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Is 'Windows Support Services' a legitimate Microsoft Co?

Discussion in 'Windows XP' started by Dave F., Aug 10, 2010.

  1. Dave F.

    Dave F. Flightless Bird

    Hi

    I live in the UK.

    Today I received a number a cold calls from the above company, telling
    me I had a number of problems with my PC which they'd gleaned 'from
    information sent from my router' & wanted to 'turn my computer on so
    they could fix it for me."

    I sounded like they were come form an Indian call centre.

    I hung up each time, but they 'phoned back.


    The last call, when asked if he was working for Microsoft he said yes.

    But alarm bells were still ringing (how did they get my telephone
    number?) so I didn't do anything & just hung up.

    But just to check & maybe a heads up to others, I thought I check here
    to see if might just be a legitimate MS service (although I doubt it).

    Ta
    Dave F.
     
  2. Bruce Hagen

    Bruce Hagen Flightless Bird

    "Dave F." <df@zx.cu.uk> wrote in message
    news:%23sJ$5uJOLHA.2064@TK2MSFTNGP02.phx.gbl...
    > Hi
    >
    > I live in the UK.
    >
    > Today I received a number a cold calls from the above company, telling
    > me I had a number of problems with my PC which they'd gleaned 'from
    > information sent from my router' & wanted to 'turn my computer on so
    > they could fix it for me."
    >
    > I sounded like they were come form an Indian call centre.
    >
    > I hung up each time, but they 'phoned back.
    >
    >
    > The last call, when asked if he was working for Microsoft he said yes.
    >
    > But alarm bells were still ringing (how did they get my telephone
    > number?) so I didn't do anything & just hung up.
    >
    > But just to check & maybe a heads up to others, I thought I check here
    > to see if might just be a legitimate MS service (although I doubt it).
    >
    > Ta
    > Dave F.
    >
    >




    It isn't Microsoft. You know as well as everyone else, MS couldn't care
    less if you had a problem with your PC.
    --
    Bruce Hagen
    MS-MVP [Mail]
    Imperial Beach, CA
     
  3. smlunatick

    smlunatick Flightless Bird

    On Aug 10, 3:52 pm, "Dave F." <d...@zx.cu.uk> wrote:
    > Hi
    >
    > I live in the UK.
    >
    > Today I received a number a cold calls from the above company, telling
    > me I had a number of problems with my PC which they'd gleaned 'from
    > information sent from my router' & wanted to 'turn my computer on so
    > they could fix it for me."
    >
    > I sounded like they were come form an Indian call centre.
    >
    > I hung up each time, but they 'phoned back.
    >
    > The last call, when asked if he was working for Microsoft he said yes.
    >
    > But alarm bells were still ringing (how did they get my telephone
    > number?) so I didn't do anything & just hung up.
    >
    > But just to check & maybe a heads up to others, I thought I check here
    > to see if might just be a legitimate MS service (although I doubt it).
    >
    > Ta
    > Dave F.


    Microsoft "fixing" your PC "conflicts" for "free??" How did you
    purchase your Windows? Was it "bundled" on a new PC or did your
    purchase a "retail" box that Microsoft was shipping?

    Also, a router is supposed to "protect" the access of your PCs on the
    Internet.

    This is "bogus!!!!!!" Now you should:

    -- Scan your PCs for "viruses" / "spywares" / "malwares" / "hackwares"
    -- Protect your email address when posting to newsgroups / web forums
    -- Change your router's password
     
  4. Urlay Nook

    Urlay Nook Flightless Bird

    Hello
    I llive in the UK too.
    Go to WH Smith or any newsagent and look for this weeks Computeractive.
    The main feature is all about phone scams which are exactly what you
    recieved.
    John

    "Dave F." <df@zx.cu.uk> wrote in message
    news:#sJ$5uJOLHA.2064@TK2MSFTNGP02.phx.gbl...
    > Hi
    >
    > I live in the UK.
    >
    > Today I received a number a cold calls from the above company, telling me
    > I had a number of problems with my PC which they'd gleaned 'from
    > information sent from my router' & wanted to 'turn my computer on so they
    > could fix it for me."
    >
    > I sounded like they were come form an Indian call centre.
    >
    > I hung up each time, but they 'phoned back.
    >
    >
    > The last call, when asked if he was working for Microsoft he said yes.
    >
    > But alarm bells were still ringing (how did they get my telephone number?)
    > so I didn't do anything & just hung up.
    >
    > But just to check & maybe a heads up to others, I thought I check here to
    > see if might just be a legitimate MS service (although I doubt it).
    >
    > Ta
    > Dave F.
    >
    >
     
  5. Graham

    Graham Flightless Bird

    On Aug 10, 5:23 pm, "Urlay Nook" <UrlayBur...@TheNook.com> wrote:
    > Hello
    > I llive in the UK too.
    > Go to WH Smith or any newsagent and look for this weeks Computeractive.
    > The main feature is all about phone scams which are exactly what you
    > recieved.
    > John
    >
    > "Dave F." <d...@zx.cu.uk> wrote in message
    >
    > news:#sJ$5uJOLHA.2064@TK2MSFTNGP02.phx.gbl...
    >
    >
    >
    > > Hi

    >
    > > I live in the UK.

