondesen
    >>>
    >>>
    >>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> skrev i en meddelelse
    >>> news:ejLYAX97KHA.5464@TK2MSFTNGP05.phx.gbl...
    >>>> Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit
    >>>> SP2) as well as your IE version when posting in an IE-specific forum or
    >>>> newsgroup. Please do so in your next reply.
    >>>>
    >>>>> I'm using danish Win XP and IE8.

    >>
    >> * Win XP Pro, ver 2002, SP3
    >> * IE8, 8.0.6001.18720
    >>
    >>
    >>>> Did you install the Danish-language version of IE8 and is "Security
    >>>> Update for Windows Internet Explorer 8 (KB980182)" listed in Add/Remove
    >>>> Programs?

    >> * Yes Danish/* No none (KB980182)
    >>
    >>
    >>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
    >>>>
    >>>> => Start | (All) Programs | Accessories | System Tools | Internet
    >>>> Explorer (No add-ons).

    >>
    >> * Yes
    >>
    >>
    >>>> Troubleshooting and Internet Explorer's (No Add-ons) Mode [Applies to
    >>>> IE7
    >>>> & IE8 in all OSS]
    >>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
    >>>>
    >>>> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
    >>>> http://support.microsoft.com/kb/923737

    >>
    >> * Yes
    >>
    >>
    >>>> 3. What anti-virus application or security suite is installed and is
    >>>> your
    >>>> subscription current? What anti-spyware applications (other than
    >>>> Defender)? What third-party firewall (if any)? Were any of these
    >>>> applications running in the background when you installed IE8?
    >>>>
    >>>> 4. Has a(nother) Norton or McAfee application ever been installed on
    >>>> this
    >>>> machine (e.g., a free-trial version that came preinstalled when you
    >>>> bought it)?

    >>
    >> * Norton Internet security 2010 17.6.0.32
    >> * Norton Systemsworks, ver 12.0.1
    >>
    >>
    >>>> --
    >>>> ~Robear Dyer (PA Bear)
    >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
    >>>>
    >>>>
    >>>> Joergen Bondesen wrote:
    >>>>> Hi PA Bear.
    >>>>>
    >>>>> Thanks for response.
    >>>>>
    >>>>> I have just tested, and the pop-ups (java script) do not work with
    >>>>> mouse.
    >>>>> Neither do Ctrl+clik on link.
    >>>>>
    >>>>> After "Windows Washer" I can clik on link with mouse, and it works
    >>>>> also
    >>>>> with
    >>>>> Ctrl + clik.
    >>>>>
    >>>>>> Cannot reproduce here.
    >>>>>>
    >>>>>> FWIW, the links are pop-ups, not true links. That being said, does
    >>>>>> CTRL+click on link open it in a new tab or window?
    >>>>>>
    >>>>>>
    >>>>>> Joergen Bondesen wrote:
    >>>>>>> I'm using danish Win XP and IE8.
    >>>>>>>
    >>>>>>> When I go to this www:
    >>>>>>> http://tvtid.tv2.dk/allekanaler/
    >>>>>>> where the bold headlines is links, I experience many time, the links
    >>>>>>> do
    >>>>>>> not
    >>>>>>> work.
    >>>>>>> I therefor close www and rum my programe "Window Washer"
    >>>>>>> Is there a way to configer XP or IE so I can avoid "Window Washer"

    >
     
  12. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Did you do all of the Steps in my last post, including #8b (resetting IE8
    Advanced settings), and were you able to reinstall NIS & update it manually?

    Does the behavior persist if you uninstall Window Washer & reboot?

    Do you use "Registry cleaners"? [Just a question, not a recommendation!]

    Was NIS running in the background when you installed IE8 and/or SP3?

    Has your Norton subscription ever expired?


    Joergen Bondesen wrote:
    > Hi Robear.
    >
    > Bad news.
    >
    > I have used you excellent guide, but still problem with popup.
    >
    > Running ATF-Cleaner. Still Problem with popup.
    >
    > Running "Window Washer". Popup OK.
    >
    > I do think you have done very much to try help me, so if you decide to
    > stop
    > here, it is ok with me, but I'm ready to continue.
    >
    >
    >
    > "PA Bear [MS MVP]" wrote:
    >> To start with, I'd strongly recommend uninstalling Window Washer. If
    >> running Disk Cleanup from time to time does not sufficiently take care of
    >> your TEMP & Temporary Internet Files and/or you'd prefer to use a
    >> standalone utility for such matters, consider installing ATF-Cleaner
    >> (free):
    >> http://www.atribune.org/index.php?option=com_content&task=view&id=25&Itemid=25
    >>
    >> If you're concerned about your "tracks," see...
    >>
    >> http://www.winhelponline.com/blog/open-in-inprivate-window-right-click-menu-ie8/
    >>
    >> http://www.winhelponline.com/blog/how-to-start-internet-explorer-8-in-inprivate-mode-by-default/
    >>
    >> http://www.winhelponline.com/blog/enable-inprivate-filtering-default-ie8-sessions/
    >>
    >> Back to the topic at hand, Norton (and McAfee) applications are notorious
    >> for not upgrading (or uninstalling) cleanly. Try this:
    >>
    >> [You may want to print or copy/paste these instructions into Notepad for
    >> offline reference.]
    >>
    >> 1. Download the Norton Removal Tool, saving it to your desktop:
    >> ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
    >>
    >> 2. Close any open applications (i.e., anything with an icon on the
    >> taskbar).
    >>
    >> 3. After making certain you have a copy of your Product Key handy,
    >> uninstall NIS 2010, LiveUpdate and any Norton Add-ons via Add/Remove
    >> Programs.
    >>
    >> 4. IMPORTANT! => Enable the Windows Firewall immediately after rebooting.
    >>
    >> NB: You're "working without a net" now: Don't to ANYTHING else online
    >> (e.g., browsing; reading email; chatting) until you've completed Step #7
    >> below!
    >>
    >> 5. Double-click on the file you saved in Step #1 above to run the removal
    >> tool. Don't TOUCH your keyboard until the run completes, then reboot.
    >>
    >> 6. Do a clean install of NIS 2010 using Product ID & reboot:
    >> http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080514162318EN
    >>
    >> NG: Do not enable or install any Norton Add-ons (e.g., Norton
    >> Anti-Phishing) just yet.
    >>
    >> 7. Manually and repeatedly run (Norton) LiveUpdate until you get a "no
    >> more updates" prompt.
    >>
    >> 8a. Reset IE8 now per http://support.microsoft.com/kb/923737
    >>
    >> 8b. For good measure, also reset Windows Update:
    >>
    >> How do I reset Windows Update components?
    >> [Access KB971058 via IE8 only; Run the Fix It in Default and Aggressive
    >> modes]
    >> http://support.microsoft.com/kb/971058
    >>
    >> 9. Reboot once more & Test.
    >> --
    >> ~PA Bear
    >>
    >>
    >> Joergen Bondesen wrote:
    >>> Hi Robear.
    >>>
    >>> Sorre for the delay.
    >>> See my answers below with *, please.
    >>>
    >>> I have changed my "Window Washer" setup to only: Temporary Internet
    >>> Files
    >>> Folder (Cache)
    >>> When running this, the probleme disappear, for a short time.
    >>>
    >>> Setup in IE8 - Internetsetup - General - Delete browserdata when closing
    >>> EI8.
    >>> Do not help. ATT.: I have translated the Danish words, so they are
    >>> probaly incorrect.
    >>>
    >>>>> Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit
    >>>>> SP2) as well as your IE version when posting in an IE-specific forum
    >>>>> or
    >>>>> newsgroup. Please do so in your next reply.
    >>>>>
    >>>>>> I'm using danish Win XP and IE8.
    >>>
    >>> * Win XP Pro, ver 2002, SP3
    >>> * IE8, 8.0.6001.18720
    >>>
    >>>
    >>>>> Did you install the Danish-language version of IE8 and is "Security
    >>>>> Update for Windows Internet Explorer 8 (KB980182)" listed in
    >>>>> Add/Remove
    >>>>> Programs?
    >>> * Yes Danish/* No none (KB980182)
    >>>
    >>>
    >>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
    >>>>>
    >>>>> => Start | (All) Programs | Accessories | System Tools | Internet
    >>>>> Explorer (No add-ons).
    >>>
    >>> * Yes
    >>>
    >>>
    >>>>> Troubleshooting and Internet Explorer's (No Add-ons) Mode [Applies to
    >>>>> IE7
    >>>>> & IE8 in all OSS]
    >>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
    >>>>>
    >>>>> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
    >>>>> http://support.microsoft.com/kb/923737
    >>>
    >>> * Yes
    >>>
    >>>
    >>>>> 3. What anti-virus application or security suite is installed and is
    >>>>> your
    >>>>> subscription current? What anti-spyware applications (other than
    >>>>> Defender)? What third-party firewall (if any)? Were any of these
    >>>>> applications running in the background when you installed IE8?
    >>>>>
    >>>>> 4. Has a(nother) Norton or McAfee application ever been installed on
    >>>>> this
    >>>>> machine (e.g., a free-trial version that came preinstalled when you
    >>>>> bought it)?
    >>>
    >>> * Norton Internet security 2010 17.6.0.32
    >>> * Norton Systemsworks, ver 12.0.1
    >>>
    >>>>> Joergen Bondesen wrote:
    >>>>>> Hi PA Bear.
    >>>>>>
    >>>>>> Thanks for response.
    >>>>>>
    >>>>>> I have just tested, and the pop-ups (java script) do not work with
    >>>>>> mouse.
    >>>>>> Neither do Ctrl+clik on link.
    >>>>>>
    >>>>>> After "Windows Washer" I can clik on link with mouse, and it works
    >>>>>> also
    >>>>>> with
    >>>>>> Ctrl + clik.
    >>>>>>
    >>>>>>> Cannot reproduce here.
    >>>>>>>
    >>>>>>> FWIW, the links are pop-ups, not true links. That being said, does
    >>>>>>> CTRL+click on link open it in a new tab or window?
    >>>>>>>
    >>>>>>>
    >>>>>>> Joergen Bondesen wrote:
    >>>>>>>> I'm using danish Win XP and IE8.
    >>>>>>>>
    >>>>>>>> When I go to this www:
    >>>>>>>> http://tvtid.tv2.dk/allekanaler/
    >>>>>>>> where the bold headlines is links, I experience many time, the
    >>>>>>>> links
    >>>>>>>> do
    >>>>>>>> not
    >>>>>>>> work.
    >>>>>>>> I therefor close www and rum my programe "Window Washer"
    >>>>>>>> Is there a way to configer XP or IE so I can avoid "Window Washer"
     
  13. Joergen Bondesen

    Joergen Bondesen Flightless Bird

    Hi Robear.

