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Intermet Explorer 8

G

Gene L.

Flightless Bird
I am using a Dell Computer with Windows Vista Home Premium (32 bit). The
browser presently is Explorer 7 and I would like to move up to Explorer 8. I
can find the download web sight all right but cannot complete the sequence.
The message is that I am misssing some Windows Updates necessary for the
instalation.
My "Windows Update" tells me that my computer is up to date and there are no
new updates available.
Can some one help me to locate the missing piece(s). My list of installed
updates has 115 items on it but does not include Explorer 8.
Many Thanks,
Gene L.
 
P

PA Bear [MS MVP]

Flightless Bird
Not that it's required to install IE8 (it's not) but is Vista SP1 (and SP2)
installed?

HOW TO solve IE8 installation problems
http://support.microsoft.com/kb/949220

No-charge support for Internet Explorer 8 installation, set-up and usage
(only) is available via telephone (based on your locale) and has been
extended until 02 July 2010. Customers must be running Windows XP or Windows
Vista in a non-domain environment.

=> US & CA Residents: 1-866-234-6020
=> Other locales:
https://support.microsoft.com/oas/default.aspx?&prid=13043

My personal recommendations include:

=> Install IE8 manually, not via Windows Update/Automatic Updates!! =>
http://www.microsoft.com/windows/internet-explorer/worldwide-sites.aspx

NB WinXP users: Save the installer to your desktop, do not Run it. When
you're prepared to install IE8, double-click on the saved file.

NB Vista users: Save the installer to your desktop, do not Run it. When
you're prepared to install IE8, right-click on the saved file and select Run
as Administator.

=> Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live)
and third-party Windows Themes before installing IE8.

=> Close all open applications (i.e., anything with a taskbar icon) before
installing or uninstalling IE8.

=> I would strongly recommend disabling your anti-virus application and any
anti-spyware application's "system protections" (other than Defender's)
before installing (or uninstalling) an IE upgrade. If you're running a
third-party firewall, I would recommend disabling it and then enabling the
Windows Firewall before installing (or uninstalling) an IE upgrade.

=> Create a Restore Point manually before installing IE8. [Do NOT use
System Restore to remove/uninstall IE8; instead, see
http://support.microsoft.com/kb/957700. Then use the Restore Point prior to
reinstalling IE8 per these recommendations. Norton users will need to see
http://bertk.mvps.org/html/symantecdoc1.html.]

NB WinXP users=> Reboot twice after installing or uninstalling IE8, then go
to http://windowsupdate.microsoft.com | Select CUSTOM and scan | Install any
Critical Security Updates offered (i.e., KB976325). If a Root Certificates
update is listed in the Optional Updates category, install it to take full
advantage of IE's enhanced security.

NB Vista users=> Reboot twice after installing or uninstalling IE8, then
check-in at Windows Update and install any critical security updates
offered.

=> For best chance of success with IE8, make certain that your anti-virus
application version, any anti-spyware applications (other than Defender),
and your third-party firewall (if any) are supported in IE8 before you
decide install it.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Gene L. wrote:
> I am using a Dell Computer with Windows Vista Home Premium (32 bit). The
> browser presently is Explorer 7 and I would like to move up to Explorer 8.
> I
> can find the download web sight all right but cannot complete the
> sequence.
> The message is that I am misssing some Windows Updates necessary for the
> instalation.
> My "Windows Update" tells me that my computer is up to date and there are
> no
> new updates available.
> Can some one help me to locate the missing piece(s). My list of installed
> updates has 115 items on it but does not include Explorer 8.
> Many Thanks,
> Gene L.
 
G

Gene L.

