Hi I live in the UK. Today I received a number a cold calls from the above company, telling me I had a number of problems with my PC which they'd gleaned 'from information sent from my router' & wanted to 'turn my computer on so they could fix it for me." I sounded like they were come form an Indian call centre. I hung up each time, but they 'phoned back. The last call, when asked if he was working for Microsoft he said yes. But alarm bells were still ringing (how did they get my telephone number?) so I didn't do anything & just hung up. But just to check & maybe a heads up to others, I thought I check here to see if might just be a legitimate MS service (although I doubt it). Ta Dave F.