    Read below, please.

    --
    Best regards
    Joergen Bondesen


    "PA Bear [MS MVP]" <PABearMVP@gmail.com> skrev i en meddelelse
    news:%23mygrGh9KHA.3592@TK2MSFTNGP05.phx.gbl...
    > Did you do all of the Steps in my last post, including #8b (resetting IE8
    > Advanced settings), and were you able to reinstall NIS & update it
    > manually?

    *** Yes

    > Does the behavior persist if you uninstall Window Washer & reboot?

    *** I have yet uninstalled Window Washer. Lets se what happen.

    > Do you use "Registry cleaners"? [Just a question, not a recommendation!]

    *** Yes, Norton.

    > Was NIS running in the background when you installed IE8 and/or SP3?

    *** IE8, Yes. SP3 I do not recale.

    > Has your Norton subscription ever expired?

    *** No.

    > Joergen Bondesen wrote:
    >> Hi Robear.
    >>
    >> Bad news.
    >>
    >> I have used you excellent guide, but still problem with popup.
    >>
    >> Running ATF-Cleaner. Still Problem with popup.
    >>
    >> Running "Window Washer". Popup OK.
    >>
    >> I do think you have done very much to try help me, so if you decide to
    >> stop
    >> here, it is ok with me, but I'm ready to continue.
    >>
    >>
    >>
    >> "PA Bear [MS MVP]" wrote:
    >>> To start with, I'd strongly recommend uninstalling Window Washer. If
    >>> running Disk Cleanup from time to time does not sufficiently take care
    >>> of
    >>> your TEMP & Temporary Internet Files and/or you'd prefer to use a
    >>> standalone utility for such matters, consider installing ATF-Cleaner
    >>> (free):
    >>> http://www.atribune.org/index.php?option=com_content&task=view&id=25&Itemid=25
    >>>
    >>> If you're concerned about your "tracks," see...
    >>>
    >>> http://www.winhelponline.com/blog/open-in-inprivate-window-right-click-menu-ie8/
    >>>
    >>> http://www.winhelponline.com/blog/how-to-start-internet-explorer-8-in-inprivate-mode-by-default/
    >>>
    >>> http://www.winhelponline.com/blog/enable-inprivate-filtering-default-ie8-sessions/
    >>>
    >>> Back to the topic at hand, Norton (and McAfee) applications are
    >>> notorious
    >>> for not upgrading (or uninstalling) cleanly. Try this:
    >>>
    >>> [You may want to print or copy/paste these instructions into Notepad for
    >>> offline reference.]
    >>>
    >>> 1. Download the Norton Removal Tool, saving it to your desktop:
    >>> ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
    >>>
    >>> 2. Close any open applications (i.e., anything with an icon on the
    >>> taskbar).
    >>>
    >>> 3. After making certain you have a copy of your Product Key handy,
    >>> uninstall NIS 2010, LiveUpdate and any Norton Add-ons via Add/Remove
    >>> Programs.
    >>>
    >>> 4. IMPORTANT! => Enable the Windows Firewall immediately after
    >>> rebooting.
    >>>
    >>> NB: You're "working without a net" now: Don't to ANYTHING else online
    >>> (e.g., browsing; reading email; chatting) until you've completed Step #7
    >>> below!
    >>>
    >>> 5. Double-click on the file you saved in Step #1 above to run the
    >>> removal
    >>> tool. Don't TOUCH your keyboard until the run completes, then reboot.
    >>>
    >>> 6. Do a clean install of NIS 2010 using Product ID & reboot:
    >>> http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080514162318EN
    >>>
    >>> NG: Do not enable or install any Norton Add-ons (e.g., Norton
    >>> Anti-Phishing) just yet.
    >>>
    >>> 7. Manually and repeatedly run (Norton) LiveUpdate until you get a "no
    >>> more updates" prompt.
    >>>
    >>> 8a. Reset IE8 now per http://support.microsoft.com/kb/923737
    >>>
    >>> 8b. For good measure, also reset Windows Update:
    >>>
    >>> How do I reset Windows Update components?
    >>> [Access KB971058 via IE8 only; Run the Fix It in Default and
    >>> Aggressive
    >>> modes]
    >>> http://support.microsoft.com/kb/971058
    >>>
    >>> 9. Reboot once more & Test.
    >>> --
    >>> ~PA Bear
    >>>
    >>>
    >>> Joergen Bondesen wrote:
    >>>> Hi Robear.
    >>>>
    >>>> Sorre for the delay.
    >>>> See my answers below with *, please.
    >>>>
    >>>> I have changed my "Window Washer" setup to only: Temporary Internet
    >>>> Files
    >>>> Folder (Cache)
    >>>> When running this, the probleme disappear, for a short time.
    >>>>
    >>>> Setup in IE8 - Internetsetup - General - Delete browserdata when
    >>>> closing
    >>>> EI8.
    >>>> Do not help. ATT.: I have translated the Danish words, so they are
    >>>> probaly incorrect.
    >>>>
    >>>>>> Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit
    >>>>>> SP2) as well as your IE version when posting in an IE-specific forum
    >>>>>> or
    >>>>>> newsgroup. Please do so in your next reply.
    >>>>>>
    >>>>>>> I'm using danish Win XP and IE8.
    >>>>
    >>>> * Win XP Pro, ver 2002, SP3
    >>>> * IE8, 8.0.6001.18720
    >>>>
    >>>>
    >>>>>> Did you install the Danish-language version of IE8 and is "Security
    >>>>>> Update for Windows Internet Explorer 8 (KB980182)" listed in
    >>>>>> Add/Remove
    >>>>>> Programs?
    >>>> * Yes Danish/* No none (KB980182)
    >>>>
    >>>>
    >>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
    >>>>>>
    >>>>>> => Start | (All) Programs | Accessories | System Tools | Internet
    >>>>>> Explorer (No add-ons).
    >>>>
    >>>> * Yes
    >>>>
    >>>>
    >>>>>> Troubleshooting and Internet Explorer's (No Add-ons) Mode [Applies to
    >>>>>> IE7
    >>>>>> & IE8 in all OSS]
    >>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
    >>>>>>
    >>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
    >>>>>> (RIES)?
    >>>>>> http://support.microsoft.com/kb/923737
    >>>>
    >>>> * Yes
    >>>>
    >>>>
    >>>>>> 3. What anti-virus application or security suite is installed and is
    >>>>>> your
    >>>>>> subscription current? What anti-spyware applications (other than
    >>>>>> Defender)? What third-party firewall (if any)? Were any of these
    >>>>>> applications running in the background when you installed IE8?
    >>>>>>
    >>>>>> 4. Has a(nother) Norton or McAfee application ever been installed on
    >>>>>> this
    >>>>>> machine (e.g., a free-trial version that came preinstalled when you
    >>>>>> bought it)?
    >>>>
    >>>> * Norton Internet security 2010 17.6.0.32
    >>>> * Norton Systemsworks, ver 12.0.1
    >>>>
    >>>>>> Joergen Bondesen wrote:
    >>>>>>> Hi PA Bear.
    >>>>>>>
    >>>>>>> Thanks for response.
    >>>>>>>
    >>>>>>> I have just tested, and the pop-ups (java script) do not work with
    >>>>>>> mouse.
    >>>>>>> Neither do Ctrl+clik on link.
    >>>>>>>
    >>>>>>> After "Windows Washer" I can clik on link with mouse, and it works
    >>>>>>> also
    >>>>>>> with
    >>>>>>> Ctrl + clik.
    >>>>>>>
    >>>>>>>> Cannot reproduce here.
    >>>>>>>>
    >>>>>>>> FWIW, the links are pop-ups, not true links. That being said, does
    >>>>>>>> CTRL+click on link open it in a new tab or window?
    >>>>>>>>
    >>>>>>>>
    >>>>>>>> Joergen Bondesen wrote:
    >>>>>>>>> I'm using danish Win XP and IE8.
    >>>>>>>>>
    >>>>>>>>> When I go to this www:
    >>>>>>>>> http://tvtid.tv2.dk/allekanaler/
    >>>>>>>>> where the bold headlines is links, I experience many time, the
    >>>>>>>>> links
    >>>>>>>>> do
    >>>>>>>>> not
    >>>>>>>>> work.
    >>>>>>>>> I therefor close www and rum my programe "Window Washer"
    >>>>>>>>> Is there a way to configer XP or IE so I can avoid "Window Washer"

    >
     
  14. Joergen Bondesen

    Joergen Bondesen Flightless Bird

    Hi Robear.

    >> Does the behavior persist if you uninstall Window Washer & reboot?

    > *** I have yet uninstalled Window Washer. Lets se what happen.

    Popup do not work.

    Used ATF-Cleaner.exe (closed IE) and PopUp works again.

    --
    Best regards
    Joergen Bondesen


    "Joergen Bondesen" <bondesen@cool.dk> skrev i en meddelelse
    news:eWM%23zKr9KHA.5012@TK2MSFTNGP02.phx.gbl...
    > Hi Robear.
    >
    > Read below, please.
    >
    > --
    > Best regards
    > Joergen Bondesen
    >
    >
    > "PA Bear [MS MVP]" <PABearMVP@gmail.com> skrev i en meddelelse
    > news:%23mygrGh9KHA.3592@TK2MSFTNGP05.phx.gbl...
    >> Did you do all of the Steps in my last post, including #8b (resetting IE8
    >> Advanced settings), and were you able to reinstall NIS & update it
    >> manually?

    > *** Yes
    >
    >> Does the behavior persist if you uninstall Window Washer & reboot?

    > *** I have yet uninstalled Window Washer. Lets se what happen.
    >
    >> Do you use "Registry cleaners"? [Just a question, not a recommendation!]

    > *** Yes, Norton.
    >
    >> Was NIS running in the background when you installed IE8 and/or SP3?

