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IE8 update problems/questions

Discussion in 'Internet Explorer' started by JeffH, Jun 10, 2010.

  1. JeffH

    JeffH Flightless Bird

    Hi,

    I'm installing IE 8 in my organization and ran into problems/questions with
    updates. I've been looking for all relevent updates & patches before I
    deploy it. On one of the test systems has version 8.0.6001.18702CO. Does
    anyone know what the 'CO' stands for? To figure out my question about
    updates I thought that I would try to solve it by running Windows Update.
    When I ran this I only noticed 1 patch for IE8, it was a cumulative patch for
    IE8, KB982381. Since I'm deploying this to a number of machines I thought
    I'd download the patch. When I did this I received an error message 'The
    version of Internet Explorer you have installed does not match the update
    ....'. All of the systems in my office are running Windows XP Service Pack 3
    x86 platform. The questionable things that I found are that if I go to
    Microsoft's Update site, run only this update, and reboot then I find:
    - The version number has not changed.
    - There is nothing in Add/Remove programs to reference this installation.
    - Although there is a new folder in C:/Windows\$h_mig$ called KB982391-IE8
    - If I go to Microsoft's update site and check my PC for updates then the
    'Cumulative Security Update for Internet Explorer 8 for Windows XP
    (KB982381)' is no longer on the list of updates.

    Is there a way to wrap that update into the installation file? And will
    that Cumulative update make my IE8 installation current with all patches and
    updates for IE8?

    Thanks in Advance,
    JeffH
     
  2. Rob

    Rob Flightless Bird

    JeffH <JeffH@discussions.microsoft.com> wrote:
    > Hi,
    >
    > I'm installing IE 8 in my organization and ran into problems/questions with
    > updates. I've been looking for all relevent updates & patches before I
    > deploy it. On one of the test systems has version 8.0.6001.18702CO. Does
    > anyone know what the 'CO' stands for? To figure out my question about


    I don't know what it means. Our systems have "8.0.6001.18702".

    > updates I thought that I would try to solve it by running Windows Update.
    > When I ran this I only noticed 1 patch for IE8, it was a cumulative patch for
    > IE8, KB982381. Since I'm deploying this to a number of machines I thought
    > I'd download the patch. When I did this I received an error message 'The
    > version of Internet Explorer you have installed does not match the update
    > ...'. All of the systems in my office are running Windows XP Service Pack 3


    Were you downloading it or were you actually running it?

    > x86 platform. The questionable things that I found are that if I go to
    > Microsoft's Update site, run only this update, and reboot then I find:
    > - The version number has not changed.


    This is "normal". Microsoft does not change the version number (neither
    of the 4 fields) after the release of the product, no matter how many
    cumulative updates you install. I agree that this is sometimes inconvenient
    when you want to quickly check at what level you are. Room for improvement!

    > - There is nothing in Add/Remove programs to reference this installation.


    Also not after checking the "updates" box at the top?

    > - Although there is a new folder in C:/Windows\$h_mig$ called KB982391-IE8
    > - If I go to Microsoft's update site and check my PC for updates then the
    > 'Cumulative Security Update for Internet Explorer 8 for Windows XP
    > (KB982381)' is no longer on the list of updates.


    Then it apparently has been applied.
    You can also check this by looking in the registry at:
    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Hotfix
    where there should be a KB982381-IE8 subkey.

    > Is there a way to wrap that update into the installation file? And will
    > that Cumulative update make my IE8 installation current with all patches and
    > updates for IE8?


    What I normally do is download the .exe file and run it on all systems
    using: IE8-WindowsXP-KB982381-x86-NLD.exe /PASSIVE /NORESTART /NOBACKUP

    However, note that this type of update, although it is called cumulative
    update, does not include *all* updates for (and related to) IE8.

    You need to also install at least: KB971961 KB981332
     
  3. Donald Anadell

    Donald Anadell Flightless Bird

    "JeffH" <JeffH@discussions.microsoft.com> wrote in message
    news:E658143D-7A67-4A51-A5CF-B5D658C5E240@microsoft.com...
    > Hi,
    >
    > I'm installing IE 8 in my organization and ran into problems/questions
    > with
    > updates. I've been looking for all relevent updates & patches before I
    > deploy it. On one of the test systems has version 8.0.6001.18702CO. Does
    > anyone know what the 'CO' stands for?


    http://support.microsoft.com/kb/969393

    "All versions of Internet Explorer 5.0 and later that are customized with
    Microsoft Internet Explorer Administration Kit (IEAK) include one of the
    following strings after the version number when you click About on the Help
    menu:
    IC = Internet Content Provider
    IS = Internet Service Provider
    CO = Corporate Administrator"

    See Rob's reply for additional information.