Flightless Bird
Yes both service packs are on the list of installed Options.
"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:ekCWMTVqKHA.4636@TK2MSFTNGP06.phx.gbl...
> Not that it's required to install IE8 (it's not) but is Vista SP1 (and
> SP2) installed?
>
> HOW TO solve IE8 installation problems
> http://support.microsoft.com/kb/949220
>
> No-charge support for Internet Explorer 8 installation, set-up and usage
> (only) is available via telephone (based on your locale) and has been
> extended until 02 July 2010. Customers must be running Windows XP or
> Windows Vista in a non-domain environment.
>
> => US & CA Residents: 1-866-234-6020
> => Other locales:
> https://support.microsoft.com/oas/default.aspx?&prid=13043
>
> My personal recommendations include:
>
> => Install IE8 manually, not via Windows Update/Automatic Updates!! =>
> http://www.microsoft.com/windows/internet-explorer/worldwide-sites.aspx
>
> NB WinXP users: Save the installer to your desktop, do not Run it. When
> you're prepared to install IE8, double-click on the saved file.
>
> NB Vista users: Save the installer to your desktop, do not Run it. When
> you're prepared to install IE8, right-click on the saved file and select
> Run as Administator.
>
> => Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live)
> and third-party Windows Themes before installing IE8.
>
> => Close all open applications (i.e., anything with a taskbar icon) before
> installing or uninstalling IE8.
>
> => I would strongly recommend disabling your anti-virus application and
> any anti-spyware application's "system protections" (other than
> Defender's) before installing (or uninstalling) an IE upgrade. If you're
> running a third-party firewall, I would recommend disabling it and then
> enabling the Windows Firewall before installing (or uninstalling) an IE
> upgrade.
>
> => Create a Restore Point manually before installing IE8. [Do NOT use
> System Restore to remove/uninstall IE8; instead, see
> http://support.microsoft.com/kb/957700. Then use the Restore Point prior
> to reinstalling IE8 per these recommendations. Norton users will need to
> see http://bertk.mvps.org/html/symantecdoc1.html.]
>
> NB WinXP users=> Reboot twice after installing or uninstalling IE8, then
> go to http://windowsupdate.microsoft.com | Select CUSTOM and scan |
> Install any Critical Security Updates offered (i.e., KB976325). If a Root
> Certificates update is listed in the Optional Updates category, install it
> to take full advantage of IE's enhanced security.
>
> NB Vista users=> Reboot twice after installing or uninstalling IE8, then
> check-in at Windows Update and install any critical security updates
> offered.
>
> => For best chance of success with IE8, make certain that your anti-virus
> application version, any anti-spyware applications (other than Defender),
> and your third-party firewall (if any) are supported in IE8 before you
> decide install it.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
> Gene L. wrote:
>> I am using a Dell Computer with Windows Vista Home Premium (32 bit). The
>> browser presently is Explorer 7 and I would like to move up to Explorer
>> 8. I
>> can find the download web sight all right but cannot complete the
>> sequence.
>> The message is that I am misssing some Windows Updates necessary for the
>> instalation.
>> My "Windows Update" tells me that my computer is up to date and there are
>> no
>> new updates available.
>> Can some one help me to locate the missing piece(s). My list of installed
>> updates has 115 items on it but does not include Explorer 8.
>> Many Thanks,
>> Gene L.
>
 
G

Gene L.