    > *** IE8, Yes. SP3 I do not recale.
    >
    >> Has your Norton subscription ever expired?

    > *** No.
    >
    >> Joergen Bondesen wrote:
    >>> Hi Robear.
    >>>
    >>> Bad news.
    >>>
    >>> I have used you excellent guide, but still problem with popup.
    >>>
    >>> Running ATF-Cleaner. Still Problem with popup.
    >>>
    >>> Running "Window Washer". Popup OK.
    >>>
    >>> I do think you have done very much to try help me, so if you decide to
    >>> stop
    >>> here, it is ok with me, but I'm ready to continue.
    >>>
    >>>
    >>>
    >>> "PA Bear [MS MVP]" wrote:
    >>>> To start with, I'd strongly recommend uninstalling Window Washer. If
    >>>> running Disk Cleanup from time to time does not sufficiently take care
    >>>> of
    >>>> your TEMP & Temporary Internet Files and/or you'd prefer to use a
    >>>> standalone utility for such matters, consider installing ATF-Cleaner
    >>>> (free):
    >>>> http://www.atribune.org/index.php?option=com_content&task=view&id=25&Itemid=25
    >>>>
    >>>> If you're concerned about your "tracks," see...
    >>>>
    >>>> http://www.winhelponline.com/blog/open-in-inprivate-window-right-click-menu-ie8/
    >>>>
    >>>> http://www.winhelponline.com/blog/how-to-start-internet-explorer-8-in-inprivate-mode-by-default/
    >>>>
    >>>> http://www.winhelponline.com/blog/enable-inprivate-filtering-default-ie8-sessions/
    >>>>
    >>>> Back to the topic at hand, Norton (and McAfee) applications are
    >>>> notorious
    >>>> for not upgrading (or uninstalling) cleanly. Try this:
    >>>>
    >>>> [You may want to print or copy/paste these instructions into Notepad
    >>>> for
    >>>> offline reference.]
    >>>>
    >>>> 1. Download the Norton Removal Tool, saving it to your desktop:
    >>>> ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
    >>>>
    >>>> 2. Close any open applications (i.e., anything with an icon on the
    >>>> taskbar).
    >>>>
    >>>> 3. After making certain you have a copy of your Product Key handy,
    >>>> uninstall NIS 2010, LiveUpdate and any Norton Add-ons via Add/Remove
    >>>> Programs.
    >>>>
    >>>> 4. IMPORTANT! => Enable the Windows Firewall immediately after
    >>>> rebooting.
    >>>>
    >>>> NB: You're "working without a net" now: Don't to ANYTHING else online
    >>>> (e.g., browsing; reading email; chatting) until you've completed Step
    >>>> #7
    >>>> below!
    >>>>
    >>>> 5. Double-click on the file you saved in Step #1 above to run the
    >>>> removal
    >>>> tool. Don't TOUCH your keyboard until the run completes, then reboot.
    >>>>
    >>>> 6. Do a clean install of NIS 2010 using Product ID & reboot:
    >>>> http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080514162318EN
    >>>>
    >>>> NG: Do not enable or install any Norton Add-ons (e.g., Norton
    >>>> Anti-Phishing) just yet.
    >>>>
    >>>> 7. Manually and repeatedly run (Norton) LiveUpdate until you get a "no
    >>>> more updates" prompt.
    >>>>
    >>>> 8a. Reset IE8 now per http://support.microsoft.com/kb/923737
    >>>>
    >>>> 8b. For good measure, also reset Windows Update:
    >>>>
    >>>> How do I reset Windows Update components?
    >>>> [Access KB971058 via IE8 only; Run the Fix It in Default and
    >>>> Aggressive
    >>>> modes]
    >>>> http://support.microsoft.com/kb/971058
    >>>>
    >>>> 9. Reboot once more & Test.
    >>>> --
    >>>> ~PA Bear
    >>>>
    >>>>
    >>>> Joergen Bondesen wrote:
    >>>>> Hi Robear.
    >>>>>
    >>>>> Sorre for the delay.
    >>>>> See my answers below with *, please.
    >>>>>
    >>>>> I have changed my "Window Washer" setup to only: Temporary Internet
    >>>>> Files
    >>>>> Folder (Cache)
    >>>>> When running this, the probleme disappear, for a short time.
    >>>>>
    >>>>> Setup in IE8 - Internetsetup - General - Delete browserdata when
    >>>>> closing
    >>>>> EI8.
    >>>>> Do not help. ATT.: I have translated the Danish words, so they are
    >>>>> probaly incorrect.
    >>>>>
    >>>>>>> Always state your full Windows version (e.g., WinXP SP3; WinXP
    >>>>>>> 64-bit
    >>>>>>> SP2) as well as your IE version when posting in an IE-specific forum
    >>>>>>> or
    >>>>>>> newsgroup. Please do so in your next reply.
    >>>>>>>
    >>>>>>>> I'm using danish Win XP and IE8.
    >>>>>
    >>>>> * Win XP Pro, ver 2002, SP3
    >>>>> * IE8, 8.0.6001.18720
    >>>>>
    >>>>>
    >>>>>>> Did you install the Danish-language version of IE8 and is "Security
    >>>>>>> Update for Windows Internet Explorer 8 (KB980182)" listed in
    >>>>>>> Add/Remove
    >>>>>>> Programs?
    >>>>> * Yes Danish/* No none (KB980182)
    >>>>>
    >>>>>
    >>>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
    >>>>>>>
    >>>>>>> => Start | (All) Programs | Accessories | System Tools | Internet
    >>>>>>> Explorer (No add-ons).
    >>>>>
    >>>>> * Yes
    >>>>>
    >>>>>
    >>>>>>> Troubleshooting and Internet Explorer's (No Add-ons) Mode [Applies
    >>>>>>> to
    >>>>>>> IE7
    >>>>>>> & IE8 in all OSS]
    >>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
    >>>>>>>
    >>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
    >>>>>>> (RIES)?
    >>>>>>> http://support.microsoft.com/kb/923737
    >>>>>
    >>>>> * Yes
    >>>>>
    >>>>>
    >>>>>>> 3. What anti-virus application or security suite is installed and is
    >>>>>>> your
    >>>>>>> subscription current? What anti-spyware applications (other than
    >>>>>>> Defender)? What third-party firewall (if any)? Were any of these
    >>>>>>> applications running in the background when you installed IE8?
    >>>>>>>
    >>>>>>> 4. Has a(nother) Norton or McAfee application ever been installed on
    >>>>>>> this
    >>>>>>> machine (e.g., a free-trial version that came preinstalled when you
    >>>>>>> bought it)?
    >>>>>
    >>>>> * Norton Internet security 2010 17.6.0.32
    >>>>> * Norton Systemsworks, ver 12.0.1
    >>>>>
    >>>>>>> Joergen Bondesen wrote:
    >>>>>>>> Hi PA Bear.
    >>>>>>>>
    >>>>>>>> Thanks for response.
    >>>>>>>>
    >>>>>>>> I have just tested, and the pop-ups (java script) do not work with
    >>>>>>>> mouse.
    >>>>>>>> Neither do Ctrl+clik on link.
    >>>>>>>>
    >>>>>>>> After "Windows Washer" I can clik on link with mouse, and it works
    >>>>>>>> also
    >>>>>>>> with
    >>>>>>>> Ctrl + clik.
    >>>>>>>>
    >>>>>>>>> Cannot reproduce here.
    >>>>>>>>>
    >>>>>>>>> FWIW, the links are pop-ups, not true links. That being said,
    >>>>>>>>> does
    >>>>>>>>> CTRL+click on link open it in a new tab or window?
    >>>>>>>>>
    >>>>>>>>>
    >>>>>>>>> Joergen Bondesen wrote:
    >>>>>>>>>> I'm using danish Win XP and IE8.
    >>>>>>>>>>
    >>>>>>>>>> When I go to this www:
    >>>>>>>>>> http://tvtid.tv2.dk/allekanaler/
    >>>>>>>>>> where the bold headlines is links, I experience many time, the
    >>>>>>>>>> links
    >>>>>>>>>> do
    >>>>>>>>>> not
    >>>>>>>>>> work.
    >>>>>>>>>> I therefor close www and rum my programe "Window Washer"
    >>>>>>>>>> Is there a way to configer XP or IE so I can avoid "Window
    >>>>>>>>>> Washer"

    >>

    >
    >
     
  15. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    I'm sorry, Joergen, but your inline replies have me very confused. (Please
    try to avoid inline replies; i.e., do not place your replies within the
    quote of my posts.)

    Have you (1) uninstalled Window Washer and (2) closed IE & run ATF-Cleaner
    and (3) now find that everything is working as expected? [yes/no/other
    (describe, please)]

    Joergen Bondesen wrote:
    >>> Does the behavior persist if you uninstall Window Washer & reboot?

    >> *** I have yet uninstalled Window Washer. Lets [see] what happen.

    > Popup do not work.
    >
    > Used ATF-Cleaner.exe (closed IE) and PopUp works again.
    >
    > "Joergen Bondesen" wrote:
    >> Hi Robear.
    >>
    >> Read below, please. ["PA Bear [MS MVP]" wrote:]
    >>> Did you do all of the Steps in my last post, including #8b (resetting
    >>> IE8
    >>> Advanced settings), and were you able to reinstall NIS & update it
    >>> manually?

    >> *** Yes
    >>
    >>> Does the behavior persist if you uninstall Window Washer & reboot?

    >> *** I have yet uninstalled Window Washer. Lets se what happen.
    >>
    >>> Do you use "Registry cleaners"? [Just a question, not a recommendation!]
    >>> *** Yes, Norton.

    >>
    >>> Was NIS running in the background when you installed IE8 and/or SP3?

    >> *** IE8, Yes. SP3 I do not recale.
    >>
    >>> Has your Norton subscription ever expired?

