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IE8 says 'last session closed unexpectedly' and offers to restore

Discussion in 'Internet Explorer' started by measurement, Jun 7, 2010.

  1. measurement

    measurement Flightless Bird

    I never close down with IE open, so why does it keep asking to restore my
    last session? I have Windows 7, recently purchased, so no control over IE8.
    If I delete browsing history, I can use it, and open it over and over, but
    when I boot the machine, it won't allow me to open IE8 to my home page.
    Closing it with the task bar doesn't help - it just goes into a wait state
    the next time I try to open it.
    (p.s. signing up just to ask this question was a nightmare of unclear
    directions)
     
  2. Dan

    Dan Flightless Bird

    "measurement" <measurement@discussions.microsoft.com> wrote in message
    news:AA305129-CED8-4F43-BB69-D6B3DD8016B1@microsoft.com...
    > I never close down with IE open, so why does it keep asking to restore my
    > last session? I have Windows 7, recently purchased, so no control over
    > IE8.
    > If I delete browsing history, I can use it, and open it over and over, but
    > when I boot the machine, it won't allow me to open IE8 to my home page.
    > Closing it with the task bar doesn't help - it just goes into a wait state
    > the next time I try to open it.
    > (p.s. signing up just to ask this question was a nightmare of unclear
    > directions)



    Try running in No Add-ons mode - it may be that you have an add-on loaded
    that is preventing IE from closing down completely. You'll then need to test
    each add-on in turn to find out which one is stopping IE from closing down;
    while the GUI might close, there's probably an iexplore.exe process still
    running which you can see in task manager which is the parent IE process
    being held open by an add-on that isn't closing itself down.

    --
    Dan
     
  3. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    IE Support forum (will be replacing this newsgroup by 01 Oct-10):
    http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/threads

    All Win7 forums:
    http://social.answers.microsoft.com/Forums/en-US/category/windows7

    Internet Explorer freezes or crashes (access page via IE8 32-bit only & run
    the Fix It)
    http://support.microsoft.com/gp/ie_freezes_or_crashes

    Tips for solving problems with Internet Explorer (Win7)
    http://windows.microsoft.com/en-US/windows7/Tips-for-solving-problems-with-Internet-Explorer

    What anti-virus application or security suite is installed and is your
    subscription current? What anti-spyware applications (other than Defender)?
    What third-party firewall (if any)?

    Has a(nother) Norton or McAfee application ever been installed on this
    machine (e.g., a free-trial version that came preinstalled when you bought
    it)?
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002


    measurement wrote:
    > I never close down with IE open, so why does it keep asking to restore my
    > last session? I have Windows 7, recently purchased, so no control over
    > IE8.
    > If I delete browsing history, I can use it, and open it over and over, but
    > when I boot the machine, it won't allow me to open IE8 to my home page.
    > Closing it with the task bar doesn't help - it just goes into a wait state
    > the next time I try to open it.
    > (p.s. signing up just to ask this question was a nightmare of unclear
    > directions)
     
  4. measurement

    measurement Flightless Bird

    Re: IE8 says 'last session closed unexpectedly' and offers to rest

    Thanks Dan,
    I'll try that. I've very averse to add-ons, but there could be one, like AVG
    or Skype links.
    M

    "Dan" wrote:

    >
    >
    >
    > Try running in No Add-ons mode - it may be that you have an add-on loaded
    > that is preventing IE from closing down completely. You'll then need to test
    > each add-on in turn to find out which one is stopping IE from closing down;
    > while the GUI might close, there's probably an iexplore.exe process still
    > running which you can see in task manager which is the parent IE process
    > being held open by an add-on that isn't closing itself down.
    >
    > --
    > Dan
    >
    > .
    >
     
  5. Dan

    Dan Flightless Bird

    Re: IE8 says 'last session closed unexpectedly' and offers to rest

    You might also have Flash, Windows Live, Java, and a few others in there
    too.

    Dan


    "measurement" <measurement@discussions.microsoft.com> wrote in message
    news:A2590B29-7823-4D56-A8CF-A1B49B760AEE@microsoft.com...
    > Thanks Dan,
    > I'll try that. I've very averse to add-ons, but there could be one, like
    > AVG
    > or Skype links.
    > M
    >
    > "Dan" wrote:
    >
    >>
    >>
    >>
    >> Try running in No Add-ons mode - it may be that you have an add-on loaded
    >> that is preventing IE from closing down completely. You'll then need to
    >> test
    >> each add-on in turn to find out which one is stopping IE from closing
    >> down;
    >> while the GUI might close, there's probably an iexplore.exe process still
    >> running which you can see in task manager which is the parent IE process
    >> being held open by an add-on that isn't closing itself down.
    >>
    >> --
    >> Dan
    >>
    >> .
    >>
     
  6. _prefix

    _prefix Flightless Bird

    Check your Application event log and see if you have an error.

    I've posted my own thread because I keep getting "Internet Explorer has
    stopped working" (could that possibly be more vague).

    http://www.microsoft.com/communitie...eral&mid=aa305129-ced8-4f43-bb69-d6b3dd8016b1

    Reading another post, also helpful to mention whether you are using ie8
    32bit or 64bit. Here's that thread fyi:

    http://www.microsoft.com/communitie...eral&mid=b4e89f5b-2864-46e5-b550-d9b84d6b9986

    One last thing, may want to post in
    http://social.answers.microsoft.com/Forums/en-US/w7programs/threads
    because another thread says
    IE Support forum (will be replacing this newsgroup by 01 Oct-10):
    http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/threads

    http://www.microsoft.com/communitie...eral&mid=ef657c67-fc48-436d-9270-bf53534d880b
     

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