    >
    > > Today I received a number a cold calls from the above company, telling me
    > > I had a number of problems with my PC which they'd gleaned 'from
    > > information sent from my router' & wanted to 'turn my computer on so they
    > > could fix it for me."

    >
    > > I sounded like they were come form an Indian call centre.

    >
    > > I hung up each time, but they 'phoned back.

    >
    > > The last call, when asked if he was working for Microsoft he said yes.

    >
    > > But alarm bells were still ringing (how did they get my telephone number?)
    > > so I didn't do anything & just hung up.

    >
    > > But just to check & maybe a heads up to others, I thought I check here to
    > > see if might just be a legitimate MS service (although I doubt it).

    >
    > > Ta
    > > Dave F.- Hide quoted text -

    >
    > - Show quoted text -


    Ive had the the same thing , a few times over the last months ,
    after a bit of goon fun , wrong names , dont undestand question ,
    just end with 'but I dont have a computer at home' is then
    followed by ....bzzz

    really depends on how much time you have to kill when the call
    comes in .. tell them nothing real !
     
  6. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    If you think the calls were legit, I've got several bridges you may wanna
    buy...

    Dave F. wrote:
    > Hi
    >
    > I live in the UK.
    >
    > Today I received a number a cold calls from the above company, telling
    > me I had a number of problems with my PC which they'd gleaned 'from
    > information sent from my router' & wanted to 'turn my computer on so
    > they could fix it for me."
    >
    > I sounded like they were come form an Indian call centre.
    >
    > I hung up each time, but they 'phoned back.
    >
    >
    > The last call, when asked if he was working for Microsoft he said yes.
    >
    > But alarm bells were still ringing (how did they get my telephone
    > number?) so I didn't do anything & just hung up.
    >
    > But just to check & maybe a heads up to others, I thought I check here
    > to see if might just be a legitimate MS service (although I doubt it).
    >
    > Ta
    > Dave F.
     
  7. Mi Tasol

    Mi Tasol Flightless Bird

    On Aug 11, 8:23 am, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:
    > If you think the calls were legit, I've got several bridges you may wanna
    > buy...
    >
    > Dave F. wrote:
    > > Hi

    >
    > > I live in the UK.

    >
    > > Today I received a number a cold calls from the above company, telling
    > > me I had a number of problems with my PC which they'd gleaned 'from
    > > information sent from my router' & wanted to 'turn my computer on so
    > > they could fix it for me."

    >
    > > I sounded like they were come form an Indian call centre.

    >
    > > I hung up each time, but they 'phoned back.

    >
    > > The last call, when asked if he was working for Microsoft he said yes.

    >
    > > But alarm bells were still ringing (how did they get my telephone
    > > number?) so I didn't do anything & just hung up.

    >
    > > But just to check & maybe a heads up to others, I thought I check here
    > > to see if might just be a legitimate MS service (although I doubt it).

    >
    > > Ta
    > > Dave F.


    Install caller ID on your phone system and then provide the number to
    whatever passes for a fraud squad in your town
     
  8. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Why should I do that?

    Mi Tasol wrote:
    > On Aug 11, 8:23 am, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:
    >> If you think the calls were legit, I've got several bridges you may wanna
    >> buy...
    >>
    >> Dave F. wrote:
    >>> Hi

    >>
    >>> I live in the UK.

    >>
    >>> Today I received a number a cold calls from the above company, telling
    >>> me I had a number of problems with my PC which they'd gleaned 'from
    >>> information sent from my router' & wanted to 'turn my computer on so
    >>> they could fix it for me."

    >>
    >>> I sounded like they were come form an Indian call centre.

    >>
    >>> I hung up each time, but they 'phoned back.

    >>
    >>> The last call, when asked if he was working for Microsoft he said yes.

    >>
    >>> But alarm bells were still ringing (how did they get my telephone
    >>> number?) so I didn't do anything & just hung up.

    >>
    >>> But just to check & maybe a heads up to others, I thought I check here
    >>> to see if might just be a legitimate MS service (although I doubt it).

    >>
    >>> Ta
    >>> Dave F.

    >
    > Install caller ID on your phone system and then provide the number to
    > whatever passes for a fraud squad in your town
     

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