    >> *** No.
    >>
    >>> Joergen Bondesen wrote:
    >>>> Hi Robear.
    >>>>
    >>>> Bad news.
    >>>>
    >>>> I have used you excellent guide, but still problem with popup.
    >>>>
    >>>> Running ATF-Cleaner. Still Problem with popup.
    >>>>
    >>>> Running "Window Washer". Popup OK.
    >>>>
    >>>> I do think you have done very much to try help me, so if you decide to
    >>>> stop
    >>>> here, it is ok with me, but I'm ready to continue.
    >>>> "PA Bear [MS MVP]" wrote:
    >>>>> To start with, I'd strongly recommend uninstalling Window Washer. If
    >>>>> running Disk Cleanup from time to time does not sufficiently take care
    >>>>> of
    >>>>> your TEMP & Temporary Internet Files and/or you'd prefer to use a
    >>>>> standalone utility for such matters, consider installing ATF-Cleaner
    >>>>> (free):
    >>>>> http://www.atribune.org/index.php?option=com_content&task=view&id=25&Itemid=25
    >>>>>
    >>>>> If you're concerned about your "tracks," see...
    >>>>>
    >>>>> http://www.winhelponline.com/blog/open-in-inprivate-window-right-click-menu-ie8/
    >>>>>
    >>>>> http://www.winhelponline.com/blog/how-to-start-internet-explorer-8-in-inprivate-mode-by-default/
    >>>>>
    >>>>> http://www.winhelponline.com/blog/enable-inprivate-filtering-default-ie8-sessions/
    >>>>>
    >>>>> Back to the topic at hand, Norton (and McAfee) applications are
    >>>>> notorious
    >>>>> for not upgrading (or uninstalling) cleanly. Try this:
    >>>>>
    >>>>> [You may want to print or copy/paste these instructions into Notepad
    >>>>> for
    >>>>> offline reference.]
    >>>>>
    >>>>> 1. Download the Norton Removal Tool, saving it to your desktop:
    >>>>> ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
    >>>>>
    >>>>> 2. Close any open applications (i.e., anything with an icon on the
    >>>>> taskbar).
    >>>>>
    >>>>> 3. After making certain you have a copy of your Product Key handy,
    >>>>> uninstall NIS 2010, LiveUpdate and any Norton Add-ons via Add/Remove
    >>>>> Programs.
    >>>>>
    >>>>> 4. IMPORTANT! => Enable the Windows Firewall immediately after
    >>>>> rebooting.
    >>>>>
    >>>>> NB: You're "working without a net" now: Don't to ANYTHING else online
    >>>>> (e.g., browsing; reading email; chatting) until you've completed Step
    >>>>> #7
    >>>>> below!
    >>>>>
    >>>>> 5. Double-click on the file you saved in Step #1 above to run the
    >>>>> removal
    >>>>> tool. Don't TOUCH your keyboard until the run completes, then reboot.
    >>>>>
    >>>>> 6. Do a clean install of NIS 2010 using Product ID & reboot:
    >>>>> http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080514162318EN
    >>>>>
    >>>>> NG: Do not enable or install any Norton Add-ons (e.g., Norton
    >>>>> Anti-Phishing) just yet.
    >>>>>
    >>>>> 7. Manually and repeatedly run (Norton) LiveUpdate until you get a "no
    >>>>> more updates" prompt.
    >>>>>
    >>>>> 8a. Reset IE8 now per http://support.microsoft.com/kb/923737
    >>>>>
    >>>>> 8b. For good measure, also reset Windows Update:
    >>>>>
    >>>>> How do I reset Windows Update components?
    >>>>> [Access KB971058 via IE8 only; Run the Fix It in Default and
    >>>>> Aggressive
    >>>>> modes]
    >>>>> http://support.microsoft.com/kb/971058
    >>>>>
    >>>>> 9. Reboot once more & Test.
    >>>>> --
    >>>>> ~PA Bear
    >>>>>
    >>>>>
    >>>>> Joergen Bondesen wrote:
    >>>>>> Hi Robear.
    >>>>>>
    >>>>>> Sorre for the delay.
    >>>>>> See my answers below with *, please.
    >>>>>>
    >>>>>> I have changed my "Window Washer" setup to only: Temporary Internet
    >>>>>> Files
    >>>>>> Folder (Cache)
    >>>>>> When running this, the probleme disappear, for a short time.
    >>>>>>
    >>>>>> Setup in IE8 - Internetsetup - General - Delete browserdata when
    >>>>>> closing
    >>>>>> EI8.
    >>>>>> Do not help. ATT.: I have translated the Danish words, so they are
    >>>>>> probaly incorrect.
    >>>>>>
    >>>>>>>> Always state your full Windows version (e.g., WinXP SP3; WinXP
    >>>>>>>> 64-bit
    >>>>>>>> SP2) as well as your IE version when posting in an IE-specific
    >>>>>>>> forum
    >>>>>>>> or
    >>>>>>>> newsgroup. Please do so in your next reply.
    >>>>>>>>
    >>>>>>>>> I'm using danish Win XP and IE8.
    >>>>>>
    >>>>>> * Win XP Pro, ver 2002, SP3
    >>>>>> * IE8, 8.0.6001.18720
    >>>>>>
    >>>>>>
    >>>>>>>> Did you install the Danish-language version of IE8 and is "Security
    >>>>>>>> Update for Windows Internet Explorer 8 (KB980182)" listed in
    >>>>>>>> Add/Remove
    >>>>>>>> Programs?
    >>>>>> * Yes Danish/* No none (KB980182)
    >>>>>>
    >>>>>>
    >>>>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
    >>>>>>>>
    >>>>>>>> => Start | (All) Programs | Accessories | System Tools | Internet
    >>>>>>>> Explorer (No add-ons).
    >>>>>>
    >>>>>> * Yes
    >>>>>>
    >>>>>>
    >>>>>>>> Troubleshooting and Internet Explorer's (No Add-ons) Mode [Applies
    >>>>>>>> to
    >>>>>>>> IE7
    >>>>>>>> & IE8 in all OSS]
    >>>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
    >>>>>>>>
    >>>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
    >>>>>>>> (RIES)?
    >>>>>>>> http://support.microsoft.com/kb/923737
    >>>>>>
    >>>>>> * Yes
    >>>>>>
    >>>>>>
    >>>>>>>> 3. What anti-virus application or security suite is installed and
    >>>>>>>> is
    >>>>>>>> your
    >>>>>>>> subscription current? What anti-spyware applications (other than
    >>>>>>>> Defender)? What third-party firewall (if any)? Were any of these
    >>>>>>>> applications running in the background when you installed IE8?
    >>>>>>>>
    >>>>>>>> 4. Has a(nother) Norton or McAfee application ever been installed
    >>>>>>>> on
    >>>>>>>> this
    >>>>>>>> machine (e.g., a free-trial version that came preinstalled when you
    >>>>>>>> bought it)?
    >>>>>>
    >>>>>> * Norton Internet security 2010 17.6.0.32
    >>>>>> * Norton Systemsworks, ver 12.0.1
    >>>>>>
    >>>>>>>> Joergen Bondesen wrote:
    >>>>>>>>> Hi PA Bear.
    >>>>>>>>>
    >>>>>>>>> Thanks for response.
    >>>>>>>>>
    >>>>>>>>> I have just tested, and the pop-ups (java script) do not work with
    >>>>>>>>> mouse.
    >>>>>>>>> Neither do Ctrl+clik on link.
    >>>>>>>>>
    >>>>>>>>> After "Windows Washer" I can clik on link with mouse, and it works
    >>>>>>>>> also
    >>>>>>>>> with
    >>>>>>>>> Ctrl + clik.
    >>>>>>>>>
    >>>>>>>>>> Cannot reproduce here.
    >>>>>>>>>>
    >>>>>>>>>> FWIW, the links are pop-ups, not true links. That being said,
    >>>>>>>>>> does
    >>>>>>>>>> CTRL+click on link open it in a new tab or window?
    >>>>>>>>>>
    >>>>>>>>>>
    >>>>>>>>>> Joergen Bondesen wrote:
    >>>>>>>>>>> I'm using danish Win XP and IE8.
    >>>>>>>>>>>
    >>>>>>>>>>> When I go to this www:
    >>>>>>>>>>> http://tvtid.tv2.dk/allekanaler/
    >>>>>>>>>>> where the bold headlines is links, I experience many time, the
    >>>>>>>>>>> links do not work.
    >>>>>>>>>>> I therefor close www and rum my programe "Window Washer"
    >>>>>>>>>>> Is there a way to configer XP or IE so I can avoid "Window
    >>>>>>>>>>> Washer"
     
  16. Joergen Bondesen

    Joergen Bondesen Flightless Bird

    Hi PA Bear

    Sorry.

    Uninstalled Window Washer.
    Rebooted PC.
    Used ATF-Cleaner with Select All.

    PopUp works ok but after a while on www popup do NOT work.
    Then I must use ATF-Cleaner with Select All again.

    --
    Best regards
    Joergen Bondesen


    "PA Bear [MS MVP]" <PABearMVP@gmail.com> skrev i en meddelelse
    news:erWIKPu9KHA.1888@TK2MSFTNGP05.phx.gbl...
    > I'm sorry, Joergen, but your inline replies have me very confused.
    > (Please try to avoid inline replies; i.e., do not place your replies
    > within the quote of my posts.)
    >
    > Have you (1) uninstalled Window Washer and (2) closed IE & run ATF-Cleaner
    > and (3) now find that everything is working as expected? [yes/no/other
    > (describe, please)]
    >
    > Joergen Bondesen wrote:
    >>>> Does the behavior persist if you uninstall Window Washer & reboot?
    >>> *** I have yet uninstalled Window Washer. Lets [see] what happen.