    Good luck,

    Donald Anadell



    > To figure out my question about
    > updates I thought that I would try to solve it by running Windows Update.
    > When I ran this I only noticed 1 patch for IE8, it was a cumulative patch
    > for
    > IE8, KB982381. Since I'm deploying this to a number of machines I thought
    > I'd download the patch. When I did this I received an error message 'The
    > version of Internet Explorer you have installed does not match the update
    > ...'. All of the systems in my office are running Windows XP Service Pack
    > 3
    > x86 platform. The questionable things that I found are that if I go to
    > Microsoft's Update site, run only this update, and reboot then I find:
    > - The version number has not changed.
    > - There is nothing in Add/Remove programs to reference this installation.
    > - Although there is a new folder in C:/Windows\$h_mig$ called KB982391-IE8
    > - If I go to Microsoft's update site and check my PC for updates then the
    > 'Cumulative Security Update for Internet Explorer 8 for Windows XP
    > (KB982381)' is no longer on the list of updates.
    >
    > Is there a way to wrap that update into the installation file? And will
    > that Cumulative update make my IE8 installation current with all patches
    > and
    > updates for IE8?
    >
    > Thanks in Advance,
    > JeffH
     
  4. Robert Aldwinckle

    Robert Aldwinckle Flightless Bird

    "JeffH" <JeffH@discussions.microsoft.com> wrote in message
    news:E658143D-7A67-4A51-A5CF-B5D658C5E240@microsoft.com...
    > Hi,
    >
    > I'm installing IE 8 in my organization


    > Does anyone know what the 'CO' stands for?



    Yes and you should too. Are you taking over from someone else in your
    organization? You should ask them. It means that there is an IEAK
    version that you aren't aware of.


    ---
     
  5. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    > Since I'm deploying this to a number of machines I
    > thought I'd download the patch. When I did this I received an error
    > message 'The version of Internet Explorer you have installed does not
    > match
    > the update ...' ...All of the systems in my office are running Windows XP
    > Service Pack 3 x86 platform.


    Probably means that KB982381 has already been installed via AU or WSUS. If
    "Security Update for Windows Internet Explorer 8 (KB982381)" is listed in
    Add/Remove Programs (after making sure the Show Updates box is checked),
    it's already installed.

    If not, you've probably got a beta build of SP3 installed.

    > if I go to Microsoft's Update site, run only this update, and reboot then
    > I
    > find:
    > - The version number has not changed.


    Unlike IE7, %system%\Program Files\Internet Explorer\IEXPLORE.EXE <=this
    file version does not change after a Cumulative Security Update has been
    installed.

    > - There is nothing in Add/Remove programs to reference this installation.


    See above.

    > - If I go to Microsoft's update site and check my PC for updates then the
    > 'Cumulative Security Update for Internet Explorer 8 for Windows XP
    > (KB982381)' is no longer on the list of updates.


    See above.
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002


    JeffH wrote:
    > I'm installing IE 8 in my organization and ran into problems/questions
    > with
    > updates. I've been looking for all relevent updates & patches before I
    > deploy it. On one of the test systems has version 8.0.6001.18702CO. Does
    > anyone know what the 'CO' stands for? To figure out my question about
    > updates I thought that I would try to solve it by running Windows Update.
    > When I ran this I only noticed 1 patch for IE8, it was a cumulative patch
    > for IE8, KB982381. Since I'm deploying this to a number of machines I
    > thought I'd download the patch. When I did this I received an error
    > message 'The version of Internet Explorer you have installed does not
    > match
    > the update ...'. All of the systems in my office are running Windows XP
    > Service Pack 3 x86 platform. The questionable things that I found are
    > that
    > if I go to Microsoft's Update site, run only this update, and reboot then
    > I
    > find:
    > - The version number has not changed.
    > - There is nothing in Add/Remove programs to reference this installation.
    > - Although there is a new folder in C:/Windows\$h_mig$ called KB982391-IE8
    > - If I go to Microsoft's update site and check my PC for updates then the
    > 'Cumulative Security Update for Internet Explorer 8 for Windows XP
    > (KB982381)' is no longer on the list of updates.
    >
    > Is there a way to wrap that update into the installation file? And will
    > that Cumulative update make my IE8 installation current with all patches
    > and
    > updates for IE8?
    >
    > Thanks in Advance,
    > JeffH
     
  6. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Odd: No post by Rob (vs. rob^_^) has downloaded here via NNTP though I see
    it in Google Groups.

    PS: Posts by the same Rob in other NGs (e.g., microsoft.public.security)
    aren't showing up either.

    Donald Anadell wrote:
    <snip>
    > See Rob's reply for additional information.
     
  7. Donald Anadell

    Donald Anadell Flightless Bird

    "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    news:eiUBLaMCLHA.420@TK2MSFTNGP02.phx.gbl...
    > Odd: No post by Rob (vs. rob^_^) has downloaded here via NNTP though I see
    > it in Google Groups.