Flightless Bird
Sorry for the false start but I checked the list again and I do not see
Service Pack Oner (1). If I need it how can I download it?
Thanks again for your help.
Gene L.
"Gene L." <Camelotscc@tampabay.rr.com> wrote in message
news:931469B3-985C-49D1-98E8-6A3CEFBD39D9@microsoft.com...
> Yes both service packs are on the list of installed Options.
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:ekCWMTVqKHA.4636@TK2MSFTNGP06.phx.gbl...
>> Not that it's required to install IE8 (it's not) but is Vista SP1 (and
>> SP2) installed?
>>
>> HOW TO solve IE8 installation problems
>> http://support.microsoft.com/kb/949220
>>
>> No-charge support for Internet Explorer 8 installation, set-up and usage
>> (only) is available via telephone (based on your locale) and has been
>> extended until 02 July 2010. Customers must be running Windows XP or
>> Windows Vista in a non-domain environment.
>>
>> => US & CA Residents: 1-866-234-6020
>> => Other locales:
>> https://support.microsoft.com/oas/default.aspx?&prid=13043
>>
>> My personal recommendations include:
>>
>> => Install IE8 manually, not via Windows Update/Automatic Updates!! =>
>> http://www.microsoft.com/windows/internet-explorer/worldwide-sites.aspx
>>
>> NB WinXP users: Save the installer to your desktop, do not Run it. When
>> you're prepared to install IE8, double-click on the saved file.
>>
>> NB Vista users: Save the installer to your desktop, do not Run it. When
>> you're prepared to install IE8, right-click on the saved file and select
>> Run as Administator.
>>
>> => Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live)
>> and third-party Windows Themes before installing IE8.
>>
>> => Close all open applications (i.e., anything with a taskbar icon)
>> before installing or uninstalling IE8.
>>
>> => I would strongly recommend disabling your anti-virus application and
>> any anti-spyware application's "system protections" (other than
>> Defender's) before installing (or uninstalling) an IE upgrade. If you're
>> running a third-party firewall, I would recommend disabling it and then
>> enabling the Windows Firewall before installing (or uninstalling) an IE
>> upgrade.
>>
>> => Create a Restore Point manually before installing IE8. [Do NOT use
>> System Restore to remove/uninstall IE8; instead, see
>> http://support.microsoft.com/kb/957700. Then use the Restore Point prior
>> to reinstalling IE8 per these recommendations. Norton users will need to
>> see http://bertk.mvps.org/html/symantecdoc1.html.]
>>
>> NB WinXP users=> Reboot twice after installing or uninstalling IE8, then
>> go to http://windowsupdate.microsoft.com | Select CUSTOM and scan |
>> Install any Critical Security Updates offered (i.e., KB976325). If a
>> Root Certificates update is listed in the Optional Updates category,
>> install it to take full advantage of IE's enhanced security.
>>
>> NB Vista users=> Reboot twice after installing or uninstalling IE8, then
>> check-in at Windows Update and install any critical security updates
>> offered.
>>
>> => For best chance of success with IE8, make certain that your anti-virus
>> application version, any anti-spyware applications (other than Defender),
>> and your third-party firewall (if any) are supported in IE8 before you
>> decide install it.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>>
>> Gene L. wrote:
>>> I am using a Dell Computer with Windows Vista Home Premium (32 bit). The
>>> browser presently is Explorer 7 and I would like to move up to Explorer
>>> 8. I
>>> can find the download web sight all right but cannot complete the
>>> sequence.
>>> The message is that I am misssing some Windows Updates necessary for the
>>> instalation.
>>> My "Windows Update" tells me that my computer is up to date and there
>>> are no
>>> new updates available.
>>> Can some one help me to locate the missing piece(s). My list of
>>> installed
>>> updates has 115 items on it but does not include Explorer 8.
>>> Many Thanks,
>>> Gene L.
>>
>
 
P

PA Bear [MS MVP]

Flightless Bird
If Vista SP2 is installed, you already had SP1 so don't worry about it.