    >> Popup do not work.
    >>
    >> Used ATF-Cleaner.exe (closed IE) and PopUp works again.
    >>
    >> "Joergen Bondesen" wrote:
    >>> Hi Robear.
    >>>
    >>> Read below, please. ["PA Bear [MS MVP]" wrote:]
    >>>> Did you do all of the Steps in my last post, including #8b (resetting
    >>>> IE8
    >>>> Advanced settings), and were you able to reinstall NIS & update it
    >>>> manually?
    >>> *** Yes
    >>>
    >>>> Does the behavior persist if you uninstall Window Washer & reboot?
    >>> *** I have yet uninstalled Window Washer. Lets se what happen.
    >>>
    >>>> Do you use "Registry cleaners"? [Just a question, not a
    >>>> recommendation!]
    >>>> *** Yes, Norton.
    >>>
    >>>> Was NIS running in the background when you installed IE8 and/or SP3?
    >>> *** IE8, Yes. SP3 I do not recale.
    >>>
    >>>> Has your Norton subscription ever expired?
    >>> *** No.
    >>>
    >>>> Joergen Bondesen wrote:
    >>>>> Hi Robear.
    >>>>>
    >>>>> Bad news.
    >>>>>
    >>>>> I have used you excellent guide, but still problem with popup.
    >>>>>
    >>>>> Running ATF-Cleaner. Still Problem with popup.
    >>>>>
    >>>>> Running "Window Washer". Popup OK.
    >>>>>
    >>>>> I do think you have done very much to try help me, so if you decide to
    >>>>> stop
    >>>>> here, it is ok with me, but I'm ready to continue.
    >>>>> "PA Bear [MS MVP]" wrote:
    >>>>>> To start with, I'd strongly recommend uninstalling Window Washer. If
    >>>>>> running Disk Cleanup from time to time does not sufficiently take
    >>>>>> care
    >>>>>> of
    >>>>>> your TEMP & Temporary Internet Files and/or you'd prefer to use a
    >>>>>> standalone utility for such matters, consider installing ATF-Cleaner
    >>>>>> (free):
    >>>>>> http://www.atribune.org/index.php?option=com_content&task=view&id=25&Itemid=25
    >>>>>>
    >>>>>> If you're concerned about your "tracks," see...
    >>>>>>
    >>>>>> http://www.winhelponline.com/blog/open-in-inprivate-window-right-click-menu-ie8/
    >>>>>>
    >>>>>> http://www.winhelponline.com/blog/how-to-start-internet-explorer-8-in-inprivate-mode-by-default/
    >>>>>>
    >>>>>> http://www.winhelponline.com/blog/enable-inprivate-filtering-default-ie8-sessions/
    >>>>>>
    >>>>>> Back to the topic at hand, Norton (and McAfee) applications are
    >>>>>> notorious
    >>>>>> for not upgrading (or uninstalling) cleanly. Try this:
    >>>>>>
    >>>>>> [You may want to print or copy/paste these instructions into Notepad
    >>>>>> for
    >>>>>> offline reference.]
    >>>>>>
    >>>>>> 1. Download the Norton Removal Tool, saving it to your desktop:
    >>>>>> ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
    >>>>>>
    >>>>>> 2. Close any open applications (i.e., anything with an icon on the
    >>>>>> taskbar).
    >>>>>>
    >>>>>> 3. After making certain you have a copy of your Product Key handy,
    >>>>>> uninstall NIS 2010, LiveUpdate and any Norton Add-ons via Add/Remove
    >>>>>> Programs.
    >>>>>>
    >>>>>> 4. IMPORTANT! => Enable the Windows Firewall immediately after
    >>>>>> rebooting.
    >>>>>>
    >>>>>> NB: You're "working without a net" now: Don't to ANYTHING else online
    >>>>>> (e.g., browsing; reading email; chatting) until you've completed Step
    >>>>>> #7
    >>>>>> below!
    >>>>>>
    >>>>>> 5. Double-click on the file you saved in Step #1 above to run the
    >>>>>> removal
    >>>>>> tool. Don't TOUCH your keyboard until the run completes, then
    >>>>>> reboot.
    >>>>>>
    >>>>>> 6. Do a clean install of NIS 2010 using Product ID & reboot:
    >>>>>> http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080514162318EN
    >>>>>>
    >>>>>> NG: Do not enable or install any Norton Add-ons (e.g., Norton
    >>>>>> Anti-Phishing) just yet.
    >>>>>>
    >>>>>> 7. Manually and repeatedly run (Norton) LiveUpdate until you get a
    >>>>>> "no
    >>>>>> more updates" prompt.
    >>>>>>
    >>>>>> 8a. Reset IE8 now per http://support.microsoft.com/kb/923737
    >>>>>>
    >>>>>> 8b. For good measure, also reset Windows Update:
    >>>>>>
    >>>>>> How do I reset Windows Update components?
    >>>>>> [Access KB971058 via IE8 only; Run the Fix It in Default and
    >>>>>> Aggressive
    >>>>>> modes]
    >>>>>> http://support.microsoft.com/kb/971058
    >>>>>>
    >>>>>> 9. Reboot once more & Test.
    >>>>>> --
    >>>>>> ~PA Bear
    >>>>>>
    >>>>>>
    >>>>>> Joergen Bondesen wrote:
    >>>>>>> Hi Robear.
    >>>>>>>
    >>>>>>> Sorre for the delay.
    >>>>>>> See my answers below with *, please.
    >>>>>>>
    >>>>>>> I have changed my "Window Washer" setup to only: Temporary Internet
    >>>>>>> Files
    >>>>>>> Folder (Cache)
    >>>>>>> When running this, the probleme disappear, for a short time.
    >>>>>>>
    >>>>>>> Setup in IE8 - Internetsetup - General - Delete browserdata when
    >>>>>>> closing
    >>>>>>> EI8.
    >>>>>>> Do not help. ATT.: I have translated the Danish words, so they are
    >>>>>>> probaly incorrect.
    >>>>>>>
    >>>>>>>>> Always state your full Windows version (e.g., WinXP SP3; WinXP
    >>>>>>>>> 64-bit
    >>>>>>>>> SP2) as well as your IE version when posting in an IE-specific
    >>>>>>>>> forum
    >>>>>>>>> or
    >>>>>>>>> newsgroup. Please do so in your next reply.
    >>>>>>>>>
    >>>>>>>>>> I'm using danish Win XP and IE8.
    >>>>>>>
    >>>>>>> * Win XP Pro, ver 2002, SP3
    >>>>>>> * IE8, 8.0.6001.18720
    >>>>>>>
    >>>>>>>
    >>>>>>>>> Did you install the Danish-language version of IE8 and is
    >>>>>>>>> "Security
    >>>>>>>>> Update for Windows Internet Explorer 8 (KB980182)" listed in
    >>>>>>>>> Add/Remove
    >>>>>>>>> Programs?
    >>>>>>> * Yes Danish/* No none (KB980182)
    >>>>>>>
    >>>>>>>
    >>>>>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
    >>>>>>>>>
    >>>>>>>>> => Start | (All) Programs | Accessories | System Tools |
    >>>>>>>>> Internet
    >>>>>>>>> Explorer (No add-ons).
    >>>>>>>
    >>>>>>> * Yes
    >>>>>>>
    >>>>>>>
    >>>>>>>>> Troubleshooting and Internet Explorer's (No Add-ons) Mode [Applies
    >>>>>>>>> to
    >>>>>>>>> IE7
    >>>>>>>>> & IE8 in all OSS]
    >>>>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
    >>>>>>>>>
    >>>>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
    >>>>>>>>> (RIES)?
    >>>>>>>>> http://support.microsoft.com/kb/923737
    >>>>>>>
    >>>>>>> * Yes
    >>>>>>>
    >>>>>>>
    >>>>>>>>> 3. What anti-virus application or security suite is installed and
    >>>>>>>>> is
    >>>>>>>>> your
    >>>>>>>>> subscription current? What anti-spyware applications (other than
    >>>>>>>>> Defender)? What third-party firewall (if any)? Were any of these
    >>>>>>>>> applications running in the background when you installed IE8?
    >>>>>>>>>
    >>>>>>>>> 4. Has a(nother) Norton or McAfee application ever been installed
    >>>>>>>>> on
    >>>>>>>>> this
    >>>>>>>>> machine (e.g., a free-trial version that came preinstalled when
    >>>>>>>>> you
    >>>>>>>>> bought it)?
    >>>>>>>
    >>>>>>> * Norton Internet security 2010 17.6.0.32
    >>>>>>> * Norton Systemsworks, ver 12.0.1
    >>>>>>>
    >>>>>>>>> Joergen Bondesen wrote:
    >>>>>>>>>> Hi PA Bear.
    >>>>>>>>>>
    >>>>>>>>>> Thanks for response.
    >>>>>>>>>>
    >>>>>>>>>> I have just tested, and the pop-ups (java script) do not work
    >>>>>>>>>> with
    >>>>>>>>>> mouse.
    >>>>>>>>>> Neither do Ctrl+clik on link.
    >>>>>>>>>>
    >>>>>>>>>> After "Windows Washer" I can clik on link with mouse, and it
    >>>>>>>>>> works
    >>>>>>>>>> also
    >>>>>>>>>> with
    >>>>>>>>>> Ctrl + clik.
    >>>>>>>>>>
    >>>>>>>>>>> Cannot reproduce here.
    >>>>>>>>>>>
    >>>>>>>>>>> FWIW, the links are pop-ups, not true links. That being said,
    >>>>>>>>>>> does
    >>>>>>>>>>> CTRL+click on link open it in a new tab or window?
    >>>>>>>>>>>
    >>>>>>>>>>>
    >>>>>>>>>>> Joergen Bondesen wrote:
    >>>>>>>>>>>> I'm using danish Win XP and IE8.
    >>>>>>>>>>>>
    >>>>>>>>>>>> When I go to this www:
    >>>>>>>>>>>> http://tvtid.tv2.dk/allekanaler/
    >>>>>>>>>>>> where the bold headlines is links, I experience many time, the
    >>>>>>>>>>>> links do not work.
    >>>>>>>>>>>> I therefor close www and rum my programe "Window Washer"
    >>>>>>>>>>>> Is there a way to configer XP or IE so I can avoid "Window
    >>>>>>>>>>>> Washer"

    >
     
  17. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    PRELIMINARY QUESTION: Have you ever had occasion to do a Repair Install of
    WinXP for any reason?

    OPTION #1:

    1. Download the installer for IE8, saving it to your desktop:
    http://www.microsoft.com/downloads/...FamilyID=341c2ad5-8c3d-4347-8c03-08cdecd8852b

    2. Close all open applications (i.e., anything with an icon on the taskbar).

    3. Disable all NIS components (i.e., anti-virus; anti-spyware; firewall),
    enable the Windows Firewall then uninstall IE8 via Add/Remove Programs and
    reboot twice.

    4. Disable all NIS components (i.e., anti-virus; anti-spyware; firewall),
    enable the Windows Firewall then double-click on the file you saved in #1
    above to reinstall IE8 & reboot twice.

    5. Open Internet Explorer (only) to http://windowsupdate.microsoft.com OR
    http://update.microsoft.com/microsoftupdate | Select CUSTOM and scan |
    Install any Critical Security Updates offered (e.g., KB980182). If a Root
    Certificates update is listed in the Optional Software updates category on
    the left-hand side of the scan results window, install it to take full
    advantage of IE's enhanced security.

