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IN update purgatory and firewall balloon question

Discussion in 'Windows XP' started by Loveembirds, Jun 12, 2010.

  1. Loveembirds

    Loveembirds Flightless Bird

    my computer keeps showing the little shield saying updates are ready to
    install.
    I go to install-express or custom and these updates have failed over 20
    times now, I've tried express and custom. Also, when I go to shut down the
    machine it says 1 of 2 updates are being installed. These must be the same
    two updates that fail over and over and over and slow down my dial up
    connection terribly while trying to update. The are Microsoft NET Framework
    3.5 SP1 and 2.0 SP2 security updates. One is 20 some Mbs and on dial up would
    take freaking forever but this has been going on for freaking forever, days
    now.
    How can I stop this madness?
    Also, the firewall balloon pops up everytime I go online saying my firewall
    is off only for me to go to my firewall settings and it says it ON !
    sheeeze, what to do ?

    Thanks !
     
  2. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    See the "How to obtain help" section of, e.g.,
    http://support.microsoft.com/kb/979909

    For home users, no-charge support is available by calling 1-866-PCSAFETY
    (1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the United
    States and in Canada or by contacting your local Microsoft subsidiary.
    There is no-charge for support calls that are associated with security
    updates. When you call, clearly state that your problem is related to a
    Security Update and cite the update's KB number (e.g., KB979909).

    Or you can...

    Start a free Windows Update support incident email request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

    Customers who experience issues installing Microsoft security updates also
    can visit the following page for assistance:
    https://consumersecuritysupport.microsoft.com/

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web
    site: http://support.microsoft.com/common/international.aspx

    For enterprise customers, support for security updates is available through
    your usual support contacts.
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002


    Loveembirds wrote:
    > my computer keeps showing the little shield saying updates are ready to
    > install.
    > I go to install-express or custom and these updates have failed over 20
    > times now, I've tried express and custom. Also, when I go to shut down
    > the
    > machine it says 1 of 2 updates are being installed. These must be the
    > same
    > two updates that fail over and over and over and slow down my dial up
    > connection terribly while trying to update. The are Microsoft NET
    > Framework
    > 3.5 SP1 and 2.0 SP2 security updates. One is 20 some Mbs and on dial up
    > would take freaking forever but this has been going on for freaking
    > forever, days now.
    > How can I stop this madness?
    > Also, the firewall balloon pops up everytime I go online saying my
    > firewall
    > is off only for me to go to my firewall settings and it says it ON !
    > sheeeze, what to do ?
    >
    > Thanks !
     

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