    Hummm...His(Rob's) message showed up at 11:33 AM here in Outlook Express.

    Donald Anadell


    >
    > PS: Posts by the same Rob in other NGs (e.g., microsoft.public.security)
    > aren't showing up either.
    >
    > Donald Anadell wrote:
    > <snip>
    >> See Rob's reply for additional information.

    >
     
  8. Rob

    Rob Flightless Bird

    PA Bear [MS MVP] <PABearMVP@gmail.com> wrote:
    > Odd: No post by Rob (vs. rob^_^) has downloaded here via NNTP though I see
    > it in Google Groups.
    >
    > PS: Posts by the same Rob in other NGs (e.g., microsoft.public.security)
    > aren't showing up either.


    Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;
    Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) as well as your IE version
    when posting in an IE-specific forum or newsgroup. Please do so in your next
    reply.

    Internet Explorer freezes or crashes (access page via IE8 32-bit only & run
    the Fix It)
    http://support.microsoft.com/gp/ie_freezes_or_crashes

    Tips for solving problems with Internet Explorer (Win7)
    http://windows.microsoft.com/en-US/windows7/Tips-for-solving-problems-with-Inte
    rnet-Explorer

    1. Does the behavior persist if you start IE in No Add-ons mode?

    => Start | (All) Programs | Accessories | System Tools | Internet
    Explorer (No add-ons).

    Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to IE7 &
    IE8 in all OSS]
    http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

    2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
    Vista or WinXP: http://support.microsoft.com/kb/923737
    Win7:
    http://windows.microsoft.com/en-US/windows7/Reset-Internet-Explorer-settings

    3. What anti-virus application or security suite is installed and is your
    subscription current? What anti-spyware applications (other than Defender)?
    What third-party firewall (if any)?

    4. Has a(nother) Norton or McAfee application ever been installed on this
    machine (e.g., a free-trial version that came preinstalled when you bought
    it)?
     
  9. JeffH

    JeffH Flightless Bird

    Hi,

    I started setting this up with the IEAK but I had a reboot problem in my
    environment. After discussing this with Microsoft support I ended up running
    the install via a vbScript. And then using a GPO to deploy configuration
    options. Now the interesting thing here is that I originally deployed IE6
    configurations using the IEAK. I wouldn't think that this could cause a
    problem or could it?

    "Robert Aldwinckle" wrote:

    >
    >
    > "JeffH" <JeffH@discussions.microsoft.com> wrote in message
    > news:E658143D-7A67-4A51-A5CF-B5D658C5E240@microsoft.com...
    > > Hi,
    > >
    > > I'm installing IE 8 in my organization

    >
    > > Does anyone know what the 'CO' stands for?

    >
    >
    > Yes and you should too. Are you taking over from someone else in your
    > organization? You should ask them. It means that there is an IEAK
    > version that you aren't aware of.
    >
    >
    > ---
    >
    > .
    >
     
  10. KCB

    KCB Flightless Bird

    "Rob" <nomail@example.com> wrote in message
    news:slrni12elm.g7d.nomail@xs8.xs4all.nl...
    > PA Bear [MS MVP] <PABearMVP@gmail.com> wrote:
    >> Odd: No post by Rob (vs. rob^_^) has downloaded here via NNTP though I
    >> see
    >> it in Google Groups.
    >>
    >> PS: Posts by the same Rob in other NGs (e.g., microsoft.public.security)
    >> aren't showing up either.

    >
    > Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;
    > Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) as well as your IE version
    > when posting in an IE-specific forum or newsgroup. Please do so in your
    > next
    > reply.
    >
    > Internet Explorer freezes or crashes (access page via IE8 32-bit only &
    > run
    > the Fix It)
    > http://support.microsoft.com/gp/ie_freezes_or_crashes
    >
    > Tips for solving problems with Internet Explorer (Win7)
    > http://windows.microsoft.com/en-US/windows7/Tips-for-solving-problems-with-Inte
    > rnet-Explorer
    >
    > 1. Does the behavior persist if you start IE in No Add-ons mode?
    >
    > => Start | (All) Programs | Accessories | System Tools | Internet
    > Explorer (No add-ons).
    >
    > Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to IE7
    > &
    > IE8 in all OSS]
    > http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
    >
    > 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
    > Vista or WinXP: http://support.microsoft.com/kb/923737
    > Win7:
    > http://windows.microsoft.com/en-US/windows7/Reset-Internet-Explorer-settings
    >
    > 3. What anti-virus application or security suite is installed and is your
    > subscription current? What anti-spyware applications (other than
    > Defender)?
    > What third-party firewall (if any)?
    >
    > 4. Has a(nother) Norton or McAfee application ever been installed on this
    > machine (e.g., a free-trial version that came preinstalled when you bought
    > it)?
    >


    LOL
     

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