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Internet Explorer 7 problem

Discussion in 'Windows XP' started by HughGrandpa, Jul 3, 2010.

  1. HughGrandpa

    HughGrandpa Flightless Bird

    When I click close internet explorer,the page goes blank but does not close.I
    have to use ctrl.alt.delete to close completely.
    --
    Grandpa
     
  2. Unknown

    Unknown Flightless Bird

    What SP are you at? Have you done virus scans? Ctrl--Alt--Dele brings up
    task manager..
    "HughGrandpa" <HughGrandpa@discussions.microsoft.com> wrote in message
    news:95077CF3-EEA9-4AB6-8FFC-85C3F7A8799F@microsoft.com...
    > When I click close internet explorer,the page goes blank but does not
    > close.I
    > have to use ctrl.alt.delete to close completely.
    > --
    > Grandpa
     
  3. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    You will find support for Internet Explorer in this MS forum now:
    http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/threads

    Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;
    Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) as well as your current IE
    version (e.g., IE6, IE7, IE8) in your first post.
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002


    HughGrandpa wrote:
    > When I click close internet explorer,the page goes blank but does not
    > close.I have to use ctrl.alt.delete to close completely.
     
  4. HughGrandpa

    HughGrandpa Flightless Bird

    I am using sp3 and I have done a virus scan and there are no viruses on
    computer.
    --
    Grandpa


    "Unknown" wrote:

    > What SP are you at? Have you done virus scans? Ctrl--Alt--Dele brings up
    > task manager..
    > "HughGrandpa" <HughGrandpa@discussions.microsoft.com> wrote in message
    > news:95077CF3-EEA9-4AB6-8FFC-85C3F7A8799F@microsoft.com...
    > > When I click close internet explorer,the page goes blank but does not
    > > close.I
    > > have to use ctrl.alt.delete to close completely.
    > > --
    > > Grandpa

    >
    >
    > .
    >
     
  5. Unknown

    Unknown Flightless Bird

    My suggestion would be to update to IE8
    "HughGrandpa" <HughGrandpa@discussions.microsoft.com> wrote in message
    news:5AFC8DA7-F6BD-4AF9-A105-8AF68B2357B3@microsoft.com...
    >I am using sp3 and I have done a virus scan and there are no viruses on
    > computer.
    > --
    > Grandpa
    >
    >
    > "Unknown" wrote:
    >
    >> What SP are you at? Have you done virus scans? Ctrl--Alt--Dele brings up
    >> task manager..
    >> "HughGrandpa" <HughGrandpa@discussions.microsoft.com> wrote in message
    >> news:95077CF3-EEA9-4AB6-8FFC-85C3F7A8799F@microsoft.com...
    >> > When I click close internet explorer,the page goes blank but does not
    >> > close.I
    >> > have to use ctrl.alt.delete to close completely.
    >> > --
    >> > Grandpa

    >>
    >>
    >> .
    >>
     
  6. Jim

    Jim Flightless Bird

    On Sat, 3 Jul 2010 12:37:36 -0700, HughGrandpa
    <HughGrandpa@discussions.microsoft.com> wrote:

    >I am using sp3 and I have done a virus scan and there are no viruses on
    >computer.


    Which anti virus ?
     
  7. Ken Blake, MVP

    Ken Blake, MVP Flightless Bird

    On Sat, 3 Jul 2010 12:37:36 -0700, HughGrandpa
    <HughGrandpa@discussions.microsoft.com> wrote:

    > I am using sp3 and I have done a virus scan and there are no viruses on
    > computer.



    Let me point out the following four things:

    1. Anti-virus programs are far from being equally good. You haven't
    told us which one you use, and unfortunately some of the most common
    ones are among the worst.

    2. Even if you used the best anti-virus program, none of them is
    perfect.

    3. Even if you found and used a *perfect* anti-virus program, it was
    only perfect when it was last updated. Every day there are new viruses
    in the field that weren't out yesterday.

    4. Viruses are only one of the kinds of malware out there. To protect
    yourself, you need to run both anti-virus and anti-spyware programs.

    --
    Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003
    Please Reply to the Newsgroup
     
  8. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Internet Explorer freezes or crashes (access page via IE8 only & run the Fix
    It)
    http://support.microsoft.com/gp/ie_freezes_or_crashes

    1. Does the behavior persist if you start IE in No Add-ons mode?

    => Start | (All) Programs | Accessories | System Tools | Internet
    Explorer (No add-ons).

    Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to IE7 &
    IE8 in all OSS]
    http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

    2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
    http://support.microsoft.com/kb/923737

    3. What anti-virus application or security suite is installed and is your
    subscription current? What anti-spyware applications (other than Defender)?
    What third-party firewall (if any)?

    4. Has a(nother) Norton or McAfee application ever been installed on this
    machine (e.g., a free-trial version that came preinstalled when you bought
    it)?
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002


    HughGrandpa wrote:
    > I am using sp3 and I have done a virus scan and there are no viruses on
    > computer.
    >
    >> What SP are you at? Have you done virus scans?...
    >>
    >>> When I click close internet explorer,the page goes blank but does not
    >>> close. I have to use ctrl.alt.delete to close completely.
     
  9. VanguardLH

    VanguardLH Flightless Bird

    HughGrandpa wrote:

    > When I click close internet explorer,the page goes blank but does not close.I
    > have to use ctrl.alt.delete to close completely.


    What happens if you load IE7 in its no add-ons mode? Perhaps you have a
    badly coded add-on that refuses to unload and keeps IE7 running. See
    what happens when you don't load any add-ons you installed for IE7 and
    then try to close IE7 normally.
     

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