    6. Test.

    OPTION #2: Contact Norton/Symantec Support for assistance.

    OPTION #3: There is a very good chance that you are seeing the effects of a
    hijackware infection!

    NB: If you had no anti-virus application installed or the subscription had
    expired *when the machine first got infected* and/or your subscription has
    since expired and/or the machine's not been kept fully-patched at Windows
    Update, don't waste your time with any of the below: Format & reinstall
    Windows. A Repair Install will NOT help!

    Microsoft PCSafety provides home users (only) with no-charge support in
    dealing with malware infections such as viruses, spyware (including unwanted
    software), and adware.
    https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1

    Also available via the Consumer Security Support home page:
    https://consumersecuritysupport.microsoft.com/

    Otherwise...

    1. See if you can download/run the MSRT manually:
    http://www.microsoft.com/security/malwareremove/default.mspx

    NB: Run the FULL scan, not the QUICK scan! You may need to download the
    MSRT on a non-infected machine, then transfer MRT.EXE to the infected
    machine and rename it to SCAN.EXE before running it.

    2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)
    in Safe Mode with Networking, if need be:
    http://onecare.live.com/site/en-us/center/howsafe.htm

    2b. Vista or Win7=> Run this scan instead:
    http://onecare.live.com/site/en-us/center/whatsnew.htm

    3. Now run a thorough check for hijackware, including posting requested logs
    in an appropriate forum, not here. DO NOT SKIP THIS STEP!!

    Checking for/Help with Hijackware:
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/tshoot.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm
    http://www.elephantboycomputers.com/page2.html#Removing_Malware

    **Chances are you will need to seek expert assistance in
    http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
    http://www.spywarewarrior.com/viewforum.php?f=5,
    http://www.dslreports.com/forum/cleanup,
    http://www.bluetack.co.uk/forums/index.php,
    http://aumha.net/viewforum.php?f=30 or other appropriate forums.**

    If these procedures look too complex - and there is no shame in admitting
    this isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
    --
    ~PA Bear


    Joergen Bondesen wrote:
    > Uninstalled Window Washer.
    > Rebooted PC.
    > Used ATF-Cleaner with Select All.
    >
    > PopUp works ok but after a while on www popup do NOT work.
    > Then I must use ATF-Cleaner with Select All again.
    >
    >> I'm sorry, Joergen, but your inline replies have me very confused.
    >> (Please try to avoid inline replies; i.e., do not place your replies
    >> within the quote of my posts.)
    >>
    >> Have you (1) uninstalled Window Washer and (2) closed IE & run
    >> ATF-Cleaner
    >> and (3) now find that everything is working as expected? [yes/no/other
    >> (describe, please)]
    >>
    >> Joergen Bondesen wrote:
    >>>>> Does the behavior persist if you uninstall Window Washer & reboot?
    >>>> *** I have yet uninstalled Window Washer. Lets [see] what happen.
    >>> Popup do not work.
    >>>
    >>> Used ATF-Cleaner.exe (closed IE) and PopUp works again.
    >>>
    >>> "Joergen Bondesen" wrote:
    >>>> Hi Robear.
    >>>>
    >>>> Read below, please. ["PA Bear [MS MVP]" wrote:]
    >>>>> Did you do all of the Steps in my last post, including #8b (resetting
    >>>>> IE8
    >>>>> Advanced settings), and were you able to reinstall NIS & update it
    >>>>> manually?
    >>>> *** Yes
    >>>>
    >>>>> Does the behavior persist if you uninstall Window Washer & reboot?
    >>>> *** I have yet uninstalled Window Washer. Lets se what happen.
    >>>>
    >>>>> Do you use "Registry cleaners"? [Just a question, not a
    >>>>> recommendation!]
    >>>>> *** Yes, Norton.
    >>>>
    >>>>> Was NIS running in the background when you installed IE8 and/or SP3?
    >>>> *** IE8, Yes. SP3 I do not recale.
    >>>>
    >>>>> Has your Norton subscription ever expired?
    >>>> *** No.
    >>>>
    >>>>> Joergen Bondesen wrote:
    >>>>>> Hi Robear.
    >>>>>>
    >>>>>> Bad news.
    >>>>>>
    >>>>>> I have used you excellent guide, but still problem with popup.
    >>>>>>
    >>>>>> Running ATF-Cleaner. Still Problem with popup.
    >>>>>>
    >>>>>> Running "Window Washer". Popup OK.
    >>>>>>
    >>>>>> I do think you have done very much to try help me, so if you decide
    >>>>>> to
    >>>>>> stop
    >>>>>> here, it is ok with me, but I'm ready to continue.
    >>>>>> "PA Bear [MS MVP]" wrote:
    >>>>>>> To start with, I'd strongly recommend uninstalling Window Washer.
    >>>>>>> If
    >>>>>>> running Disk Cleanup from time to time does not sufficiently take
    >>>>>>> care
    >>>>>>> of
    >>>>>>> your TEMP & Temporary Internet Files and/or you'd prefer to use a
    >>>>>>> standalone utility for such matters, consider installing ATF-Cleaner
    >>>>>>> (free):
    >>>>>>> http://www.atribune.org/index.php?option=com_content&task=view&id=25&Itemid=25
    >>>>>>>
    >>>>>>> If you're concerned about your "tracks," see...
    >>>>>>>
    >>>>>>> http://www.winhelponline.com/blog/open-in-inprivate-window-right-click-menu-ie8/
    >>>>>>>
    >>>>>>> http://www.winhelponline.com/blog/how-to-start-internet-explorer-8-in-inprivate-mode-by-default/
    >>>>>>>
    >>>>>>> http://www.winhelponline.com/blog/enable-inprivate-filtering-default-ie8-sessions/
    >>>>>>>
    >>>>>>> Back to the topic at hand, Norton (and McAfee) applications are
    >>>>>>> notorious
    >>>>>>> for not upgrading (or uninstalling) cleanly. Try this:
    >>>>>>>
    >>>>>>> [You may want to print or copy/paste these instructions into Notepad
    >>>>>>> for
    >>>>>>> offline reference.]
    >>>>>>>
    >>>>>>> 1. Download the Norton Removal Tool, saving it to your desktop:
    >>>>>>> ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
    >>>>>>>
    >>>>>>> 2. Close any open applications (i.e., anything with an icon on the
    >>>>>>> taskbar).
    >>>>>>>
    >>>>>>> 3. After making certain you have a copy of your Product Key handy,
    >>>>>>> uninstall NIS 2010, LiveUpdate and any Norton Add-ons via Add/Remove
    >>>>>>> Programs.
    >>>>>>>
    >>>>>>> 4. IMPORTANT! => Enable the Windows Firewall immediately after
    >>>>>>> rebooting.
    >>>>>>>
    >>>>>>> NB: You're "working without a net" now: Don't to ANYTHING else
    >>>>>>> online
    >>>>>>> (e.g., browsing; reading email; chatting) until you've completed
    >>>>>>> Step
    >>>>>>> #7
    >>>>>>> below!
    >>>>>>>
    >>>>>>> 5. Double-click on the file you saved in Step #1 above to run the
    >>>>>>> removal
    >>>>>>> tool. Don't TOUCH your keyboard until the run completes, then
    >>>>>>> reboot.
    >>>>>>>
    >>>>>>> 6. Do a clean install of NIS 2010 using Product ID & reboot:
    >>>>>>> http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080514162318EN
    >>>>>>>
    >>>>>>> NG: Do not enable or install any Norton Add-ons (e.g., Norton
    >>>>>>> Anti-Phishing) just yet.
    >>>>>>>
    >>>>>>> 7. Manually and repeatedly run (Norton) LiveUpdate until you get a
    >>>>>>> "no
    >>>>>>> more updates" prompt.
    >>>>>>>
    >>>>>>> 8a. Reset IE8 now per http://support.microsoft.com/kb/923737
    >>>>>>>
    >>>>>>> 8b. For good measure, also reset Windows Update:
    >>>>>>>
    >>>>>>> How do I reset Windows Update components?
    >>>>>>> [Access KB971058 via IE8 only; Run the Fix It in Default and
    >>>>>>> Aggressive
    >>>>>>> modes]
    >>>>>>> http://support.microsoft.com/kb/971058
    >>>>>>>
    >>>>>>> 9. Reboot once more & Test.
    >>>>>>> --
    >>>>>>> ~PA Bear
    >>>>>>>
    >>>>>>>
    >>>>>>> Joergen Bondesen wrote:
    >>>>>>>> Hi Robear.
    >>>>>>>>
    >>>>>>>> Sorre for the delay.
    >>>>>>>> See my answers below with *, please.
    >>>>>>>>
    >>>>>>>> I have changed my "Window Washer" setup to only: Temporary Internet
    >>>>>>>> Files
    >>>>>>>> Folder (Cache)
    >>>>>>>> When running this, the probleme disappear, for a short time.
    >>>>>>>>
    >>>>>>>> Setup in IE8 - Internetsetup - General - Delete browserdata when
    >>>>>>>> closing
    >>>>>>>> EI8.
    >>>>>>>> Do not help. ATT.: I have translated the Danish words, so they are
    >>>>>>>> probaly incorrect.
    >>>>>>>>
    >>>>>>>>>> Always state your full Windows version (e.g., WinXP SP3; WinXP
    >>>>>>>>>> 64-bit
    >>>>>>>>>> SP2) as well as your IE version when posting in an IE-specific
    >>>>>>>>>> forum
    >>>>>>>>>> or
    >>>>>>>>>> newsgroup. Please do so in your next reply.
    >>>>>>>>>>
    >>>>>>>>>>> I'm using danish Win XP and IE8.
    >>>>>>>>
    >>>>>>>> * Win XP Pro, ver 2002, SP3
    >>>>>>>> * IE8, 8.0.6001.18720
    >>>>>>>>
    >>>>>>>>
    >>>>>>>>>> Did you install the Danish-language version of IE8 and is
    >>>>>>>>>> "Security
    >>>>>>>>>> Update for Windows Internet Explorer 8 (KB980182)" listed in
    >>>>>>>>>> Add/Remove
    >>>>>>>>>> Programs?
    >>>>>>>> * Yes Danish/* No none (KB980182)
    >>>>>>>>
    >>>>>>>>
    >>>>>>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
    >>>>>>>>>>
    >>>>>>>>>> => Start | (All) Programs | Accessories | System Tools |
    >>>>>>>>>> Internet
    >>>>>>>>>> Explorer (No add-ons).
    >>>>>>>>
    >>>>>>>> * Yes
    >>>>>>>>
    >>>>>>>>
    >>>>>>>>>> Troubleshooting and Internet Explorer's (No Add-ons) Mode
    >>>>>>>>>> [Applies
    >>>>>>>>>> to
    >>>>>>>>>> IE7
    >>>>>>>>>> & IE8 in all OSS]
    >>>>>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
    >>>>>>>>>>
    >>>>>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
    >>>>>>>>>> (RIES)?
    >>>>>>>>>> http://support.microsoft.com/kb/923737
    >>>>>>>>
    >>>>>>>> * Yes
    >>>>>>>>
    >>>>>>>>
    >>>>>>>>>> 3. What anti-virus application or security suite is installed and
    >>>>>>>>>> is
    >>>>>>>>>> your
    >>>>>>>>>> subscription current? What anti-spyware applications (other than
    >>>>>>>>>> Defender)? What third-party firewall (if any)? Were any of these
    >>>>>>>>>> applications running in the background when you installed IE8?
    >>>>>>>>>>
    >>>>>>>>>> 4. Has a(nother) Norton or McAfee application ever been installed
    >>>>>>>>>> on
    >>>>>>>>>> this
    >>>>>>>>>> machine (e.g., a free-trial version that came preinstalled when
    >>>>>>>>>> you
    >>>>>>>>>> bought it)?
    >>>>>>>>
    >>>>>>>> * Norton Internet security 2010 17.6.0.32
    >>>>>>>> * Norton Systemsworks, ver 12.0.1
    >>>>>>>>
    >>>>>>>>>> Joergen Bondesen wrote:
    >>>>>>>>>>> Hi PA Bear.
    >>>>>>>>>>>
    >>>>>>>>>>> Thanks for response.
    >>>>>>>>>>>
    >>>>>>>>>>> I have just tested, and the pop-ups (java script) do not work
    >>>>>>>>>>> with
    >>>>>>>>>>> mouse.
    >>>>>>>>>>> Neither do Ctrl+clik on link.
    >>>>>>>>>>>
    >>>>>>>>>>> After "Windows Washer" I can clik on link with mouse, and it
    >>>>>>>>>>> works
    >>>>>>>>>>> also
    >>>>>>>>>>> with
    >>>>>>>>>>> Ctrl + clik.
    >>>>>>>>>>>
    >>>>>>>>>>>> Cannot reproduce here.
    >>>>>>>>>>>>
    >>>>>>>>>>>> FWIW, the links are pop-ups, not true links. That being said,
    >>>>>>>>>>>> does
    >>>>>>>>>>>> CTRL+click on link open it in a new tab or window?
    >>>>>>>>>>>>
    >>>>>>>>>>>>
    >>>>>>>>>>>> Joergen Bondesen wrote:
    >>>>>>>>>>>>> I'm using danish Win XP and IE8.
    >>>>>>>>>>>>>
    >>>>>>>>>>>>> When I go to this www:
    >>>>>>>>>>>>> http://tvtid.tv2.dk/allekanaler/
    >>>>>>>>>>>>> where the bold headlines is links, I experience many time, the
    >>>>>>>>>>>>> links do not work.
    >>>>>>>>>>>>> I therefor close www and rum my programe "Window Washer"
    >>>>>>>>>>>>> Is there a way to configer XP or IE so I can avoid "Window
    >>>>>>>>>>>>> Washer"
     
