Hi there, I do not seem to have any licences in my licence backup folder. I can view videos on some sited e.g. racingpost.com but not in other where error message below came up. Have tried to sort it out but no luck. Any ideas please? Capercut An error was encountered while attempting to play this content. Error Code: C00D11B1 OR 0xC00D11B1 Error Number: -1072885327 Error Description: Windows Media Player encountered a problem while playing the file. For additional assistance, click Web Help. For additional information please consult Microsoft Troubleshooting Page. If the issue is not resolved please refer to our page Frequently asked questions page.