Gene L. wrote:
> Sorry for the false start but I checked the list again and I do not see
> Service Pack Oner (1). If I need it how can I download it?
> Thanks again for your help.
>
>> Yes both service packs are on the list of installed Options.
>>
>>> Not that it's required to install IE8 (it's not) but is Vista SP1 (and
>>> SP2) installed?
>>>
>>> HOW TO solve IE8 installation problems
>>> http://support.microsoft.com/kb/949220
>>>
>>> No-charge support for Internet Explorer 8 installation, set-up and usage
>>> (only) is available via telephone (based on your locale) and has been
>>> extended until 02 July 2010. Customers must be running Windows XP or
>>> Windows Vista in a non-domain environment.
>>>
>>> => US & CA Residents: 1-866-234-6020
>>> => Other locales:
>>> https://support.microsoft.com/oas/default.aspx?&prid=13043
>>>
>>> My personal recommendations include:
>>>
>>> => Install IE8 manually, not via Windows Update/Automatic Updates!! =>
>>> http://www.microsoft.com/windows/internet-explorer/worldwide-sites.aspx
>>>
>>> NB WinXP users: Save the installer to your desktop, do not Run it. When
>>> you're prepared to install IE8, double-click on the saved file.
>>>
>>> NB Vista users: Save the installer to your desktop, do not Run it. When
>>> you're prepared to install IE8, right-click on the saved file and select
>>> Run as Administator.
>>>
>>> => Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows
>>> Live)
>>> and third-party Windows Themes before installing IE8.
>>>
>>> => Close all open applications (i.e., anything with a taskbar icon)
>>> before installing or uninstalling IE8.
>>>
>>> => I would strongly recommend disabling your anti-virus application and
>>> any anti-spyware application's "system protections" (other than
>>> Defender's) before installing (or uninstalling) an IE upgrade. If
>>> you're
>>> running a third-party firewall, I would recommend disabling it and then
>>> enabling the Windows Firewall before installing (or uninstalling) an IE
>>> upgrade.
>>>
>>> => Create a Restore Point manually before installing IE8. [Do NOT use
>>> System Restore to remove/uninstall IE8; instead, see
>>> http://support.microsoft.com/kb/957700. Then use the Restore Point
>>> prior
>>> to reinstalling IE8 per these recommendations. Norton users will need
>>> to
>>> see http://bertk.mvps.org/html/symantecdoc1.html.]
>>>
>>> NB WinXP users=> Reboot twice after installing or uninstalling IE8, then
>>> go to http://windowsupdate.microsoft.com | Select CUSTOM and scan |
>>> Install any Critical Security Updates offered (i.e., KB976325). If a
>>> Root Certificates update is listed in the Optional Updates category,
>>> install it to take full advantage of IE's enhanced security.
>>>
>>> NB Vista users=> Reboot twice after installing or uninstalling IE8, then
>>> check-in at Windows Update and install any critical security updates
>>> offered.
>>>
>>> => For best chance of success with IE8, make certain that your
>>> anti-virus
>>> application version, any anti-spyware applications (other than
>>> Defender),
>>> and your third-party firewall (if any) are supported in IE8 before you
>>> decide install it.
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>
>>>
>>> Gene L. wrote:
>>>> I am using a Dell Computer with Windows Vista Home Premium (32 bit).
>>>> The
>>>> browser presently is Explorer 7 and I would like to move up to Explorer
>>>> 8. I
>>>> can find the download web sight all right but cannot complete the
>>>> sequence.
>>>> The message is that I am misssing some Windows Updates necessary for
>>>> the
>>>> instalation.
>>>> My "Windows Update" tells me that my computer is up to date and there
>>>> are no
>>>> new updates available.
>>>> Can some one help me to locate the missing piece(s). My list of
>>>> installed
>>>> updates has 115 items on it but does not include Explorer 8.
>>>> Many Thanks,
>>>> Gene L.
 
E

EJ

Flightless Bird
On 2/8/2010 7:00 PM, Gene L. wrote:
> I am using a Dell Computer with Windows Vista Home Premium (32 bit). The
> browser presently is Explorer 7 and I would like to move up to Explorer
> 8. I can find the download web sight all right but cannot complete the
> sequence. The message is that I am misssing some Windows Updates
> necessary for the instalation.
> My "Windows Update" tells me that my computer is up to date and there
> are no new updates available.
> Can some one help me to locate the missing piece(s). My list of
> installed updates has 115 items on it but does not include Explorer 8.
> Many Thanks,
> Gene L.
>

I would reinstall the Windows Installer, reboot, and try Windows Update
again.

http://support.microsoft.com/kb/942288

- Ed
 
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