  18. Joergen Bondesen

    Joergen Bondesen Flightless Bird

    Hi PA Bear

    Sorry for my late reply.
    Thanks for your new proposals, but there will go a "long" time, befoer I
    will be back.


    --
    Best regards
    Joergen Bondesen


    "PA Bear [MS MVP]" <PABearMVP@gmail.com> skrev i en meddelelse
    news:-Ot3ME849KHA.5476@TK2MSFTNGP06.phx.gbl...
    > PRELIMINARY QUESTION: Have you ever had occasion to do a Repair Install of
    > WinXP for any reason?
    >
    > OPTION #1:
    >
    > 1. Download the installer for IE8, saving it to your desktop:
    > http://www.microsoft.com/downloads/...FamilyID=341c2ad5-8c3d-4347-8c03-08cdecd8852b
    >
    > 2. Close all open applications (i.e., anything with an icon on the
    > taskbar).
    >
    > 3. Disable all NIS components (i.e., anti-virus; anti-spyware; firewall),
    > enable the Windows Firewall then uninstall IE8 via Add/Remove Programs and
    > reboot twice.
    >
    > 4. Disable all NIS components (i.e., anti-virus; anti-spyware; firewall),
    > enable the Windows Firewall then double-click on the file you saved in #1
    > above to reinstall IE8 & reboot twice.
    >
    > 5. Open Internet Explorer (only) to http://windowsupdate.microsoft.com OR
    > http://update.microsoft.com/microsoftupdate | Select CUSTOM and scan |
    > Install any Critical Security Updates offered (e.g., KB980182). If a Root
    > Certificates update is listed in the Optional Software updates category on
    > the left-hand side of the scan results window, install it to take full
    > advantage of IE's enhanced security.
    >
    > 6. Test.
    >
    > OPTION #2: Contact Norton/Symantec Support for assistance.
    >
    > OPTION #3: There is a very good chance that you are seeing the effects of
    > a hijackware infection!
    >
    > NB: If you had no anti-virus application installed or the subscription had
    > expired *when the machine first got infected* and/or your subscription has
    > since expired and/or the machine's not been kept fully-patched at Windows
    > Update, don't waste your time with any of the below: Format & reinstall
    > Windows. A Repair Install will NOT help!
    >
    > Microsoft PCSafety provides home users (only) with no-charge support in
    > dealing with malware infections such as viruses, spyware (including
    > unwanted software), and adware.
    > https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1
    >
    > Also available via the Consumer Security Support home page:
    > https://consumersecuritysupport.microsoft.com/
    >
    > Otherwise...
    >
    > 1. See if you can download/run the MSRT manually:
    > http://www.microsoft.com/security/malwareremove/default.mspx
    >
    > NB: Run the FULL scan, not the QUICK scan! You may need to download the
    > MSRT on a non-infected machine, then transfer MRT.EXE to the infected
    > machine and rename it to SCAN.EXE before running it.
    >
    > 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan
    > (only!) in Safe Mode with Networking, if need be:
    > http://onecare.live.com/site/en-us/center/howsafe.htm
    >
    > 2b. Vista or Win7=> Run this scan instead:
    > http://onecare.live.com/site/en-us/center/whatsnew.htm
    >
    > 3. Now run a thorough check for hijackware, including posting requested
    > logs in an appropriate forum, not here. DO NOT SKIP THIS STEP!!
    >
    > Checking for/Help with Hijackware:
    > • http://mvps.org/winhelp2002/unwanted.htm
    > • http://inetexplorer.mvps.org/tshoot.html
    > • http://www.mvps.org/sramesh2k/Malware_Defence.htm
    > • http://www.elephantboycomputers.com/page2.html#Removing_Malware
    >
    > **Chances are you will need to seek expert assistance in
    > http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
    > http://www.spywarewarrior.com/viewforum.php?f=5,
    > http://www.dslreports.com/forum/cleanup,
    > http://www.bluetack.co.uk/forums/index.php,
    > http://aumha.net/viewforum.php?f=30 or other appropriate forums.**
    >
    > If these procedures look too complex - and there is no shame in admitting
    > this isn't your cup of tea - take the machine to a local, reputable and
    > independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
    > --
    > ~PA Bear
    >
    >
    > Joergen Bondesen wrote:
    >> Uninstalled Window Washer.
    >> Rebooted PC.
    >> Used ATF-Cleaner with Select All.
    >>
    >> PopUp works ok but after a while on www popup do NOT work.
    >> Then I must use ATF-Cleaner with Select All again.
    >>
    >>> I'm sorry, Joergen, but your inline replies have me very confused.
    >>> (Please try to avoid inline replies; i.e., do not place your replies
    >>> within the quote of my posts.)
    >>>
    >>> Have you (1) uninstalled Window Washer and (2) closed IE & run
    >>> ATF-Cleaner
    >>> and (3) now find that everything is working as expected? [yes/no/other
    >>> (describe, please)]
    >>>
    >>> Joergen Bondesen wrote:
    >>>>>> Does the behavior persist if you uninstall Window Washer & reboot?
    >>>>> *** I have yet uninstalled Window Washer. Lets [see] what happen.
    >>>> Popup do not work.
    >>>>
    >>>> Used ATF-Cleaner.exe (closed IE) and PopUp works again.
    >>>>
    >>>> "Joergen Bondesen" wrote:
    >>>>> Hi Robear.
    >>>>>
    >>>>> Read below, please. ["PA Bear [MS MVP]" wrote:]
    >>>>>> Did you do all of the Steps in my last post, including #8b (resetting
    >>>>>> IE8
    >>>>>> Advanced settings), and were you able to reinstall NIS & update it
    >>>>>> manually?
    >>>>> *** Yes
    >>>>>
    >>>>>> Does the behavior persist if you uninstall Window Washer & reboot?
    >>>>> *** I have yet uninstalled Window Washer. Lets se what happen.
    >>>>>
    >>>>>> Do you use "Registry cleaners"? [Just a question, not a
    >>>>>> recommendation!]
    >>>>>> *** Yes, Norton.
    >>>>>
    >>>>>> Was NIS running in the background when you installed IE8 and/or SP3?
    >>>>> *** IE8, Yes. SP3 I do not recale.
    >>>>>
    >>>>>> Has your Norton subscription ever expired?
    >>>>> *** No.
    >>>>>
    >>>>>> Joergen Bondesen wrote:
    >>>>>>> Hi Robear.
    >>>>>>>
    >>>>>>> Bad news.
    >>>>>>>
    >>>>>>> I have used you excellent guide, but still problem with popup.
    >>>>>>>
    >>>>>>> Running ATF-Cleaner. Still Problem with popup.
    >>>>>>>
    >>>>>>> Running "Window Washer". Popup OK.
    >>>>>>>
    >>>>>>> I do think you have done very much to try help me, so if you decide
    >>>>>>> to
    >>>>>>> stop
    >>>>>>> here, it is ok with me, but I'm ready to continue.
    >>>>>>> "PA Bear [MS MVP]" wrote:
    >>>>>>>> To start with, I'd strongly recommend uninstalling Window Washer.
    >>>>>>>> If
    >>>>>>>> running Disk Cleanup from time to time does not sufficiently take
    >>>>>>>> care
    >>>>>>>> of
    >>>>>>>> your TEMP & Temporary Internet Files and/or you'd prefer to use a
    >>>>>>>> standalone utility for such matters, consider installing
    >>>>>>>> ATF-Cleaner
    >>>>>>>> (free):
    >>>>>>>> http://www.atribune.org/index.php?option=com_content&task=view&id=25&Itemid=25
    >>>>>>>>
    >>>>>>>> If you're concerned about your "tracks," see...
    >>>>>>>>
    >>>>>>>> http://www.winhelponline.com/blog/open-in-inprivate-window-right-click-menu-ie8/
    >>>>>>>>
    >>>>>>>> http://www.winhelponline.com/blog/how-to-start-internet-explorer-8-in-inprivate-mode-by-default/
    >>>>>>>>
    >>>>>>>> http://www.winhelponline.com/blog/enable-inprivate-filtering-default-ie8-sessions/
    >>>>>>>>
    >>>>>>>> Back to the topic at hand, Norton (and McAfee) applications are
    >>>>>>>> notorious
    >>>>>>>> for not upgrading (or uninstalling) cleanly. Try this:
    >>>>>>>>
    >>>>>>>> [You may want to print or copy/paste these instructions into
    >>>>>>>> Notepad
    >>>>>>>> for
    >>>>>>>> offline reference.]
    >>>>>>>>
    >>>>>>>> 1. Download the Norton Removal Tool, saving it to your desktop:
    >>>>>>>> ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
    >>>>>>>>
    >>>>>>>> 2. Close any open applications (i.e., anything with an icon on the
    >>>>>>>> taskbar).
    >>>>>>>>
    >>>>>>>> 3. After making certain you have a copy of your Product Key handy,
    >>>>>>>> uninstall NIS 2010, LiveUpdate and any Norton Add-ons via
    >>>>>>>> Add/Remove
    >>>>>>>> Programs.
    >>>>>>>>
    >>>>>>>> 4. IMPORTANT! => Enable the Windows Firewall immediately after
    >>>>>>>> rebooting.
    >>>>>>>>
    >>>>>>>> NB: You're "working without a net" now: Don't to ANYTHING else
    >>>>>>>> online
    >>>>>>>> (e.g., browsing; reading email; chatting) until you've completed
    >>>>>>>> Step
    >>>>>>>> #7
    >>>>>>>> below!
    >>>>>>>>
    >>>>>>>> 5. Double-click on the file you saved in Step #1 above to run the
    >>>>>>>> removal
    >>>>>>>> tool. Don't TOUCH your keyboard until the run completes, then
    >>>>>>>> reboot.
    >>>>>>>>
    >>>>>>>> 6. Do a clean install of NIS 2010 using Product ID & reboot:
    >>>>>>>> http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080514162318EN
    >>>>>>>>
    >>>>>>>> NG: Do not enable or install any Norton Add-ons (e.g., Norton
    >>>>>>>> Anti-Phishing) just yet.
    >>>>>>>>
    >>>>>>>> 7. Manually and repeatedly run (Norton) LiveUpdate until you get a
    >>>>>>>> "no
    >>>>>>>> more updates" prompt.
    >>>>>>>>
    >>>>>>>> 8a. Reset IE8 now per http://support.microsoft.com/kb/923737
    >>>>>>>>
    >>>>>>>> 8b. For good measure, also reset Windows Update:
    >>>>>>>>
    >>>>>>>> How do I reset Windows Update components?
    >>>>>>>> [Access KB971058 via IE8 only; Run the Fix It in Default and
    >>>>>>>> Aggressive
    >>>>>>>> modes]
    >>>>>>>> http://support.microsoft.com/kb/971058
    >>>>>>>>
    >>>>>>>> 9. Reboot once more & Test.
    >>>>>>>> --
    >>>>>>>> ~PA Bear
    >>>>>>>>
    >>>>>>>>
    >>>>>>>> Joergen Bondesen wrote:
    >>>>>>>>> Hi Robear.
    >>>>>>>>>
    >>>>>>>>> Sorre for the delay.
    >>>>>>>>> See my answers below with *, please.
    >>>>>>>>>
    >>>>>>>>> I have changed my "Window Washer" setup to only: Temporary
    >>>>>>>>> Internet
    >>>>>>>>> Files
    >>>>>>>>> Folder (Cache)
    >>>>>>>>> When running this, the probleme disappear, for a short time.
    >>>>>>>>>
    >>>>>>>>> Setup in IE8 - Internetsetup - General - Delete browserdata when
    >>>>>>>>> closing
    >>>>>>>>> EI8.
    >>>>>>>>> Do not help. ATT.: I have translated the Danish words, so they are
    >>>>>>>>> probaly incorrect.
    >>>>>>>>>
    >>>>>>>>>>> Always state your full Windows version (e.g., WinXP SP3; WinXP
    >>>>>>>>>>> 64-bit
    >>>>>>>>>>> SP2) as well as your IE version when posting in an IE-specific
    >>>>>>>>>>> forum
    >>>>>>>>>>> or
    >>>>>>>>>>> newsgroup. Please do so in your next reply.
    >>>>>>>>>>>
    >>>>>>>>>>>> I'm using danish Win XP and IE8.
    >>>>>>>>>
    >>>>>>>>> * Win XP Pro, ver 2002, SP3
    >>>>>>>>> * IE8, 8.0.6001.18720
    >>>>>>>>>
    >>>>>>>>>
    >>>>>>>>>>> Did you install the Danish-language version of IE8 and is
    >>>>>>>>>>> "Security
    >>>>>>>>>>> Update for Windows Internet Explorer 8 (KB980182)" listed in
    >>>>>>>>>>> Add/Remove
    >>>>>>>>>>> Programs?
    >>>>>>>>> * Yes Danish/* No none (KB980182)
    >>>>>>>>>
    >>>>>>>>>
    >>>>>>>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
    >>>>>>>>>>>
    >>>>>>>>>>> => Start | (All) Programs | Accessories | System Tools |
    >>>>>>>>>>> Internet
    >>>>>>>>>>> Explorer (No add-ons).
    >>>>>>>>>
    >>>>>>>>> * Yes
    >>>>>>>>>
    >>>>>>>>>
    >>>>>>>>>>> Troubleshooting and Internet Explorer's (No Add-ons) Mode
    >>>>>>>>>>> [Applies
    >>>>>>>>>>> to
    >>>>>>>>>>> IE7
    >>>>>>>>>>> & IE8 in all OSS]
    >>>>>>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
    >>>>>>>>>>>
    >>>>>>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
    >>>>>>>>>>> (RIES)?
    >>>>>>>>>>> http://support.microsoft.com/kb/923737
    >>>>>>>>>
    >>>>>>>>> * Yes
    >>>>>>>>>
    >>>>>>>>>
    >>>>>>>>>>> 3. What anti-virus application or security suite is installed
    >>>>>>>>>>> and
    >>>>>>>>>>> is
    >>>>>>>>>>> your
    >>>>>>>>>>> subscription current? What anti-spyware applications (other
    >>>>>>>>>>> than
    >>>>>>>>>>> Defender)? What third-party firewall (if any)? Were any of
    >>>>>>>>>>> these
    >>>>>>>>>>> applications running in the background when you installed IE8?
    >>>>>>>>>>>
    >>>>>>>>>>> 4. Has a(nother) Norton or McAfee application ever been
    >>>>>>>>>>> installed
    >>>>>>>>>>> on
    >>>>>>>>>>> this
    >>>>>>>>>>> machine (e.g., a free-trial version that came preinstalled when
    >>>>>>>>>>> you
    >>>>>>>>>>> bought it)?
    >>>>>>>>>
    >>>>>>>>> * Norton Internet security 2010 17.6.0.32
    >>>>>>>>> * Norton Systemsworks, ver 12.0.1
    >>>>>>>>>
    >>>>>>>>>>> Joergen Bondesen wrote:
    >>>>>>>>>>>> Hi PA Bear.
    >>>>>>>>>>>>
    >>>>>>>>>>>> Thanks for response.
    >>>>>>>>>>>>
    >>>>>>>>>>>> I have just tested, and the pop-ups (java script) do not work
    >>>>>>>>>>>> with
    >>>>>>>>>>>> mouse.
    >>>>>>>>>>>> Neither do Ctrl+clik on link.
    >>>>>>>>>>>>
    >>>>>>>>>>>> After "Windows Washer" I can clik on link with mouse, and it
    >>>>>>>>>>>> works
    >>>>>>>>>>>> also
    >>>>>>>>>>>> with
    >>>>>>>>>>>> Ctrl + clik.
    >>>>>>>>>>>>
    >>>>>>>>>>>>> Cannot reproduce here.
    >>>>>>>>>>>>>
    >>>>>>>>>>>>> FWIW, the links are pop-ups, not true links. That being said,
    >>>>>>>>>>>>> does
    >>>>>>>>>>>>> CTRL+click on link open it in a new tab or window?
    >>>>>>>>>>>>>
    >>>>>>>>>>>>>
    >>>>>>>>>>>>> Joergen Bondesen wrote:
    >>>>>>>>>>>>>> I'm using danish Win XP and IE8.
    >>>>>>>>>>>>>>
    >>>>>>>>>>>>>> When I go to this www:
    >>>>>>>>>>>>>> http://tvtid.tv2.dk/allekanaler/
    >>>>>>>>>>>>>> where the bold headlines is links, I experience many time,
    >>>>>>>>>>>>>> the
    >>>>>>>>>>>>>> links do not work.
    >>>>>>>>>>>>>> I therefor close www and rum my programe "Window Washer"
    >>>>>>>>>>>>>> Is there a way to configer XP or IE so I can avoid "Window
    >>>>>>>>>>>>>> Washer"

    >
     

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